26 to 50 of 62 Service Delivery Jobs in Hampshire

ordering, processing and installation of endpoint IT equipment and the management of equipment being retired. The role requires previous experience of Digital Service Desk 1st line support. This ensures relevant Digital processes are understood. A knowledge of current technology and the ability to identify and source Digital equipment … meet the needs of the organisation in a cost effective and supportable manner Secondary tasks include: Providing cover for the Digital Service Desk where required Supports Computer room operations, carrying out daily check of data centres and back tape changes where required. The successful candidate should be able ...

operational excellence. About the role Key responsibilites include: Owning and governing the Group's infrastructure and connectivity services. Managing strategic supplier relationships and service partners. Acting as a senior technical authority for infrastructure-related matters. Monitoring service delivery against agreed performance measures. Driving continuous service improvement … initiatives. Approving and governing major infrastructure changes. Leading regular service reviews and performance discussions. Supporting technology resilience, operational continuity and future business growth. Develop and maintain the Group's infrastructure strategy and technology roadmap. Ensure infrastructure services continue to support business growth and future projects. Identify opportunities for innovation ...

formal leadership role or an hand-on IT Manager looking for a change of environment. You will bring your IT knowledge, customer service experience, and team coordination skills to deliver an efficient, approachable, and streamlined approach to resolving IT issues. As the Onsite IT Support Lead, you will play … guiding the onsite support team on a day-to-day basis Acting as an escalation point for technical issues where required Coordinating incidents and service requests with the customer Ensuring clear and effective communication between the client and support teams Delivering excellent customer service through efficient ticket management ...

depending on experience) Our Headquarters Southampton Hybrid working (4 days in office) Who we are We are Great Britain's national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about … client's digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, product strategy and delivery of a portfolio of digital services across our Government, Business and Consumer markets. You will operate at the intersection of Product, Technology, Data ...

Time | Salaryc£90k (depending on experience) Our Headquarters Southampton |Hybrid working (4 days in office) Who we are We are Great Britains national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions … heart of our clients digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, productstrategyand delivery of a portfolio of digital services across our Government, Business and Consumer markets. You willoperateat the intersection of Product, Technology, Data and Customer functions ...

work independently and to tight timescales, managing multiple tasks while maintaining a calm, professional demeanour under pressure. You are eager to work alongside Customer Service and Field teams to continuously improve our service delivery and security posture. Location: Office Based – Aerospace Boulevard, Farnborough Core Responsibilities Security-First … directly with customers to quickly root-cause issues, balancing technical accuracy with clear, non-technical communication. Liaise closely with our Global DPO Officer, Customer Service Desk, Field Teams, and the Information Security team to ensure a coordinated response to incidents. Follow up with clients to ensure not only that ...

Analyst, you'll monitor secure digital solutions in highly secure environments. You'll work alongside engineers, architects, and delivery specialists to develop technology that enables faster, safer decision‐making for critical operations. Your work may include: Leading shifts throughout 24/7 SOC Service Delivery Providing oversight … Review Vulnerability Scanning Reports, feeding results back into technical teams Review Secure Configurations, feeding back into technical teams for remediations of issues Generate recurring service and security reports for key stakeholders Feedback service improvement ideas to the SOC Manager Keep up-to-date with the latest security threats ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Security Delivery Lead Location: Farnborough (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate must … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligation The Security Delivery Lead is the senior security subject matter expert (SME) accountable for the development, implementation, and maintenance of the security assurance regime across the service. ...

steady-state Change programmes, the PMO Analyst must adapt to the different rhythms of each phase — the high-intensity, milestone-driven cadence of transition delivery and the rolling, pipeline-driven cadence of continuous change.Key ResponsibilitiesMaintain the integrated programme plan, milestones, dependencies and key programme trackers.Collect, validate and analyse workstream … identify inconsistencies, risks and emerging trends.Strong communication and organisational skills, with the ability to manage multiple priorities and deadlines.Experience working in an IT service delivery or ITSM environment.Desirable:PRINCE2, APM, PMP, CAPM or P3O qualification.ITIL 4 Foundation.Experience with Power BI, ServiceNow, PPM tools or SharePoint.Experience supporting IT Transition ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree in a related ...

781.00 to £87,244.00 dependant on experience| OSHQ Southampton | Hybrid working Who we are We are Ordnance Survey, Great Britain’s national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about … assurance across platforms, integrations and systems, Elevate capability by mentoring and inspiring engineers across multiple teams. Working at the intersection of technology, strategy and delivery, you’ll partner with senior leaders, architects and product teams to ensure OS continues to build secure, scalable and future-ready systems. Alongside leading ...

This is an operational, technically focused role combining cyber security, network security and elements of systems administration. You'll work alongside infrastructure, applications and service delivery teams, helping maintain security controls, investigate incidents and support compliance across the business. The Role You'll take responsibility … secure web gateways, email security or privileged access technologies. Security audits, NIS compliance, assurance reviews or accreditation programmes. ITIL or working within an IT service management framework. Relevant certifications such as CompTIA Security+, CISSP, SSCP, CCNA Security or Microsoft and Palo Alto Networks security certifications. Working in a regulated ...

100k (depending on experience) Southampton Hybrid working (4 days in office) Who we are We are Ordnance Survey, Great Britain’s national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about … Survey’s digital transformation. As Head of Platforms, reporting to the Chief Product Officer, you will define and lead the vision, product strategy and delivery of a portfolio of digital services across our Government, Business and Consumer markets. You will operate at the intersection of Product, Technology, Data ...

seeking an experienced Operations Manager for a full-time position at their headquarters in Fareham, UK. This role is pivotal for ensuring the effective delivery of Cobweb’s Support and Managed Services. The Operations Manager will manage operational performance, ensuring that service quality and SLAs are met. … ideal candidate will have a strong background in managing day-to-day services with a focus on delivery, efficiency, and customer experience. The position also offers a hybrid work model, requiring occasional travel. #J-18808-Ljbffr ...

decommissioning of business critical datacentres. This role will cover a key area of the business, and you'll be responsible for ensuring smooth service delivery, whilst maintaining communications with business stakeholders throughout. Responsibilities Hardware Support: Datacentre Operations Incident & Service Management Change & Project Support Security & Compliance Documentation & Reporting … Requirements Troubleshooting and fault-finding abilities Experience with enterprise storage platforms Prior data centre experience IT service management experience Currently holding SC Clearance Full Uk Driving License Hours 9:00-17:30 Monday to Friday Salary £45,000 to £48,000 Basic, with £7,800 on-call bonus + ...

Hampshire. You will join an expanding team responsible for maintenance, installation, troubleshooting and decommissioning of business-critical data centres. The role involves ensuring smooth service delivery, maintaining stakeholder communications, and covering hardware and data centre operations with IT service management responsibilities. #J-18808-Ljbffr ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

client, a pioneering organisation within the aerospace sector, is seeking a Quality Assurance Engineer specialising in Service Desk and Processes to support the continual improvement of operational standards and service delivery. This permanent role will focus on quality assurance, process compliance and the enhancement of service desk … performance within a technology-driven aerospace environment. Key Responsibilities: Developing, implementing and maintaining quality assurance processes for service desk operations Reviewing service desk procedures to ensure consistency, compliance and effective customer support Monitoring service performance, identifying trends and recommending appropriate improvements Conducting quality reviews, audits and process ...

Technology is a leading enterprise technology and innovation partner providing security-focused services. The Security Delivery Lead oversees the security assurance regime, accreditation support, risk governance, and policy compliance for the service delivery lifecycle. The role requires ensuring a robust defence security posture, coordinating with client security ...

driving force behind resource planning and utilisation, ensuring our engineers are deployed effectively, customer projects are properly staffed, and our delivery teams have complete visibility of current and future workload. This is a fantastic opportunity for someone with experience in resource management, workforce planning, PMO or project operations … technology solutions while creating a culture where our people can thrive. You'll join a collaborative and ambitious team where your contribution directly influences service delivery, customer satisfaction and business growth. What You'll Be Doing Managing resource allocation, scheduling, availability and utilisation across our Professional Services engineering ...

driving force behind resource planning and utilisation, ensuring our engineers are deployed effectively, customer projects are properly staffed, and our delivery teams have complete visibility of current and future workload. This is a fantastic opportunity for someone with experience in resource management, workforce planning, PMO or project operations … technology solutions while creating a culture where our people can thrive. You'll join a collaborative and ambitious team where your contribution directly influences service delivery, customer satisfaction and business growth. What You'll Be Doing Managing resource allocation, scheduling, availability and utilisation across our Professional Services engineering ...

Lenovo is seeking a Field Technical Consultant to join the EMEA Delivery team in Farnborough. You will act as a trusted advisor for strategic customers, owning escalations and coordinating cross-functional teams to ensure service excellence and customer satisfaction. You will collaborate with customers, support, and account teams … deliver effective service delivery, analyze trends, and drive improvements across the support lifecycle. Travel to customer sites is required as needed. #J-18808-Ljbffr ...

DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences. We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small and medium-sized enterprises, charities, and non-profit organisations. ...

with multi-tenant environments and advanced VMware deployments. The role involves handling complex escalations, contributing to automation, resilience design, and technical leadership across the service delivery team. UK DV clearance is mandatory and outside IR35. #J-18808-Ljbffr ...

Friday 08:00 – 18:00 to fulfil 37 hours per week. This could be on an early or late start, rotated as directed by service delivery/team lead. 26 Days annual leave plus public holidays (3 flexible) Pension – Double matching contributions of up to 10% Life assurance ...