26 to 34 of 34 Remedy Jobs in England

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

Role: BMC Remedy (Active SC Clearance) Type: Contracts (6 Months) Location: Ipswich, UK Working Model: Fully Onsite (5 Days in office per week) We are seeking an experienced BMC Remedy specialist to upskill our current ASG team in maintaining legacy software, drive the migration of ITIL teams onto … Remedy, and review solutions for successful BCDR tests. Key Responsibilities: Maintain the existing Remedy ITSM platform, including integrations like E-bonding and TSO. Manage server group structures, CMDB, and automated foundation data loads. Oversee Atrium integrator jobs and implement customisations using Developer Studio. Handle system administration, troubleshooting ...

Role: BMC Remedy (Active SC Clearance) Type: Contracts (6 Months) Location: Ipswich, UK Working Model: Fully Onsite (5 Days in office per week) Payrate: (Apply online only) GBP/day on Inside IR35 on Umbrella We are seeking an experienced BMC Remedy specialist to upskill our current … team in maintaining legacy software, drive the migration of ITIL teams onto Remedy, and review solutions for successful BCDR tests. Key Responsibilities: Maintain the existing Remedy ITSM platform, including integrations like E-bonding and TSO. Manage server group structures, CMDB, and automated foundation data loads. Oversee Atrium integrator ...

seeking a skilled Software Engineer to join their team for a six-month contract. This is an excellent opportunity to support and enhance legacy Remedy ITSM platforms, ensuring smooth operations and successful migrations. What you'll be doing: Maintain and support the existing Remedy ITSM platform, including … integrations such as E-bonding and TSO. Assist in migrating ITIL teams onto Remedy, reviewing current solutions to ensure BCDR tests are successful. Manage server group structures and CMDB data loads, including automated foundation data loads. Develop and troubleshoot Atrium integrator jobs and perform general system administration. Use Developer ...

overnight migration activities across multiple locations Raise, monitor, and manage CRQs (Change Requests) within the change management process Raise and track changes within Remedy/Ace to ensure all activities are logged and compliant Manage hardware stock levels and support logistics planning for engineering activities Maintain and update Excel … telecoms environment Essential experience raising and managing CRQs within a live operational environment Strong understanding of change management and governance processes Experience using Remedy/Ace or similar ticketing and change management systems SC Clearance is essential, or candidates must be eligible and willing to undergo SC Clearance immediately ...

overnight migration activities across multiple locations Raise, monitor, and manage CRQs (Change Requests) within the change management process Raise and track changes within Remedy/Ace to ensure all activities are logged and compliant Manage hardware stock levels and support logistics planning for engineering activities Maintain and update Excel … telecoms environment Essential experience raising and managing CRQs within a live operational environment Strong understanding of change management and governance processes Experience using Remedy/Ace or similar ticketing and change management systems SC Clearance is essential, or candidates must be eligible and willing to undergo SC Clearance immediately ...

overnight migration activities across multiple locations Raise, monitor, and manage CRQs (Change Requests) within the change management process Raise and track changes within Remedy/Ace to ensure all activities are logged and compliant Manage hardware stock levels and support logistics planning for engineering activities Maintain and update Excel … telecoms environment Essential experience raising and managing CRQs within a live operational environment Strong understanding of change management and governance processes Experience using Remedy/Ace or similar ticketing and change management systems SC Clearance is essential, or candidates must be eligible and willing to undergo SC Clearance immediately ...

years Role Overview The Data Warehouse/Database Engineer will design, build, and support the data layer required to transition reporting from Remedy to ServiceNow , enabling Business Objects to consume clean, performant, and reconciled datasets. The role focuses on bulk data ingestion, SQL development, schema design, and data validation … supporting a temporary dual dataset architecture across Remedy and ServiceNow. Key Responsibilities Design and implement data warehouse schema changes to support ServiceNow data Develop bulk load SQL scripts to ingest ServiceNow data via the SNOW Mid Server Support and validate mapped ServiceNow data files provided by CSMO teams Optimise ...

contact, engineer scheduling, and the use of a ticketing system to manage appointments and ensure a seamless router replacement experience. Key Responsibilities: • Use the Remedy ticketing system to manage and update customer cases. • Schedule engineers to visit customer properties to replace routers. • Make outbound calls to customers to confirm … . • Confident telephone manner and strong interpersonal skills. • Ability to work in a fast-paced, high-volume environment. • Experience using ticketing or scheduling tools – Remedy experience preferred. • Strong organisational and time-management skills. Additional Information: • Majority of the work involves outbound calling to customers. • Full training will be provided ...