Service Level Agreement (SLA) Jobs

A talented Technical Lead is required to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day IT Support and projects for their wide client base. They offer strong progression opportunities for the candidate willing to go the extra mile. Joining as the Technical Lead... more ▸

I have a new IT service Lead vacancy in Norwich with a business who have continued to invest in people despite the current climate. This is a varied position that will see you triaging inbound support calls, managing 3rd party support partners and working with internal stakeholders to define a service model and implement ITIL best practice. You will also help to manage... more ▸

This employer are looking for a talented IT Support consultant to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day IT Support and projects for their wide client base. They offer strong progression opportunities for the candidate willing to go the extra mile... more ▸

Application Packager - SCCM / EUC / O365, 3yr FTC, London/Home based. SCCM / EUC / O365 / Microsoft EndPoint Manager. Due to continued growth this fantastic organisation is looking to the market for a highly motivated EUC / SCCM enthusiast. On this occasion they are actively seeking an APPLICATIONS PACKAGER to j oin a fantastic team which manages, supports and enhances their Microsoft SCCM Technology landscape... more ▸

Are you looking to kick start your career in IT? Are you looking to gain a qualification, whilst you earn? Our employer is now looking to expand their IT team. They are looking for a passionate individual who is eager to start their career in IT. Vacancy description. Answer inbound support telephone calls and offer support to customers. Update the Helpdesk Ticket system. Be responsible for... more ▸

Infrastructure Engineer | Bridgewater |£300-£450 Per day. I am currently working with a company based in Bridgewater, searching for an Infrastructure Administrator to help with maintenance of the companies hardware and software. Your daily responsibilities as an Infrastructure Administrator: Managing internal Infrastructure. Act on first line escalations for internal and external clients. Release Software and configuration changes. Respond to issues in line with appropriate... more ▸

If you have experience working within a busy IT function, you are passionate about delivering new and changed IT services and providing excellent customer service, you belong at Bromford. As Applications Support Lead, you’ll lead the day to day activities of our applications support team ensuring the service is customer focussed and that applications continue to meet business needs. You will... more ▸

I am currently recruiting for a Helpdesk Manager to start in Bridgend, S.Wales. This is a permanent position with a National Facilities service provider working with a prestigious client with multiple sites located in Wales. With a competitive salary and company benefits on offer this is a great opportunity with a industry leading organisation who promote development and progression. The Package. £25,000. 26 days holiday plus bank... more ▸

My client is urgently looking for an Application System Analyst to support a portfolio of ERP applications within procurement, finance and plant hire, ideally COINS. Experience/Skills Required. Good understanding of ERP applications within procurement finance and plant hire - ideally COINS. Experience of supporting ERP applications on a 3rd line basis to end users. Experience of meeting SLA targets, providing a timely response to incidents through... more ▸

Salesforce | Troubleshooting | Customer Support | SaaS | Software as a Solution. Our client, global SaaS provider, are currently looking for a Customer Support Specialist to join their team on a permanent basis... An interest in SaaS products, technology and/or telephony will be essential for this role... Manage day to day general... more ▸

We provide a range of IT support and Microsoft-centric, business software and cloud solutions to help mid-market organisation modernise their IT so they can compete and win in the digital economy... Experience of working to SLA's and KPI measures... Understanding of ITIL is beneficial... Acora is fully... more ▸

Service Desk Analyst - 6 Month Contract (Rolling) I have an exciting opportunity for an aspiring Service Desk Analyst to work for a large banking organisation on a 6 month contract based in Kegworth. This is a great opportunity for someone looking to get into the IT industry as well or a 1st jobber looking to excel their career. The ideal candidate will be working closely with the Workplace Services and... more ▸

Service Desk Analyst - £88.20 - £95 per day - 6 Month Contract (Rolling) Please note that the successful applicant will have to operate via an Umbrella Company. We are currently looking for a Service Desk Analyst to work for a large banking organisation on a 6-month rolling contract based in Kegworth. (Remote Working) The primary purpose of the Service Desk Analyst will be to provide technology / property related... more ▸

2nd Line Support | Desktop Support | 1st/2nd Line Your new company My client are looking to recruit x2 2nd Line Support Engineers, this role is based in Coventry and will be a 2 month contract initially. Your new role The role is to provide effective, high quality, efficient 2nd line technical and desktop support by remotely resolving incidents, service requests and identifying problems... more ▸

We are currently seeking an experienced ATM Field Engineer to join Cennox UK to be based within Stratford and the local surrounding areas. We are looking to recruit an experienced Field Engineer to provided support to our customers by completing installation and maintenance of ATM Machines across the area assigned to them. You will have 'can do’ attitude and be able to work within the timescales set through... more ▸