101 to 125 of 382 Service Manager Jobs in the UK

Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. Job Description As our Service Delivery Manager, you will play a key role in ensuring the delivery of effective Operational service within our Tech function. … will play an active part in Major Incident Management, Service Reviews for Tier 1 suppliers, ensuring that our Tech Department meets its SLA with the business, internal customer reviews and business wide communication related to operational service and stakeholder management. Additionally, you will support IT Admin on invoicing ...

line Service Desk Shift Manager Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead …/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service ...

using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About The Role As a Service Delivery Manager, you'll play a key role in shaping, leading, and continuously improving service delivery. You'll be responsible for ensuring … SLAs, while supporting business growth and maintaining strong customer relationships. This role sits within an expanding team and offers the opportunity to influence service management practices, work across multiple contracts and geographies, and help mature service processes aligned to industry best practice. As a Service Delivery Manager ...

Description: Leonardo UK Ltd is seeking experienced IT Service Managers to work within its Digital Solutions Tech Ops Function to support all aspects of Service Operations Management, focussing on service stability (Incident and Problem Management) and Service Performance (demand, capacity, risk and CSI) in support … across Leonardo’s business operations in the UK. This is a hybrid role and will require occasional national travel. Purpose: Collaborating with the Leonardo Service Performance Lead and internal and external Service Providers to deliver service performance for Digital Solution services across the UK covering the following ...

Service Delivery Manager has overall responsibility for day-to-day customer engagement and delivery of a high-quality service to customers in line with the scope of our support contracts. Working for designated accounts within Managed Services, they ensure that business as usual activity is delivered … within agreed service levels, act as a direct point of contact with key stakeholders taking ownership and where required drive continuous service improvement for that Customer. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government ...

Company description: Service Operations Manager Job description: Unitingwhatsnext in traffic. Service Account Manager At Yunex Traffic,welaunch cities into the future withforward-looking infrastructure and transport solutions, making mobility safer, moreefficientand more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness … recruitment process, please visit ourRecruitment Journey page onourwebsite. Do you want to make a difference with the work you do Join us asa Service Account Manager. Based at our Avonmouth depot were looking for a Service Account Manager to lead our Field Service Team ...

Northrop Grumman Corp. (JP) in Cheltenham is looking for an IT Service Manager to lead service management activities across the full lifecycle. This role involves building relationships with customers, managing service issues, and supporting operational teams to ensure dependable service delivery. The ideal candidate … will have strong experience in service management, a solid understanding of ITIL, and excellent communication skills. The position offers flexible working options and a range of benefits. #J-18808-Ljbffr ...

Service Delivery Manager - 3 Month FTC Birmingham, three days per week on site £40,000- £45,000 pro rata + £5,000 car allowance We're recruiting a Service Delivery Manager for a Birmingham based technology business on an initial three month fixed term … contract. The business requires someone who can quickly take ownership of customer relationships and day to day service delivery. You'll manage a portfolio of customers, lead service reviews and ensure issues, risks and improvement actions are properly managed through to resolution. The initial contract is for three ...

This is an exciting opportunity for an IT Operational Delivery Project Manager/IT Service Manager to join this global Energy company looking after DEX Sustainability, including Delivery, Operational Readiness, Stabilisation and Risk Reduction. Description: DEX Sustainability Responsibilities Lead DEX Sustainability from design into delivery … implementation and value realisation Strong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX. Good infrastructure knowledge including resilience, environments, release management and change control Define and manage Non-Functional Requirements and measurable operational outcomes Drive operational readiness, service transition, deployment and support ...

Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes … Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you'll be doing Lead and manage the Service Assurance team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM) across ...

Need To Hold Full Right To Work In The UK- Not Suitable For Visa Holders. We're growing and looking for an experienced Service Design Manager to join our team. If you're a natural initiative-taker who thrives on solving complex challenges, brings out the best … digital, design, strategy, and technology to help leading Financial Services organisations reimagine how their products and services are delivered. From customer journeys and service ecosystems to organisational processes and digital touchpoints, you'll play a key role in designing end-to-end services that create meaningful impact for customers ...

Title: Payroll Service Delivery Manager Location: Weybridge, GB Reference No: 3441 Office Type: Office Elevate Your Career with Zalaris Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions. We’re big enough for you to grow and be a part of an international … it. Role Summary Are you passionate about delivering exceptional payroll and HR services while building strong relationships with customers? We are looking for a Service Delivery Manager to join our UK and Ireland Service Delivery team. In this role, you will act as a trusted advisor ...

between introducing new technology and introducing technology that actually works when it reaches the people using it. That’s where you come in. As Service Transition Manager you will make sure new and changed IT services are genuinely ready for the real world, are properly tested, documented … supported and then handed over into BAU. But this isn't just a Service Transition role. You'll also be looking at what happens after technology goes live. Why does the same incident keep happening? Why is a supplier repeatedly missing expectations? What are users telling us that ...

throughout all levels of the client organization, generating results that allow our clients to thrive. What You’ll Do As the Global IT Service Catalogue Process Owner within Tech@BCG, you will own the end‐to‐end design, governance, and continual improvement of BCG's IT Service Catalogue … line with ITIL 4 best practice. You will define and drive the Service Catalogue Management process, setting the standards for how services are structured, described, priced, and requested, and act as the single point of accountability for catalogue accuracy, consistency, and business relevance across all Tech@BCG towers ...

University of Salfords Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root … causes, produce actionable insights and influence strategic decisions across the universitys technology landscape. You will work closely with service owners, technical teams and senior leadership to translate data into measurable improvements, ensuring high-quality, reliable digital services for staff and students. This role is ideal for a proactive, data ...

Service Design Manager Redhill, Surrey Hybrid Working 16-Month Fixed Term Contract The Opportunity A leading global technology and engineering organisation is seeking an experienced Service Design Manager to join a major long-term transport technology programme. The role is responsible for defining … implementing the service design and service transition approach across a large-scale, business-c click apply for full job details ...

MERITUS are recruiting for a DV Cleared Service Delivery Manager to join our client in Woking in a permanent position as they continue growing their operation. SERVICE DELIVERY MANAGER - UP TO £90,000 PER ANNUM + BONUS - WOKING - DV CLEARED - MOD FOCUSED - FAST MOVING … PROCESS - SECTOR: Defence Our client, a leading engineering and technology organisation operating across defence and national security, is seeking an experienced Service Delivery Manager to join their team. This role involves managing customer support services, coordinating internal teams and suppliers, and ensuring high levels of customer satisfaction ...

meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve. About the role As Service Desk Manager, you will lead the evolution of a modern, high-performing Service Desk that underpins digital policing across Wiltshire Police. … services. This is an exciting opportunity to shape how support services are delivered, drive continual improvement and build a culture of innovation, accountability and service excellence that enables the future of Digital, Data and Technology across the Force. What you will be doing Lead and develop a high-performing ...

Could you be the driving force behind secure service excellence? We’re looking for a passionate and pragmaticService Managerto lead the delivery and continual improvement of services for our Defence clients. This position is full-time onsite at Hemel Hempstead and requirescurrent active DV clearance. You’ll join … ITIL standards while supporting Sopra Steria’s strategic goals. You’ll also play a key part in transformation initiatives and client engagement. As a Service Manager, you will own and deliver medium-scale services or take responsibility for part of a large service under the direction ...

small and simple, to the large and complex, we want a life-long partnership, a company our clients and people can rely on. Role: Service Delivery Manager (12 month fixed term contract) Location: London EC2M - Hybrid, 2 days per week in the office Supported by: Client Success … Director Salary: £50-55,000 per annum The role Natilik’s Managed Services are delivered by Service Delivery Managers (SDM) who play a pivotal role in the management and services our clients receive. The SDM acts as a conduit within Natilik ensuring all contracted deliverables are scheduled ...

Technical Service Delivery Manager Location: Luton Rate: Up to £90 per hour (Inside IR35) Contract: 6-month Contract The Role: As the Technical Service Delivery Manager, you'll be required to support the delivery of technical services within a Defence environment by acting … interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Please note: Due to the nature of the work, you will need to already hold a high level of UK security clearance Key Responsibilities Manage technical incidents through to resolution, ensuring timely progression ...

Technical Service Delivery Manager Location: Luton Rate: Up to £90 per hour (Inside IR35) Contract: 6-month Contract The Role: As the Technical Service Delivery Manager, you'll be required to support the delivery of technical services within a Defence environment by acting … interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Please note: Due to the nature of the work, you will need to already hold a high level of UK security clearance Key Responsibilities Manage technical incidents through to resolution, ensuring timely progression ...

Technical Service Delivery Manager Location: Luton Rate: Up to 90 per hour (Inside IR35) Contract: 6-month Contract The Role: As the Technical Service Delivery Manager, you'll be required to support the delivery of technical services within a Defence environment by acting … interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Please note: Due to the nature of the work, you will need to already hold a high level of UK security clearance Key Responsibilities Manage technical incidents through to resolution, ensuring timely progression ...

leading Banking client are looking for a talented and motivated individual to take responsibility for end-to-end service integration and performance management across a portfolio of IT services delivered by multiple suppliers and providers, ensuring consistent delivery, control and accountability across multiple suppliers and regions. This … newly created role in a growing area of the business. A brilliant opportunity! Job Responsibilities Owning the end-to-end service outcome across multiple suppliers and service providers. Driving cross-supplier collaboration, issue resolution and service improvement activities. Holding suppliers accountable for service performance and service ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service ...