76 to 100 of 130 Service Analyst Jobs in the UK

Senior Service Desk Analyst – Hybrid MSP Role

Location
Dartford, England, United Kingdom
Goaco is seeking an experienced Senior Service Desk Analyst to join our growing technical team. This role provides 2nd and 3rd line support for internal systems and our managed customers, while mentoring junior engineers and driving service improvements. You will escalate complex issues, support onboarding, and contribute ...

Service Desk Analyst - 24/7 Public Sector IT, Clearance

Location
Birmingham, England, United Kingdom
Peel Digital is seeking a Service Desk Analyst in Birmingham. The role involves being the first point of contact for customers and resolving incidents according to ITIL practices. The position requires strong customer service skills, technical knowledge, and the ability to work 24/ ...

On-Site Service Desk Analyst: Windows, 365 & AD

Location
Greater London, England, United Kingdom
Sellick Partnership is recruiting a Service Desk Analyst for an interim, on-site role in London. The successful candidate will deliver high-quality IT support to users, resolve incidents to resolution within agreed SLAs, and act as escalation point for complex issues. The role includes mentoring junior analysts … contributing to continuous service improvement. The position is a 3-month contract with potential extension, paying £300 per day inside IR35 (umbrella). #J-18808-Ljbffr ...

Service Desk Analyst

Hiring Organisation
Sopra Steria
Location
United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team! We are building … team of Service Desk Analysts to initially provide 1st Level support to one of Sopra Steria's public sector clients. The type of queries you will be taking care of could be anything from resetting passwords, processing access requests as well as more technical issues too. We are looking ...

Business Analyst (Salesforce and Service Transformation)

Location
City Of London, England, United Kingdom
access. Through our Open Front Door programme, we've brought enquiries together through a single point of contact, supported by Salesforce and clear service standards. Now we're ready for the next phase. We're looking for an experienced Business Analyst (Salesforce & Service Transformation) to lead … business analysis and help transform how our Children and Family Services manage referrals, assessments, support plans and ongoing service delivery. Currently, our teams work across Unite, spreadsheets and manual trackers. We're moving to Salesforce Nonprofit Cloud, creating a more connected approach to case management, with SharePoint supporting ...

ITSM Service Operations Analyst: Incident & Change Lead

Location
Teddington, England, United Kingdom
National Physical Laboratory in the United Kingdom seeks a Service Operations Analyst to join the Time & Frequency department. You will monitor services, coordinate incidents, drive change enablement and manage access controls to ensure high availability. You should have ITIL knowledge, experience with ITSM tools like ServiceNow or Jira ...

On-Call IT Service Desk Analyst

Location
Royal Borough of Kingston upon Thames, England, United Kingdom
Bupa in the United Kingdom is seeking a Service Desk Analyst to join our IT operations at New Victoria Hospital. This permanent, full-time role offers 37.5 hours per week with 7.5 hour shifts between 7am and 8pm and an on-call rota. Salary ...

Telematics Service Desk Analyst

Hiring Organisation
MSX International Limited
Location
Gaydon, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £27500/annum
solutions and services that help our clients optimize their operations and captivate their customers. Job Description MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with this … suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible for managing their own workload, effectively operating within a global 24x5x365 team ...

2nd Line IT Service Desk Analyst – Flexible Hours (London)

Location
Greater London, England, United Kingdom
Hill Dickinson LLP in London seeks a Service Desk 2nd Line Analyst to join our IT Operations team. You will report to the Service Delivery Manager and work across IT Operations and security teams to support users across the UK, Europe, and Asia. In this role ...

Onsite Senior Technical Analyst, IT Infrastructure Services

Location
Greater London, England, United Kingdom
hours business support with Major incident or business critical support, testing of equipment or infrastructure activities Accurately record and update details of incidents and service requests using the ServiceNow ITSM tool and adhere to the relevant SLAs You will be responsible for managing the support queues, prioritizing tasks … business end users either ‘face to face’ from Deloitte offices or hosted events and remotely. Reporting to the Support Services Supervisor, the Senior Technical Analyst (Senior TA) will be proficient with the key end user technology including Windows PCs, Apple Mac’s and iPhone devices as well ...

IT Client Services Analyst - Hedge Fund

Location
Greater London, England, United Kingdom
London, Greater London | £85k - £100k per year IT Client Services Analyst London/WFH to £100k Do you have expertise with 1st to 3rd line support within trading environments? You could be progressing your career at a hugely profitable Hedge Fund. This IT Client Services Analyst position … senior, hands-on support role providing a high quality, white-glove IT service to employees across the business, including traders, portfolio managers and senior c-suite executives. Working within a small, fast-paced team, you'll take ownership of 1st and 2nd line incidents and requests, ensuring issues ...

Salesforce & Service Transformation Business Analyst

Location
City Of London, England, United Kingdom
NORWOOD is seeking an experienced Business Analyst (Salesforce & Service Transformation) to lead the BA efforts for the Open Front Door programme, advancing from Unite/spreadsheets to Salesforce Nonprofit Cloud with SharePoint support for documentation. You will work with frontline colleagues to translate operational realities into practical Salesforce … solutions, covering referrals, assessments, support plans and service delivery, while remaining engaged through discovery, design, data #J-18808-Ljbffr ...

Senior Support Analyst - Government Digital Service Lead

Location
City Of London, England, United Kingdom
governmental service is seeking a Senior Support Analyst to lead user support for the Lawmaker service. This role involves managing user queries, improving service documentation, and contributing to team efforts for continuous improvement. The ideal candidate will have experience in user support, strong problem-solving skills ...

Data Quality & Governance Analyst – Financial Services

Location
United Kingdom
Thomas & Dessain is seeking a data professional to strengthen data accuracy, consistency and governance within a financial services team. You will monitor remediation activities, perform profiling and quality checks, and support standards and business rules ...

Desktop Support Analyst - Professional Services

Hiring Organisation
Hays Technology
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£200 - £260/day up to £260pd (Inside IR35)
Desktop Support Analyst - Professional Services, ServiceNow, Microsoft 365 £260 per day (Inside IR35) London/Fully onsite 3 months I am currently working with a high-profile client who urgently requires a Desktop Support Analyst to provide first and second-line support within a busy, customer-focused professional … Microsoft Intune. Knowledge of macOS, iOS and multifunction printing solutions. Experience using ServiceNow for ticket, knowledge and asset management. Strong troubleshooting, communication and customer service skills. Experience supporting laptops, mobile devices and meeting room technology. Desirable Skills: Experience with iManage or a similar document management system. Knowledge of Mimecast ...

Service Request Analyst (Fixed Term) Entry Level

Hiring Organisation
Ricoh
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Permanent
your work feels meaningful, you will feel at home at Ricoh. What you will be doing This role will report to the IT Service Requests Manager and will be responsible for providing excellent support to our internal colleagues for Service Requests via phone, e-mail and face … team. Department Duties: Serve as primary contact for customer queries/requests delivering excellent customer service. Initial assessment, approval and resolution of incidents and service requests Take ownership and responsibility of any requests from start through to a successful resolution or escalation to another support team. Maintain and consistently ...

Service Desk Analyst

Hiring Organisation
Heybridge Associates Ltd
Location
Baildon, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
Service Desk or Technical Support professional who enjoys solving problems and helping people? Do you have strong knowledge of Microsoft technologies and a passion for delivering excellent customer service? Would you like to develop your IT career within a global manufacturing organisation where technology plays a key role ...

IT Services and Security Analyst

Location
Tidworth, England, United Kingdom
Join our Team as a IT Services & Security Analyst at Aspire Defence Services Limited (ADSL) Salary Up to £47,000 per annum, dependent on skills and experience Hours 37.5 hours per week, no weekends Location Tidworth Are you ready to join a dynamic team where innovation thrives? Aspire Defence … Services Limited (ADSL) is seeking a passionate and results-driven IT Services & Security Analyst to be part of our exciting journey. What We Offer Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday Pension Plan: Contributory Company Pension Plan matched ...

Senior Analyst Business Intelligence — 3PL Services Warehouse Operations

Location
United Kingdom
## Senior Analyst Business Intelligence — 3PL Services Warehouse OperationsApplylocations: London, United Kingdom: Woking, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R2611236Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person … improve the lives of people and animals everywhere. Apply today!# **Job Details**This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that ...

Senior Analyst Business Intelligence — 3PL Services Warehouse Operations

Location
City Of London, England, United Kingdom
innovative company and help us improve the lives of people and animals everywhere. This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that … automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role — you will ...

Hybrid Belfast: Senior IT Service & Support Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
Bank of Ireland in Belfast is seeking a Senior Technical Support Analyst to join the Vehicle Finance Tribe. You will own a portfolio of IT services, monitor health and availability, and drive improvements across governance, risk, and supplier engagement. The role emphasizes collaboration with internal teams and external partners ...

Junior Business Analyst Apprentice (Paystream Accounting Services Limited)

Hiring Organisation
PAYSTREAM ACCOUNTING SERVICES LIMITED
Location
Mansion House, Manchester Road, Altrincham, Cheshire, England, United Kingdom
Employment Type
Higher Apprenticeship
Salary
£20,000 a year
looking for a motivated and enthusiastic Business Analyst Apprentice to join our team. This is an entry-level role designed for someone who is keen to learn about software delivery, client requirements, product quality, implementations, and customer support in a fast-paced technology environment. Role Business Analysis: Support senior … sales and other internal teams Contribute to continuous improvement across delivery, implementation, QA and support processes Training Firebrand’s sector-leading Level 4 Business Analyst (L4BA) Apprenticeship Programme develops apprentices to work across the full lifecycle of the business analyst in either a Waterfall, Agile or Hybrid environment. ...

SACM & CMDB Analyst — Multi‐Supplier Service Governance

Location
United Kingdom
Capgemini is seeking a SACM Analyst to govern the end-to-end Service Asset and Configuration Management in a multi-supplier environment. You will maintain the CMDB, ensure data quality, and drive improvements to support service delivery and decision-making. The role requires strong ITIL/ITSM ...

Hybrid Triage Analyst — Incident & Service Management

Location
Greater London, England, United Kingdom
Collinson Group in London seeks a Triage Analyst to coordinate end-to-end triage, assess issues and manage service requests. You will prioritise, track progress and communicate with stakeholders to protect service performance. You will produce dashboards, analyze incident trends and collaborate with business and technology teams ...

Platform Analyst-Research Office Managed Services

Location
Belfast City District, Northern Ireland, United Kingdom
## Platform Analyst-Research Office Managed ServicesApply: Remote: Belfast - 20 Adelaide Street: Full time: Posted Today: JR-0016855Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change … align resources and investments to ensure long-term sustainability. Join our team as the expert you are now and create your future.### The Platform Analyst is a technically capable and client-aware contributor responsible for maintaining and enhancing the reporting tools, data visualizations and client-facing deliverables that define ...