1 to 25 of 265 Performance Metrics Jobs in the UK

Performance Test Engineer - (100kph sprint tests, Vmax tests) Performance Test Engineer Accountabilities: We are looking for an engineer to add to our dynamic and growing team, with specific focus on on-track and on-road Performance Attribute and Features Testing . The successful candidate will work on xHEV and BEV vehicles, supporting the Lead Engineers in the … delivery of competitive performance. The successful Performance Test Engineer candidate should be someone that is keen to conduct track-based and road-based testing, able to troubleshoot vehicle and logging issues, with good data analysis and reporting skills, with the ability to learn and adapt fast, operating under fluid and tight deadlines, to support the timely delivery of Performance Metrics across our range of products. Performance Test Engineer Main Responsibilities The Performance Test Engineer delivers physical testing to support the Performance Attribute metrics, as per performance test plan. The responsibilities include: Setting up test vehicles, ensuring instrumentation works and signals are logged correctly. Executing physical tests to evaluate the Performance Attribute More ❯

Role: Performance Test Engineer Location : Warwickshire Rate : 30+ p/h (Outside IR35) Hours per week : 40 Duration : 6 Months (Rolling) Accountabilities: The Performance Test Engineer is responsible for conducting the performance attribute tests, troubleshooting vehicles, and analysing and reporting results, across various vehicle architectures and powertrains. A Performance Testing Engineer works alongside the Performance Attribute Engineers, other Test Engineers and the Performance Technical Specialist, in a collaborative and diverse environment. We are looking for an engineer to add to our dynamic and growing team, with specific focus on on-track and on-road Performance Attribute and Features Testing . The successful candidate will work on xHEV and BEV vehicles, supporting the … logging issues, with good data analysis and reporting skills, with the ability to learn and adapt fast, operating under fluid and tight deadlines, to support the timely delivery of Performance Metrics across our range of products. Main Responsibilities The Performance Test Engineer delivers physical testing to support the Performance Attribute metrics, as per performance More ❯

service desk integration. Customer Interface: Serve as the primary EUC contact for the customer's IT and business stakeholders, ensuring that user experience and satisfaction remain high. Governance & Service Performance: Monitor and report on service performance metrics, driving continuous improvement and alignment with customer expectations. Technology Roadmap: Develop and maintain the EUC technology roadmap, ensuring alignment with … in managing third-party relationships to drive accountability and continuous improvement. Service Management: Applies ITIL based disciplines to maintain operational excellence and service quality. Analytical Thinking: Uses data and performance metrics to identify issues and drive proactive improvements. Adaptability: Able to manage changing technologies, service models, and customer priorities in a dynamic environment. Innovation & Modernisation: Champions new technologies More ❯

guides, short screen recordings and checklists so colleagues can self serve for common tasks. Train and support content editors and run quick refresher sessions for new starters or releases. Performance & Optimisation Monitor and analyse site performance metrics including load speed, bounce rates, and user journeys. Use tools such as Google Analytics 4, Google Search Console, Hotjar, and … emerging platforms or digital tools Knowledge and Skills Excellent written English, with the ability to structure, edit and format web content clearly and consistently. Comfortable working with dashboards and performance metrics to guide decisions and prioritise changes. Ability to apply on-page SEO best practices and use insights from analytics to improve site visibility and user engagement. Up More ❯

or cross-selling Foster a collaborative environment that encourages team innovation and problem-solving Develop and implement strategies to enhance service delivery and operational efficiency Monitor project progress and performance metrics to ensure alignment with goals Engage with stakeholders to gather feedback and drive continuous improvement Lead training and development initiatives to enhance team capabilities Job Requirements: Expert … and ability to provide solutions to complex problems Excellent stakeholder engagement and communication skills Ability to develop and implement effective service delivery strategies Experience in monitoring project progress and performance metrics If you are a proficient Delivery Manager ready to lead and drive excellence in service delivery, we would love to hear from you. Apply now to join More ❯

and remote systems, empowering better decisions, improving efficiency, and enhancing patient safety. Role Overview Were seeking a Senior Quality Assurance Engineer to lead and support Quality Management System (QMS) performance across design, manufacturing, service, and compliance functions. This role is pivotal in ensuring our medical devices are safe, effective, and compliant with global standards. Responsibilities The Senior Quality Assurance … Engineer shall provide leadership and support for QMS performance in many facets of business operations: Design Control - To ensure the release of safe, effective and compliant medical devices, the Sr. Quality Assurance Engineer shall provide Quality System Design Control mentoring to ensure product design teams use of critical thinking. He or she shall be well versed in all aspects … material handling, inspection, and finished goods handling. Material Review Board - The Sr. Quality Assurance Engineer shall facilitate efficient and effective processing of Nonconforming Material Reports and Rework Orders. Process performance metrics shall be captured, monitored, and reported to ensure timely and effective MRB throughput and minimized quarantine back log. Installation and Service - The Sr. Quality Assurance Engineer shall More ❯

ll Do Develop, launch, and manage the Verbatik affiliate program across global markets Recruit, onboard, and nurture new affiliate partners Optimize campaigns to maximize ROI and conversion rates Monitor performance metrics, prepare reports, and identify growth opportunities Collaborate with the marketing team to align affiliate promotions with overall brand strategy Stay updated on affiliate marketing trends, tools, and … and managing affiliate programs Strong knowledge of affiliate networks, tracking platforms, and analytics Excellent communication and negotiation skills Data-driven mindset with the ability to analyze and act on performance metrics Self-motivated, organized, and able to work independently in a remote environment Benefits Why Join Verbatik? Be part of a fast-growing AI startup transforming the creative … industry Work 100% remotely, with flexible hours Competitive salary + performance-based bonuses Direct impact — your work will directly fuel user growth and revenue A collaborative, entrepreneurial culture where your ideas make a difference Join Verbatik — and help us take AI creativity to the world through powerful affiliate partnerships. More ❯

and issue lifecycle, including the intelligent automation of risk registers and supporting documentation. Working closely with business, technical, and legal stakeholders, the Governance Lead develops and executes governance frameworks, metrics, and escalation protocols that promote proactive risk awareness and cyber resilience. The role also includes conducting forensic audits, interpreting regulatory requirements, and mentoring team members to foster a culture … and automation solutions to streamline the risk and issue management lifecycle, including automated risk register updates, classification, and reporting. • Collaborate with business and technical leaders to define governance plans, performance metrics, and escalation protocols that embed cyber resiliency into operational and strategic decision-making. • Conduct ongoing and forensic audits of governance processes to assess compliance, identify gaps, and … Essential Skills: • Risk Oversight: 4+ years of experience in cybersecurity governance, risk management, or operational resilience. • 4+ years in developing and operationalizing cyber resiliency governance models, escalation protocols, and performance metrics aligned with enterprise risk appetite. • 1 year + of experience with AI-driven automation for risk registers, workflows, and documentation. Desirable Skills: • Experience leveraging Gen AI tools. More ❯

and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performance metrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performance metrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯

goals and thrive on collaboration. The Role Your daily to-dos might look like this: Own and manage end-to-end IT service delivery, ensuring high levels of availability, performance, and user satisfaction, leading our End User Analysts to deliver first and second-line support to head office, retail, and field users. Oversee incident, problem, and change management processes … ensuring timely resolution, root cause analysis, and continuous improvement. Maintain and communicate service performance metrics (SLAs, KPIs, and trends) to business and technology leadership. Manage major incidents and coordinate cross-team resolution (internal and offshore). Collate and manage a service risk log and work with development partners to implement solutions and mitigations. Act as the primary operational … contact for the offshore application management partner. Monitor and review partner performance against contractual SLAs and KPIs, driving accountability and service improvement. Participate in regular service review meetings and manage escalation paths. Work with procurement and the Head of Tech Enablement on renewal planning, performance reviews and commercial negotiations. Oversee endpoint management, device lifecycle, and user access processes. More ❯

and support risk assessment refreshes. Coordinate and prioritise risk treatment activities in line with updated procedures. Support the OT Security Programme Manager in delivering control uplifts, including documentation updates. Performance Indicators Increased alignment of OT security strategy with programme objectives. Adoption and integration of policies, standards, and procedures across sites. Reduction in identified OT security risks. Clear documentation of … new and existing projects to confirm compliance with reference architectures and security standards. Liaise with project teams and vendors to ensure risk considerations are embedded from design to deployment. Performance Indicators Percentage of projects evaluated and approved on time. Successful incorporation of Security by Design principles. Time to resolve deviations from standards. Volume of compliance assessments conducted annually. 3. … security awareness campaign. Prepare and deliver tailored training materials to stakeholders across the OT governance structure. Work with marketing/communications to coordinate the rollout of security awareness materials. Performance Indicators Effective design and delivery of the awareness programme. Number of training sessions delivered to OT security stakeholders. 4. Business Engagement & Communications Prepare and communicate assessment results, recommendations, guidance More ❯

manage scalable, secure, and cost-efficient cloud infrastructure. Implement Infrastructure as Code (IaC) to automate provisioning and management of resources while ensuring security best practices. Optimize cloud resources for performance, cost efficiency, and security compliance. Ensure compliance with security and governance standards, including encryption, access control, and vulnerability management. DevOps: Build and maintain automated workflows for secure application deployment … orchestration with secure configurations to protect workloads. Continuously improve build and deployment processes with a focus on minimizing security risks. Site Reliability Engineering (SRE): Ensure system reliability, scalability, and performance through proactive monitoring and secure incident response. Develop and implement observability tools to monitor system health, detect anomalies, and identify security threats. Perform root cause analysis and implement solutions … optimize relational and non-relational databases with a focus on data security and integrity. Perform database backups, recovery, and replication with secure configurations to support business continuity. Monitor database performance and implement tuning strategies while ensuring compliance with security standards. Ensure database access controls, encryption, and auditing are in place to protect sensitive data. Network & Systems Administration: Design, implement More ❯

leading EOs and AOs to ensure efficient service delivery. The role requires close collaboration with the BCP Operations Management team and key site stakeholders. Shift Managers will oversee staff performance, minimise driver dwell times, ensure performance targets are met, manage onsite relationships, and produce detailed shift reports to support continuous operational improvement. Main Responsibilities: Inspire and lead your … smooth operation. Oversee the contingency document checks process, look at ways to streamline the process. Monitor and report on case status to BCP Ops Team. Oversee and manage the performance of EOs and AOs during each shift and complete quarterly 1-2-1 performance reviews with the team. Ensure that caseloads are effectively handled, and dwell times for … drivers are minimised. Monitor and ensure that performance metrics are met or exceeded for each shift. Management of PINC, ensuring the team are constantly updating the status and comments accurately within the system. Be first point of escalation for CPT & front office. Key Skills Required: Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to More ❯

Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify areas for improvement and innovation. Develop and implement quality assurance protocols and performance metrics to assess the … Centre performance and identify areas for improvement. Conduct regular audits of Centre processes and customer interactions to identify gaps and develop strategies for enhancement. Handle escalated customer complaints and provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse … experience in a customer service, call centre, or helpdesk environment, with a focus on quality assurance and complaint handling. Strong understanding of centre operations, customer service best practices, and performance metrics. Excellent communication and interpersonal skills, with a focus on empathy, active listening, and conflict resolution. Proficiency in using CAFM software and tools to track and monitor customer interactions More ❯

to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction … and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service reports for customers, ensuring transparency and accountability Deliver proactive reporting on licensing, capacity, and availability planning to More ❯

Senior Software Engineer – C# London, UK £140,000 basic + bonus You’ll be the go-to engineer for C# performance, database optimisation, and high-throughput system tuning . This role is all about deep technical ownership: improving query performance, reducing GC pressure, tightening memory usage, and ensuring systems run fast, stable, and scalable under heavy load. If … with a focus on memory, CPU usage, and GC behaviour Rewriting and tuning SQL queries, indexing strategies, and schema design to improve speed and reduce load Designing and implementing performance enhancements across high-volume, low-latency production systems Building and maintaining automated performance, load, and stress-testing frameworks Working closely with Engineering and Product teams to diagnose issues … and meet strict performance targets Mentoring engineers on best practices for efficient C# coding, async programming patterns, and database performance Influencing architectural decisions with a strong bias toward speed, resilience, and scalability What we’re looking for Senior-level experience with C#/.NET in production, ideally on high-performance or distributed systems Strong experience optimising SQL More ❯

will either have experience leading a service desk team with strong technical depth or possess expert-level technical skills combined with a solid understanding of ITIL practices and service performance improvement. Key Responsibilities Provide advanced technical support across the Microsoft stack, including Active Directory, Exchange, and Microsoft 365. Support and manage Azure services including virtual machines, networking, and identity … control processes to ensure stability and compliance. Collaborate closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor and report on service desk performance metrics, identifying areas for improvement. Contribute to the development and maintenance of technical documentation and knowledge base articles. Mentor junior service desk staff and support their technical development. … working in a Managed Service Provider (MSP) or busy service desk environment within an ITIL-driven framework. Proven experience in either leading a service desk team or improving service performance through technical initiatives. Excellent communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. ITIL Foundation certification preferred. Team Collaboration Act as More ❯

will either have experience leading a service desk team with strong technical depth or possess expert-level technical skills combined with a solid understanding of ITIL practices and service performance improvement. Key Responsibilities Provide advanced technical support across the Microsoft stack, including Active Directory, Exchange, and Microsoft 365. Support and manage Azure services including virtual machines, networking, and identity … control processes to ensure stability and compliance. Collaborate closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor and report on service desk performance metrics, identifying areas for improvement. Contribute to the development and maintenance of technical documentation and knowledge base articles. Mentor junior service desk staff and support their technical development. … working in a Managed Service Provider (MSP) or busy service desk environment within an ITIL-driven framework. Proven experience in either leading a service desk team or improving service performance through technical initiatives. Excellent communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. ITIL Foundation certification preferred. Team Collaboration Act as More ❯

Data Analyst Location: Loughborough & Hybrid (2 days per week in office) Hours: Full-time, permanent. Monday - Friday. 35 hours per week Reporting to : Head of Data Insight and Business Performance Overview: Our client, a leading organisation in the sports sector, is seeking a skilled Commercial Data Analyst to drive business performance through data analysis and process improvement. This … role involves collecting, analysing, and visualising key business data to support strategic decisions and enhance operational efficiency. Role and Responsibilities: Data Analysis & Reporting: Analyse business performance data and create visualisations to identify trends, inform decisions, and drive performance improvements. Process Improvement: Work with teams to identify inefficiencies, implement solutions, and streamline operations for better productivity. Stakeholder Collaboration: Partner … Develop and maintain business intelligence dashboards, ensuring they deliver relevant, accurate data for decision-makers. Continuous Improvement: Promote a culture of ongoing improvement, using data to optimise processes and performance across the organisation. About You: Proficient in Power BI & MS Excel for data visualisation and analysis. Strong understanding of business performance metrics and commercial acumen. Experience with More ❯

and Cisco AnyConnect. organisational Skills: Ability to prioritise tasks effectively and manage multiple responsibilities simultaneously. Team Player: A collaborative spirit with the ability to build relationships across global teams. Performance-Driven: Demonstrated ability to meet or exceed performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre or customer service environment is … IT field. This position offers a hybrid working model, allowing the successful candidate to work onsite for four days and one day from home, provided individual service levels and performance metrics are met post-training. If you are ready to take on this challenge and grow your career in IT support, we encourage you to apply! Join our More ❯

embedding best-practice frameworks to ensure every project is delivered on time and to the highest standard. Collaborating with the Senior Leadership Team, you’ll influence business direction, optimise performance, and champion customer satisfaction. With a balance of strategic thinking and hands-on execution, you’ll use data-driven insights to enhance efficiency, manage resources effectively, and uphold compliance … Provide strong leadership and mentorship to the Delivery, Pre-Sales and Project Management teams, ensuring alignment with the company’s strategic goals. Develop and deliver operational strategies that drive performance, efficiency, and customer satisfaction across all delivery functions. Work closely with the Senior Leadership Team to shape business plans, identify opportunities for growth, and improve operational effectiveness. Service Delivery … models, supplier negotiations, and process optimisation. Operational Excellence & Process Improvement Review, optimise, and document operational processes to improve efficiency, quality, and scalability. Champion the use of data, KPIs, and performance metrics to monitor success and identify areas for improvement. Collaborate cross-functionally to enhance the customer journey and ensure seamless handover between departments. Manage capacity planning, resource allocation More ❯

team tasks. Manage relationships with third-party security vendors and service providers. Prepare and manage the IT security budget, ensuring optimal allocation of resources. Communicate security risks, incidents, and performance metrics to senior management and other stakeholders. Drive continuous improvement initiatives within the information security function. Skills and Experience Bachelor's degree in Computer Science, Information Security, or More ❯

business objectives. Provide expert guidance and oversight on bid and tender pricing initiatives by utilising advanced commercial modelling techniques to ensure competitive submissions. Leverage data analysis to deliver key performance indicators (KPIs) and actionable insights to senior management, aiding strategic planning decisions across the organisation. Monitor the effectiveness of pricing decisions by assessing performance metrics and highlighting More ❯

business objectives. Provide expert guidance and oversight on bid and tender pricing initiatives by utilising advanced commercial modelling techniques to ensure competitive submissions. Leverage data analysis to deliver key performance indicators (KPIs) and actionable insights to senior management, aiding strategic planning decisions across the organisation. Monitor the effectiveness of pricing decisions by assessing performance metrics and highlighting More ❯

issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports. Oversee the day-to-day management and performance of a team of up to 10 officers responsible for supporting the council’s wide range of IT applications Managing helpdesk operations, system upgrades, access management and incident resolution … Leading service improvement initiatives and ensuring excellent customer service delivery Liaising with internal and external stakeholders, including suppliers, to maintain system performance and compliance Analysing system data and performance metrics to identify improvements Supporting the development of team processes and ensuring adherence to data protection, GDPR, and council standards About you Must have extensive experience of using More ❯