26 to 50 of 98 Service Analyst Jobs in the UK

Service Desk Analyst Location: Milton Keynes Salary: Up to £34,000 per annum We are recruiting for a Service Desk Analyst to join the internal IT team of a well-established UK engineering and technology business , based in Milton Keynes click apply for full job details ...

Service Desk Analyst (Tier 1/Tier 2) - York Contract – Inside IR35 (Paying up to £200 per day depending on experience - chance to go perm if wanted) We’re currently recruiting for IT Service Desk Analysts (Tier 1 & Tier 2) to join a busy, fast-paced support … multi-site environment and acting as a key part of the IT support team. The Role: You’ll be part of a central Service Desk, acting as the first point of contact for IT incidents and requests , ensuring users receive a high level of support and communication ...

Your new company You will be joining a large, well-established organisation with a strong UK presence. The company places a high value on service quality, collaboration, and continuous improvement, offering a structured IT environment that supports a wide range of end users across multiple locations. Your new role … Service Analyst, you will be part of a dedicated Service Desk team providing 1st and 2nd line technical support to employees across the organisation. You will act as a key point of contact for IT incidents and service requests, logging and resolving issues via phone, email ...

Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a member of the Group Digital Service, within the Information Technology (IT) function. Working as one service, to minimise the impact of IT services affecting service users and on patient … care, support services and management by: Providing first-line single point of contact for IT service users, dealing with technical issues and requests as required through to resolution. Resolving maximum number of incidents, at first contact, within agreed timescales in line with service agreements. Where relevant, escalation calls ...

summary The Digital Services department has a culture of service improvement where an agile and responsive Digital Service function holds a mature dialogue as a partner with internal and external stakeholders. The department enables an organisation where staff have the right information tools to do their roles … information citizens in a connected community.The Digital Services function supports all internal, clinical and corporate needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change). ...

Service Desk Analyst plays a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role will be fully on-site ...

Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team. This is an excellent opportunity for someone looking to develop their career within software and technology support, joining a collaborative environment where customer service … cutting-edge technologies and projects The Day to Day Providing first-line remote support to software users and clients. Logging and managing incidents and service requests via the ticketing system. Investigating and troubleshooting technical issues using internal and external resources. Prioritising support tickets based on urgency and impact. Escalating ...

Service Desk Analyst (1st/2nd Line) Central Birmingham (2-3 days onsite) 6 Month Contract (strong chance of extension) £325 per day (Outside IR35) We're partnered with a well-established business looking for a reliable IT Service Desk Analyst to support their internal users ...

Service Desk Analyst (1st/2nd Line) Central Birmingham (2-3 days onsite) 6 Month Contract (strong chance of extension) 275 - 300 per day (Outside IR35) We're partnered with a well-established business looking for a reliable IT Service Desk Analyst to support their internal ...

Service Desk Analyst (1 line) Up to £33,000 plus excellent benefits Central Milton Keynes, office based. Working Hours: Rotation of 8am-4pm, 10pm-6pm and 2pm-10pm As First Line Service Desk Analyst, you will be part of our clients UK Technical Services Team … will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies within contracted SLA's. This role Is heavily focused on SLA's and ticket management. We're looking for someone who is able to build strong rapport with ...

Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care … also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior ...

client is seeking a Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich, offering a salary of £30,000. This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests are resolved efficiently while maintaining high service standards and contributing to continuous improvement. Service Delivery & Support * Act as the first point of contact for all IT incidents and service requests via phone, email, and ticketing system. * Log, categorise, and prioritise tickets in line with agreed ...

days annual leave plus flexible bank holidays (option to buy/sell 5 days) Private Medical Cover Healthcare cash plan 6x salary death in service Paid volunteering day A personal GP service enabling you to get a video consultation with an NHS-registered, private GP Employee Assistance Programme … range of shopping discounts from major high-street retailers Job Introduction We have an exciting opportunity for a Service Desk Analyst to join our Technology, Digital and Data team based in Leeds! The main purpose of the role is to provide effective and timely delivery of technical ...

contribute to a team that is constantly striving to be La Référence. ARE YOU THE PERSON WE ARE LOOKING FOR? The role of Service Desk Analyst is to provide first level IT support to all Routeco staff across all sites and locations.The primary task is that of providing … first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives and procedures.The position also demands some work outside of the support scope including daily operational duties, supporting Infrastructure and Cyber ...

Service Desk Analyst Annual Salary: £26,000 - £30,000 (depending on experience) Location: Newton Abbot Job Type: Full-time We are seeking a highly organised and technically proficient ICT ServiceDesk Support Analyst to join our clients dedicated ICT support team. This role involves supporting approximately 300 users … Person & Desk-side Support: Provide a visible and proactive in-person support presence, resolving hardware and software issues directly at the user's workstation. Service Desk Excellence: Responsible for meticulous ticket logging and documentation, ensuring every incident is accurately tracked within our ITIL-aligned service desk. Microsoft ...

Title: Service Assurance Analyst Location: London - Office-based Hours: Standard business hours – 9am to 5pm (Mon–Fri) Salary: £43,000 – £45,000 plus excellent benefits Overview Responsible for providing advanced technical support and ensuring stability of critical IT services for a mid-sized, multi-region user base. Focus … resolving incidents efficiently, maintaining system availability, and supporting business operations. Key Responsibilities Incident & Problem Management Own incidents and service requests through to resolution Troubleshoot complex technical issues across systems and applications Conduct root cause analysis and follow best practice processes Service Monitoring & Assurance Monitor system performance and availability ...

recruiting a Service Desk Analyst to support our Service Desk in Belfast. You will provide the first line of support for incident investigation and resolution for customers. Please note that this is a hybrid role however the first 3 months whilst in training will be office based … required to work up to 3 days per week in the office. What we are looking for: Previous experience of working on a Service Desk is essential for this role Excellent verbal and written communication skills Experience of call logging software e.g., Remedy Knowledge of Windows Desktop operating systems ...

client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with … passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. You’ll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. ...

Service Desk Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact … with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing role , requiring strong communication skills and a professional, approachable manner. About You Previous ...

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems … standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate ...

Service Desk Analyst Monday to Friday 4 days a week in office £30.000 - £35.000 plus benefits What you will be doing: Providing support to staff via multiple communication channels including phone, video, chat, in person and email Troubleshooting hardware and software issues Keeping inventory accurate and assessing … configuration, desk setup, mobile configuration, equipment distribution and collection etc. What they are looking for: Experience in an IT/Desktop support/Service Desk role A good understanding of Microsoft 365, Active Directory, and desktop deployment Familiarity with ticketing systems Excellent communication & problem solving skills ...

Line Service Desk Analyst required by market leading, award winning, professional services organisation based in Bristol. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact … support across the business. The Role Working as part of a collaborative IT team and reporting to the Service Desk Manager, you will provide front-line support to users, ensuring issues are logged, diagnosed, and resolved efficiently. Key responsibilities include: Acting as the first point of contact ...

Solve problems. Support people. Power great service.Be our next 1st Line Support Analyst! Were looking for a customer-focused 1st Line Support Analyst to join our Service Desk team. Youll be the first point of contact for IT support , helping users resolve issues quickly and keeping their … helping people, and learning new technology . Youll diagnose and resolve a wide range of technical issues while delivering an excellent customer experience. Our Service Desk supports customers 24/7 , but this role operates on a 19:0007:00 4 days on, 4 days off shift pattern ...

looking for a Service Desk Analyst to act as first point of contact for all university stakeholders. You will be working in a collaborative environment supporting a highly diverse range of customers including staff, students and associate members. We are interested in hearing from candidates who can demonstrate … excellent customer service from a previous service desk environment. This is a fantastic opportunity for anyone who is interested in continuing their professional development, working on a desk that handles a wide variety of cases to support the technology infrastructure that is critical to the operations ...

Service Desk Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact ...