26 to 35 of 35 ITIL Jobs in the East Midlands

skills and attention to detail A positive “can do” attitude and a collaborative nature A full driving licence (travel required across sites) Experience with ITIL, or industry specific systems (bingo/gambling), is a bonus. Driving License required. #BB1 ...

supporting enterprise network environments, with hands-on knowledge of Aruba switching, wireless technologies, ClearPass NAC, routing, switching, VPNs, and network security. Experience working within ITIL change environments, supporting multi-site infrastructure, and engaging with technical stakeholders is essential. Desirable experience includes SD-WAN, Azure networking, network automation, and exposure ...

technical audiences, while building strong relationships with stakeholders and colleagues. Process‐Driven & Quality Focused – Experienced in structured IT environments, with an appreciation of ITIL principles, governance, documentation, and best practice change management. Ownership & Continuous Improvement – Proactive in identifying opportunities to enhance cloud platforms, operational processes, and technical standards, while taking … ownership of incidents, tasks, and project deliverables. Relevant Certifications & Experience – Azure, ITIL, Microsoft, Linux, or other cloud‐related certifications are desirable, alongside demonstrable experience supporting and improving enterprise‐scale technology environments. Reward & Benefits Competitive Package : Fair salary benchmarked against market data, annual discretionary bonus, and 29 days holiday plus bank ...

external clients and manage internal resources throughout Project and Service deliverables. You will bring an understanding of Service Delivery Standards, operating in ITIL environments and manage Serv click apply for full job details ...

Line technical support across Trackside and Test Operations environments. Own incidents, requests and escalations through to successful resolution. Deliver technical solutions throughout the ITIL service lifecycle. Act as a technical SME, supporting colleagues and key business stakeholders. Identify opportunities to improve IT services, processes, reliability, security and performance. Ensure … technologies Performance monitoring, availability monitoring and restoration 23+ years' experience in a senior IT Support/3rd Line Support role or equivalent Qualifications Essential ITIL Foundation (v3 or v4) CCNA certification or equivalent networking knowledge Degree or equivalent commercial experience Desirable Microsoft Certifications CCNA Certification Previous Formula 1 Trackside experience ...

overall customer experience. Person Specification Must-Have Requirements Degree-level qualification (or equivalent experience) in ICT, Information Systems or a related discipline. ITIL Foundation (Version 3 or 4) or higher qualification. Project management qualification such as PRINCE2 or Agile. Evidence of continuing professional development (CPD). Significant experience managing … operations within a complex organisation. Experience delivering ICT projects and service improvements. Experience managing ICT suppliers and external service providers. Strong knowledge of ITIL service management principles. Good understanding of ICT infrastructure, applications and operational environments. Knowledge of risk management, business continuity, disaster recovery and cyber security. Experience monitoring service ...

overall customer experience. Person Specification Must-Have Requirements Degree-level qualification (or equivalent experience) in ICT, Information Systems or a related discipline. ITIL Foundation (Version 3 or 4) or higher qualification. Project management qualification such as PRINCE2 or Agile. Evidence of continuing professional development (CPD). Significant experience managing … operations within a complex organisation. Experience delivering ICT projects and service improvements. Experience managing ICT suppliers and external service providers. Strong knowledge of ITIL service management principles. Good understanding of ICT infrastructure, applications and operational environments. Knowledge of risk management, business continuity, disaster recovery and cyber security. Experience monitoring service ...

opportunities for optimisation Working with security teams to maintain compliance, governance and information protection standards Managing incidents, service requests and changes in line with ITIL best practice Producing technical documentation, knowledge articles and support materials Keeping ahead of Microsoft's roadmap and evaluating emerging technologies, including Copilot and AI-powered … delivering infrastructure or workplace technology projects Strong troubleshooting and problem-solving skills across modern workplace platforms Experience working within service management frameworks such as ITIL The ability to engage confidently with both technical and non-technical stakeholders A passion for continuous improvement and service optimisation Strong organisational skills with ...

SLAs. Monitor, track, and report on operational KPIs and SLAs, identifying performance bottlenecks and performing root cause analysis (RCA) for major incident remediations. Champion ITIL best practices across incident, problem, request, and change management workflows to maintain business continuity. Act as the senior escalation point for major incidents, coordinating technical … ITSM/helpdesk/end user support management position. Proven background governing outsourced MSP agreements and enterprise vendor relations. Strong knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred). Familiarity with ITSM tooling (e.g. Jira, Manage engine, ServiceNow or similar). Good understanding of infrastructure, networking ...

What experience are we looking for? Experience in an Operational IT Leadership Role Experience of managing contracts and services across multiple providers Qualifications in ITIL 4 or ITIL 5 Experience of IT process optimisation and automation Experience working in a DevOps/Product Delivery model Our Inclusive Commitment ...