sophisticated commercial intelligence and analytics capability. The Business Intelligence Analyst will transform customer and commercial data into actionable insight, helping teams across Marketing, Sales, Customer Services and Commercial Strategy make better, evidence-based decisions. The role will cover reporting, customer analytics, forecasting and predictive modelling, with exposure to increasingly automated … enabled analytics. Hybrid working – 3 days in Oxfordshire office, 2 from home Key Responsibilities Develop dashboards, reporting and analysis covering sales, marketing, customer behaviour, pricing, propositions and customer service. Analyse commercial performance across customer acquisition, churn, ARPU, penetration, customer lifetime value and marketing effectiveness. Translate complex data into clear insight ...