7 of 7 Incident Management Jobs in the West Midlands

bottlenecks using advanced problem-solving and performance tuning techniques. Conduct capacity planning and implement solutions to ensure systems can support current and future workloads Incident Response & Troubleshooting Respond swiftly to production incidents, ensuring minimal downtime and quick restoration of services. Perform root cause analysis and postmortems, implementing lessons learned … workflows. Improve cross-functional collaboration and promote a culture of shared responsibility for service reliability. Documentation & Training Maintain accurate technical documentation, runbooks, and post-incident reports. Provide training and mentorship to engineering teams on best practices and tools. Essential criteria: Experience as a Site Reliability Engineer, DevOps Engineer, Operations ...

join their Platforms & Operations function. The role focuses on managing IT integration platforms, ensuring their delivery, maintenance, and availability while overseeing development and management services from suppliers. Responsibilities include providing technical leadership, defining integration strategy and architecture, and maintaining standards for API development and data movement. The position also … improvement of integration services and middleware platforms, ensuring performance, security, and availability. Key skills and responsibilities, Experience leading integration platform delivery and lifecycle management in complex IT environments Skilled in designing and overseeing technical integration solutions across enterprise systems using APIs, messaging systems, or data pipelines. Effective collaboration with ...

join their Platforms & Operations function. The role focuses on managing IT integration platforms, ensuring their delivery, maintenance, and availability while overseeing development and management services from suppliers. Responsibilities include providing technical leadership, defining integration strategy and architecture, and maintaining standards for API development and data movement. The position also … improvement of integration services and middleware platforms, ensuring performance, security, and availability. Key skills and responsibilities, Experience leading integration platform delivery and lifecycle management in complex IT environments Skilled in designing and overseeing technical integration solutions across enterprise systems using APIs, messaging systems, or data pipelines. Effective collaboration with ...

problems to correct resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital … that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...

+ Benefits For the largest infrastructure project in Europe, we are recruiting a Lead Platform Manager within the Platforms and Operations function. Leading the management of IT Integration platform capabilities, this role will deliver, maintain and ensure the availability of IT integration and infrastructure and will have overview … supplier resources, which provide development and management services. This role is hybrid working with 3-days per week onsite in Birmingham Main Duties: Technical leadership and ownership for integration platforms - ensuring they support reliable connectivity between enterprise applications and platforms Define and maintain integration strategy, architecture standards and patterns ...

essential you have: Competent level of technical documentation knowledge Competent network and firewall audit knowledge Competent network troubleshooting experience Experience in change, risk and incident management Network Architecture design supporting infrastructure and software design principles Cisco switching and routing protocols to CCNA/CCNP Ansible platform automation Cisco ...

joining a growing internal security team. It would be the ideal fit for someone who balances technical analysis with a proactive approach to risk management and documentation. This company specialises in facilities management and building maintenance services across the UK, covering a wide variety of industries. They specialise … solutions for engineering, cleaning, security, and project management, with an emphasis on operational efficiency. With new contracts and acquisitions taking place, there has been a focus on the development and growth of the software division to keep up with demand. In this varied role, you will ...

joining a growing internal security team. It would be the ideal fit for someone who balances technical analysis with a proactive approach to risk management and documentation. This company specialises in facilities management and building maintenance services across the UK, covering a wide variety of industries. They specialise … solutions for engineering, cleaning, security, and project management, with an emphasis on operational efficiency. With new contracts and acquisitions taking place, there has been a focus on the development and growth of the software division to keep up with demand. In this varied role, you will ...