newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Damia Group
Onboarding Manager - £40-45K base + benefits – Newcastle Upon Tyne** We are a recruiting on behalf of a growing software company who are seeking an Onboarding Manager to own and lead the full customer onboarding journey. You will ensure that every client migrating from a legacy system to their platform experiences a smooth, structured, and positive transition. This is … an active delivery role — you will be directly involved with customers and internal teams throughout each onboarding project, not simply coordinating from a distance. You will take ownership of tasks, guide customers through the process, and ensure that each project runs efficiently from start to finish. Key Responsibilities: Own and deliver the end-to-end onboarding process from contract signature … through to handover to Business-as-Usual (BAU) support and Account Management. Function as the primary point of contact for customers during onboarding, building strong relationships and ensuring their needs are met throughout the process. Work firsthand with each project — assisting customers directly, supporting data validation, configuring system settings, managing integrations, and ensuring readiness for go-live. Plan and manage More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
webinars)- Work with presales and technical teams to build tailored IT solutions- Qualify and progress opportunities using the MEDIC sales framework- Handover to project and service delivery teams for onboarding- Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT services business- Proven track record in B2B More ❯
that every service we launch is robust, sustainable, and aligned with business needs. Key Responsibilities Collaborate with engineering, support, and operations teams to define and embed support models. Lead onboarding and migration initiatives for new technologies and services. Coordinate and support User Acceptance Testing (UAT) and functional testing. Build and refine processes that support long-term service health and user More ❯
Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3RN Description About the Role We're looking for a dynamic IT Service Transition Specialist to lead the charge in onboarding new and evolving colleague-facing IT services. In this pivotal role, you'll work hand-in-hand with project teams and supplier partners to ensure every service is seamlessly integrated More ❯
run an Inter Authority Transfer (IAT) in the Electronic Staff Record system (ESR). This transfer gathers valuable information from a previous or current NHS employer to support the onboarding process, including; statutory and mandatory competency status, Continuous Service Dates (CSD), and annual leave entitlement. You will have the opportunity throughout the recruitment process to inform us if you do More ❯
Lancaster, Lancashire, England, United Kingdom Hybrid / WFH Options
Butler Rose
Project Co-ordinators as needed within the function* Support enhancements to processes and procedures to improve efficiency and consistency A background check may be required as part of the onboarding process. Person Specification Essential: * Proven experience managing small to medium-scale projects* Strong stakeholder management and communication skills* Excellent organisational skills with the ability to multitask* Proficient user of Microsoft More ❯
The Exchange, Suite B Maingate, Kingsway North, Gateshead, England
CHURCHILL CONTRACT SERVICES GROUP HOLDINGS LIMITED
internal support team where appropriate Perform routine maintenance tasks such as password resets and user account management Maintain accurate records and documentation of support tasks and resolutions Support the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment Participate in training and development activities as part of the apprenticeship Follow all company policies and More ❯
commissioning, including safety protocols and KPIs. Participate in local, regional, and global leadership meetings as required. Assist in risk management planning for projects. Support recruitment efforts, including hiring and onboarding of new personnel and apprentices. Support the annual budgeting process for commissioning planning. Demonstrate a commitment to quality, continuous improvement, and HDR's values. Drive the development of new business More ❯
Team Valley Trading Estate, Gateshead, Tyne and Wear, England, United Kingdom
QA
internal Support team where appropriate. Perform routine maintenance tasks such as password resets and user account management. Maintain accurate records and documentation of support tasks and resolutions. Support the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment. Participate in training and development activities as part of the apprenticeship. Follow all company policies and More ❯
Alderley Edge, England, United Kingdom Hybrid / WFH Options
Chess
opportunities to boost your salary. Team engagement events: From socials to celebrations, we love coming together. A collaborative culture: We value tenacity, creativity, and teamwork. Bespoke Development: Custom-fit onboarding and leadership-led training, built to elevate your journey. Culture & Inclusion Reps: Our people volunteer as ambassadors for sustainability, inclusion, and community. Want to make a difference? Join in! Hours More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Chess
opportunities to boost your salary. Team engagement events: From socials to celebrations, we love coming together. A collaborative culture: We value tenacity, creativity, and teamwork. Bespoke Development: Custom-fit onboarding and leadership-led training, built to elevate your journey. Culture & Inclusion Reps: Our people volunteer as ambassadors for sustainability, inclusion, and community. Want to make a difference? Join in! Hours More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the development of new technicalsolutions aligned with business goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of a busy IT department. Qualifications & Skills• Printer installs via duplication on a remote desktop systemSenior IT Support Technician profile• A technical IT More ❯
Liversedge, West Yorkshire, England, United Kingdom
Core Team One
access tools Troubleshoot a wide range of issues across Windows 11, Microsoft 365, and network systems Escalate more complex problems to senior technicians or specialist teams Support secure device onboarding and configuration Monitor alerts and assist in responding to potential cyber security incidents Maintain documentation and contribute to the internal knowledge base Benefits: Friendly, collaborative work culture Opportunities for training More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Kingsgate Recruitment Ltd
What You’ll Gain Hands-on Experience : Work on real ML systems and contribute to production-grade solutions Mentorship & Training : Learn from senior ML engineers and participate in structured onboarding and learning paths Career Growth : Clear progression toward mid-level engineering or specialist roles in ML, NLP, or MLOps Innovation Culture : Be part of a forward-thinking team that values More ❯
Newcastle-under-Lyme, Newcastle, Staffordshire, England, United Kingdom Hybrid / WFH Options
Kingsgate Recruitment Ltd
What You’ll Gain Hands-on Experience : Work on real ML systems and contribute to production-grade solutions Mentorship & Training : Learn from senior ML engineers and participate in structured onboarding and learning paths Career Growth : Clear progression toward mid-level engineering or specialist roles in ML, NLP, or MLOps Innovation Culture : Be part of a forward-thinking team that values More ❯
Lancaster, Lancashire, England, United Kingdom Hybrid / WFH Options
Butler Rose
Microsoft Project, Monday.com, Asana). A recognised project management qualification (e.g. PRINCE2 Foundation, APM, PMI). Additional Information A basic background check may be required as part of the onboarding process. This role offers excellent scope for development within a supportive and collaborative team. Benefits 2 bonuses per year (1 personal performance related) as long as 3 months service has More ❯
user accounts Maintaining and monitoring system backups, disaster recovery, and remote/offsite data protocols Administering key business platforms such as Microsoft 365 and OrderWise (ERP) Managing user permissions, onboarding/offboarding, and device provisioning Leading cybersecurity initiatives - including system audits, threat assessments, and policy enforcement Delivering staff training on IT best practice and digital security awareness Planning and implementing More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
The National College
commercial and operational goals across the business Communicate product progress and priorities clearly to stakeholders at all levels Work with Sales, Marketing, and Customer Success to support product positioning, onboarding, and adoption Measurement & Improvement Define product KPIs and regularly report on performance, usage, and outcomes Use data to inform decisions and drive continuous iteration Stay informed on developments in AI More ❯
. Diagnose and resolve infrastructure outages and incidents, ensuring timely resolution and root cause analysis. Documentation & Best Practices: Ensure comprehensive documentation of infrastructure, systems, and processes to support onboarding, troubleshooting, and scalability. Promote and implement DevOps and Site Reliability Engineering (SRE) best practices across the organisation. Essential Skills & Experience: Technical Expertise: Strong Linux systems administration experience, including firewalls and hardening More ❯
BA1, Bath, Bath and North East Somerset, Somerset, United Kingdom Hybrid / WFH Options
Granite Consulting
with development teams to ensure tech requirements are met Create requirements and integration documentation SQL scripting for implementation (only some knowledge of SQL will be required) Support clients with onboarding and training Does this sound like you? 3+ years’ + experience as a Business Analyst, Product Owner, Product Manager or similar Very strong on the requirements gathering/project scoping More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Corecom Consulting
and play a key role in driving customer success. What you'll do: Manage a portfolio of a number clients, building trusted, long-term relationships Guide new customers through onboarding and platform adoption Support renewals, upsell opportunities, and cross-selling initiatives Monitor customer satisfaction and resolve support queries promptly Collaborate with Product, Marketing, and Business Development teams Contribute to tender More ❯
and implement data pipelines from APIs and relational sources. Model data effectively using Kimball/Star Schema methodologies. Develop dashboards, reports, and automated integrations in Power BI. Support the onboarding of data from newly acquired businesses. Contribute to data strategy, process improvement, and best practice development. Stay ahead of emerging tools, technologies, and AI trends to continually enhance the analytics More ❯
Suite 3A, Keswick Hall, Norwich, England Hybrid / WFH Options
PRIMARY CARE IT LTD
and learning all aspects of customer support. An average day may include: Responding to customer queries via phone or email Updating and maintaining our CRM system Assisting with customer onboarding and training Supporting the wider team with admin and service tasks Training You’ll complete a Level 3 Customer Service Specialist Apprenticeship through a mix of: On-the-job training More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
and Microsoft tools for backlog management and prioritisation Essential Experience: Proven experience in Agile practices and backlog management Strong communication and stakeholder engagement skills Ability to work independently after onboarding Ideally Scrum or CSPO certified Familiarity with Azure DevOps and Microsoft-based environments If you are ready to take the next step in your career and join a growing organisation More ❯
solutions. Design and configure Salesforce using declarative tools (e.g., Flows, Validation Rules, Lightning Pages). Act as a solution lead across Salesforce projects including Mergers & Acquisitions, org consolidation, user onboarding, and data harmonisation across acquired businesses. Support and manage Admins in delivering scalable, well-architected solutions in collaboration with developers and integration teams. Lead or contribute to the rollout of More ❯