26 to 50 of 67 Service Delivery Jobs in Hampshire

Technology Inc. in the Hampshire area seeks a Senior Technical Account Manager & IT Service Delivery Manager to own strategic client relationships and the delivery of critical infrastructure services. The role requires leadership, accountability, and the ability to translate complex capabilities into customer value, with a focus ...

慨正橡扯 is seeking a Solution Architect to lead account teams and align business objectives with service delivery across a dynamic environment. You will drive end-to-end solutions, forecast demand with account teams, and oversee budgeting and staffing to meet client needs. The role requires strong leadership, strategic … thinking, and excellent communication across departments to enhance service offerings and customer satisfaction. Travel may be required as projects span multiple accounts. #J-18808-Ljbffr ...

technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. About the Role The OSM Migration Service Lead is a senior technical leadership position responsible for designing, planning, executing and managing large-scale … will lead cross-functional teams through complex infrastructure and application migrations, ensuring minimal business disruption whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. Key Responsibilities Migration Programme Leadership Lead ...

reporting capabilities and ensure new reporting requirements are embedded into controlled and standardised processes. Build strong relationships with global finance, technology, operations, and outsourced service delivery stakeholders. Influence senior leaders to support process improvements, governance initiatives, and transformation priorities. Lead and develop a global community of process professionals … tools, and reporting solutions. Excellent analytical and data-driven decision-making capabilities. Demonstrated ability to influence senior finance leaders, controllers, technology teams, and outsourced service providers. Proven experience leading teams, process networks, or cross-functional communities within global environments. Strong communication, stakeholder management, and change leadership skills. Desired Experience ...

Boundary Service Lead Location: Near Farnborough (5 Days Onsite) Security Clearance: Current DV Clearance Essential Overview We're looking for an experienced Boundary Service Lead to oversee the delivery, operation and continuous improvement of network boundary security services within a highly secure environment. This role combines operational … leadership, service management and technical oversight across critical boundary security technologies, ensuring the availability, security and resilience of key network services. Key Responsibilities Lead the delivery of secure network boundary services and operations. Manage security monitoring, incident response and service performance. Oversee boundary security technologies including firewalls ...

within a regulated environment. Key responsibilities: Coordinate IT infrastructure support and external vendors Support desktop, network, mobility and meeting room technologies Manage infrastructure issues, service delivery and local IT projects Support Microsoft 365, Teams and collaboration technologies Assist with IT quality, compliance and audit activities Support telecoms …/support background and previous experience working within a regulated environment. A great opportunity for an IT professional looking to develop their infrastructure and service delivery experience within a global organisation. To find out more, contact Lynsey today on (phone number removed) Location: Basingstoke (Some UK travel ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Service Co-ordinator £35,000 - £45,000 + Benefits Hybrid Working | Basingstoke We're partnering with a growing organisation within the cyber security and managed services sector who are looking to appoint a Service Coordinator to join their Service Operations team. This is an excellent opportunity … activities and ensuring operational records remain accurate and up to date. Working closely with customers, distributors, vendors and internal stakeholders, you'll help drive service continuity whilst maintaining exceptional levels of accuracy and customer service. Key Responsibilities Manage maintenance, support contract and service renewals Obtain pricing, quotations ...

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 3-6 month contract. This is an onsite role working 4 days per week in the Portsmouth, Hampshire office. (Occasional London head office travel.) The role … will be engagement via an Umbrella company only. Our client are seeking a highly skilled and proactive Service Desk Team Lead to manage service delivery and support buisness wide IT Support. This roles centres on leading and managing a small team of Service Desk Analysts, overseeing ...

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 3-6 month contract. This is an onsite role working 4 days per week in the Portsmouth, Hampshire office. (Occasional London head office travel.) The role … will be engagement via an Umbrella company only. Our client are seeking a highly skilled and proactive Service Desk Team Lead to manage service delivery and support buisness wide IT Support. This roles centres on leading and managing a small team of Service Desk Analysts, overseeing ...

date: ASAP Responsibilities: Coordinating engineers to attend vessels and sites worldwide for product installation, repair, maintenance, and technical support Managing the end-to-end service process, from initial customer contact and quotations through to order acceptance, service delivery, and job completion Handling incoming service requests, identifying … recording common product faults Providing customers with accurate updates and feedback on completed service work Working closely with Sales, Engineering, and Product teams to support new products and deliver high-quality after-sales service Supporting the development and improvement of procedures for effective service and record management ...

seeking an experienced SC Cleared Technical Documentation Author/Service Architect for an outside IR35 contract to support the documentation and assurance of existing live services as they transition from MOD Digital & Data ownership. Working closely with technical SMEs and customer stakeholders, you will capture current service architectures … Responsibilities Produce MOD-compliant High Level Design (HLD) documents for existing live services, including Defence Gateway. Create supporting Low Level Design (LLD), operational and service documentation. Develop Business Process Guides and other supporting documentation. Facilitate workshops and interviews with SMEs and customer stakeholders to capture current-state architectures ...

seeking an experienced SC Cleared Technical Documentation Author/Service Architect for an outside IR35 contract to support the documentation and assurance of existing live services as they transition from MOD Digital & Data ownership. Working closely with technical SMEs and customer stakeholders, you will capture current service architectures … Responsibilities Produce MOD-compliant High Level Design (HLD) documents for existing live services, including Defence Gateway. Create supporting Low Level Design (LLD), operational and service documentation. Develop Business Process Guides and other supporting documentation. Facilitate workshops and interviews with SMEs and customer stakeholders to capture current-state architectures ...

Lead operational delivery on some of the UK's most critical defence programmes. A major Defence systems integrator is looking for an experienced Operations Delivery Lead to take ownership of end-to-end service delivery across critical MOD and defence programmes. This is a senior, customer … role sitting at the intersection of operational excellence, P&L accountability, and strategic stakeholder management. What you'll be doing Owning end-to-end delivery across assigned programmes, driving 100% SLA adherence on availability, response times and quality Managing operational P&L - forecasting, cost control and profitability against contract ...

strategic partner for one of our most important insurance customers in the UK. This role sits at the intersection of customer leadership, service delivery, operational performance, and executive stakeholder engagement. You will be accountable for ensuring the client realises ongoing value from their investment in Majesco while maintaining … senior point of contact for this strategic account, you will work closely with customer executives, Majesco leadership, product teams, support teams and delivery organisations to drive customer satisfaction, business outcomes, and long‐term partnership success. This is not a traditional support leadership role. Success in this position requires ...

would suit an experienced 2nd/3rd line engineer looking to take on a formal leadership role. You will bring your IT knowledge, customer service experience, and team coordination skills to deliver an efficient, approachable, and streamlined approach to resolving IT issues. As the Onsite IT Supervisor, you will … guiding the onsite support team on a day-to-day basis Acting as an escalation point for technical issues where required Coordinating incidents and service requests with the customer Ensuring clear and effective communication between the client and support teams Delivering excellent customer service through efficient ticket management ...

plan projects or workload forecasts. Manages and approves expenditures for accounts in line with the established policies and procedures. Manages complex relationships between delivery and consumer groups to ensure good client relations. Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects … meet client and company expectations and needs. Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts. Supports developing new business proposals and introduces new technology to enhance business solutions. Selects and hires employees. Trains and evaluates employees to enhance their performance, development ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Manager Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate … plan projects or workload forecasts. Manages and approves expenditures for accounts in line with the established policies and procedures. Manages complex relationships between delivery and consumer groups to ensure good client relations. Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects ...

network security controls to ensure secure, compliant and highly available infrastructure Monitoring network performance, capacity and availability, proactively identifying opportunities to improve reliability and service delivery Working closely with internet service providers, telecommunications partners and third-party suppliers to maintain service levels and deliver infrastructure enhancements … from analogue infrastructure to modern All IP networking solutions Producing and maintaining high-quality technical documentation, network diagrams and operational procedures Contributing to continuous service improvement initiatives while ensuring compliance with industry standards and data protection requirements What You Will Need to Apply: The ideal candidate for this role ...

Role Title - Supervisor Location - West Quays Main Duties and Responsibilities The Supervisor to provide best in class engineering service achieving 100% uptime along with meeting the ppm delivering in-line with the contractual obligations. Responsible for direction and effective corrective maintenance and planning of Critical Environment and Risk Management … contribute towards delivering industry standards with the primary objectives driving service delivery, quality and performance that will underpin both Integrals and JLLs vision for engineering excellence status. This is a key role requiring excellent teamwork, relationship management and technical skills. Key Responsibilities To represent the hard services team ...

Location West Quays Relationships Internal: Team/Engineering External: Clients/Suppliers Main Duties and Responsibilities The Supervisor to provide best in class engineering service achieving 100% uptime along with meeting the ppm delivering in-line with the contractual obligations. Responsible for direction and effective corrective maintenance and planning … Critical Environment and Risk Management and contribute towards delivering industry standards with the primary objectives driving service delivery, quality and performance that will underpin both Integrals and JLL's vision for engineering excellence status. This is a key role requiring excellent teamwork, relationship management and technical skills. ...

depending on experience) OS Headquarters Southampton |Hybrid working (4 days in office) Who we are We are Ordnance Survey, Great Britain’s national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions … Ordnance Survey’s digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, productstrategyand delivery of a portfolio of digital services across our Government, Business and Consumer markets. You willoperateat the intersection of Product, Technology, Data and Customer functions, ensuring ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree in a related ...

supporting Low Level Design (LLD) documentation. Develop Business Process Guides and operational documentation. Conduct interviews and workshops with SMEs and Customer to capture current service architectures and processes. Ensure documentation accurately reflects existing service delivery and support models. Apply Secure by Design principles within documentation where appropriate. … other stakeholders. Essential Experience Demonstrable experience authoring technical documentation. Proven experience producing or contributing to HLDs, LLDs and process guides. Strong understanding of service architecture and technical design documentation. Ability to rapidly assimilate technical information from SMEs. Excellent written communication and stakeholder engagement skills. Experience working within governance ...