26 to 50 of 54 Service Delivery Jobs in the East Midlands

deputising for the Operations Manager, in their absence. Key Contacts & Relationships: Internal Operations Manager Administrators Assessment Centre Manager Virtual Assessment Planners Support Centres Director Service Delivery Managers Workforce planning teams Clinical Leads WCA/PIP/SB External Authority IT Service Provider Customers Role Requirements: Qualifications & Experience … busy environment, delivering to often challenging targets Experience of performance management; familiarity with contractual targets, performance monitoring and reporting. Demonstrable commitment to delivering customer service and continuous improvement. Individual Competencies A commitment to the principles and practices of diversity, equity, and inclusion Able to communicate across a broad range ...

lead technology operations across a complex, multi-site environment. This is a key leadership appointment, providing strategic oversight of business systems, infrastructure, service delivery and operational technology across a highly service-focused organisation. Working alongside senior stakeholders, the successful candidate will drive technology performance, strengthen governance, develop … business-critical systems. Ensure the reliability, resilience and performance of technology services within a fast-paced 24/7 operating environment. Drive improvements across service management, governance, change control and incident management processes. Develop strong relationships with operational, commercial and executive stakeholders across the business. Lead the ongoing enhancement ...

part of Technical Solutions Strategic Business Unit. This primarily includes ensuring ownership of management activities and that our customers receive excellent customer service, ensuring any required improvements are appropriately assessed and implemented. The post holder will support the EUD Support Manager in providing first line managerial and technical support … operational and project-based services, in addition to the whole of the NHIS customer base. The post holder will ensure ICT service delivery and customer focus through proactive and best practice ICT processes and the effective management of internal services and third-party contracts. The post holder will ...

most recognised Security Providers in Northamptonshire. In addition to the electronics side of the business we are well known for our high service standards in the delivery of Key Holding, Response, Mobile Patrols and Guarding. We are experiencing unprecedented levels of expansion and so a need to further … pleased to announce we are accepting applications for a further Security Systems Engineer to join the business. As a company we primarily focus our service delivery upon the following Manufacturers: Xtralis Adpro, Optex, GJD, Toa, Ajax, Plena, HIK Vision, Pelco, Eaton/Scantronic, Pyronix, Galaxy, Texecom, Visonic, Paxton ...

make an impact that matters through challenging projects that demand innovation, collaboration, and thought leadership. Play a strategic role in transforming business and technology delivery through AI-first engineering practices. Shape the adoption of AI across software development, IT service delivery, and business transformation programmes. Lead innovation … engineering practices across enterprise environments. You will combine deep technical expertise, strategic thinking, and business acumen to transform traditional development approaches through AI-augmented delivery models. Working closely with business leaders, architects, and engineering teams, you will identify transformation opportunities, define adoption roadmaps, and drive measurable outcomes through ...

have a fantastic opportunity for a Business Administrator to join our team at Leicestershire Health Informatics. The Administrative Officer within the Health Informatics Service (HIS) provides comprehensive administrative and customer support to ensure the smooth and efficient operation of the department. The role involves processing IT equipment orders, managing … role in supporting managers and technical staff by undertaking administrative duties, enabling them to focus on delivering core services. Excellent organisational, communication, and customer service skills are essential to ensure a high-quality service is provided to both internal and external stakeholders. We are looking for someone ...

professional who thrives in a fast-paced, operational environment? Do you enjoy troubleshooting technical issues while delivering excellent service to end users? Are you confident supporting multiple systems, devices and stakeholders across a busy site? Here at GXO, we’re recruiting for an IT Technician to support our Northampton … along with 23 days annual leave , a company-sponsored pension scheme, life assurance, 24/7 access to an online GP service and a comprehensive employee assistance programme. You’ll also benefit from our MyBenefits platform, offering high-street discounts, cashback cards, cycle-to-work schemes and more ...

client is one of the UK’s largest privately owned supplier of Fleet Management Solutions technology systems and are looking to appoint an experienced Service Engineering Manager as they continue to grow from strength to strength. This role requires a proactive and dynamic Engineering professional to help lead … support the engineering team operations. This role is essential to maintaining high-quality service delivery, team performance, and field installation standards across client sites. You'll serve as the key point of contact for the mobile engineering team, ensuring operational excellence, client satisfaction, and effective communication between departments. ...

Director, Cyber Security (CISO), you will lead the strategic direction, development and execution of our enterprise cyber security capability. Reporting to the VP, Service Delivery & Security, you will help shape how CCEP protects its technology landscape across IT, OT, cloud, applications and digital services while supporting innovation … effectiveness of security controls, including those supporting SOX and regulatory requirements. Ensure security requirements are embedded across supplier relationships, third-party services and managed service providers. Drive remediation of security risks, control gaps and audit findings. Lead people, partners and investment Build, inspire and develop a high-performing cyber ...

take charge of its technology function during a period of change. You'll be the senior point of accountability for IT service delivery, leading a small ServiceDesk team while staying close to the tools and systems yourself; this isn't a role where you sit above the detail. … clear picture of systems, suppliers, contracts and licences Managing and developing an IT ServiceDesk team of two Owning day-to-day IT operations: incidents, service requests, changes and problem management Staying hands-on across Microsoft Azure, Microsoft 365, Windows Server and networking Overseeing identity and endpoint tools including Entra ...

Rhames Ltd are one of the UKs leading electro mechanical specialist within the waste water, pharmaceutical and brewing industries. rhames operates from its centrally based headquarters in Nottingham providing clients with turn-key design, project ...

safe and effective working environment. Through innovative ways of working, you will promote ED&I, SHEF, quality & continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensuring the practice complies with CQC regulations. This position offers an exciting opportunity to make a meaningful impact on patient … outcomes while managing a dedicated team committed to compassionate support and efficient service delivery. Main duties of the job Management of the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities effectively and in a timely manner Line management - leadership and guidance to staff ensuring ...

make a genuine difference, we offer: 33 days paid annual leave, including bank holidays, increasing to 38 days after five full years service An additional paid day off for your birthday Workplace pension scheme Company health plan following successful completion of probation Online GP access Employee Assistance Programme, including … counselling and wellbeing support Death in service cover Will-planning support and access to a secure digital vault Cycle to Work scheme Company sick pay, subject to eligibility A broad range of internal training and continuing professional development opportunities Access to employee-owner benefits, subject to eligibility and qualifying ...

accurate records of IT assets, faults, and resolutions Assist with system updates, backups, and basic network support Liaise with operations teams to support smooth service delivery Follow health, safety, and environmental policies Support general administrative and documentation tasks related to IT operations Training Career progression within a growing … Uniq Recycling provides award winning device lifecycle solutions for used smartphones and IT equipment. Working together with corporate businesses, ITAD's, social enterprises, managed service providers and local government authorities across the UK - we are proud to provide a full suite of services throughout the device lifecycle: BuyBack, recycling ...

Administration & CRM Maintain accurate records on CRM systems Track sales pipelines, forecasts, and performance metrics Liaise with operations and logistics teams to ensure smooth service delivery Market & Product Knowledge Stay informed on IT hardware, data security, recycling regulations, and market trends Represent Uniq Recycling professionally and consistently with … Uniq Recycling provides award winning device lifecycle solutions for used smartphones and IT equipment. Working together with corporate businesses, ITAD's, social enterprises, managed service providers and local government authorities across the UK - we are proud to provide a full suite of services throughout the device lifecycle: BuyBack, recycling ...

ensuring that TGW controls systems across customer sites operate efficiently and are optimised effectively. Working closely with our site management, you will support the delivery of continuous improvements and achievement of the expected operational results. This role will provide leadership and guidance to the PLC Technical Specialists within … Operational Excellence department, supporting the coordination, implementation, and monitoring of improvement projects. The objective is to ensure that expected service delivery levels are achieved and sustained through effective technical support and operational excellence practices. You'll be working on our sites across Northern Europe so the ability ...

year alone to retrain, embark on new career paths, or establish their own businesses. The Integration and Partnership Co-ordinator will support the effective delivery of the Connect to Work programme by coordinating integrated working and building strong partnerships across internal teams and external organisations. The Integration and Partnership … employment outcomes for participants. What youll do Act as the central point of coordination for integration and partnership activity within the Connect to Work delivery team Support the development, implementation, and maintenance of integrated working partnerships across internal teams and external partners and stakeholders Market the Connect to Work ...

exceptional level of service. Reporting to the Framework Manager, you will play a central role in managing allocated frameworks, associated client accounts and service levels. You will work closely with the framework team, fee earners, central teams and external clients to ensure internal and external client expectations are consistently … support teams and monitor ongoing compliance. Manage and submit regular management information (MI) reports. Coordinate responses across multiple departments and produce reports assessing service levels and performance against KPIs. Analyse and interpret complex data, including contract documentation. Support the management of revenue for key clients and assist with ...

exceptional level of service. Reporting to the Framework Manager, you will play a central role in managing allocated frameworks, associated client accounts and service levels. You will work closely with the framework team, fee earners, central teams and external clients to ensure internal and external client expectations are consistently … support teams and monitor ongoing compliance. Manage and submit regular management information (MI) reports. Coordinate responses across multiple departments and produce reports assessing service levels and performance against KPIs. Analyse and interpret complex data, including contract documentation. Support the management of revenue for key clients and assist with ...

Associated electrical and mechanical infrastructure You will act as a key technical contact on site, working closely with operational teams and stakeholders to ensure service delivery standards and contractual commitments are consistently achieved. Key Responsibilities Carry out planned and reactive maintenance activities on industrial plant and equipment. Diagnose … equipment isolations. Support commissioning and decommissioning activities. Maintain high standards of safety, compliance, and housekeeping. Operate and maintain site utility systems to ensure uninterrupted service delivery. Utilise the site maintenance management system to manage work activities. Liaise with contractors and support specialist projects where required. Participate ...

with departmental procedures. Contacting patients to arrange bookings and supporting them throughout their journey. Liaising with consultants, clinicians and hospital departments to ensure efficient service delivery. Processing radiology reports and ensuring timely distribution to the relevant recipients. Providing pricing information and estimates for self-pay patients. Maintaining accurate patient ...

systems and to take necessary action. This post will also be responsible for administering, organising and planning the receipt, storage, stock control and distribution service for all ordered LHIS stock, including orders on behalf of clients. These deliveries may include mobile telephones, computers, printers, network equipment etc. This post … living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details ...

client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. We are now looking to recruit an experienced electrician to join our team working on various electrical ...

platforms across multiple business entities. Provide technical leadership across server, storage, Active Directory, virtualisation, backup and disaster recovery services. Establish and govern infrastructure standards, service levels and best practices to improve reliability, security and efficiency. Support strategic initiatives including data centre modernisation, cloud adoption and infrastructure transformation programmes. Champion … automation and continuous improvement to enhance service delivery. Partner with stakeholders, vendors and technical teams across the EMEA region to successfully deliver change and drive adoption of new technologies. What We're Looking For Proven experience leading infrastructure teams within complex enterprise environments. Strong technical expertise across Windows Server ...

reporting directly to their Regional Team Leader you will provide first and second-line support on-site and remote support for customer incidents and service requests across an assigned region. The role ensures high standards of customer service, reliable operation of end-user technology and local infrastructure … effective support for day-to-day IT service delivery. You will need access to your own vehicle for this position. Main Duties and Responsibilities include: Provide first-line and second-line support for incidents and service requests through site visits, telephone, email, and self-service channels. Deliver ...