26 to 41 of 41 Service Management Jobs in the City of London

associated runtime services. Own the technical integrity, availability, resilience, recoverability and security of the Unisys platforms within your scope. Maintain effective oversight of production service performance, operational risks, vulnerabilities, capacity, software currency, hardware lifecycle and technical debt. Lead complex infrastructure change, including hardware refreshes, software upgrades, resilience improvements, security … remediation, service transitions and platform decommissioning. Ensure changes are appropriately designed, tested, risk‐assessed and governed, with robust implementation, recovery and stakeholder‐communication plans. Act as a senior escalation point during major incidents, bringing together engineering teams, application owners, service management, suppliers and senior stakeholders to restore ...

large-scale, high-impact digital health projects and programmes. Oversee multiple complex technology programmes using AI and data, ensuring delivery excellence, commercial performance, risk management, and high-impact outcomes. Practice Leadership & Sector Growth Drive market strategy, proposition development, and thought leadership for the Health practice embedding Digital and Technology … Lead development of major proposals and bids, including acting as Bid Lead for high‐value pursuits. People Leadership & Culture Leadership responsibility to support the management, mentorship, professional development and growth of junior colleagues, developing key capabilities and Digital Healthcare domain expertise in line with the Healthcare Technology Strategy. Champion ...

Lead infrastructure and collaboration technology workstreams across complex defence projects. Provide expert-level troubleshooting, fault diagnosis and resolution for telephony and infrastructure services. Ensure service delivery meets demanding SLAs and operational requirements. Work within strict governance, security and change management processes. Contribute to service improvement initiatives, increasing … workstreams using recognised methodologies such as PRINCE2 or PMI . Experience operating within highly regulated, secure environments with robust governance controls. Strong understanding of service management and working to challenging SLA targets Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

Relationship Development Build long-term, high‐trust relationships with key stakeholders Identify upsell and cross-sell opportunities within existing accounts Position Kocho’s broader service portfolio strategically Maintain executive‐level engagement beyond initial deal closure Nurture and develop opportunities within the sales pipeline Work closely with marketing, pre‐sales … with farmer discipline. Experience & Capability Proven success selling complex IT services and digital transformation projects Strong understanding of business transformation, operating model design, IT service delivery and IT service management Track record of winning new logos and expanding existing accounts Comfortable selling to both technical and business ...

Hunter Bond is seeking an experienced professional to own end-to-end service integration and performance management across a portfolio of IT services supplied by multiple providers. The role requires driving cross-supplier collaboration, issue resolution, and governance, ensuring accountability and consistent delivery across regions. The ideal candidate … strong IT Service Management experience in multi-supplier environments, exposure to SIAM or Vendor Management, and excellent communication #J-18808-Ljbffr ...

delivery approach, plan, dependencies and resources required for technical infrastructure workstreams Lead delivery of SIP/Unified Communications projects, including planning, migration, cutover, testing, service transition and operational handover activities Coordinate technical teams, third-party suppliers and client stakeholders across voice, network, telephony, contact centre and collaboration technology workstreams … Ensure solution designs, implementation plans and delivery activities align with the customer s infrastructure strategy, technical standards and governance requirements Work closely with internal management, business stakeholders and external partners to develop effective delivery plans, service models and transition approaches Maintain robust governance, including plans, RAID, reporting, decision ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

travel Duration: 6 months initially IR35 Status : Inside This senior-level role sits within a Storage team responsible for the provision of Managed Service & Project activities. The team provides support to the Storage devices on the Live, Development & Test environments as well as performing all Change & Project work. … Switches & SanNav Strong teamwork and interpersonal communication. Have a proven problem solving ability. Proactive approach to personal workload management. Awareness of the ITIL Service Management framework and specifically incident and change management Use and support of Veritas NetBackup Good knowledge of NetApp & Hewlett Packard storage devices General ...

initiatives to leverage data and technology to improve the operational efficiency of our business. The Global IT division is committed to providing certainty of service and technology solutions that just work, ensuring the business is built to outperform.With 110+ colleagues in the Multiplex Global IT division, we have roles … Discretionary annual bonus 8% company contribution pension 25 days annual leave + holiday buy options Single private medical cover employee assistance programme virtual GP service Competitive parental leave flexible benefits from season ticket loans discounted gym memberships cycle to work scheme Professional career development opportunities wealth of learning offerings ...

support team across the region. You will manage a team of 21, including four Asset class Leads, coordinating with Operations, Technology and IT Service Management to ensure high-quality support for brokers and clients. The role emphasizes hands-on leadership, stakeholder management and people development … fast-paced electronic trading environment, with a focus on service excellence and continuous #J-18808-Ljbffr ...

including network topology, identity, governance, and security guardrails Define and implement multi-cloud integration patterns including hybrid connectivity, cross-cloud networking, and unified identity management Produce architecture documentation, solution blueprints, and technical runbooks Lead technical design workshops and engage with stakeholders at all levels Oracle Database Administration Administer … optimise Oracle Database environments (11g, 12c, 19c and above) on-premises and in cloud Manage Oracle Database Service deployments across OracleDB@Azure, OracleDB@AWS, and OracleDB@GCP Perform database performance tuning, patching, backup and recovery, and capacity planning Manage Oracle RAC, Data Guard, and ASM environments Support Oracle Advanced ...

initiatives About you - Oracle Database Engineer (Oracle DBA): Strong Oracle DBA experience across 12c, 18c, 19c and 23ai, including installation, configuration and full lifecycle management Solid grounding in Exadata Infrastructure, ideally including Autonomous Exadata Cloud @ Customer (ExaCC) Hands-on experience with Oracle RAC and Clusterware (CRS): build, administration, troubleshooting … experience Java development knowledge Git or Stash version control Understanding of server architecture, enterprise storage, networking and firewall concepts Familiarity with ITIL and formal service management processes #J-18808-Ljbffr ...

Service Management Group (SMG) in London is seeking a Product Solutions Specialist to join SMG Technology. You will own the customer-facing product experience for Plan-Apps MMP, guiding prospects from first conversations through initial onboarding. You'll combine product expertise with storytelling, lead tailored demonstrations, shape messaging ...

auditor is also considered Ideally you will have a baseline knowledge or familiarity across the following areas: IT risks, information security, cyber risk, IT service management, system development practices, IT general controls, application controls, and data concepts. Desirable Skills Progress toward, or completion of, a relevant professional qualification ...

directly and through several strategic partners. Proven ability to build a strategic and concise territory plan and execute according to plan. Knowledge of Field Service Management Solutions (Salesforce or ClickSoftware), CRM or ERP (Salesforce, Oracle, SAP) is preferred. Dynamic, self‐motivated, creative thinker with an appreciation of corporate ...

environment selling directly and through several strategic partners. Proven ability to build a strategic territory plan and execute according to plan. Knowledge of Field Service Management Solutions (Salesforce or ClickSoftware), CRM or ERP (Salesforce, Oracle, SAP) is essential. Experience of a sales role within a Salesforce environment, partner ...