101 to 125 of 1,750 Root Cause Analysis Jobs in the UK

across the Card Factory Group, ensuring incidents, service requests and problems are resolved within agreed service levels. You'll investigate complex application issues, perform root cause analysis and implement long-term solutions that improve service stability and minimise disruption to the business. You'll maintain the availability … systems such as SAP S/4HANA, Microsoft Dynamics AX and other integrated business applications. Strong troubleshooting and problem-solving skills, with experience performing root cause analysis and managing complex application incidents. Familiarity with integration technologies and platforms including Boomi, SSIS, EDI, APIs and Microsoft Azure services. ...

senior technical escalation point for complex and critical on-site IT incidents. Taking ownership of high-impact issues from diagnosis through to root-cause analysis and permanent corrective action. Supporting on-site infrastructure, end-user computing and manufacturing-adjacent systems. Working across Windows environments, endpoint management, Active … Microsoft Office Active Directory, Exchange and identity management Endpoint configuration and patching System hardening and security controls ITSM platforms Incident, problem and change management Root-cause analysis and technical problem-solving Supporting on-site infrastructure and end-user technology A full driving licence and car is required ...

senior technical escalation point for complex and critical on-site IT incidents. Taking ownership of high-impact issues from diagnosis through to root-cause analysis and permanent corrective action. Supporting on-site infrastructure, end-user computing and manufacturing-adjacent systems. Working across Windows environments, endpoint management, Active … Microsoft Office Active Directory, Exchange and identity management Endpoint configuration and patching System hardening and security controls ITSM platforms Incident, problem and change management Root-cause analysis and technical problem-solving Supporting on-site infrastructure and end-user technology Experience mentoring other IT professionals would also ...

appropriate handling of sensitive data. Establishes governance standards for AI‐assisted workflows used in incident/problem/change processes (including documentation and trend analysis), ensuring traceability/auditability and alignment to resiliency and security expectations. Advises on complex, cross-domain incident, problem and change management challenges, identifying process … opportunities to improve operational resilience across Infrastructure Platforms. Uses observability, monitoring and diagnostic information to analyse significant, recurring or cross‐domain issues, test root‐cause hypotheses and help accountable teams define sustainable remediation. Leads focused technical investigations into significant, recurring or cross‐domain issues, using support engineering expertise ...

escalation point for complex operational issues. Deliver against operational KPIs, SLAs, OLAs, and customer service targets. Drive continuous improvement through root cause analysis, problem management, automation, and defect reduction. Work closely with Engineering and Product teams to improve platform reliability, resilience, and operational readiness. Build and maintain … tools such as Dynatrace, Splunk, Grafana, ELK, Prometheus, or similar platforms. Strong working knowledge of Incident, Problem, Change, and Major Incident Management practices, including Root Cause Analysis (RCA). Excellent analytical and problem-solving skills, with the ability to make decisions under pressure. Strong communication and stakeholder ...

/CD pipelines across multi-cloud environments Drive engineering excellence across code quality, testing strategy, performance, reliability, and operational rigor, including leading root-cause analysis for complex production issues Mentor engineers, provide technical guidance, and establish standards for delivery and engineering practices across the team Drives team … work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promote reuse of effective patterns across the team ...

develop team leads and front‐line staff, including performance management, workforce planning, and succession readiness Drive continuous improvement initiatives using structured methods such as root‐cause analysis, translating findings into sustained process controls and measurable benefits Establish and maintain operational controls, including documented procedures, control testing … experience managing operational risk, controls, incident response, and business continuity in a regulated environment Demonstrated experience driving continuous improvement using structured methodologies such as root‐cause analysis with measurable outcomes Experience performing product ownership activities, including managing backlogs, defining user stories and acceptance criteria, and partnering with ...

develop team leads and front-line staff, including performance management, workforce planning, and succession readiness Drive continuous improvement initiatives using structured methods such as root-cause analysis, translating findings into sustained process controls and measurable benefits Establish and maintain operational controls, including documented procedures, control testing … experience managing operational risk, controls, incident response, and business continuity in a regulated environment Demonstrated experience driving continuous improvement using structured methodologies such as root-cause analysis with measurable outcomes Experience performing product ownership activities, including managing backlogs, defining user stories and acceptance criteria, and partnering with ...

develop team leads and front-line staff, including performance management, workforce planning, and succession readiness Drive continuous improvement initiatives using structured methods such as root-cause analysis, translating findings into sustained process controls and measurable benefits Establish and maintain operational controls, including documented procedures, control testing … experience managing operational risk, controls, incident response, and business continuity in a regulated environment Demonstrated experience driving continuous improvement using structured methodologies such as root-cause analysis with measurable outcomes Experience performing product ownership activities, including managing backlogs, defining user stories and acceptance criteria, and partnering with ...

maintenance activities: backups, patch management, license audits, and monitoring Create and improve IT documentation and internal knowledge bases Respond to critical incidents and drive root cause analysis and permanent resolution Security & Networking Manage firewall policies and office infrastructure Participate in security improvement initiatives including vulnerability management, access … compliance evidence is clean, complete, and audit-ready. Incidents are handled with maturity. Critical issues get a fast, calm response, real root-cause analysis rather than band‐aids so the same problem doesn't resurface. The roadmap is proactive, not reactive. You anticipate where the infrastructure ...

technical leadership across production support, incidents, defects, changes and enhancements Acting as the senior escalation point for complex technical issues and major incidents Leading root cause analysis and driving permanent, high-quality fixes Reviewing architecture, technical approaches, code and pull requests Investigating complex production issues across applications … experience across: CI/CD and deployment automation Infrastructure and configuration as code Automated unit, integration and regression testing Monitoring, logging, tracing and observability Root cause analysis and problem management Resilience and platform hardening Technical debt management Production debugging Release and rollback strategies Automated operational runbooks Vulnerability ...

within SLAs. Provide first-, second-, and advanced-level support for hardware, software, network, cloud, and business application issues. Escalate and resolve complex issues, completing root cause analysis and applying lasting fixes where possible. Prioritise, manage, and resolve incidents, requests, and problems through the ITSM platform. Monitor support … with ERP systems, preferably Epicor. Experience with VoIP and unified communications platforms. Experience using ITSM/ticketing platforms such as Freshdesk. Strong troubleshooting and root cause analysis skills. Preferred Certifications CompTIA A+, Network+, or Security+ Microsoft Endpoint Administrator or Modern Desktop Administrator Associate Microsoft Azure Fundamentals ...

automation or technology-led process change Added bonus: experience redesigning an operating model for greater productivity and capability Added bonus: track record of building root-cause analysis partnerships with Product or Customer Experience teams Right to work in the country of choice for working abroad Core Competencies … change, build high-performing teams, and leverage data for operational improvements. Highest-signal resume keywords Complaints-Function Leadership Experience FCA DISP Compliance Operational Data Analysis Stakeholder Influence AI-Enabled Transformation Hard Skills Regulatory Reporting Quality Frameworks Root-Cause Analysis Capacity Planning Change Management Soft Skills Clear ...

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide … Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs ...

Operations: Accurate and timely delivery of workflows across multiple business units. Incident Management: Identifying and resolving production issues, coordinating with stakeholders, and contributing to root cause analysis and permanent remediation. Client Case Handling: Managing production-related queries and tickets, ensuring prompt resolution in partnership with global teams. … index production processes, ensuring delivery within strict deadlines and SLA compliance across global markets Monitor real-time production systems, investigate alerts, and perform root cause analysis - driving resolution independently rather than waiting for direction Lead quality assurance efforts across production workflows - designing and executing test plans, validating ...

diligence, working with InfoSec, Legal, and Procurement to assess vendor posture and manage subprocessor obligations. Lead on data privacy incident response, including logging, investigation, root cause analysis, remediation, and regulatory and client reporting. Develop and deliver training and knowledge content on global data protection. Create and maintain … privacy mailbox, including handling rights requests. What you’ll bring to the party Proven experience in the following: Core requirement Data incident management, incl. root cause analysis, remediation, logging and reporting. Significant operational experience in DPIAs/PIAs, third party vendor management, and risk management. Creating ...

Drive performance and operational excellence across Shared Service’s Cyber Services function Act as a technical escalation point and line manager Support threat analysis, incident response, and security assurance activities Foster a proactive culture of cyber hygiene and continuous improvement Collaborate across departments to strengthen Shared Service's security … development plans Share threat intelligence and cyber knowledge with junior colleagues Provide training and coaching on cyber operations tooling and security practices Contribute to root cause analysis and threat hunting strategies Ensure cyber processes are documented, reviewed, and updated Support reporting on security metrics, incident trends ...

criteria, and prioritized backlog items across the AIOps product lifecycle. Ownership of high-impact AIOps capabilities, including noise reduction, event management, correlation, anomaly detection, root cause analysis, predictive alerting, and self-healing remediation. Partner across Operations, infrastructure, SRE, platform engineering, service management, application teams, security, and vendors … product management, IT operations, SRE, observability, platform engineering, or related enterprise technology roles. Strong understanding of AIOps concepts, including event correlation, anomaly detection, root cause analysis, noise reduction, predictive analytics, and automated remediation. Experience defining product roadmaps, managing requirements and backlog priorities, and delivering technical platform capabilities ...

application and cloud teams Lead technical investigations - resolve platform incidents, event processing failures and integration problems, providing SME support during major incidents and driving root cause analysis Build integrations and automation - connect monitoring with ServiceNow, ITSM, reporting and automation tooling via gateways, APIs and event forwarding … administration skills and deep understanding of event processing, correlation and alert lifecycle management Experience integrating monitoring with ServiceNow and automation platforms Excellent troubleshooting and root cause analysis skills, within an ITIL-aligned Incident, Problem and Change environment Confident communication and stakeholder management with both technical ...

application and cloud teams Lead technical investigations - resolve platform incidents, event processing failures and integration problems, providing SME support during major incidents and driving root cause analysis Build integrations and automation - connect monitoring with ServiceNow, ITSM, reporting and automation tooling via gateways, APIs and event forwarding … administration skills and deep understanding of event processing, correlation and alert lifecycle management Experience integrating monitoring with ServiceNow and automation platforms Excellent troubleshooting and root cause analysis skills, within an ITIL-aligned Incident, Problem and Change environment Confident communication and stakeholder management with both technical ...

criteria into detailed test plans, test cases, quality criteria, and deliverables Ensure full traceability between requirements, test cases, and test execution results Conduct thorough root cause analysis to identify, track, report, and resolve issues efficiently Support the investigation and resolution of incidents, helping to maintain service reliability … environment Experience identifying risks, implementing mitigation plans, and ensuring successful delivery outcomes Strong analytical and problem-solving skills with the ability to perform detailed root cause analysis Excellent stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams A proactive, inclusive ...

stable and compliant with regulatory requirements. Support operational readiness and ongoing service resilience. Incident, Problem & Change Management Manage incidents through to successful resolution. Conduct root cause analysis and implement preventative measures. Support major incident investigations and service recovery activities. Participate in change, release and deployment processes. Ensure … engineering experience within Financial Services or another complex, highly regulated environment. Experience supporting business‐critical applications in production environments. Excellent troubleshooting, diagnostic and root cause analysis skills. Strong understanding of Incident, Problem, Change and Release Management processes. Experience working with application integrations and interfaces. Strong SQL skills ...

stable and compliant with regulatory requirements. Support operational readiness and ongoing service resilience. Incident, Problem & Change Management Manage incidents through to successful resolution. Conduct root cause analysis and implement preventative measures. Support major incident investigations and service recovery activities. Participate in change, release and deployment processes. Ensure … engineering experience within Financial Services or another complex, highly regulated environment. Experience supporting business-critical applications in production environments. Excellent troubleshooting, diagnostic and root cause analysis skills. Strong understanding of Incident, Problem, Change and Release Management processes. Experience working with application integrations and interfaces. Strong SQL skills ...

teams, and governance forums Govern testing practices across functional, integration, end-to-end, data, AI, and non-functional testing disciplines Ensure consistent defect management, root cause analysis, quality controls, and governance compliance Maintain alignment across Agile, Product-led, Hybrid, and traditional delivery models Own Quality Engineering strategy … Risk-Based Testing Automation-First Practices Executive Stakeholder Management Technical Awareness of TypeScript Hard Skills Quality Engineering Automation Testing Risk-Based Testing Defect Management Root Cause Analysis CI/CD API Testing Python SQL Playwright Soft Skills Excellent Communication Leadership Capabilities Influencing Skills Industry Keywords Governance Frameworks ...

deployed and operated effectively in AWS and EKS, with strong observability, logging, alerting, and operational controls. · Lead production readiness, resilience planning, performance tuning, and root‐cause analysis for customer and revenue‐impacting incidents. · Improve CI/CD pipelines, deployment automation, and engineering practices to accelerate safe … associated billing platform integrations. Event‐Driven Architecture & Domain‐Driven Design (DDD) experience. CI/CD Automation & DevOps tooling expertise. Production Support & Incident Management including root cause analysis and resilience planning. Cross‐Functional Stakeholder Management across Product, Architecture, Security, QA, and Operations teams. AI technologies within Software Engineering ...