Service Level Agreement (SLA) Jobs

Career Growth - new role, create a team. Work from Home. Scale-up business... Your Future. : The Porting Manager is a new position due to the expansion and increase in demand for this scale-up remote conferencing business. This role will offer career progression - as the function grows, you will and... more ▸

A talented Technical Lead is required to join the technical support department of an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day IT Support and projects for our wide client base. We offer strong progression opportunities for the candidate willing to go the extra mile. Joining as the Technical Lead you... more ▸

We are looking for an IT Helpdesk person for an IT services support office in Cirencester. The role is to log the calls, update the administration system, deal with customer enquiries and provide 1st line support. Service Desk Functions. Issue tickets and manage all calls providing regular updates through to ticket closure. Despatch engineers and parts as required. Monitor all tickets... more ▸

IT Support IT Build Engineer Wakefield £10.00 per hour LTD/Umbrella 6 month + A leading provider of IT communication services, our client is currently looking for a IT Build Engineer to join their busy and expanding team at their prestigious offices in Wakefield The role will consist of working in a small team imaging desktops & laptops with either XP or Windows 7. Installing client's applications and updating required database. The role... more ▸

1st Line Support Administrator - Excellent Progression. Salary: £18,000 - £20,000. We're working with a market-leading software company to find an 1st Line Support Administrator to join their growing and talented Support function. This position is an excellent opportunity to work for a renowned organisation that prides itself in creating cutting-edge solutions for the healthcare industry to provide unrivalled efficiency and help save lives... more ▸

Laptop Build Engineer. Lyneham - Nr Swindon up to £25,000 + Full Benefits This is a fantastic opportunity for you, an experienced Laptop Build Engineer, to join a leading IT Support company, based on site at a very large and prestigious site in Lyneham near to Swindon and Chippenham. Joining a team of Laptop Build Engineers, you will be responsible for the provision of IT support in line with the clients SLA.It will... more ▸

Internal IT Supervisor - Whiteley - Competitive Salary & Benefits. Introduction. Taylor Made Computer Solutions is looking for an Internal IT Supervisor to join a talented team currently working with a wide range of customers across a number of mixed environments. Why Join Us? Taylor Made is a fast growing tech company where we empower each other to provide our customers with the best possible services and solutions. You... more ▸

As a First Line Analyst you will operate the ITSS Incident Management process to respond to incidents and requests for service, reported by customers, managing requests for help to appropriate functions for resolution, monitoring progress, and keeping users informed of progress. Working to SLA's, you will thrive on resolving... more ▸

Are you a driven Biomedical Scientist with Haemostasis experience? Are you capable of reading and understanding scientific and technical documentation? Do you have excellent communication skills and demonstrable customer service experience? If so, we have an exciting opportunity to join a market leading healthcare and diagnostics supplier as a Haemostasis Application Specialist. This scientific position is responsible for assisting new and existing customers... more ▸

Configuration Management Analyst. Salford Quays Manchester. Permanent. £35,000 to 37,000. Full time. We're a leading health insurer and healthcare provider, with care homes, health centres, dental practices and a hospital. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. We believe in quality, affordable... more ▸

Service Level Manager Leeds to £55k Service Level Manager (ITSM ITIL Zendesk) *Remote Interview WFH*. FinTech solutions provider that are enabling traditional high street banks to compete with the challenge from tech driven rivals is seeking a tech savvy Service Level Manager. As a Service Level Manager you will join a small team responsible for driving the speedy... more ▸

2nd Line Support - Redditch - Up to £24,000 I am working with a client who is looking for a skilled 2nd Line Engineer to join their expanding business. The successful candidate will be willing to learn new technology and have a great worth ethic. They will also have a good knowledge of 2nd Line duties including, O365 Administration and set up as well as networking knowledge. Key skills:... more ▸

2nd Line Support - Birmingham - Up to £24,000 I am working with a client who are looking for a skilled 2nd Line Engineer to join their expanding business. The successful candidate will be willing to learn new technology and have a great worth ethic. They will also have a good knowledge of 2nd Line duties including, O365 Administration and set up as well as networking knowledge. Key... more ▸

1st Line Service Desk Analyst - Leeds - £24,000 per annum - Leeds. The Bridge IT are recruiting for a Service Desk Analyst to join a busy First Line Team on behalf of a client based in Leeds City Centre. As a First Line Analyst you will be the second point of contact for all end users and will provide excellent customer service to end users who... more ▸

Are you looking for a new exciting opportunity working as a Service Desk Analyst to be based in Eynsham near Witney? Main Duties of the Role - To provide call logging and management services to the company’s customers. - To ensure that all reported issues are dealt with professionally and competently and that they are recorded on the Service Management System and are resolved... more ▸