1st / 2nd Line IT Support Engineer
- Hiring Organisation
- Achieve IT
- Location
- Borehamwood, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000/annum
experience on an IT helpdesk. Fluent English speaker with excellent communication skills. Proficient in customer support, including phone and email communication. Good understanding of Microsoft products and technologies. Ability to troubleshoot hardware issues with laptops, desktops, peripherals, and other IT equipment. Excellent grasp of Microsoft Windows Desktop … troubleshooting. Proficiency in Microsoft 365, with experience in the Admin Centre, User Management, Exchange and Licensing. Desirable Requirements for the Role: Own transport with Full UK Drivers’ License. Microsoft Entra. Experience with Remote Monitoring/Patch Management Tools. Experience with Ticketing System. Mac OS. Google Workspace. ...