1 to 25 of 48 Performance Metrics Jobs in the South East

Data Governance, sharing successes, and explaining the benefits, helping to improve data literacy and build a data culture. Support the establishment of Data Governance performance metrics reporting to monitor adoption and effectiveness of Data Governance. Produce the monthly Data Governance performance metrics reporting and present ...

service governance, and continuous improvement. You will be responsible for producing and enhancing reporting across Productivity, IAM, Hardware, Endpoint, and Collaboration services, ensuring that performance metrics, SLAs, and service health indicators are clearly understood and effectively communicated. This is an excellent opportunity for an analytical, detail-oriented professional … passionate about data-driven decision making within a complex technology landscape. Key Responsibilities SLA, KPI & Performance Reporting Build and maintain dashboards, reports, and scorecards covering SLAs, KPIs, OLAs, and operational metrics. Monitor trends to identify risks, bottlenecks, and improvement opportunities. Produce monthly and quarterly performance packs with clear ...

models are robust, ethical, compliant, and production-ready. Key Responsibilities Design and execute comprehensive QA strategies for AI/ML systems, covering functional, integration, performance, and security testing Validate AI models using appropriate testing methodologies, performance metrics, and evaluation techniques Assess AI systems against governance frameworks … actioned Required Skills & Experience Proven experience in QA/testing of AI and ML systems Strong understanding of AI model validation, testing methodologies, and performance metrics In-depth knowledge of AI governance frameworks, responsible AI, and bias detection/mitigation techniques Expertise in building and executing ...

Power BI and CMDB specialist role typically include: * Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. * CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB) and linked asset … Power BI and CMDB specialist role typically include: * Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. * CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB) and linked asset ...

with well-known clients across multiple sectors. It partners closely with marketing, digital, and customer teams to deliver insight-driven strategies that improve campaign performance, customer engagement, and commercial outcomes. The business operates at the intersection of marketing analytics and customer insight, combining performance data from paid media … requires confidence working directly with stakeholders in a fast-paced, agency-style environment. THE ROLE This Marketing & Customer Analyst role focuses on analysing marketing performance and customer behaviour to generate clear, actionable insight for clients. You'll work across paid media analysis, creative effectiveness, and customer analytics, using data ...

/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First ...

numbers and feature usage Demonstrable decrease in manual operational tasks as a direct result of increased platform adoption by clients and vendors Internal Reporting & Metrics Management Establish and maintain robust internal reporting frameworks and performance metrics to drive data-informed decision-making across the organization. Define … regularly review key performance indicators (KPIs) aligned with business objectives and operational needs Oversee the accuracy, timeliness, and accessibility of internal reports and dashboards, ensuring data integrity and actionable insights Support cross-functional team co-ordination to identify reporting requirements, address data gaps, and implement enhancements to reporting tools ...

Minimum of four years in technical support and three years in a leadership role. Strong background in incident and problem management, service delivery, and performance metrics such as SLAs and KPIs. Experience managing hybrid support teams and familiarity with IT service management frameworks like ITIL. Technical expertise ...

Operations teams and drive financial excellence across a global portfolio of technology investments. In this role, you will own financial planning, forecasting, and performance management for Product Management, R&D organizations, and SaaS hosting and infrastructure costs, ensuring resources are deployed efficiently to accelerate innovation and enable scalable, profitable … feasibility analysis, burn rate tracking, capacity planning, and capital allocation Support product leaders with business cases, pricing strategy, and scenario modelling Implement and monitor performance metrics (OKRs, KPIs, productivity, release efficiency) to measure R&D effectiveness and value creation SaaS Hosting, Cloud & Infrastructure Cost Management Own forecasting, reporting ...

ITIL Capacity Management process, including Business, Service, and Component Capacity Management. - Develop and maintain capacity plans, forecasts, and models for VMware environments. - Monitor service performance metrics, analyse trends, forecast capacity allocation and consumption. - Identify capacity risks, constraints, and performance bottlenecks before they impact services. - Drive service improvement ...

JobAs CRM Data Analyst, you will use customer and campaign data from CRM and digital channels to drive personalisation, smarter lifecycle marketing and continuous performance improvement. You will Build and maintain CRM performance dashboards in Power BI or Looker Studio to track engagement and conversion across the lifecycle … data analysis, ideally within an agency Strong SQL and Power BI skills plus experience with Python or R for modelling Excellent knowledge of CRM performance metrics, customer segmentation and attribution Great storyteller who can translate complex data into clear recommendations for non-technical teams Comfortable managing multiple projects ...

ITIL Capacity Management process, including Business, Service, and Component Capacity Management. • Develop and maintain capacity plans, forecasts, and models for VMware environments. • Monitor service performance metrics, analyse trends, forecast capacity allocation and consumption. • Identify capacity risks, constraints, and performance bottlenecks before they impact services. • Drive service improvement ...

delivery of externally facing self-serve analytics that help customers turn complex data into confident decisions. In this role you’ll build intuitive, high-performance dashboards and insights products, shaping data models, UX, and delivery so customers can explore their own metrics, spot market trends, and extract actionable … usage insights into compelling, easy-to-understand visual experiences that surface insight, not just information. Partner closely with product and analysts to define meaningful metrics, align on success measures, and ensure data accuracy, consistency, and trust across customer-facing analytics. Act as a data storytelling expert, recommending the most ...

client is developing world-class flight simulators that are shaping the future of aviation training. Within these roles you will be delivering high-performance, real-time systems for the aerospace industry. Responsible for overseeing system integration, verification, and validation of advanced flight simulation systems. This role will also involve … system performance. Maintain and optimize system configurations for improved operational efficiency and system reliability. • Verification & Validation: Define and execute test plans to verify system performance, functionality, and safety. Ensure all simulation systems meet regulatory standards and performance metrics required for certification. Develop and conduct test procedures ...

groups, retailers, and major operators worldwide. With a heritage dating back to 1929, they combine deep culinary expertise with engineering innovation to deliver high-performance, energy-efficient, and digitally connected kitchen solutions. Their portfolio includes a wide range of premium brands known for reliability, smart systems, and intuitive design … scale globally. The role also gives you scope to shape the next wave of advanced digital opportunities. You'll help define predictive maintenance, performance insights and other AI-driven features, ensuring the business invests in the right use cases with the strongest commercial returns. Alongside this, you'll drive ...

regulatory requirements. Customer Journey Optimization Design and optimize digital customer journeys across retail and travel experiences. Use data-driven insights to enhance content performance and conversion rates. Balance social-native content with expectations of a comprehensive loyalty platform. Performance & Analytics Implement A/B testing strategies to improve … content effectiveness. Monitor and analyze content performance metrics, providing actionable insights. Prepare regular reports on engagement, conversion rates, and customer satisfaction. What We're Looking For Proven experience in digital content management, ideally within the retail, travel, or loyalty sectors. Strong portfolio showcasing creative content across multiple formats ...

third-party security vendors and service providers. Prepare and manage the IT security budget, ensuring optimal allocation of resources. Communicate security risks, incidents, and performance metrics to senior management and other stakeholders. Drive continuous improvement initiatives within the information security function. Skills and Experience Bachelor's degree ...

services and solutions. Monitor client accounts to identify opportunities for upselling or cross-selling. Prepare and present detailed reports on account activity and performance metrics. Resolve client issues promptly and effectively to maintain trust and satisfaction. Collaborate with sales and marketing teams to align strategies with client objectives. Ensure ...

services and solutions. Monitor client accounts to identify opportunities for upselling or cross-selling. Prepare and present detailed reports on account activity and performance metrics. Resolve client issues promptly and effectively to maintain trust and satisfaction. Collaborate with sales and marketing teams to align strategies with client objectives. Ensure ...

services and solutions. Monitor client accounts to identify opportunities for upselling or cross-selling. Prepare and present detailed reports on account activity and performance metrics. Resolve client issues promptly and effectively to maintain trust and satisfaction. Collaborate with sales and marketing teams to align strategies with client objectives. Ensure ...

tools, systems, and processes. Assist with change management and training to support successful adoption of CRM platforms. Data, Insight & Optimisation Use data and performance metrics to monitor campaign effectiveness. Analyse results to identify trends, optimise future activity, and improve customer engagement. Produce clear reporting and actionable insights … experience with Adobe Campaign, Bloomreach or Braze is essential. Experience delivering or supporting multi-channel CRM campaigns. Comfortable working with data to assess performance and inform decisions. Strong attention to detail, particularly around campaign setup and QA. Clear communication skills and confidence working with multiple stakeholders. Open on background ...

into platform deployment, migration and modernisation initiatives. Oversee delivery, transition and adoption of Microsoft and Oracle platforms Define and manage KPIs, SLAs and service performance metrics Provide architectural and design input into migration and modernisation initiatives Support operating-model design, service governance and RFP oversight Ensure platforms ...

Lead product discovery and delivery, translating insights into clear roadmaps, priorities, and measurable outcomes Drive data-informed decision-making using qualitative research, experimentation, and performance metrics Collaborate closely with engineering, design, data, and commercial teams to deliver high-quality, scalable solutions Act as a senior product manager within ...

calculation logic to support business and campaign KPIs. Creating three complex Power BI dashboards with interactive visualisations aligned to client specifications. Ensuring data accuracy, performance, and reliability through testing and validation. Implementing best practices for Power BI usability, performance, and security where required. Producing clear technical documentation … translating business requirements into technical solutions. Strong documentation skills and a delivery-focused mindset. Desirable Experience Experience working with customer, campaign, or business performance metrics . Power BI Service administration, security, and access controls (e.g. RLS). Data quality frameworks, validation methodologies, or governance practices. TO BE CONSIDERED... ...

identify cost-saving opportunities. Develop and implement category and sourcing strategies aligned with BBC objectives. Work collaboratively with suppliers to drive innovation and performance improvements. Governance & Compliance Own and navigate approval routes, ensuring compliance with policies and public procurement regulations. Maintain strong supplier relationships while ensuring adherence to ethical … standards. Monitor procurement performance metrics and champion continuous improvement. What you’ll bring We’re looking for someone who can demonstrate: Knowledge & Experience Strong understanding of procurement processes in a regulated environment. Experience using procurement software and tools. Proven track record of delivering cost optimisation and managing supplier ...