51 to 75 of 159 Service Analyst Jobs in the UK

effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-party suppliers to maintain … line technical support for Windows 11 devices, Microsoft 365 applications, Teams, SharePoint, mobile devices, and associated hardware. Monitor, manage, and resolve incidents and service requests through the ICT Service Desk, ensuring compliance with service level agreements (SLAs). Deliver support to users via telephone, email, remote support ...

Service Delivery Analyst up to £33,068 per annum Maidstone, Kent Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes … doing The successful candidate will join our IT & Data Team at an exciting time, as we look to adopt a proactive service partnering approach to engage with our customers, colleagues, and stakeholders. You will be working with the IT Infrastructure & Service Manager to provide outstanding focused IT solutions ...

Service Desk Analyst - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £24,613 - £29,184 dependant on experience 37 hour working week Experience: Proven experience in providing enterprise level frontline IT Support Experience in using IT Support … Good working knowledge of Active directory and Exchange 2016 Responsibilities: To be part of the team logging the 60000 calls made to the ICT Service Desk annually To be part of the team undertaking 1st line support in resolving the 60000 incidents logged annually, working to established ...

Join Our IT Team: IT Service Desk Analyst Needed in Melton, Hull! Are you passionate about providing exceptional technical support in a dynamic retail environment? Heron Foods is looking for a dedicated IT Service Desk Analyst/First Line Support Technician to join our busy team. ...

Senior Service Desk Analyst Location: Billericay/Hybrid Salary: Competitive Contract Type: Permanent Working Hours: 40 hours per week, Monday-Friday Help keep our people connected, supported and productive. At Ground Control, technology plays a vital role in how we operate. We're looking for a Senior Technical … Support Analyst to join our growing IT team, providing advanced technical support, acting as an escalation point for colleagues, and helping us continuously improve our IT services. This role is ideal for someone with a strong technical support background who enjoys troubleshooting complex issues, supporting end users and sharing ...

organisation operating within a global multinational group and recognised as part of a Fortune 500 business, is seeking a highly motivated and enthusiastic IT Service Desk Analyst to join their progressive, values-driven IT Infrastructure team based at their Billingham site. Our client is committed to delivering sustainable … first-line, and where appropriate second-line, technical support across the business. You will be responsible for logging, tracking, and resolving IT incidents and service requests received via telephone, email, and self-service portals. You will also play an active role in on-call support ...

Title: Service Desk Analyst Location: Chester UK (Hybrid) Employment type: Contract Inside Ir35 JD for the role: Note: The client is looking for someone who can speak both English and German fluently. Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom ...

around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. About the Position Lockton … where you truly belong, join us to make a difference. Job type Experienced Professional Workplace Hybrid Your Responsibilities We are looking for an IT Service Delivery Analyst to join the Technology team in providing 2nd and 3rd line support to the business. The role requires strong technical capability ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

Belmont Recruitment are currently seeking an experienced Service Desk Analyst for a temporary opportunity in the Norwich area. This is initially a three-month assignment, working 37.5 hours per week, Monday to Friday. Overview: The successful candidate will provide first-line IT support, acting as the main point … contact for IT incidents, service requests and technical queries. You will investigate, diagnose and resolve issues across hardware, software, applications and networks, ensuring incidents are handled efficiently and within agreed service levels. Main Duties: Provide first-line IT support for incidents, service requests and technical queries Record ...

Belmont Recruitment are currently seeking an experienced Service Desk Analyst for a temporary opportunity in the Norwich area. This is initially a three-month assignment, working 37.5 hours per week, Monday to Friday. Overview: The successful candidate will provide first-line IT support, acting as the main point … contact for IT incidents, service requests and technical queries. You will investigate, diagnose and resolve issues across hardware, software, applications and networks, ensuring incidents are handled efficiently and within agreed service levels. Main Duties: Provide first-line IT support for incidents, service requests and technical queries Record ...

London based client are currently hiring for an experienced Service Delivery Analyst to join their team on a 12 month fixed term contract. This is an exciting opportunity for an experienced Service Delivery professional to join an established team, supporting and contributing to their continued success. … point of escalation ensuring all issues are resolved in line with process and SLAs Supporting senior management on the change advisory board to ensure service delivery alignment with the business Lead the Change Advisory Board (CAB), with support from the Service Delivery & Support Manager when required. Contribute ...

Aggreko is seeking an IT Service Performance Analyst in Glasgow to strengthen our global IT operations. You will evaluate processes, identify productivity gains, drive automation, and lead continuous improvement initiatives across IT service delivery. The role requires experience in service delivery/support with focus … asset, configuration, and service level management, plus knowledge of ITSM practices and ITIL principles. #J-18808-Ljbffr ...

Service Delivery Analyst up to £33,068 per annum Maidstone, Kent Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes ...

Service Desk Analyst - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £24,613 - £29,184 dependant on experience 37 hour working week Experience: Proven experience in providing enterprise level frontline IT Support Experience in using IT Support ...

SVGC Limited is seeking an IT Service Management Analyst to join the Digital Sensitivity Review (DSR) Service Support team. You’ll deputise for the IT Service Manager and ensure effective ITIL processes, incident handling, data analysis, and reporting to internal and external stakeholders. The role requires … UKSV SC clearance eligibility, ITIL v4 Foundation, and experience with ITSM tools such as Jira Service Management. Remote with occasional travel to Milton Keynes is expected, 37 hours weekly. #J-18808-Ljbffr ...

Your new company Hays are working with a large public sector organisation to recruit two IT Service Analysts to join their customer support function. This is a hands-on, customer-focused role supporting colleagues across a busy corporate environment, providing a mix of remote service desk support, face … face assistance and field-based support across local sites. Your new role You will work as part of the IT Service Desk and Customer Support Team, providing first and second line support to users by telephone, email, remote support tools and in person. You will log, manage and resolve ...

Experis - ManpowerGroup is seeking a Service Desk Analyst in Hursley for a 12-month contract. The role involves delivering frontline IT support, logging incidents, and coordinating with IT teams to restore service quickly. The position offers a daily rate of £318 inside IR35 umbrella, with five days … week on-site at the location. Candidates should have experience in service/help desk, strong customer service and troubleshooting skills, and familiarity with ITSM tools. #J-18808-Ljbffr ...

recruiter directly. Deliver exceptional IT support at a world-leading business school The Role London Business School are looking for a customer-focused Service Desk Analyst to join our Technology team and provide high-quality first-line support to our School community. This is an exciting opportunity … someone who enjoys helping people, solving problems and working in a fast-paced service environment. You will provide support to the LBS community, including faculty, students, staff, visitors, executive participants and alumni. You will support incoming queries to the Service Desk via phone, email, ticket or walk ...

incoming Helpdesk calls and in the communication of the status of outstanding calls to the end user. To record all calls on the IT Service system, offering assistance to callers, and where appropriate and acting on their own initiative , offering short term or permanent solutions and fixes to technical … problems. Main duties of the job 1. To provide an efficient high quality IT service desk service to the users of the Trust's computer systems. 2. Provide telephone support and expert advice to IT Users within the Trust. This support encompasses both PC, network hardware and software ...

Atos SE is seeking a Quality Analyst to drive continuous improvement in UKI, focusing on customer experience, service delivery efficiency, and quality assurance. The role involves managing internal agreements, audits, and certification projects while collaborating with software development and service support teams. The position requires experience … Quality/Service Delivery/Project Management, strong data interpretation skills, and the ability to work independently with minimal supervision. #J-18808-Ljbffr ...

currently recruiting for a Service Desk Analyst in Birmingham. Pay rate: 250-325 per day. Contract duration: Temporary ongoing Department: IT &Technology Purpose: This role will provide you the opportunity to work at the forefront of national security and public safety to help keep our communities safe. Duties … understanding of Cisco VoIP and video conferencing would be ideal, but core technical skills. You’ll also need an analytical mind-set, a customer service focus, excellent written and verbal skills and a natural ability and desire to help others. Essential Skills Customer Service Experience Knowledge of common ...

Evelyn Partners in London is seeking a Service Protection Analyst (Change, Release, Transition) for a 12-month FTC to join the Service Protection team and govern the delivery of changes into live service. You will ensure operational readiness, risk mitigation and compliance with service-management standards … across Release Management, Service Transition and CAB. The role requires ITIL experience, multi-system and multi-vendor coordination, strong data analysis and clear stakeholder communication. #J-18808-Ljbffr ...

Sompo Holdings, Inc. is seeking a Service Desk Analyst II to join the End User Support Services Desktop Support team in London. You will manage tickets, install and image PCs, and troubleshoot end-user hardware/software. The role supports Webex events and user provisioning, with documentation … vendor liaison responsibilities. The position requires 4+ years in a service desk, expertise with Windows 11, Office 365, AD/Exchange, and strong customer service skills. #J-18808-Ljbffr ...

Technopride Ltd in the United Kingdom is seeking a Service Delivery Analyst to monitor, analyze, and improve IT service delivery across internal teams and third-party providers. You will define service requirements, support secure, compliant IT services, manage incidents and escalations, and produce performance reports while ...