26 to 46 of 46 ITIL Jobs in Hertfordshire

understanding of product ownership within an enterprise environment. Experience developing product strategy, roadmaps and service improvements. Knowledge of delivery and service frameworks such as ITIL, SAFe and DevSecOps. Ability to balance multiple stakeholder priorities and translate business needs into practical outcomes. Strong project and delivery management skills, with the ability ...

join a collaborative, forward-thinking team that values innovation, accountability and strong partner relationships. This role is pivotal in ensuring our services meet ITIL standards while supporting Sopra Steria’s strategic goals. You’ll also play a key part in transformation initiatives and client engagement. As a Service Manager ...

active DV clearance. You will manage service delivery to SLAs, support transitions, maintain clear service definitions and monitor outcomes for value and continual improvement. ITIL 4 Foundation or equivalent is preferred. #J-18808-Ljbffr ...

similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days ...

strategy, objectives and goals in regards to the operational service life cycle of large complex highly secure technologies, locations, platforms and solutions using the ITIL service operations model and skillsets in support of your senior manager. You are to use your operational and SCIDA experience and technical expertise to create ...

standardisation, and process improvements across diverse technologies, coordinating with technical and business teams. You will lead requirements workshops, define processes, and ensure alignment with ITIL practices while delivering enhancements and new components. #J-18808-Ljbffr ...

configuring and developing ServiceNow solutions used across Computacenter and its customers in a 24/7 environment. The candidate will work within an ITIL-aligned framework, collaborating with technical, operational and business teams to deliver robust, secure, and scalable functionality while reducing risk and cost. Hybrid working is offered. #J ...

Manager to lead delivery and improvements for Defence clients. This full-time, on-site role in Hemel Hempstead requires current DV clearance and strong ITIL background. You will manage services across IT, applications, and infrastructure, ensuring cost, risk, quality and performance targets are met. Join a team focused on collaboration ...

ensure security assurance and compliance across secure platforms, work within TEMPEST frameworks and MoD/government standards, and coordinate with stakeholders in a demanding ITIL environment. #J-18808-Ljbffr ...

upgrades, patches, hotfix deployments, and migrations. Configure and maintain application environments, including user access, roles, permissions, licenses, certificates, and service accounts. Ensure adherence to ITIL processes, driving Incident, Problem, Change, and Release Management activities. Maintain and enhance integrations between engineering applications and connected platforms, including log analysis and integration troubleshooting. … reporting, and operational improvements. Demonstrable experience working in SLA/KPI-driven support models, with strong customer-facing and stakeholder management skills. Familiarity with ITIL-based processes; ITIL Foundation/ITIL 4 certification preferred. Bachelor’s or master’s degree in mechanical engineering, Aerospace Engineering, or a related technical discipline. ...

Role – L2/L3 Support Engineer, Project & Resource Management COTs Applications Technology – ITIL, ITSM/ticketing tools, CMDB practices Location – Stevenage, UK Business Unit – MFGADM Compensation – Competitive (including bonus) Job Summary We are seeking a highly skilled L2/L3 Support Engineer to provide advanced application and platform support across … working closely with business stakeholders, vendors, infrastructure teams, and application owners to maintain and enhance operational support services. The role requires strong knowledge of ITIL/ITSM processes, CMDB management, application administration, and reporting platforms, with a focus on delivering reliable and efficient support within SLA commitments. Location & Security Requirements ...

performance Contribute to continuous improvement and share best practices Your profile At least 5 years of experience in PLM/Windchill support Familiar with ITIL best practices (ITIL certification being an advantage) Ability to understand and analyze code, investigate incidents, and propose solutions Experience with monitoring tools (Dynatrace, Zabbix ...

Meet, Drive, Chat, Docs, Sheets & Slides User account and application/service management Expert-level incident & request management Remedy/enterprise ITSM experience Strong ITIL/ITSM process knowledge Google case management Microsoft 365/Global Email awareness Basic understanding of network infrastructure Ability to identify technical and ITIL process ...

Microsoft Office Suite and CRM tools, and confident preparing reports and executive‐ready updates. Knowledge of service management best practices—ideally supported by ITIL certification—will help you safeguard service quality and unlock growth for CSL and its customers. Duties & Responsibilities: This role will encompass a range of responsibilities including … part of a team. Proficiency in Microsoft Office Suite and CRM software. Knowledge of service management best practices and methodologies. Certification in ITIL or other relevant frameworks. The role will require occasional international travel alongside visits to client sites across the UK. Candidates must hold a full UK driving licence ...

Ready to lead quality analysis that helps bring life-changing treatments to the world? Join our client at the forefront of pharmaceutical innovation and make a difference! Proclinical is recruiting for a dedicated Quality Analyst ...

Procurement, Finance, Technology teams, suppliers, and MSPs. Knowledge of ServiceNow SAM Pro or similar asset management tools. Strong stakeholder management, communication, and influencing skills. ITIL Foundation or equivalent Service Management experience. Desirable Relevant industry certifications (e.g. IAITAM CSAM, ITAM Foundation, ITIL Practice Manager). Knowledge of FinOps, TBM, IT financial ...

responsible for configuring and developing ServiceNow solutions that enable Computacenter to deliver, measure, manage and continually improve IT infrastructure support services. Working within an ITIL-aligned environment, you will play a key role in delivering high-quality, standardised and repeatable solutions that meet business and customer requirements while reducing risk … ServiceNow platforms. Strong understanding of ServiceNow development and configuration best practices. Extensive experience working within IT Service Management environments and a strong understanding of ITIL principles. Strong hands-on experience developing and configuring ServiceNow solutions, with the ability to understand business requirements and translate them into effective technical solutions. Experience ...

thrive in this role, candidates should possess a blend of technical expertise and excellent communication skills. The ideal candidate will have: Good knowledge of ITIL processes, particularly Incident and Problem Management. Experience with ITSM tools such as ZenDesk or Service Now. Proficient knowledge of Windows 11, Office 365 Suite … Strong network troubleshooting skills. A background in call handling within an IT Service Desk environment. Experience troubleshooting Windows desktop issues and applications. Skills & Experience: ITIL certification is a plus. Solid understanding of IT Asset Management and the IT Asset Lifecycle. Previous experience in a 24/7 shift environment ...

development environments Ensuring compliance with MoD and Government security standards Working closely with customer authorities, suppliers and internal stakeholders Supporting service operations within an ITIL-based environment Driving continuous improvement across security and assurance activities What We're Looking For Proven experience performing SCIDA responsibilities Strong understanding of TEMPEST methodologies … secure IT platforms and services Strong stakeholder management skills Ability to operate as a technical SME Experience working across multiple secure locations and environments ITIL knowledge and service management experience Desirable Delivery of complex technical programmes Secure communications or telecommunications experience Defence managed services experience Infrastructure, networking or platform security ...

development environments Ensuring compliance with MoD and Government security standards Working closely with customer authorities, suppliers and internal stakeholders Supporting service operations within an ITIL‐based environment Driving continuous improvement across security and assurance activities What We're Looking For Proven experience performing SCIDA responsibilities Strong understanding of TEMPEST methodologies … secure IT platforms and services Strong stakeholder management skills Ability to operate as a technical SME Experience working across multiple secure locations and environments ITIL knowledge and service management experience Desirable Delivery of complex technical programmes Secure communications or telecommunications experienceDefence managed services experience Infrastructure, networking or platform security background ...

looking for: You'll probably come from an IT Service Management, Service Delivery, Service Transition or Service Improvement background. You'll understand ITIL, service transition, change/CAB, SLAs and supplier management but we're not looking for someone who simply knows the terminology. We're looking for someone … credible conversations with IT teams and suppliers, but just as importantly, you'll be comfortable talking to people who couldn't care less about ITIL, they simply want their technology to work. Experience within a large, distributed or multi-site environment would be particularly useful. If you're the sort ...