Service Delivery Manager
- Hiring Organisation
- TALENT TREND RECRUITMENT LTD
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £75,000 per annum
seeking an experienced Service Delivery Manager to join our client in a key account management role, overseeing the successful delivery of technical services across two major customer accounts. This is not a business development or new business position. Instead, you will focus on building strong, long … delivering an exceptional customer experience. Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities for service enhancement, and present solutions that ...