101 to 125 of 592 Incident Management Jobs in London

GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionSupport Analyst with 2nd Level Treasury Systems Support – FIS IntegrityFIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience.Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System.You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity.This is a 2nd level implementation and support position.Operational Platform Monitoring & Treasury Process AssuranceEnsures uninterrupted execution of Treasury‐critical processes and protection of daily cash positioning, payment ...

teams to understand the technology landscape and align it with EXA Infrastructure’s security posture Deliver the existing cybersecurity program and present evidence for management awareness and regulatory scrutiny Oversee a small team responsible for security monitoring, incident management, and security technology engineering Maintain policies securing sensitive … technologies and security vulnerabilities Champion cybersecurity risk assessment and risk acceptance across stakeholders, end users, and IT professionals Review and align information security risk management and mitigation plans Advise management on cybersecurity solutions and technologies to remediate risks Review and address cybersecurity incidents and oversee remedial activities Support ...

etc.g. Provide support during technical deployment, configuration, integration and administration of security technologiesh. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc.i. Provide assistance for disaster recovery in the event of any security breaches, attacks ...

direction of the platform, making decisions and delivering projects that span multiple teams and functions, and setting the patterns and standards others build on; Incident Management: lead incident management with a natural curiosity about why things fail. You understand techniques such as the 5 Whys, drive ...

period of maternity leave expected to commence in January 2027. Key Responsibilities Service Delivery Alignment: Help the wider team establish and maintain service management processes, including incident management, problem management, and change management. Define service delivery frameworks, processes, and methodologies to ensure consistent and efficient service … multiple regions; and Collaborate with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality ...

last with 15 - 16 Months with the hand over period Key Responsibilities Service Delivery Alignment: Help the wider team establish and maintain service management processes, including incident management, problem management, and change management. Define service delivery frameworks, processes, and methodologies to ensure consistent and efficient service … multiple regions; and Collaborate with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality ...

driven by our agile, performance-focused culture. Role Summary The Head of Enterprise Service Platforms & Transformation is defining and delivering the enterprise service management and intelligent operations strategy, enabling a modern, automated, data-driven and user-centric service experience across the organisation. This leader will drive enterprise service transformation … services, applications, infrastructure, dependencies, ownership and operational health. Define and monitor service data quality measures, controls and remediation plans. Embed data ownership and lifecycle management into operational processes and technology delivery. Ensure trusted service data provides the foundation for automation, AI, operational intelligence, risk management, executive reporting ...

operational efficiency.The team is responsible for the evaluation, certification, integration, and ongoing support of Linux-based infrastructure, including hardware platforms, Red Hat Linux, configuration management, system services such as DNS, DHCP, and NTP, and a variety of internally developed tools.In the Technology division, we leverage innovation to build … that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.This is a Lead Infrastructure Production Management & Reliability Engineering position at Director level (equivalent to AVP) which is part of the job family responsible for maintaining the stability and reliability ...

efficiency. The team is responsible for the evaluation, certification, integration, and ongoing support of Linux-based infrastructure, including hardware platforms, Red Hat Linux, configuration management, system services such as DNS, DHCP, and NTP, and a variety of internally developed tools. In the Technology division, we leverage innovation to build … power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Infrastructure Production Management & Reliability Engineering position at Director level (equivalent to AVP) which is part of the job family responsible for maintaining the stability and reliability ...

this role is important to us GlobalLink is a key part of State Street Markets’ growth strategy, providing clients with integrated trading, liquidity, cash management, analytics, connectivity and post-trade solutions across products such as LINK, FX Connect, FX Connect MTF, Currenex, Fund Connect, BestX, BestXecutor, TradeNeXus and GlobalLINK … sustainable remediation. What you will be responsible for As the Business Risk Advisor Lead for GlobalLink, you will: Serve as the senior Business Risk Management lead and principal escalation point for material risk, control and emerging-risk matters affecting Financing Solutions, Portfolio Solutions and adjacent Markets activities. Lead ...

operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all reactive and planned maintenance tasks are delivered to agreed timelines and SLAs … overseeing all on-site works Lead response to building services infrastructure issues, coordinating with Site Engineers and engaging third-party specialists when necessary. Coordinate incident management, maintaining & issuing incident reports using CMMS systems. Operate within defined Service Operations processes and work within site-specific standard operating procedures. ...

first environment); identity via Okta, Entra ID and/or JumpCloud, including Okta Workflows; endpoint security/EDR tooling; FreshService (or similar) for service management; automation and integration via n8n, Zapier, Workato, and scripting (Python, Bash); and security practice aligned to frameworks like ISO 27001.What You'll Own1. … needs to make as we scale — new tooling, integrations, identity and endpoint platform upgrades, automation of manual processes, and the technical controls (access management, audit trails, change management) that a business preparing for IPO is expected to have in place. You'll run these as real projects: scoped ...

Support or Platform Engineering background who's ready to lead a team while remaining technically involved. You'll be responsible for operational excellence, major incident management and platform reliability, while helping shape the future direction of the platform through automation, monitoring and continuous improvement. What … Doing: Platform Operations Technical Leadership Team Leadership Stakeholder Management Continuous Improvement What They're Looking For: Essential Experience Strong background in Application Support or Platform Operations. Experience supporting bespoke business-critical applications. Previous leadership, mentoring or team management experience. Cloud platform experience (AWS preferred, Azure or GCP also ...

continual improvement of our Security Operations capability, working closely with Security Engineering, technology teams and third-party partners to strengthen monitoring, detection and incident response across the business.You'll own the end-to-end incident management lifecycle, coordinating responses to security incidents, driving investigations, facilitating lessons learned … ensuring improvement actions are delivered. Alongside this, you'll configure and optimise SIEM, threat protection and case management platforms, developing new detection rules, alerts and automation to improve our ability to identify and respond to emerging threats.You'll build and maintain operational playbooks and runbooks, helping establish consistent ways ...

opportunities for improvement. Work collaboratively with delivery and product teams to implement enhancements that improve user experience, service resilience, and operational efficiency. Customer Relationship Management Build and maintain trusted relationships with customers and stakeholders, acting as the primary point of contact for service-related matters. Ensure customer expectations … product teams to ensure smooth transition of new capabilities into live service, while minimising operational impact and supporting long-term service sustainability. Service Lifecycle Management Take ownership of the ongoing health and performance of delivered products, ensuring they continue to evolve in line with customer needs, business priorities ...

system reliability, performance, and operational efficiency Advance automation, Infrastructure as Code approaches, and promote self-healing systems using AI/ML techniques Develop robust incident management frameworks and lead major incident response activities for critical systems Implement blameless postmortems and deliver systemic improvements across production environments Establish … systems, and telemetry-driven insights Hands‐on experience with automation, Infrastructure as Code (Terraform or CloudFormation), and CI/CD practices Deep understanding of incident management processes, ITSM standards, and ITIL principles Knowledge of resilience design patterns, high availability, and fault‐tolerant architectures Familiarity with AI/ ...

system reliability, performance, and operational efficiency Advance automation, Infrastructure as Code approaches, and promote self‐healing systems using AI/ML techniques Develop robust incident management frameworks and lead major incident response activities for critical systems Implement blameless postmortems and deliver systemic improvements across production environments Establish … systems, and telemetry‐driven insights Hands‐on experience with automation, Infrastructure as Code (Terraform or CloudFormation), and CI/CD practices Deep understanding of incident management processes, ITSM standards, and ITIL principles Knowledge of resilience design patterns, high availability, and fault‐tolerant architectures Familiarity with AI/ ...

ᅠContract type: PermanentLocation: DublinWorking style: Hybrid 50% home/office basedRoyal London Asset Management (RLAM) is establishing its Ireland Management Company (ManCo) to support the continued growth of its European business and is seeking an experienced Operational Resilience Manager to play a key role in building and embedding … Operational Resilience Framework.Establishing and maintaining operational resilience policies, governance structures and oversight arrangements.Managing resilience requirements across outsourced service providers and third-party relationships.Leading operational incident management processes, escalation procedures and regulatory reporting.Designing and delivering scenario testing, resilience exercises and lessons learned reviews across critical business services.Overseeing Business Continuity ...

ensure services are designed, delivered, and operated with reliability in mind.Job responsibilitiesSupport the product strategy and delivery of reliability capabilities, including standards, observability, incident practices, automation, and developer experience improvements.Partner with engineers, site reliability engineers, and cross-functional teams to understand problems, gather requirements, and translate ideas into clear … needs, and reliability outcomes.Identify opportunities to improve platform reliability, reduce operational friction, and help teams build and run services confidently.Use data and feedback, including incident trends, service health metrics, adoption data, and stakeholder input, to guide decisions and measure progress.Create clear product materials, including problem statements, user stories, acceptance ...

managed AI/ML platforms) and CI/CD pipelines for accelerated delivery. Implement robust MLOps practices to streamline model deployment, monitoring, and lifecycle management in cloud environments, including data versioning, feature store integration, and data pipeline management.Business Partnership & Solution Architecture: Collaborate closely with business and engineering teams … maintenance of AI-powered applications.Technology & Innovation Leadership: Stay abreast of the latest advancements in application development, system integration, AI/ML technologies, data management platforms, and operational best practices, continuously evaluating and recommending new tools, techniques, and architectural patterns to drive innovation in AI application delivery.Qualifications Bachelor ...

control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction, and when applicable being part … minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Proactively indicate ...

first environment); identity via Okta, Entra ID and/or JumpCloud, including Okta Workflows; endpoint security/EDR tooling; FreshService (or similar) for service management; automation and integration via n8n, Zapier, Workato, and scripting (Python, Bash); and security practice aligned to frameworks like ISO 27001. What … needs to make as we scale — new tooling, integrations, identity and endpoint platform upgrades, automation of manual processes, and the technical controls (access management, audit trails, change management) that a business preparing for IPO is expected to have in place. You'll run these as real projects: scoped ...

services are designed, delivered, and operated with reliability in mind. Job responsibilities Support the product strategy and delivery of reliability capabilities, including standards, observability, incident practices, automation, and developer experience improvements. Partner with engineers, site reliability engineers, and cross‐functional teams to understand problems, gather requirements, and translate ideas … reliability outcomes. Identify opportunities to improve platform reliability, reduce operational friction, and help teams build and run services confidently. Use data and feedback, including incident trends, service health metrics, adoption data, and stakeholder input, to guide decisions and measure progress. Create clear product materials, including problem statements, user stories ...

services are designed, delivered, and operated with reliability in mind. Job responsibilities Support the product strategy and delivery of reliability capabilities, including standards, observability, incident practices, automation, and developer experience improvements. Partner with engineers, site reliability engineers, and cross-functional teams to understand problems, gather requirements, and translate ideas … reliability outcomes. Identify opportunities to improve platform reliability, reduce operational friction, and help teams build and run services confidently. Use data and feedback, including incident trends, service health metrics, adoption data, and stakeholder input, to guide decisions and measure progress. Create clear product materials, including problem statements, user stories ...

services are designed, delivered, and operated with reliability in mind. Job responsibilities Support the product strategy and delivery of reliability capabilities, including standards, observability, incident practices, automation, and developer experience improvements. Partner with engineers, site reliability engineers, and cross-functional teams to understand problems, gather requirements, and translate ideas … reliability outcomes. Identify opportunities to improve platform reliability, reduce operational friction, and help teams build and run services confidently. Use data and feedback, including incident trends, service health metrics, adoption data, and stakeholder input, to guide decisions and measure progress. Create clear product materials, including problem statements, user stories ...