Global Customer Insights Lead
- Hiring Organisation
- Airwallex
- Location
- London, United Kingdom
- Salary
- £ 80 K
riskTranslate complex customer insights into compelling executive narratives for leadership reviews, board materials, investor discussions, strategic planning, and major company decisionsPartner with Marketing and GTM teams to sharpen customer understanding, refine positioning, strengthen proof points, and identify growth opportunitiesBuild dashboards and reporting systems in close partnership with Data and Analytics … methodologies, including leveraging AI to enhance research synthesis, sentiment mining, competitive monitoring, knowledge management, and insight workflowsStrong stakeholder management and influencing skills across Product, Marketing, GTM, Strategy, Data, and executive teamsDemonstrated experience hiring, managing, and coaching high-performing distributed teamsPreferred QualificationsBackground in fintech, payments, financial services, or high-growth ...