101 to 104 of 104 Major Incident Management Jobs in the UK

market data applications, and collaboration tools. Manage incidents, service requests, and problem resolution in line with SLAs. Perform root cause analysis and participate in major incident management. Deliver VIP and executive-level technical support. Required Skills & Experience Proven experience in Trade Floor, Front Office, or Financial Services … Strong knowledge of Windows OS, Microsoft 365, and enterprise desktop environments. Experience supporting market data and trading-related applications. Excellent troubleshooting, communication, and stakeholder management skills. Ability to work effectively in high-pressure, business-critical environments. Preferred Skills Experience with Bloomberg, Reuters Workspace/Eikon, or similar market data ...

service processes. Keep accurate ticket records and add solved issues to the internal knowledge base. Gather customer feedback per the Customer Feedback Collection and Management Process and track themes. Help prepare monthly service reports and SLA tracking, using the monthly service review and SLA Watch skills under supervision. Shadow … become involved in major incident management. Support with change delivery management. Report inaccurate or biased AI output through the AI Concerns Reporting Procedure. Minimum Required Experience (including personal qualities): Some customer-facing experience (retail, hospitality, call centre, volunteering) would be advantageous. Ability to work effectively and build relationships. ...

looking for a DV cleared Microsoft Support Engineer to provide day-to-day support and operational management of Microsoft server, identity,and application services within a managed service environment. You will be responsible for incident resolution, monitoring, maintenance, patching, service requests, and operational changes across a range … performance. Key Responsibilities Service Operations Investigate, diagnose andresolve incidents affecting authentication, federation and device registrationservices. Support service requests, MACDsand operational change activities. Participate in major incidentmanagement and technical escalation activities. Maintain operationaldocumentation, support procedures and knowledge articles. Ensure adherence to agreedservice levels and operational processes. Monitoring & Platform Health Monitor ...

looking for a DV cleared Microsoft Support Engineer to provide day-to-day support and operational management of Microsoft server, identity,and application services within a managed service environment. You will be responsible for incident resolution, monitoring, maintenance, patching, service requests, and operational changes across a range … Requirements Key Responsibilities Service Operations Investigate, diagnose andresolve incidents affecting authentication, federation and device registrationservices. Support service requests, MACDsand operational change activities. Participate in major incidentmanagement and technical escalation activities. Maintain operationaldocumentation, support procedures and knowledge articles. Ensure adherence to agreedservice levels and operational processes. Monitoring & Platform Health Monitor ...