Incident Management Jobs in the West Midlands

IT Services Manager. An opportunity has arisen for an IT Services Manager to join a small to meduim sized Tech company. My client has an excellent reputation for staff development and retention. They have recently won a large number of new customers and require an IT Services Manager to work with them and the existying portfolio. As an IT Services Manager you will play a pivotal role within a dedicated... more ▸

Role: Target Operating Model Consultant Duration: 9 months Location: Coventry IT Operating Model Advisory - Senior Capability Designer Our client is embarking on the migration of a large applications estate to AWS. In this context they need to ensure that the IT Operating Model is fit for purpose in terms of Process, People capabilities and Tooling. The Senior Capability Designer will be responsible for working closely... more ▸

IT Service Delivery Manager. An opportunity has arisen for an IT Service Delivery Manager to join a small to meduim sized Tech company. My client has an excellent reputation for staff development and retention. They have recently won a large number of new customers and require an IT Services Manager to work with them and the existying portfolio. Purpose/Responsibilities of Role: As a Service Delivery Manager you will... more ▸

Security Analyst- Birmingham. New and exciting opportunity for a passionate and dedicated. Security Analyst. looking for the next stage in their career working in a security operations centre (SOC) Our client is a global organisation with several clients throughout the world looking for a Security Analyst with a demonstrable interest in IT Security to join their already talented team based in Birmingham. You... more ▸

Spring Technology is currently looking for a Senior IT Engineer. This is a 3 Month extendable contract based in Coventry. A technical vacancy has arisen for a highly motivated team player to join our client in the role of Senior IT Engineer. You will be a part of a team that are the final point of escalation for all technical infrastructure incidents providing advanced IT support and break-fix services to the... more ▸

Job Title: SAP Service Delivery Manager. Based: Manchester, Birmingham or Farnborough. Reports to: Client Director. Role description: The SAP Service Delivery Manager will be expected to work closely with the applicable Account Directors(s) and Delivery Services team to perform day to day service management activities for a designated customer base. They will help ensure customer service is at the highest... more ▸

Senior Applications Analyst - MIS/Housing - Walsall. Applications/IT/MIS/Incident Management/Support/BI/SQL/ETL/Testing/SSIS/Crystal Reports/ITIL. Senior Applications Analyst. required to join whg's IT Applications Management Team. You will be responsible for managing 3rd line application support tickets within the agreed SLA's. You will lead application development in large scale projects within the IT roadmap, assisting the technical design, writing functional specifications and assisting... more ▸

Head of Enterprise Infrastructure. Our client, a leading software company, is looking for an experienced Head of Enterprise Infrastructure to join their team on a permanent basis. The Head of Enterprise Infrastructure will be to ensure that services provided by our client's Enterprise Hosted Infrastructures remain at optimal availability, client requests are met within agreed KPI's/SLA's and that infrastructure related projects are successfully delivered... more ▸

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos. We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public. Serco supports governments, agencies and companies who seek a trusted partner with a solid... more ▸

Position Overview. The role of the Storage and Hosting Engineeris to provide technical expertise withinthe Hosting & Storage Support Team across supported systems such as on-premiseand hosted / cloud data centre infrastructure and servers. The role requires an individual that is ableto work competently across a range of technical areas within the team, ensuringthat solutions comply with all relevant Service... more ▸

Job Summary: The Network Architect focus is primarily on disciplines of selection, operation and administration of network systems and solutions that make up underlying operating environment in support of business processes. The Network Architect will also act as “technical lead” for new projects, designing the solution based on existing design rules and ensuring the solution meets the underlying requirements for... more ▸

Head of IT Operations vacancy in Leicester Three month contract (within scope of IR35) Hays IT are working in partnership with a large education establishment in Leicester to recruit a Head of IT Operations on a three month contract basis however there is a high possibility that this contract will extend. The role of the Head of IT Operations is to lead and manage the IT Operations team within IT Services, who keep the... more ▸

I am looking for a Information Governance Officer to join an exciting company based in Birmingham. You will be required to develop the risk and compliance management of organisational data and assist in delivering the Information Assurance and Information Security function. You will need to build relationships with Information Asset Owners (IAOs), manage the clients information risk tools & process and support the... more ▸