Service Level Agreement (SLA) Jobs

Global Support Manager, global client, great opportunity! As the Global Support Manager you will be working with a global client who are market leaders in the broadcasting sector. They work with a multitude of sectors providing graphic production, branding and playout. As the Global Support Manager you will be responsible for the team that provide the first point of contact... more ▸

I hope you are well, a new opportunity has come available with our respected client based in Chester Role: Service Desk Analyst Duration: 12 Months initially Daily Rate: Around £175/ 225pd - Umbrella Location: Chester You will be responsible and accountable for carrying out day to day tasks of the IT Service Desk function- taking calls, working with internal bank... more ▸

I hope you are well, a new opportunity has come available with our respected client based in Chester. Role: Service Desk Analyst. Duration: 12 Months initially. Daily Rate: Around £175/225pd - Umbrella. Location: Chester. You will be responsible and accountable for carrying out day to day tasks of the IT Service Desk function- taking calls, working with internal bank employees,... more ▸

Chapman Tate Associates are working with a market leading organisation based in Didcot, to recruit an Infrastructure Engineer on a permanent basis offering a package between £35,000 - £45,000. What we are looking for. This is an opportunity for someone ideally with experience of working within an enterprise support team, possessing the ability to build trust and strong working relationships across a diverse set of colleagues, teams... more ▸

Support Engineer - Ipswich - Permanent - Up to £30,000 Your new company I am currently working with an established organisation in Ipswich looking to on board an experienced Support Engineer into their bust IT team responsible for handling support cases in a professional, timely manner. Your new role In your new role you will see yourself supporting with the cases from both internal and external clients... more ▸

Service Desk Analyst Gloucester Up to £21,000 DOE We are delighted to be partnering exclusively with a market-leading client based in Gloucester in their search for a Service Desk Analyst. In return my client is offering fantastic prospects, development and progression within a forward thinking and market-leading organisation! Service Desk Analyst - The Role. Providing telephone and ticketing-based customer support. Assess the impact and urgency... more ▸

I hope you are well, a new opportunity has come available with our respected client based in Chester Role: Service Desk Analyst Duration: 12 Months initially Daily Rate: Around £175/ 225pd - Umbrella Location: Chester You will be responsible and accountable for carrying out day to day tasks of the IT Service Desk function- taking calls, working with internal bank... more ▸

Harvey Nash have partnered with a great organisation based in North Yorkshire looking to secure a Maximo Specialist/Maximo Technical Analyst on a permanent basis. We are looking for an experienced individual that has had exposure to a number of applications specifically Maximo. As the Maximo Specialist you will be... more ▸

The Role. We are looking for a customer service-oriented help desk coordinator to provide support to users in an efficient and accurate manner. The goal is to make sure that customers value is maintained to the standards set forth by the company. Main Job Tasks & Responsibilities. -T aking calls and handling incidents/service requests - Provide customer with regular updates on the progress of the Service requests... more ▸

IT Helpdesk. My client based just outside Swindon - Wiltshire , are looking for an IT Helpdesk / 1 st Line IT Support person with tech skills in Active Directory, building/imaging laptops/desktops and MS Windows. You will be required to apply for Security Clearance to SC level after joining, if you do not already have such clearance. This is a fantastic opportunity for a talented 1. st. line professional with an aptitude for problem solving... more ▸

1 st / 2 nd Line Support Engineer Job title: 1 st / 2 nd Line support Engineer Job Type: Permanent. Location: Birmingham. Salary £20,000 - £25,000 per annum. My Client seeks a 1 st / 2 nd Line Support Engineer to join their service desk team. The ideal candidate will be looking to develop their IT support career with opportunities to become a 3 rd Line support engineer. 1 st / 2 nd Line Support Engineer Responsibilities: - Assisting on the service desk... more ▸

Experienced Service Desk job in Nottingham, £9 /hr, for an industry leading IT service provider Your new company You will be joining a company at the forefront of the IT industry with their Service Desk based in Phoenix House in Nottingham. As an Experienced First Line Analyst you will receive excellent perks such as free parking and a subsidised canteen. As a global company with local expertise, you will... more ▸

Engage with stakeholders to resolve problems and ensure delivery of the security obligations are met in accordance with contractual obligations and SLA's; Respond to needs of individual clients and providing an advice and solutions service; Prepare monthly reports, dashboards (using Excel) for presentation to senior management; Provide effective IT security services, which is proactive and minimises risks and issues to the... more ▸

Job Title: Help Desk Coordinator. Salary / Package: £22k - £24k + benefits. Location: Crawley, West Sussex. Job Type: Permanent, full-time. The Role. We are looking for a customer service-oriented help desk coordinator to provide support to users in an efficient and accurate manner. The goal is to make sure that customers value is maintained to the standards set forth by the company. Main Job... more ▸

Software Support Engineer- £30K Manchester. Are you a talented and dedicated Software Support Engineer? Adria Solutions are looking for an Software Support Engineer to join one of our clients based in Manchester. You will have r elevant experience in 2 nd line support & Software support - ideally with web-based and mobile applications. Responsibilities: Technical support of Web, App, Mobile and Social platforms... more ▸