1 to 25 of 29 Performance Management Jobs in the North of England

Transformation Programme. As a key member of the Future NHS Workforce Solution Transformation Programme, you will have the opportunity to showcase your experience in a wide range of Service Management skills contributing to the development of the Service Management approach for the transformed service. You will possess a strong background in IT Service Management, with a solid … understanding of ITiLv4 practices. Your expertise in IT service management, service provision, relationship management and supplier engagement, SLAs/performance management, and the use of management reporting and dashboards will be highly valued. We are seeking a passionate and talented IT Service Manager who can fulfil the outlined requirements. What do we offer? o … the job In this role, the post holder will support a series of dedicated assurance activities within the Future NHS Workforce Solution Transformation Programme with a focus on Change Management assurance, including: Service design and delivery, including the development of the service management approach and application of IT Service Management. (ITSM) Change Enablement and Organisational Change Management More ❯

impact the business. ❏ Analyzes trends and critical People metrics to address, partnering with stakeholders, the demand to develop solutions, programs and policies which cover business needs. ❏ Works closely with management to improve work relations, increase productivity and retention. ❏ Facilitates the process of L&D needs collection for business units and management individual coaching needs. Change Agent ❏ Trusted advisor … in time of change and communicates internally with Managers to ensure a smooth transition ❏ Works closely with TA to identify key change management destructors in order to address the risks and work out on the action plans. Employee Champion ❏ Consults with line management, providing People management guidance when appropriate (HR data, decision making based on existing policies … planning, proper mapping of people to roles etc), APRs etc ❏ Onboards new Managers, both promoted/rotated internally and hired externally in all people related processes and procedures. ❏ Supports performance management process to make it smooth and effective ( analysis of results, calibration with impact on business etc). ❏ Interprets human resources policies to the business. ❏ Consults on Diversity More ❯

impact the business. ❏ Analyzes trends and critical People metrics to address, partnering with stakeholders, the demand to develop solutions, programs and policies which cover business needs. ❏ Works closely with management to improve work relations, increase productivity and retention. ❏ Facilitates the process of L&D needs collection for business units and management individual coaching needs. Change Agent ❏ Trusted advisor … in time of change and communicates internally with Managers to ensure a smooth transition ❏ Works closely with TA to identify key change management destructors in order to address the risks and work out on the action plans. Employee Champion ❏ Consults with line management, providing People management guidance when appropriate (HR data, decision making based on existing policies … planning, proper mapping of people to roles etc), APRs etc ❏ Onboards new Managers, both promoted/rotated internally and hired externally in all people related processes and procedures. ❏ Supports performance management process to make it smooth and effective ( analysis of results, calibration with impact on business etc). ❏ Interprets human resources policies to the business. ❏ Consults on Diversity More ❯

impact the business. ❏ Analyzes trends and critical People metrics to address, partnering with stakeholders, the demand to develop solutions, programs and policies which cover business needs. ❏ Works closely with management to improve work relations, increase productivity and retention. ❏ Facilitates the process of L&D needs collection for business units and management individual coaching needs. Change Agent ❏ Trusted advisor … in time of change and communicates internally with Managers to ensure a smooth transition ❏ Works closely with TA to identify key change management destructors in order to address the risks and work out on the action plans. Employee Champion ❏ Consults with line management, providing People management guidance when appropriate (HR data, decision making based on existing policies … planning, proper mapping of people to roles etc), APRs etc ❏ Onboards new Managers, both promoted/rotated internally and hired externally in all people related processes and procedures. ❏ Supports performance management process to make it smooth and effective ( analysis of results, calibration with impact on business etc). ❏ Interprets human resources policies to the business. ❏ Consults on Diversity More ❯

the heart of Water Distribution, playing a pivotal role in ensuring exceptional safety, regulatory compliance, and operational excellence across a wide range of services. With responsibilities spanning supplier relationship management, quality assurance, and strategic delivery, the team is instrumental in driving performance and maintaining high standards across one of Yorkshire Waters most critical frameworks. Managing an annual spend … emergency maintenance, leakage repairs, and metering servicesmaking it one of the largest and most impactful contract portfolios within the business. This team is not only central to delivering key performance commitments and enhancing customer experience, but also to safeguarding Yorkshire Waters reputation. The role within this team involves leading partner relationships, overseeing day-to-day delivery, and ensuring work … aligns with performance and quality benchmarks. By fostering collaboration and continuous improvement, the role holder will work closely with operational and customer management teams to identify efficiencies, elevate service quality, and deliver outstanding outcomes for customers. Its a dynamic, high-impact environment where strategic thinking and operational excellence come together to make a real difference. Where you fit More ❯

here at Yorkshire Water: We offer a competitive salary, depending on experience £40,420 - £50,524 Company Car Benefit Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Network Escapes Team Leader progression plan 25 days annual leave plus bank holidays plus … how we plan to meet the changing expectations of customers and regulators. Were looking for a Network Escapes Team Leader to play a vital role in delivering Yorkshire Waters performance commitments for sewer flooding in AMP8. Youll lead a team of Network Escape Technicians, ensuring regulatory compliance with Ofwat guidance and maintaining high levels of assurance across our ODI … youll provide expert guidance on regulatory requirements, monitor changes in legislation, and ensure our reporting framework delivers accurate and reliable data. Youll identify coaching needs, support team development through performance management, and ensure learning is shared across the business. By understanding root causes and trends, youll help shape strategic decisions that improve performance and prevent repeat incidentsmaking More ❯

seeking a Principal Commodity Manager to expand the support required for our APAC supply chain strategy. This senior leadership position will drive measurable improvements in cost, quality, and delivery performance across our APAC supply chain ecosystem while supporting our robotics technologies portfolio. As Principal Commodity Manager, you will direct strategic initiatives across multiple commodity areas, including cable assemblies, sheet … production and future growth. Establish technology roadmaps with key suppliers to support new product introduction and commodity development programs. Lead regional footprint optimization and capacity planning initiatives. Supplier Relationship Management & Performance: Manage executive-level supplier relationships and strategic partnerships. Establish and govern a comprehensive supplier performance management framework. Operational Excellence: Direct end-to-end supply chain … sourcing strategies to enhance supply chain resilience. Champion new product introductions and manufacturing process improvements through early supplier involvement. BASIC QUALIFICATIONS Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or related field. 7+ years in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment. Experience with contract negotiation and More ❯

exciting new career opportunity. This vacancy represents a fantastic chance to join a respected industry leader, known for delivering high-quality projects across the UK. Role: Document Controller/Performance Analyst Location: Middlesborough Salary : Between £35k - £39k per annum Overtime : Overtime is calculated at time plus a half Monday to Saturday. Sundays at Double time. Working Hours: Site hours … are between 7am-7pm Monday to Friday. 47.5 hour per week. About the Role: We are looking for a detail-oriented Document Controller/Performance Analyst to join our client s team. This role is key to ensuring the smooth flow of information across our projects while driving performance through data-led reporting and analysis. Ideal for someone … with a blend of document control, office management, and performance reporting experience, this role offers a unique opportunity to be at the heart of both operational delivery and strategic decision-making. Key Responsibilities: Maintain effective document control systems and ensure all project documentation is accurately managed and archived. Support office administration and organisational functions to enable efficient team More ❯

the Data Engineering team to detail software development requirements and advise on functionality, quality, and potential issues. To work closely with and support the highly important requirements of the performance management and income teams to ensure our patient access and our finances have the right engagement from the expertise of this role. To represent Digital Services as appropriate … on reporting at appropriate directorate, divisional and trust level meetings. The post holder will have, and continue to gain, appreciation for the working environment of the clinical, financial and performance community, ensuring that outputs meet well within the expectations of stakeholders. Ensure the provision of a first point of contact within Digital Services for all queries, problems, requests and … practices, seeking further advice and information within Digital Services, when necessary. Support for the monitoring and business continuity of all operationally reliant ETL functions. Human Resources Responsible for line management as required in line with appropriate policies, procedures, working practices and guidelines, ensuring all resources are deployed to maximise an efficient and effective delivery of support services to patients More ❯

growing quickly. We are a SaaS technology business, with massive growth plans and investment. We've recently onboarded a new partner Appraisd, who are committed to providing the best performance management platform to our clients. We are now looking for a Customer Success Manager to be based out of Warrington three days per week, with two days working … adoption, and identify opportunities for upsells and growth. Customer Success Manager - Key Responsibilities - Lead the onboarding process for new clients, ensuring smooth setup and utilisation of Appraisd, applying project management skills to help clients implement successfully. - Manage a portfolio of clients to ensure they achieve their desired outcomes, maintaining high satisfaction levels, with the aim of a renewed contract. … shape the roadmap. - Follow all internal information security policies to maintain the confidentiality and integrity of client data. Customer Success Manager – Required Skills -Significant experience in customer success, account management, or project management, ideally within a SaaS environment. - Customer-Centric with a passion to help clients succeed, creating positive relationships. - Project Management Skills with excellent organisation, time More ❯

on behalf of our clients. We are recruiting an exciting opportunity for highly motivated and experienced Senior Product and Device Manager with a strong background in overseeing the strategic management of Smart Metering devices. Client details: A technology-led organisation working at the intersection of energy and digital infrastructure. They deliver secure, large-scale solutions that support national initiatives … will be accountable for securing and improving the companys role in assurance of connected HAN Devices on the Smart Network. You will own the definitive industry determination of operational performance of connected HAN devices. The role requires excellent technical knowledge of SMETS1 and SMETS2 smart metering devices, excellent stakeholder engagement skills, and the ability to communicate complex information in … support the introduction of emerging technologies such as Alt-HAN and load control devices into test and production environments. Responsibilities: Lead the Device and Product team, cultivating a high-performance culture underpinned by company values. Guide team development, performance management, resource planning and succession readiness. Define and execute the strategic roadmap for Smart Metering devices within the More ❯

firm’s core practice areas by: Managing the legal technology support service provided by our team of technologists Providing technical expertise on complex legal matters and client solutions Line management of our team of technologists Collaborating with senior members of IDT and other senior legal and business stakeholders regarding their legal technology support needs Delivering the firm’s legal … The Team The IDT team is a central part of a wider transformation function with responsibilities for legal teams across EMEA and works in close collaboration with Legal Project Management team (LPM), the Legal Services Team (LST) in Newcastle, the Digital Solutions team (DS), IT and the Knowledge Management team (KM). The goals of the broader transformation … function are to improve: (i) the lawyer experience (LX); (ii) the client experience (CX); and (iii) financial performance of the firm. This is done by identifying opportunities to support, and deliver innovative solutions, using technology, and new ways of working. Key Responsibilities Matter and client support Serve as a front door for our technology capabilities. Manage capacity and triage More ❯

our growing data team. In this role, you will lead a small team of Data Engineers and Analysts, driving the design, development, and maintenance of scalable, secure, and high-performance data solutions on the Microsoft Azure platform. You will provide hands-on technical leadership while shaping the strategic direction of the data infrastructure to support analytics, reporting, and business … collaboration, and continuous improvement. Design, build, and optimise data pipelines, data models, and data warehouses using Azure Synapse Analytics, Azure Data Factory, and Azure SQL. Ensure the reliability and performance of data pipelines and infrastructure. Collaborate with stakeholders and analysts to deliver impactful dashboards and reports using Power BI. Provide technical guidance and support, acting as a subject matter … practices. Develop and maintain ETL processes using SQL, SSIS, and Azure Data Factory. Integrate data from diverse sources including internal databases, APIs, and third-party providers. Monitor and tune performance of data components, ensuring data quality, consistency, and timeliness. Automate deployment and data processing tasks where appropriate. Document data flows, lineage, and transformation logic to support transparency and maintainability. More ❯

our growing data team. In this role, you will lead a small team of Data Engineers and Analysts, driving the design, development, and maintenance of scalable, secure, and high-performance data solutions on the Microsoft Azure platform. You will provide hands-on technical leadership while shaping the strategic direction of the data infrastructure to support analytics, reporting, and business … collaboration, and continuous improvement. Design, build, and optimise data pipelines, data models, and data warehouses using Azure Synapse Analytics, Azure Data Factory, and Azure SQL. Ensure the reliability and performance of data pipelines and infrastructure. Collaborate with stakeholders and analysts to deliver impactful dashboards and reports using Power BI. Provide technical guidance and support, acting as a subject matter … practices. Develop and maintain ETL processes using SQL, SSIS, and Azure Data Factory. Integrate data from diverse sources including internal databases, APIs, and third-party providers. Monitor and tune performance of data components, ensuring data quality, consistency, and timeliness. Automate deployment and data processing tasks where appropriate. Document data flows, lineage, and transformation logic to support transparency and maintainability. More ❯

driven Senior Business Development Represenative (SBDR) to play a critical role in driving the business's lead generation strategy. This role combines traditional Business Development Representative (BDR) responsibilities with management and strategic oversight of outbound marketing and lead generation functions. The ideal candidate will have a strong track record of generating high-quality leads, managing outbound marketing initiatives, and … sales targets. If you are a motivated self-starter with experience in business development, market research, and data validation, we want to hear from you! Key Responsibilities: Team Leadership & Management: Oversee and support the lead generation team, ensuring best practices in outbound sales, pipeline management, and data accuracy. Training & Development Provide ongoing training, mentorship, and knowledge sharing to … the lead generation team. Develop and implement structured development plans to enhance team skills, performance, and career growth. Lead Generation & Sales Development: Own and drive lead generation efforts, identifying and qualifying prospects through outbound sales strategies, including cold outreach, email campaigns, and social selling. Outbound Marketing Strategy: Develop and execute outbound marketing campaigns, aligning efforts with overall sales and More ❯

indirect procurement activities, with a specific focus on Marketing, HR Services, IT, Consulting and Operating Supplies categories. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. What does the role involve? Lead … In addition to the above, you'll act as a trusted advisor to internal stakeholders, ensuring procurement initiatives align with business needs, collaborating with internal departments.You'll proactively inform management and the wider organisation of their spend, influencing and promoting strategic sourcing and optimizing spend, giving stakeholders appropriate assistance to ensure that supplier are effective in their daily operational … teams & effectively implement projects in designated markets. What you need is: Bachelor's degree in any field Previous procurement experience, ideally with indirect categories and services Strong negotiation, contract management and supplier performance management skills Ability to develop and implement category strategies that drive value creation for the organization Proficiency in procurement tools (e.g., SAP, Coupa) and More ❯

ensuring that all technical releases are robust, reliable, and aligned with CNA Hardy's business objectives. Key Responsibilities • Directly or indirectly manage 10-20 QA resources, including recruitment, mentoring, performance management, and professional development. • Define and implement the overall QA strategy, structure & processes, aligning with business goals and IT delivery frameworks (Agile, Waterfall, etc.). • Act as a … QA strategies in both Agile and Waterfall environments. • Strong understanding of software development lifecycles and QA methodologies. • Experience with test automation tools and frameworks. • Excellent leadership, communication, and stakeholder management skills. • Ability to influence and drive change across teams and departments. • Strong analytical and problem-solving skills. • Familiarity with tools such as JIRA, Confluence, Microsoft Office Suite, and test … management platforms. • Knowledge of SQL and relational databases. • Experience in the insurance or financial services sector, particularly within the Lloyd's market, is highly desirable. The Company CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd's and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. More ❯

Team Lead who is looking for that next step up! Successful Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI's as well as resource management, handling escalations and want to move into Service Desk Management. As Service Desk Team Lead/Service Desk … Manager you should have excellent communication skills to handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage, however we are willing to train on these areas. We are only … interested in Service Desk Team Lead who are keen to progress themselves – This is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯

Team Lead who is looking for that next step up! Successful Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI’s as well as resource management, handling escalations and want to move into Service Desk Management. As Service Desk Team Lead/Service Desk … Manager you should have excellent communication skills to handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage, however we are willing to train on these areas. We are only … interested in Service Desk Team Lead who are keen to progress themselves – This is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯

looking for that next step up! Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI's as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to … handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This … is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯

looking for that next step up! Successful Service Desk Manager/Service Desk Team Lead must have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI’s as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to … handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/Service Desk Team Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This … is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯

clients, with primary focus on our major client Provide technical guidance and code reviews across all team projects Make key technology decisions and drive best practices Team Management Lead a diverse team: 1x Graduate, 1x Junior, 1x Mid-level, 1x Senior Developer Handle recruitment, from interviewing to onboarding new team members Design and deliver training programs to develop your … team's skills Conduct performance reviews and career development planning Foster a collaborative, learning-focused team environment Client Engagement Work directly with clients on technical discussions and solution design Join client calls to provide technical expertise and answer questions Collaborate with the Project Manager to ensure seamless client experience Maintain professional, clear communication with stakeholders at all levels What … leadership background Proficient in React and JavaScript Proven experience managing and developing development teams Client-facing experience with excellent communication skills Hands-on approach to recruitment, training, and team management Professional demeanor suitable for direct client interaction Leadership Experience Experience leading technical teams through project delivery Track record of developing junior developers and growing team capabilities Comfortable with performance More ❯

clients, with primary focus on our major client Provide technical guidance and code reviews across all team projects Make key technology decisions and drive best practices Team Management Lead a diverse team: 1x Graduate, 1x Junior, 1x Mid-level, 1x Senior Developer Handle recruitment, from interviewing to onboarding new team members Design and deliver training programs to develop your … team's skills Conduct performance reviews and career development planning Foster a collaborative, learning-focused team environment Client Engagement Work directly with clients on technical discussions and solution design Join client calls to provide technical expertise and answer questions Collaborate with the Project Manager to ensure seamless client experience Maintain professional, clear communication with stakeholders at all levels What … leadership background Proficient in React and JavaScript Proven experience managing and developing development teams Client-facing experience with excellent communication skills Hands-on approach to recruitment, training, and team management Professional demeanor suitable for direct client interaction Leadership Experience Experience leading technical teams through project delivery Track record of developing junior developers and growing team capabilities Comfortable with performance More ❯

We are looking for an experienced Application Production Services Specialist to provide production support. The role involves incident identification, resolution, problem management, and root cause analysis, ensuring service stability and performance. You will collaborate with development teams, infrastructure teams, and business stakeholders to support system upgrades, audits, and operational enhancements. Key Responsibilities: 1. Provide L1/L2/L3 … production support, including incident management, root cause analysis, and problem resolution. 2. Manage incident and problem tickets using enterprise ITSM tools. 3. Perform capacity and performance management to ensure system stability. 4. Work closely with development teams for onboarding new applications and upgrades. 5. Support internal and external audits, ensuring compliance and documentation. 6. Collaborate with business … 5. Proficiency in Oracle, DB2, and PL/SQL for incident resolution. 6. Experience with monitoring and scheduling tools for system support. 7. Excellent problem-solving, communication, and stakeholder management skill More ❯

seeking an experienced and motivated Service Delivery Manager to lead the operational delivery of our flagship services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway. Job Title: Service Delivery Manager Place of Work: START, Brunswick House … per annum FTE (£24,000 per annum actual for 21 hours per week) In this role, you will: Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards Drive quality assurance, ensuring learning is shared and improvements are embedded in … someone with: Significant experience managing service delivery in a health, wellbeing or voluntary sector environment A track record of meeting contractual KPIs in a Commissioner-led setting Strong line management experience, including leading multidisciplinary teams Experience delivering or overseeing creative programmes that promote wellbeing Excellent organisational, communication and stakeholder engagement skills If being part of our next chapter sounds More ❯