1 to 25 of 46 Performance Metrics Jobs in the South East

summary The Operations & Performance Data Manager is a pivotal analytical leadership role responsible for delivering performance intelligence, reporting, and business insights across FedBucks' urgent care, primary care, and community healthcare services. The role involves analysing complex operational, workforce, clinical, and contractual data, developing Power BI dashboards, forecasting demand … capacity, monitoring KPIs, and supporting service improvement programmes. Working closely with operational and senior leaders, the post holder helps ensure services achieve performance targets, improve patient access, optimise workforce utilisation, and deliver high-quality care for over 550,000 patients across Buckinghamshire. Why This Person Should Work for FedBucks ...

surveys, feedback mechanisms, and customer listening programmes, to assess and enhance the overall customer experience. Analyse customer satisfaction survey results, feedback data, and key performance metrics to identify trends, pain points, opportunities, and emerging customer needs. Develop actionable insights and recommendations that drive product enhancements, service improvements … customer feedback translates into measurable business outcomes. Monitor and report on customer satisfaction indicators such as NPS, CSAT, and Customer Effort Score (CES), tracking performance trends and benchmarking against targets and industry standards. Collaborate with cross-functional teams to prioritise improvement initiatives, address root causes of customer dissatisfaction ...

Degrees is a leading technology company specialising in device intelligence, digital performance analytics, and data-driven insights. This apprenticeship role offers hands-on experience across analytics, website performance, competitor research and digital optimisation. About the role: This newly created role will support the Digital Marketing function by using … data-driven platforms, website insights, and content strategies to improve marketing performance and generate new business leads. Working closely with the CEO/Founder, the successful candidate will gain an understanding of the technical aspects that demonstrate the high standards of our services. The role will involve analysing digital ...

Analysis Product Strategy and Vision Product Roadmapping Requirements Gathering and Prioritisation Writing User Stories and Acceptance Criteria Agile and Scrum Methodologies Stakeholder Management Product Metrics and Key Performance Indicators (KPIs) Data-Driven Decision Making Go-to-Market Planning Product Launch and Iteration AI Tools for Product Management Practical … requirements Creating product roadmaps Writing user stories and maintaining a product backlog Prioritising features using industry frameworks Producing product requirement documents (PRDs) Analysing product performance metrics Developing go-to-market strategies Collaborating on simulated Agile product sprints Portfolio projects demonstrating your product management capabilities This practical experience will ...

looking for a commercially minded Paid Digital Marketing Executive with hands-on experience across Google Ads and Meta Ads, who is confident analysing campaign performance and turning data into actionable insights. You will manage and optimise paid digital activity across multiple websites and channels, monitoring performance, producing reports … driving licence and access to a vehicle are essential. The Role Manage and optimise paid campaigns across Google Ads and Meta Ads. Monitor performance across multiple websites, campaigns and digital channels. Analyse key metrics including CPC, CPA, conversions, ROAS and ROI. Produce performance reports and dashboards, communicating ...

both internal teams and senior stakeholders. The Company They are a well-established insights and research organisation that helps brands understand audience engagement, digital performance, and social media effectiveness. Working across a range of sectors, they deliver data-driven recommendations that inform business and marketing decisions. Their teams combine … monthly social media research and reporting across multiple client accounts. Quality assure data, analysis, and insights produced by junior team members. Review social media performance metrics and identify any issues, inconsistencies, or opportunities within the data. Support the creation of client-ready reports, presentations, and recommendations. ...

traditional shop-floor Lean role. Instead, you'll lead data-driven operational improvement across Sourcing, Procurement and Supply Chain , using ERP systems, operational performance data and structured Continuous Improvement methodologies to improve business performance, simplify processes and strengthen operational governance. We're looking for someone who combines Lean … Continuous Improvement Analyst. Key Responsibilities Lead Continuous Improvement initiatives across Sourcing, Procurement and Supply Chain operations Analyse ERP (SAP) data, operational KPIs and business performance metrics to identify improvement opportunities Improve business processes, governance and operational workflows through data-driven analysis Lead Value Stream Mapping, Kaizen workshops ...

Operations Manager Lead day-to-day operations of the Contact Centre, ensuring efficient service delivery across all inbound channels (telephony and digital), and achieving performance, quality, and customer satisfaction targets. Provide strategic oversight of processes, people, and technology, ensuring operations are cost-effective, compliant with Council policy, and continuously … embedding a culture of accountability, empathy, and professionalism in every resident interaction, including effective resolution of complaints and escalations. Monitor, analyse, and report performance metrics, including service levels, resolution rates, customer satisfaction, and demand trends, and present insights to senior stakeholders to inform decision-making. Ensure compliance ...

varied, hands-on role with a strong emphasis on e-commerce, particularly Amazon Seller Central, where you'll take ownership of product listings, marketplace performance and online growth. Alongside this, you'll create engaging digital content, manage social media channels and support wider marketing activity to strengthen our brands … accurately, competitively and effectively across Amazon and other online platforms. Working across WHW and our subsidiary brands, you'll optimise product content, analyse sales performance, identify opportunities for growth and help deliver engaging digital marketing campaigns that increase brand awareness and online sales. Key Responsibilities E-commerce & Marketplace Management ...

collaborative culture brings together teams across product, marketing, and engineering to drive meaningful change. They offer a flexible working model designed to support both performance and wellbeing. The Role You will lead the end-to-end customer experience optimisation strategy, owning performance across digital journeys and driving improvements … accountability for conversion, revenue, and customer experience outcomes Develop and execute a data-led experimentation and CRO strategy to improve conversion, retention, and ancillary performance Use analytics, user research, and behavioural data to identify opportunities and prioritise impactful changes Partner with engineering, UX, and commercial teams to deliver ...

Analytics, Sales Intelligence, Lead Management or a similar analytical business environment. Analytical & Systems Expertise: Strong analytical mindset with a solid understanding of systems, data, performance metrics, and how AI-enabled tools can improve lead prioritisation, forecasting, and commercial decision-making. Proficiency in tools such as Microsoft Excel, Power ...

Analytics, Sales Intelligence, Lead Management or a similar analytical business environment. Analytical & Systems Expertise: Strong analytical mindset with a solid understanding of systems, data, performance metrics, and how AI-enabled tools can improve lead prioritisation, forecasting, and commercial decision-making. Proficiency in tools such as Microsoft Excel, Power ...

rankings. Support the development and launch of new private-label products across all relevant online channels. Identify opportunities to improve website and marketplace performance, productivity, conversion and customer experience. Develop quarterly and annual sales plans, set targets and support product launch and growth strategies. Plan promotional calendars around product … launches, seasonal events and commercial opportunities. Monitor and analyse sales, conversion, traffic, basket value and other key performance metrics across multiple channels. Produce regular performance reports against targets and translate data into clear commercial actions. Evaluate campaign effectiveness and ROI, making recommendations to improve performance. Monitor competitor ...

deliver high-value products. Translate business requirements into epics, features and user stories. Drive data-led decision making through customer insight, analytics and product performance metrics. Balance customer, commercial and technical priorities to maximise product value. Identify and manage delivery risks, dependencies and cross-functional initiatives. Champion Agile product ...

members. Financial Analysis: Evaluate project profitability, cost structures, and support budget development. Contract Negotiation: Negotiate contracts and agreements to secure projects with favourable terms. Performance Metrics: Establish and report on key performance indicators (KPIs), adjusting strategies as needed. Compliance and Risk Management: Ensure all activities comply with ...

value for the business, our customers and regulators. As Automation Operations Manager, you will play a critical role in ensuring the reliability, resilience and performance of Southern Water's growing automation and AI estate. This is a senior operational leadership role within a new capability, giving you the opportunity … operation of Power Platform solutions, RPA platforms, Logic Apps, Alteryx workflows, Co-Pilot agents, Foundry processes and related automation technologies. Monitoring platform health, performance, capacity and service trends to proactively identify risks and opportunities for improvement. Leading root cause investigations and implementing long-term corrective actions to improve operational ...

website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business. Experimentation platform expert: Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools including but not limited to Contentsquare, GA4, and GetFeedback. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User ...

Partner with wider EMEA/Global campaign, digital, event, PR, and partner marketing teams to align and maintain a regional calendar of marketing activities. Performance Analysis & Reporting: Review regional campaign metrics across all channels, forecast pipeline targets, and provide sales leadership with detailed commentary, actionable insights, and performance … teams. Marketing Mix Proficiency: Hands-on experience executing multi-channel integrated campaigns (digital, events, outbound, partner marketing). Data-Driven: Ability to analyze campaign performance metrics, forecast pipeline attainment, and optimize campaigns to reach targets. Communication & Relationship Building: Excellent stakeholder management skills with the confidence to brief, guide ...

business operations across multiple departments. Maintain customer, supplier, contract, and operational records using ERP and internal business systems. Prepare reports, dashboards, and business performance metrics for management. Assist with procurement, invoicing, expense management, and other financial administration tasks. Coordinate meetings, internal communications, and business documentation. Ensure business data ...

achieve their commercial objectives. You'll have the autonomy to influence campaign strategy, present recommendations directly to clients and continually test, optimise and improve performance across multiple platforms. If you enjoy balancing analytical thinking with creativity, commercial awareness and strong client relationships, you'll feel right at home. Where … strategy, delivery and performance. • Plan, build, optimise and report on Google Ads and Meta campaigns across Search, Shopping, Display and Paid Social. • Monitor budgets, performance metrics and return on investment to maximise campaign success. • Analyse campaign data using Google Analytics 4 and platform reporting to identify opportunities ...

facing and focuses on operational leadership rather than hands-on engineering. You'll oversee third-party suppliers and offshore teams, manage incidents and service performance, drive governance initiatives and ensure data products are delivered effectively across the business. Key responsibilities include: Leading Data Operations across a complex cloud … data ecosystem Managing suppliers, offshore teams and support resources Driving incident management, service improvements and SLA performance Ensuring environments remain scalable, compliant and fit for purpose Overseeing data pipeline reliability and operational performance Supporting deployment, release and change management processes Providing regular operational reporting and KPI tracking ...

feasibility Oversee the product development lifecycle from initial concept through to release Support the planning and delivery of product launches Analyse product data and performance metrics to identify opportunities for improvement Maintain clear product documentation and promote knowledge sharing across the wider team Communicate product decisions, priorities ...

overseeing the organisation’s technology infrastructure and developing strategies to align IT with business goals. This role involves managing the wider team, ensuring system performance, security, and compliance is at the highest level possible. The Senior IT Manager fosters a culture of innovation and continuous improvement while collaborating … operations, including infrastructure, applications, and support services, ensuring reliability and scalability. Lead and mentor the team, promoting professional growth, collaboration, and a high-performance culture. Oversee project management for IT initiatives, ensuring projects are delivered on time and within budget. Implement IT policies, procedures, and best practices to enhance ...

digital marketing team. In this role, you will be instrumental in translating business initiatives into clear execution plans, monitoring progress, and delivering high-quality performance reports to regional management. This is an excellent opportunity for someone eager to develop hands-on experience in e-commerce and CRM operations. … Responsibilities Support team planning and coordination, translating company initiatives into actionable plans and timelines. Compile performance data from various business areas to prepare comprehensive weekly and monthly reports. Track business progress, summarize KPIs, and provide actionable recommendations to stakeholders. Collaborate with cross-functional teams, including management and procurement ...

Operational Excellence Manager – SAP, Business Systems & Supply Chain Aerospace & Defence Manufacturing | Business Process Improvement | ERP | Operational Performance Transform operational performance through systems, data and business process improvement within one of the UK's leading aerospace and defence engineering organisations. We're looking for an experienced Operational Excellence Manager … Sourcing, Procurement and Supply Chain within a complex, highly regulated aerospace manufacturing environment. Success will come from your ability to combine ERP systems, operational performance data, business process optimisation and structured Continuous Improvement methodologies to improve efficiency, governance and operational performance across the business. If you're passionate ...