Our client, a leading company in the retail industry, is currently seeking a ServiceNow Performance Analyst to join their team on a contract basis. This role focuses on enhancing IT service management within the organisation. Key Responsibilities: Utilising ServiceNow for performance analysis and reporting Creating detailed reports to support performance improvement initiatives Liaising with internal stakeholders to … gather requirements and provide insights Monitoring and analysing service performancemetrics to identify areas for improvement Providing actionable recommendations to optimise IT service management processes Collaborating with IT teams to implement performance enhancements Job Requirements: Experience in IT service management using ServiceNow Strong analytical skills and ability to create comprehensive reports Effective communication and stakeholder management abilities … Understanding of performancemetrics and improvement strategies Ability to work independently and as part of a team Sound problem-solving skills and attention to detail Benefits: Opportunity to work with a leading retailer Engaging contract position with potential for professional growth Exposure to a dynamic and fast-paced work environment Collaborative team culture with supportive colleagues If you More ❯
Company Description Come join us and make a difference in the world Discover more at NO AGENCIES PLEASE Job Description As a Manual, Automation, and Performance Tester, responsible for ensuring end-to-end quality across functional and non-functional areas of the application. This includes designing and executing manual test cases, developing robust and maintainable automated test scripts for … regression and smoke testing, and conducting performance tests to assess system responsiveness and stability under load. Collaborates with developers, DevOps, and business stakeholders to identify test scenarios, validate requirements, monitor performancemetrics, and optimize application behavior under varying user loads. Plays a key role in early defect detection, reducing time-to-release, and improving user experience through … continuous feedback and test coverage. Day-to-Day Responsibilities Here is a detailed list of Day-to-Day Responsibilities for a QA professional working across Manual, Automation, and Performance Testing: Test Planning & Preparation Understand requirements and user stories by collaborating with BAs, developers, and product owners. Review functional specifications and design documents to identify testable conditions. Create, review, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Infoshare+
the Public Sector with ambitious plans for expansion through strategic acquisitions and organic growth. Backed by experienced investors and a visionary leadership team, we are building a scalable, high-performance organisation at the forefront of cloud-based solutions. To support this next phase of growth we need a proactive, ambitious and commercially hands on CRO to play a key … Responsibility for customer management and retention Ownership of housing revenue, both ARR and services. Support the CRO in pricing and value proposition strategies for care Monitor KPIs and market performancemetrics to drive commercial success. Track performancemetrics including adoption, satisfaction, and revenue growth. Support the CRO with pricing strategy and value proposition development. Team Leadership … for housing. Experience working with local authorities or housing associations. Experience in procurement, commissioning, or policy influencing within the care sector. Why Join Us? Competitive salary and package + performance incentives Opportunity to shape the future of a growing company and making lasting impact Collaborative, values-driven culture Hybrid working model Interested? Please follow the link below to apply More ❯
london, south east england, united kingdom Hybrid / WFH Options
Infoshare+
the Public Sector with ambitious plans for expansion through strategic acquisitions and organic growth. Backed by experienced investors and a visionary leadership team, we are building a scalable, high-performance organisation at the forefront of cloud-based solutions. To support this next phase of growth we need a proactive, ambitious and commercially hands on CRO to play a key … Responsibility for customer management and retention Ownership of housing revenue, both ARR and services. Support the CRO in pricing and value proposition strategies for care Monitor KPIs and market performancemetrics to drive commercial success. Track performancemetrics including adoption, satisfaction, and revenue growth. Support the CRO with pricing strategy and value proposition development. Team Leadership … for housing. Experience working with local authorities or housing associations. Experience in procurement, commissioning, or policy influencing within the care sector. Why Join Us? Competitive salary and package + performance incentives Opportunity to shape the future of a growing company and making lasting impact Collaborative, values-driven culture Hybrid working model Interested? Please follow the link below to apply More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Infoshare+
the Public Sector with ambitious plans for expansion through strategic acquisitions and organic growth. Backed by experienced investors and a visionary leadership team, we are building a scalable, high-performance organisation at the forefront of cloud-based solutions. To support this next phase of growth we need a proactive, ambitious and commercially hands on CRO to play a key … Responsibility for customer management and retention Ownership of housing revenue, both ARR and services. Support the CRO in pricing and value proposition strategies for care Monitor KPIs and market performancemetrics to drive commercial success. Track performancemetrics including adoption, satisfaction, and revenue growth. Support the CRO with pricing strategy and value proposition development. Team Leadership … for housing. Experience working with local authorities or housing associations. Experience in procurement, commissioning, or policy influencing within the care sector. Why Join Us? Competitive salary and package + performance incentives Opportunity to shape the future of a growing company and making lasting impact Collaborative, values-driven culture Hybrid working model Interested? Please follow the link below to apply More ❯
that align with business goals. Monitor progress, manage risks, and proactively address roadblocks to ensure smooth delivery. Work with the Product Analyst and customer success teams to analyse product performancemetrics and identify opportunities for improvement and drive optimisation initiatives. Monitor key product performancemetrics to evaluate success and identify improvement areas. Act as a key More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Randstad Technologies
Strong analytical and problem-solving abilities. Attention to detail and strong architectural/design thinking. Excellent communication and collaboration skills. Ability to justify technology choices and drive continuous improvement. PerformanceMetrics Infrastructure performance & uptime and developer satisfaction. Backup coverage and disaster-recovery test outcomes. Cost efficiency and timely project delivery. Why Join Us? Influence a cloud-first More ❯
london, south east england, united kingdom Hybrid / WFH Options
Eden Smith Group
the Power BI roadmap, delivering user-focused reporting solutions aligned with strategic goals. Ensure technical consistency, high-quality documentation, and effective stakeholder engagement. BI Tool Optimisation: Optimise Power BI performance through advanced data modelling, efficient queries, and continuous monitoring. Proactively identify and resolve performance issues in collaboration with IT. Data Maturity and Culture: Support organisational data maturity initiatives … strong stakeholder relationships. Innovation and Best Practice: Stay up to date with emerging BI technologies and methodologies, advocating for innovative approaches to improve access to and use of data. Performance Monitoring: Analyse and evaluate performancemetrics, reporting against objectives and KPIs, and ensuring timely corrective action when required. Requirements – Essential/Desirable Proven experience as a BI More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Eden Smith Group
the Power BI roadmap, delivering user-focused reporting solutions aligned with strategic goals. Ensure technical consistency, high-quality documentation, and effective stakeholder engagement. BI Tool Optimisation: Optimise Power BI performance through advanced data modelling, efficient queries, and continuous monitoring. Proactively identify and resolve performance issues in collaboration with IT. Data Maturity and Culture: Support organisational data maturity initiatives … strong stakeholder relationships. Innovation and Best Practice: Stay up to date with emerging BI technologies and methodologies, advocating for innovative approaches to improve access to and use of data. Performance Monitoring: Analyse and evaluate performancemetrics, reporting against objectives and KPIs, and ensuring timely corrective action when required. Requirements – Essential/Desirable Proven experience as a BI More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Eden Smith Group
the Power BI roadmap, delivering user-focused reporting solutions aligned with strategic goals. Ensure technical consistency, high-quality documentation, and effective stakeholder engagement. BI Tool Optimisation: Optimise Power BI performance through advanced data modelling, efficient queries, and continuous monitoring. Proactively identify and resolve performance issues in collaboration with IT. Data Maturity and Culture: Support organisational data maturity initiatives … strong stakeholder relationships. Innovation and Best Practice: Stay up to date with emerging BI technologies and methodologies, advocating for innovative approaches to improve access to and use of data. Performance Monitoring: Analyse and evaluate performancemetrics, reporting against objectives and KPIs, and ensuring timely corrective action when required. Requirements – Essential/Desirable Proven experience as a BI More ❯
of contact for stakeholders, including clients and internal teams. Gather and analyze feedback to inform product improvements and updates. Conduct regular presentations and updates on product status and performance. PerformanceMetrics: Define key performance indicators (KPIs) to measure product success. Analyze user data and feedback to iterate and enhance the product. What you'll need: Has had More ❯
Collect, clean, and analyse data from multiple sources to provide accurate, insightful reports. Develop and maintain dashboards, management reports, and ad hoc analyses to support business decisions. Monitor key performancemetrics, highlighting trends, risks, and opportunities. Collaborate with teams to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting … systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Experience in More ❯
Collect, clean, and analyse data from multiple sources to provide accurate, insightful reports. Develop and maintain dashboards, management reports, and ad hoc analyses to support business decisions. Monitor key performancemetrics, highlighting trends, risks, and opportunities. Collaborate with teams to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting … systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Onsite working More ❯
Employment Type: Permanent
Salary: £27000/annum excellent benefits & career development
St. Albans, Hertfordshire, South East, United Kingdom
HARTLINE LIMITED
through to proposal presentation, negotiation, and contract closure. Coordinate with internal departments to ensure client requirements are understood, projects are delivered effectively, and expectations are exceeded. Sales Strategy and Performance Management Develop sales forecasts, budgets, and revenue targets in collaboration with the management team. Monitor and report on business performancemetrics, providing detailed progress reports and recommendations … Job Title: Business Development Manager Job Type: Full-Time, Permanent Working Hours: 37.5 hours per week (Monday to Friday) Salary: Competitive and commensurate with experience Benefits: Company pension scheme Performance-based incentives and bonuses Continuous professional development opportunities Supportive and innovative work environment Why Join Hartline Limited At Hartline Limited, we foster a collaborative, forward-looking, and innovation-driven More ❯
teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performancemetrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯
Ashford, Kent, United Kingdom Hybrid / WFH Options
Sysco International
teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performancemetrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯
Design and implement standard operating procedures (SOPs) for the PMO. Develop training materials, onboarding plans, and playbooks to accelerate project manager ramp-up. Establish governance frameworks, reporting cadence, and performancemetrics to track PMO health and project outcomes. Continuously assess and improve PMO processes for scalability, efficiency, TTV (Time to Value), and customer satisfaction. Serve as a mentor More ❯
streamlined handover to the sales executives for further development Consistently meet and exceed weekly and monthly target quotas from an input and output perspective Track and report on key performancemetrics, including activity metrics, meetings booked, and pipeline development Skills and Qualifications 2+ years of experience preferably in software, licensing, publishing, consumer products, media, entertainment Sales experience More ❯
london (city of london), south east england, united kingdom
FADEL
streamlined handover to the sales executives for further development Consistently meet and exceed weekly and monthly target quotas from an input and output perspective Track and report on key performancemetrics, including activity metrics, meetings booked, and pipeline development Skills and Qualifications 2+ years of experience preferably in software, licensing, publishing, consumer products, media, entertainment Sales experience More ❯
streamlined handover to the sales executives for further development Consistently meet and exceed weekly and monthly target quotas from an input and output perspective Track and report on key performancemetrics, including activity metrics, meetings booked, and pipeline development Skills and Qualifications 2+ years of experience preferably in software, licensing, publishing, consumer products, media, entertainment Sales experience More ❯
new clients, ensuring a smooth transition and alignment with their expectations. Provide training and support to clients on our products/services, ensuring they maximise their usage and value. Performance Analysis and Reporting: Monitor key performancemetrics and KPIs to assess client satisfaction and identify areas for improvement. Prepare regular reports and presentations for clients, showcasing progress … year. Great working environment with a friendly team. Contributory pension scheme. Receive up to 10 days of relevant training per year. A tailored professional and personal development plan. High performance computers for all employees. Work in a modern environment. Our Recruitment Process: Stage 1: A chat over the phone with our recruitment team to learn more about you and More ❯
that dashboards are aligned with stakeholder goals and deliver accurate, impactful visualizations. You leverage Snowflake to extract, transform, and model relevant data, maintaining scalable structures that support KPIs and performancemetrics across departments. Your work enables data-driven decisions , process optimization, and operational visibility. Key Responsibilities Business & Data Alignment : Gather requirements, translate them into data logic, and ensure More ❯
that dashboards are aligned with stakeholder goals and deliver accurate, impactful visualizations. You leverage Snowflake to extract, transform, and model relevant data, maintaining scalable structures that support KPIs and performancemetrics across departments. Your work enables data-driven decisions , process optimization, and operational visibility. Key Responsibilities Business & Data Alignment : Gather requirements, translate them into data logic, and ensure More ❯
london (city of london), south east england, united kingdom
Asenium Consulting
that dashboards are aligned with stakeholder goals and deliver accurate, impactful visualizations. You leverage Snowflake to extract, transform, and model relevant data, maintaining scalable structures that support KPIs and performancemetrics across departments. Your work enables data-driven decisions , process optimization, and operational visibility. Key Responsibilities Business & Data Alignment : Gather requirements, translate them into data logic, and ensure More ❯
the business to understand existing processes, constraints and opportunities for improvement. Facilitate workshops, interviews, and meetings with stakeholders to collect data, define process, and capture user feedback. Analyse process performancemetrics and KPIs to evaluate the effectiveness of current processes. Create process flow diagrams (BPMN, flowcharts, or other relevant methods) to visually represent current processes. Develop detailed process More ❯