76 to 100 of 152 Service Analyst Jobs in the UK

Capgemini UK is hiring a SIAM Service Reporting and Service Level Analyst to govern performance reporting across a complex multi-supplier IT environment. You will produce, validate and analyse reports and dashboards, ensuring targets and contractual commitments are met. You will monitor SLAs, KPIs and OLAs, identify ...

Vincere is seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

Lane Clark & Peacock LLP is seeking a Senior Service Desk Analyst in Edinburgh with hybrid working options. The role sits at the crossroads of traditional service desk operations and the future's promise of AI and automation, driving improvements while maintaining a human touch. You will influence … content, support processes, and champion automation to reduce repetitive tasks. You will engage with users, escalate when needed, and coach colleagues to ensure excellent service delivery. #J-18808-Ljbffr ...

Wealth Management UK LLP is recruiting for a Service Delivery Analyst on a 12 month fixed-term contract in London. The role focuses on service management, governance and ITIL-aligned practices, with responsibilities spanning CAB leadership, major incidents, and end-to-end lifecycle management. You will collaborate … with the LGT Group and internal teams to improve service quality, drive continual improvements, and ensure audit readiness. #J-18808-Ljbffr ...

Stroud District Council is seeking a Senior Service Desk Analyst to join the ICT team at Ebley Mill, Stroud. The role focuses on delivering expert technical support across a range of ICT services, resolving issues, and mentoring junior staff to uphold high customer service standards. The post ...

Methods Business and Digital Technology Limited is seeking a Principal Service Desk Analyst to resolve complex incidents across the IT lifecycle. You will coordinate responses, monitor resolutions, and escalate as needed while guiding junior colleagues and deputising for the Service Desk Manager during high workload periods. ...

Methods Business and Digital Technology Limited in Leeds is seeking a Principal Service Desk Analyst to drive advanced problem resolution across the IT environment, coordinating with internal and external resources and leading service desk projects. You will mentor junior analysts, deputise for the Service Desk Manager ...

Goaco Ltd is seeking a Senior Service Desk Analyst to deliver 2nd and 3rd line support for internal users and managed customers. You will escalate complex issues, mentor junior engineers and help improve service quality. The role covers onboarding, infrastructure and cloud solutions, with a focus ...

Funplazambsc in Birmingham is seeking a Service Desk Analyst to join the IT & Technology team on a temporary ongoing basis. You will be the first point of contact for customers, logging issues and guiding them to resolution following ITIL best practices. You will handle inquiries via email, phone ...

public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity in scripting … clearance is required, ensuring candidates have a solid track record in the UK. This role offers you the chance to contribute significantly to public service improvements. #J-18808-Ljbffr ...

Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems click apply for full job details ...

Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems. This is an urgent vacancy with a deadline ...

Team/Role Overview Join Citi's Global Business Expense Transparency organization as a Capital Markets Business/Data Analyst. You'll drive the development and enhancement of our Trade Cost Calculator and Analytics platform ...

Methods Business and Digital Technology Limited is hiring a Principal Service Desk Analyst to resolve issues across the information system lifecycle, from incident classification to remediation. The role involves escalation handling, proactive monitoring, and collaboration with internal and external IT teams to ensure timely service restoration. … successful candidate will lead advanced resolution efforts, analyse trends, mentor junior staff, and deputise for the Service Desk Manager as #J-18808-Ljbffr ...

Graduate IT Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for a large UK enterprise with a friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/… Friendly, social, and collaborative team culture Regular team events and social activities Clear career progression 25 days leave + bank holidays Graduate IT Support Analyst | Hybrid | £25,500 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what ...

undisclosed] London-based client is seeking an experienced Service Delivery Analyst to join on a 12-month fixed-term contract. You will support major incidents, CAB activities, and drive ITIL-based service improvements within a hybrid London setting. Ideal candidates will have strong stakeholder management, customer-facing ...

Loftware UK is seeking a Senior Service Solutions Analyst to partner with Sales, Solution Consultants and Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This hands-on senior contributor brings strong analytical and delivery knowledge to complex enterprise opportunities. … role partners with Sales leadership, Delivery Managers, and Engineering to develop value-based service proposals, manage risk, and continuously improve #J-18808-Ljbffr ...

Team/Role Overview Join Citi's Global Business Expense Transparency organization as a Capital Markets Business/Data Analyst. You'll drive the development and enhancement of our Trade Cost Calculator and Analytics platform ...

Senior ITSM Process Support Analyst is sought for our IT team in Belfast, based at A&O Shearman’s Belfast office. The role supports IT service management processes globally, coordinating governance forums and maintaining process documentation to ensure compliant, low-risk services. The successful candidate will have strong … ITIL experience, 5+ years in IT, and proven stakeholder engagement, able to drive continual service improvement and provide insights from data to service owners and leaders. #J-18808-Ljbffr ...

Workplace Support Engineer, you’ll play a key role in supporting and maintaining workplace technology services across the organisation. Working with internal stakeholders, service providers, and end users, you’ll help deliver excellent customer experiences while ensuring compliance with security and operational standards. Managing incidents and service requests … through ServiceNow and ensuring timely resolution in line with service levels. Providing first and second-line support for laptops, desktops, mobile devices, Microsoft 365 applications, and workplace technology. Supporting mobile device provisioning, SIM activations, connectivity requests, upgrades, and device lifecycle activities. Troubleshooting hardware, software, application, and connectivity issues. Coordinating ...

Workplace Support Engineer, you'll play a key role in supporting and maintaining workplace technology services across the organisation. Working with internal stakeholders, service providers, and end users, you'll help deliver excellent customer experiences while ensuring compliance with security and operational standards. Your responsibilities will include: Managing incidents … service requests through ServiceNow and ensuring timely resolution in line with service levels. Providing first and second-line support for laptops, desktops, mobile devices, Microsoft 365 applications, and workplace technology. Supporting mobile device provisioning, SIM activations, connectivity requests, upgrades, and device lifecycle activities. Troubleshooting hardware, software, application ...

ITV’s Identity team provides access-management tools and services that support secure business operations, including Active Directory, Okta, CyberArk PAM, and Entra ID. The role focuses on gathering requirements, defining functional and non-functional ...

your work feels meaningful, you will feel at home at Ricoh. What you will be doing This role will report to the IT Service Requests Manager and will be responsible for providing excellent support to our internal colleagues for Service Requests via phone, e-mail and face … team. Department Duties: Serve as primary contact for customer queries/requests delivering excellent customer service. Initial assessment, approval and resolution of incidents and service requests Take ownership and responsibility of any requests from start through to a successful resolution or escalation to another support team. Maintain and consistently ...

Shearman seeks a Senior ITSM Process Support Analyst to join the IT Team in our Belfast office. The role administers ITSM processes, coordinates governance forums, and ensures records and evidence are captured in ITSM tooling while upholding high standards of compliance and risk management. You will work with global … service desk operations, coordinate Change & Release Management, Problem Management, and Service Design/Acceptance into Service, and produce MI to support decision making. #J-18808-Ljbffr ...

Civic Recruitment Limited is seeking an ICT Service Desk professional to provide high-quality support for Windows 11, Microsoft 365, Teams, and SharePoint across 400+ end users in a local authority environment. You will install and maintain laptops, mobile devices, and peripherals, manage user access, and assist with … administration and vendor coordination. The role requires prior ICT service desk experience, strong communication skills, and a willingness to work a shift rota across multiple #J-18808-Ljbffr ...