1 to 25 of 96 ITIL Jobs in the Thames Valley

Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution More ❯

Office 365/2013 Active Directory administration Incident Management Tools e.g. Cherwell, Remedy, Assyst Desktop/laptop hardware Desirable qualifications: Any of the following: ITIL Foundation, Microsoft certifications, CompTIA A+ What’s in it for you? Competitive salary, £20k - £25k depending on experience Stunning office location in rural Oxfordshire Part More ❯

Skills (Nice to Have): Degree in IT or related field 4+ years in a similar role (preferably MSP) MCSA, Azure, or Microsoft 365 certifications ITIL Foundation VMware vSphere, SAN, iSCSI experience Why Join? ?? Career Growth: Fully funded training & certifications ?? Perks: Company pension, bonus scheme, life insurance ?? Extras: Company car, phone More ❯

Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯

Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup More ❯

support experience or equivalent. Previous experience of ticket logging systems and remote support tools. Knowledge of Microsoft 365. An understanding of the principles of ITIL & Cyber Essentials. What will we give you? You will be joining a successful, privately owned industry leader who are constantly innovating and looking to improve More ❯

report to the Head of Global Infrastructure and the European IT Director. Skills and Qualifications Excellent communication skills, including written and verbal Understanding of ITIL and Prince 2 practices Must have an MCP certification and at least 5 years of experience in desktop and application rollouts Ability to think creatively More ❯

formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/ More ❯

formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/ More ❯

communication, and problem-solving skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules More ❯

detailed technical documentation. Experience in regulated environments (ISO27001, GxP) is beneficial. Strong troubleshooting skills and task planning abilities. Knowledge of IT frameworks such as ITIL, Kanban, Lean IT, or Agile. Knowledge of Linux is beneficial. Soft Skills and Qualifications: Ability to work independently and collaboratively, supporting junior team members. Good More ❯

levels of a business, internal and external - Essential * A team player used to learning new skills & taking on new challenges - Essential * Experience operating within ITIL aligned IT teams - Desirable * A friendly and approachable disposition - Essential This job description is not exhaustive, and the job holder will be required to carry More ❯

work ethic and interpersonal astuteness The ability to work pragmatically Strong Computer Skills Pre-existing knowledge of using a Service Desk tool is advantageous ITIL knowledge is useful ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing More ❯

vs. risks and benefits for security-related projects. Awareness of industry trends and the ability to anticipate their impact. Knowledge of ISO20000, ISO27000, ISO9001, ITIL, and Six Sigma. Desirable Technical Skills & Qualifications M365 Admin Centre, Microsoft Teams, and SharePoint Administration. Knowledge of tools and automation to drive efficiency and service More ❯

global IT policies. Strong troubleshooting skills and technical documentation discipline. Experience in regulated environments (ISO27001, GxP) is beneficial. Knowledge of IT frameworks such as ITIL, Agile methodologies; Linux knowledge is a plus. Soft Skills and Qualifications: Ability to work independently and collaboratively. Good communication skills in English and local language. More ❯

manage and facilitate the following types of testing: functional, system integration, regression, non-functional, user acceptance and operational acceptance. You should hold Agile and ITIL Foundation level certification, advanced ISTQB certification, and basic knowledge of the SQL scripts used to interrogate databases. In addition, well look for a good understanding More ❯

V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please More ❯

V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate; team player mindset. Please More ❯

skills with the ability to quickly identify problems and implement effective solutions. Certifications : PMP (Project Management Professional) or similar project management certification is preferred. ITIL or other relevant industry certifications would be beneficial. Leadership : Demonstrated leadership skills in managing diverse teams and collaborating across departments to achieve project goals. Working More ❯

communication, and problem-solving skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules More ❯

Experience working with stakeholders at various levels Vendor and resource management skills Strong time management, multi-tasking, and prioritization skills Familiarity with DevOps and ITIL practices What would be your key responsibilities? Manage business demands, including projects, incidents, and requests Handle escalations from the business Contribute to transformational programs from More ❯

UK Driving Licence and own car Key Skills\Responsibilities: Provide exceptional level of Technical Service to our customers. Manage service tickets in line with ITIL standards. Demonstrate strong communication skills, both written and verbal. Work independently or as a team to meet deadlines consistently. Act as technical lead for projects More ❯

/Office 365 Networking – LAN, VLAN’s, Wi-Fi, WAN, Firewalls Virtualisation – VMware/Hyper-V Understanding of Information Security best practices Understanding of ITIL best practices Good knowledge of backup and replication systems Desirable Office 365 Suite Administration Experience Knowledge of Microsoft System Centre Configuration Manager; including software/ More ❯

solutions in secure environments Desirable: Secure infrastructure and cloud expertise Cyber security, DevSecOps, data analytics, or open-source technologies IT service management (ITSM/ITIL) Higher-level security clearance or willingness to obtain Excellent negotiation and bid leadership skills Together, as owners, let's turn meaningful insights into action. Life More ❯

Kubernetes). • Ability to troubleshoot networking, security, and system performance issues. • Strong collaboration and communication skills to work with cross-functional teams. • Experience in ITIL, Agile, or DevOps methodologies. Desirable Experience: • Environment management, infrastructure operations, or DevOps. • Hands-on experience with automation scripting. • Understanding of database management and cloud-native More ❯