51 to 62 of 62 ITIL Jobs in the East Midlands

troubleshooting skills Excellent communication skills with both technical and non-technical audiences Process mapping and documentation expertise Understanding of IT service management principles and ITIL practices Highly Desirable Experience with AMCS Fleet Planner Experience with Axian VAS Logistics, transport or supply chain systems experience Relevant software vendor accreditations ITIL certification ...

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the ...

/Records and fee earner teams. Ability to manage multiple concurrent tickets and projects while maintaining accuracy and attention to detail. Ability to follow ITIL-aligned processes for incident, request, problem and change management. Strong customer service focus, with a proactive and collaborative approach to problem-solving. Desirable Direct experience … firm or intellectual property practice. SQL or basic database querying skills for data investigation and reporting. Power Platform (Power Automate, Power BI) experience ITIL Foundation qualification. The Company Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden ...

enterprise ITSM platforms, their administration, configuration and lifecycle management, together with a working knowledge of underlying database structures and data relationships. Strong understanding of ITIL principles and best practice, including incident, problem, change, asset, configuration and service request management; ITIL Foundation certification or equivalent knowledge is required. Knowledge of workflow ...

Job Title – IT and Digital Contract Lead – Submarines Location: Derby Working Pattern: Full Time/Permanent Position Summary An exciting opportunity has arisen for IT and Digital Contract Lead – Submarines. This role involves the delivery ...

Job Title: IT Project Manager WAMAS Service Centre Type: Full Time, Permanent Location: Remote (with UK and international travel to Northern Europe) Ref. No: 1063 Salary: £65,000 plus £6,600 car allowance Please note ...

deliver high-quality IT infrastructure and network support in a customer-focused setting. Applicants should demonstrate a strong commitment to customer service, hold an ITIL Foundation certification and possess a good working knowledge of ITIL principles and practices. The role involves working in a fast-paced technical environment, managing competing … customer service skills to deliver effective IT support and solutions. Key Responsibilities Provide technical support and implement solutions across all stages of the ITIL service lifecycle. Complete operational and project-related activities within agreed Service Level Agreements (SLAs) and demanding deadlines. Deliver excellent customer service while providing technical assistance ...

line with the customer requirements, and to act as the single point of contact for all service delivery escalations. What you'll do ITIL/SIAM Service set up and transition to service operation. Responsible for ensuring end to end services provided to our Customer are functioning and meet contracted … Improvement or Risk Management Seek to convert clients to Reference Status (where appropriate) Functional & Technical Skills Proven Client Services Management background Detailed understanding of ITIL above foundation level (v3 or later preferred) Understanding of SIAM Knowledge of the various technologies used to deliver services Excellent communication skills at Customer ...

challenge poor performance and hold suppliers accountable while maintaining productive relationships. Commercial awareness and an ability to identify operational efficiencies. Strong working knowledge of ITIL principles and service delivery methodologies. Experience using service-management tooling and reporting to improve performance. The ability to prioritise competing requirements and coordinate activity across … different teams and organisations. Experience working within a Managed Service Provider environment, supporting vendor selection or developing new service capabilities would be advantageous. An ITIL 4 Managing Professional qualification, or equivalent practical experience, would also be beneficial. What can we offer you? Referral bonus scheme of £1000 when you successfully ...

Site Support Engineers play a key role in our day to day UK support operations across our customer sites, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. As a support engineer … away days’ What we’d like you to bring to the team: Knowledge of manufacturing processes and systems Knowledge of Incident Management Knowledge of ITIL Processes Experience of working amongst multi vendor IT environments Experience of original equipment manufacturer (OEM) engagement Knowledge of Windows hardware, software and networking troubleshooting Experience ...

What experience are we looking for? Experience in an Operational IT Leadership Role Experience of managing contracts and services across multiple providers Qualifications in ITIL 4 or ITIL 5 Experience of IT process optimisation and automation Experience working in a DevOps/Product Delivery model Our Inclusive Commitment ...

wireless connectivity. Monitor network performance using network management and monitoring tools. Perform device configuration, upgrades, patching, and maintenance activities. Support network changes following ITIL Change Management processes. Analyze network issues and perform root cause analysis (RCA). Manage and troubleshoot VLANs, STP, EtherChannel, HSRP, VRRP, and port security. Configure … procedures. Participate in on-call support and major incident management when required. Qualifications CCNA Routing & Switching CCNP Enterprise (Preferred) Cisco SD-WAN Certification (Preferred) ITIL Foundation Certification ...