6 of 6 Service Management Jobs in the City of London

Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst … join the Technology team particular focus on Root Cause Analysis (RCA). Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). Youll work with technical teams and service ...

Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst ...

Sector: SaaS What are you going to do? Our client is a global SaaS company with expertise for over 30 years in a modern service-management platform designed to create a smoother, smarter, and more efficient experience for both employees and support teams. As a Business Development Representative … market. Upon joining you'll be assigned a Business Unit dedicated to generating opportunities in specific industries alongside a Business Development Manager, Service Management Consultant, and Customer Success Manager. The client has branches around the world, you'll be part of international organisation too! While ...

with PMs and product owners to resolve under/over-allocation and support headcount and cost control. Support vendor governance by coordinating inputs on service health, SLAs/KPIs, renewals and risks, and highlighting potential business impact. Produce simple but high-quality governance and operational reports (primarily Excel/… meetings, while adding insight rather than simply 'ticking boxes'. Key Skills/Requirements Experience in governance-focused business support, PMO, COO or business management roles, ideally within large, structured organisations (financial services or similar). Strong stakeholder and relationship management skills, confident engaging with senior managers/ ...

Sector: SaaS What are you going to do? Our client is a global SaaS company with expertise for over 30 years in a modern service-management platform designed to create a smoother, smarter, and more efficient experience for both employees and support teams click apply for full ...

documentation, dashboards, and reports using Smartsheet, SharePoint, and Excel. Manage stakeholder communication and ensure transparency on progress, risks, and dependencies. Required Skills Strong Project Management skills with the ability to deliver under pressure. Technical background in networking, voice, and infrastructure technologies. Expertise in Smartsheet, SharePoint, and advanced Excel … tracking and reporting. Ability to provide strategic direction and influence decision-making at leadership level. Excellent communication, negotiation, and stakeholder management skills. Preferred Qualifications PMP or PRINCE2 certification. Experience in Cloud platforms (AWS, Azure) and infrastructure modernization projects. Familiarity with ITIL processes and service management. Randstad Technologies ...