76 to 100 of 103 Service Delivery Jobs in Manchester

investor in staff, they provide the one-to-one support and training needed to progress a long-term career within their organisation. Recognised for service delivery and offering some of the industry s most advanced instruments, they pride themselves on their detailed attention to customers needs and dedication ...

Finance and ICT divisions include:Group Chief Technical OfficerGroup Chief Financial OfficerDirector of Group FinanceAssociate Director – Group CreditGroup Financial ControllerHead of IT Service DeliveryHead of InfrastructureThe role also includes technical liaison with existing third-party vendors.ApplicationsThe PBSG Finance division has a suite of applications provided by The Access Group ...

lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers ...

Meet the TeamJoin Cisco Customer Experience (CX) UKI as an executive delivery leader partnering with our most prestigious enterprise customers. Our organisation is entrusted with architecting, delivering, and managing business-critical digital transformations that underpin national and global infrastructure. We combine industry-leading governance frameworks, deep technological mastery … year engagement and setting the benchmark for enterprise services delivery.Your ImpactAs a Programme Director, you will hold ultimate executive accountability for the overarching strategy, delivery governance, and operational excellence of a ~$100M+ CX Services portfolio (encompassing Professional Services and Support Services) for one of Cisco UKI’s largest strategic ...

deliver engaging presentations and demonstrations, and act as a trusted technical advisor throughout the customer journey. You'll work closely with sales, engineering and service delivery teams to design solutions that genuinely address customer needs. This is an excellent opportunity for someone with a technical IT background ...

deliver engaging presentations and demonstrations, and act as a trusted technical advisor throughout the customer journey. You'll work closely with sales, engineering and service delivery teams to design solutions that genuinely address customer needs. This is an excellent opportunity for someone with a technical IT background ...

Hold overall responsibility for the compliance of organisational wide information security systems. Be responsible for the overall cyber strategy, formulating, adjusting and ensuring the delivery of plans as necessary, across the short, medium and long term. Be responsible for and lead on threat intelligence and threat assessment … places, and the Greater Manchester system. Matrix working is key to delivering our organisation's and system priorities. You will actively enable collaboration through service planning, programme delivery, stakeholder engagement, and team leadership. This includes considering the wider impact of decisions, driving improvement, and supporting inclusive ways ...

Role Summary This role supports the delivery of efficient and effective Service Management processes within the Freshfields Global Centre in Manchester. It involves developing subject matter expertise in ITSM processes, analysing the impact of change, identifying opportunities for improvement, and ensuring processes align with business needs and industry … stakeholders across IT, business services and legal teams, the role focuses on refining and implementing processes, maintaining strong ServiceNow knowledge, and driving continual service improvement to enhance overall service delivery.Key responsibilities and deliverablesDevelop and maintain a thorough understanding of the business processes.Develop a deep understanding of the processes ...

Meet the Team Join Cisco Customer Experience (CX) UKI as an executive delivery leader partnering with our most prestigious enterprise customers. Our organisation is entrusted with architecting, delivering, and managing business-critical digital transformations that underpin national and global infrastructure. We combine industry-leading governance frameworks, deep technological mastery … setting the benchmark for enterprise services delivery. Your Impact As a Programme Director, you will hold ultimate executive accountability for the overarching strategy, delivery governance, and operational excellence of a ~$100M+ CX Services portfolio (encompassing Professional Services and Support Services) for one of Cisco UKI’s largest strategic accounts. ...

looking for a Technical Client Delivery Manager to take ownership of a portfolio of enterprise customers, leading projects from implementation through to ongoing service delivery. You'll work at the intersection of delivery, customer success and commercial growth, partnering with senior stakeholders to ensure successful outcomes. What … doing: Managing end-to-end delivery for multiple customer engagements Acting as the primary point of contact for key client accounts Leading cross-functional teams to deliver high-quality software implementations Driving governance, risk management, reporting and delivery excellence Building long-term customer partnerships and acting ...

property portfolio. Due to increased demand within the Facilities Maintenance & Compliance team, an opportunity has arisen for an experienced Helpdesk professional to support the delivery of maintenance services through the effective coordination of work requests, contractors and stakeholders. Your new role As Assistant Asset Technician - Helpdesk, you will play … responsible for receiving and managing maintenance requests, coordinating with contractors and operational teams, updating CAFM systems and ensuring a high standard of customer service is delivered to service users. This is an excellent opportunity for candidates with facilities helpdesk, CAFM, scheduling or maintenance coordination experience looking to further ...

practice team and serves as the first point of contact for patients. They efficiently guide patients to the right healthcare professional or service, helping to reduce unnecessary GP appointments while ensuring timely, safe access to care. Using structured protocols, Care Navigators assess patient needs via phone, online platforms … contact for patients accessing services at Lees Medical Practice and The Jalal Practice. The post holder will provide a professional, efficient, and patient-centred service, ensuring patients receive the right care, from the right person, at the right time. The Care Navigator will use care navigation principles to assess ...

building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery. A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work autonomously … influencing and mentoring others to design user-centred content to a high standard. They work on a multidisciplinary delivery team to design content that's informed by their experience, best practice and evidence, and meets the client's objectives as well as user needs.They are visible contributors ...

Technician/Field Service Engineer Location: Manchester Salary: Up to £35,000 per annum Travel: Approximately 50% travel across Greater Manchester each week Driving Licence: Full UK driving licence essential Vehicle: Access to your own vehicle required The Opportunity We are looking for an experienced IT Technician/Field … Service Engineer to join our Manchester-based team and provide trusted, expert IT guidance and hands-on technical support to our customers. This is a customer-facing role suited to someone who combines strong technical ability with excellent communication skills and takes pride in building lasting customer relationships. ...

Work with financial models and data to support growth plans. Deliver practical recommendations that help clients improve performance. Collaborate with finance, technology and client service teams to enhance service delivery. Contribute to the development of processes and best practice within a growing advisory function. About ...

their IT and managed services. The Role As Technical Account Manager, youll act as the strategic point of contact for a portfolio of managed service customers, working closely with technical, infrastructure, service desk and cyber security teams to ensure excellent service delivery. Youll take a proactive, consultative … develop practical IT roadmaps aligned to their wider business objectives. The role will include: Managing and developing relationships across a portfolio of managed service clients Acting as a trusted technology adviser to key customer stakeholders Leading regular customer meetings Developing customer technology roadmaps and identifying opportunities for modernisation Advising ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

combining deep Insurance industry knowledge with both business advisory experience and technical expertise.Our proposition differs from our competitors as we are not purely delivery-focused. We pride ourselves on providing a more consultative and strategic approach to quality engineering which results in our Insurance clients experiencing a premium service … will shape test strategy across traditional and agile programmes. You will also build senior client relationships and strengthen leadership capability. Responsibilities include:Lead delivery programmes by defining modern Quality Engineering strategies, test architectures, and assurance frameworks. Work closely with multi-capability teams and senior business and IT stakeholders ...

someone with a legal background and a genuine interest in generative AI who is keen to develop specialist expertise while contributing to the future delivery of legal services.Why Join Us This is a unique opportunity to become part of a growing area of strategic importance within the firm. … with a wide range of stakeholders, influence how AI is adopted across teams, and help create practical solutions that improve efficiency, knowledge sharing and service delivery.You will have the opportunity to:Develop expertise in the evolving field of AI within legal servicesCollaborate with colleagues across legal and business services ...

lifecycle. You'll develop and improve asset management processes, policies, and controls, using data and insight to support decision-making, drive compliance, and enhance service delivery. Working with a broad range of stakeholders across Digital, operational teams, and suppliers, you will help ensure DWP's technology estate remains well … some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. ...

office) Day rate: £400 - £450 (inside ir35) The Opportunity We are seeking an experienced Senior Commercial Manager to join a high-profile programme delivery team. This is an exciting opportunity to play a key role in managing strategic supplier relationships, ensuring contractual compliance, driving commercial performance, and supporting … successful delivery of large-scale services. Working closely with senior stakeholders, suppliers, and delivery partners, you will lead commercial activities across the contract lifecycle, helping to maximise value, manage risk, and maintain strong governance standards. Key Responsibilities Manage strategic supplier and contract relationships to ensure delivery against ...

property developers. Founded in 2014, we now support over 3,000 partners and more than 1 million properties. Our award-winning void energy service automates change of tenancy notifications to councils, water companies and energy suppliers, cutting admin time significantly. Through our industry partners we provide bespoke void energy … support the growing needs of the customer and wider business. You will work closely with software developers, business analysts, and operations teams to oversee delivery, manage dependencies and translate business needs into deliverable outcomes. This is a high-autonomy role, where you will be expected to research, plan ...

enterprise applications at Altus Group. Responsibilities Oversee critical platforms such as Salesforce, Workday and other enterprise applications supporting commercial operations, finance, HR and service delivery. Partner with senior stakeholders in Sales, Marketing, Finance, HR and Technology to align applications with business priorities and measurable outcomes. Drive roadmap planning, prioritisation … multidisciplinary team of analysts, developers and specialists, shaping operating model and future structure. Introduce scalable processes, governance standards and operational discipline to optimise delivery and risk management. Identify and champion opportunities for technology modernisation and AI adoption across the ecosystem. Collaborate with enterprise architecture, infrastructure, security and delivery ...

advisory services. Key Responsibilities Provide functional and technical consulting expertise across Oracle Financials and Procurement modules. Deliver support and enhancement services within managed service environments. Investigate, troubleshoot and resolve application issues. Work closely with clients to understand business requirements and recommend effective solutions. Support project delivery activities including … system improvements, upgrades and implementations. Produce and maintain high-quality documentation and knowledge-sharing materials. Collaborate with internal teams and stakeholders to ensure successful service delivery. Required Experience & Skills Functional Expertise Strong knowledge of Oracle Financials and Procurement modules, including iProcurement. Excellent understanding of end-to-end finance ...