review and improvement tracking. Own and evolve the support knowledge base, ensuring accurate and accessible documentation. Collaborate with Product, Development, and Sales teams to ensure seamless customer experiences. Manage onboarding processes for new customers, ensuring smooth software installation and setup. Identify operational risks and develop mitigation strategies. What we are looking for: Required Skills & Qualifications Minimum 3 years' experience in More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Assured Data Protection Limited
product specifications, user guides, process diagrams, and internal support documentation. Ensure documentation is kept up to date and is accessible to internal stakeholders and partners. Support internal training and onboarding related to new service features or enhancements. Continuous Improvement & Market Awareness Analyse product performance and customer feedback to identify areas for service improvement. Monitor industry trends and competitors to inform More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
The Investigo Group
the past 5 years Not have spent more than 6 months outside the UK in total during that period Be willing to undergo security vetting as part of the onboarding process Flexible Working : We offer a hybrid working model. Private Medical Inclusive Culture : Enjoy an inclusive culture and environment. Flexible Benefits : A flexible benefits allowance to suit your needs. Holiday More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
Microsoft 365 apps like Teams, Outlook, SharePoint, and OneDrive. Support and maintain on-premises systems including Active Directory, Group Policy, and local applications. Help manage the full tech lifecyclefrom onboarding new starters to refreshing devices and offboarding leavers. Troubleshoot and resolve IT issues within agreed SLAs. Keep documentation and internal knowledge bases up to date. Ensure all systems meet security More ❯
Doncaster, South Yorkshire, England, United Kingdom
UBT
Key Responsibilities Provide IT support to internal users across all departments Troubleshoot and resolve system issues as they arise Manage and maintain a central log of IT activities Support onboarding, offboarding, and user access changes Assist with server patch management and application updates Maintain asset registers, change logs, and key documentation Liaise with external IT support partners and raise support More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Keywords Studios
all employees within the studio environment. Work closely with global IT teams and departments to align local support processes with company-wide standards and best practices. Coordinate and deliver onboarding for new employees, ensuring their equipment, accounts, and systems are set up correctly and on time. Provide technical support for meeting room setups, including AV systems, conferencing tools, and hybrid More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Made Tech Limited
teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track, manage and report account expenses. Account invoice review and approvals. Client asset management. Support onboarding new team members and create rotation plans where appropriate. Support the team with travel and accommodation booking as required. Provide timely and visual client-ready reporting on SLA/KPI More ❯
Wales, Yorkshire, United Kingdom Hybrid / WFH Options
Made Tech Limited
teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track, manage and report account expenses. Account invoice review and approvals. Client asset management. Support onboarding new team members and create rotation plans where appropriate. Support the team with travel and accommodation booking as required. Provide timely and visual client-ready reporting on SLA/KPI More ❯
Morpeth, Northumberland, North East, United Kingdom
In Technology Group Limited
to resolve escalated issues. Ensure compliance with Computer System Validation (CSV), GxP, and 21 CFR Part 11 standards. Document support activities accurately using the IT helpdesk system. Deliver technical onboarding and system usage training to end users. Proactively recommend improvements to enhance system reliability and user experience. Required Skills & Qualifications: Industry-recognised IT certifications (e.g., CompTIA A+/Network+, Microsoft More ❯
LS18, Rodley, City and Borough of Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT services business - Proven track record in B2B More ❯
The Exchange, Suite B Maingate, Kingsway North, Gateshead, England
CHURCHILL CONTRACT SERVICES GROUP HOLDINGS LIMITED
internal Support team where appropriate Perform routine maintenance tasks such as password resets and user account management Maintain accurate records and documentation of support tasks and resolutions Support the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment Participate in training and development activities as part of the apprenticeship Follow all company policies and More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
data architecture, including metadata management, data quality, and access control. Engage with stakeholders across business and technology to understand requirements and translate them into scalable platform capabilities. Support the onboarding of new data domains and analytical use cases, ensuring alignment with platform standards. Align technical designs with internal privacy and security policies Experience Required Extensive experience in architecting and scaling More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology
to understand complex financial issues combined with deep analytical skills This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
to understand complex financial issues combined with deep analytical skills This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Team Valley Trading Estate, Gateshead, Tyne and Wear, England, United Kingdom
QA
internal Support team where appropriate. Perform routine maintenance tasks such as password resets and user account management. Maintain accurate records and documentation of support tasks and resolutions. Support the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment. Participate in training and development activities as part of the apprenticeship. Follow all company policies and More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
S1, Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
Oversee daily operations of the helpdesk and maintain SLAs Provide hands-on technical support both remotely and onsite when required Manage ticketing systems and drive process improvements Assist with onboarding new clients and implementing IT solutions Maintain documentation and ensure compliance with IT policies Requirements: Experience in an MSP environment is essential Strong knowledge of Windows Server, Microsoft 365, and More ❯
unique opportunity to work on an industry-specific SaaS platform contributing across both back-end architecture and front-end delivery, while also supporting the development of a new mobile onboarding solution featuring secure document exchange and digital identity verification Skills and Experience: Backend: .NET 9, C#, Entity Framework Core, SQL Azure Frontend: Blazor Server, Bootstrap 4 Mobile Development: .NET MAUI More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Adria Solutions
Powershell, Office 365 Management, Power Virtual Agents, Yammer, AIP, WIP, Workplace Analytics, Azure. Experience with all parts of the Microsoft 365 Technology stack, especially Microsoft Teams Experience with onboarding and operating Microsoft 365 and or development of custom solutions on Microsoft 365 including the Power Platform Design, implementation, and management of cloud technologies such as Azure Active Directory, Exchange, SharePoint More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group Limited
help desk Perform functional and regression testing of software products Liaise with the development team to report bugs and suggest improvements Support the delivery of software implementations and client onboarding Contribute to internal documentation and user guides Requirmetns : Hands-on experience with Microsoft Azure, particularly in cloud-hosted environments (e.g. Azure AD, App Services) Strong communication and interpersonal skills Organised More ❯
support via phone, email, and remote tools Troubleshoot and resolve issues across Windows Server, Office 365, networking, and endpoint devices Support on-site client visits when required Assist with onboarding and training of junior support staff Work closely with senior engineers on escalations and project deployments Maintain documentation and contribute to continuous service improvement What We're Looking For Proven More ❯
Employment Type: Permanent
Salary: £26000 - £32000/annum Training - Hands on - Exposure