76 to 100 of 382 Service Manager Jobs in the UK

CITIZENSHIP REQUIRED FOR THIS POSITION: Yes ReLOCATION ASSISTANCE: No relocation assistance available TRAVEL: Yes, 10% of the Time IT Service Manager Requisition ID: R10219902 Location: Cheltenham (onsite) Citizenship Required: UK Clearance Type: Highest level of UK Government clearance Salary: £50,000 - £70,000 At Northrop Grumman … impact we have within our communities. The Opportunity This is more than just a job; it’s a mission. As an IT Service Manager , you’ll join our National Security Solutions (NSS) organisation, working at the heart of complex technical environments that support some ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking for an opportunity to drive service excellence within a fast-paced technology environment? We're looking for a Service Delivery Manager to lead high-performing support teams, improve click apply for full job details ...

Description Job Title: NDH(D) Service Delivery Manager Contract: 12-month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment … with ITIL v3 and Defence/public‐sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements are implemented to meet evolving customer needs and the strategic direction set by Maritime ...

Service Transition Manager Location: Manchester (1 day per week onsite, remainder remote/hybrid) Contract Type: Permanent Salary: Competitive + Benefits Overview We are seeking an experienced Service Transition Manager to play a key role in delivering successful technology and digital transformation initiatives. This … position will be responsible for ensuring that new or changed technology services transition smoothly from project delivery into operational support, with clear service ownership, support processes and governance in place. Working across business, technology and third-party suppliers, you will establish service acceptance criteria, define support models, coordinate ...

Department : Managed Services Reports to : Operations Manager Shape the Future of Managed Services We're looking for an experienced and people-focused Service Delivery Manager to join our growing Managed Services team. This is a newly created role that offers a unique opportunity to help … define service delivery standards, influence best practice, and make a significant impact on both client experience and team development. As a Service Delivery Manager, you'll be responsible for leading the delivery of exceptional service across multiple client accounts, ensuring operational excellence, strong client relationships ...

Service Transition Manager Bristol £45,000 + company bonus We have an exciting opportunity for a Transition Manager to join an established managed services provider in Bristol. Working within a team of 2 Service Transition Managers, this is a brilliant opportunity for an experienced … Service Transition Manager to take ownership of end‐user and endpoint service transitions, driving smooth handovers into BAU and ensuring organisations experience seamless, disruption‐free change. Acting as the single point of accountability across delivery, operations and business leadership, you’ll shape ITIL‐aligned transition plans ...

display and foster them,?its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners, ensuring ...

Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Service Delivery Manager to manage global customer relationships and the delivery of technical services. This is an excellent opportunity for someone with 2–3 years … Service Delivery experience who is ready to take the next step, broaden their responsibilities and develop within a growing technical environment. Key Responsibilities: Manage service delivery across multiple customers. Run QBRs and regular service reviews. Monitor SLAs, KPIs and service improvement actions. Build strong customer ...

Technical Support & Service Manager Location: Lewes, East Sussex Salary: £40,000–£50,000 + discretionary company performance bonus Working pattern: Full-time, office-based, five days per week; UK site visits and occasional international travel Our client is a leading worldwide manufacturer of passenger information systems … carried out at its head office in East Sussex. Following significant growth over the past three years, the business is seeking a Technical Support & Service Manager to lead its UK Technical Support team through continued growth and technological and organisational change. You will lead a team ...

Service Delivery Manager Location: Central Swindon Salary: Competitive + Benefits About the Role We are seeking an experienced Service Delivery Manager to lead the delivery, performance and continuous improvement of a maintenance contract supporting critical station information, communications and security systems across a rail … environment covering the South West and West regions of the UK. Based in Central Swindon , you will be responsible for managing operational service delivery, customer relationships, contract performance and a team of Field maintenance/Service Engineers. Acting as the primary customer interface, you will ensure service ...

TITLE: Service Desk Manager LOCATIONS: London SE10 SHIFT PATTERN: Monday to Friday, 9am to 5pm SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help! ROLE OVERVIEW … PURPOSE The Service Desk Manageris responsible forleading and developing the Technical Services Service Desk, ensuring the consistent delivery of high-quality customer service, operational coordination and contract support across multiple clients and business units. The role is accountable for creating a professional, customer-focused service operation ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of the new NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties of the job Lead ...

using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are seeking an experienced Service Delivery and Service Improvement professional to take ownership of the ongoing performance, stability, and continuous enhancement of IT services across the organisation. This role … responsible for ensuring high levels of service quality through effective service delivery management, performance monitoring, incident and escalation management, supplier governance, and stakeholder engagement. Working closely with both business and IT teams, you will drive service excellence by identifying improvement opportunities, managing risk and compliance activities, supporting ...

Service Improvement Manager London - 5 days per week onsite (initially) Day rate - to be negotiated 6-month contract We are representing a well renowned company in the midst of transformation and change who are looking for an IT Service Improvement Manager to join their … collaborative team. As the IT Service Improvement Manager, you will help tackle and improve a number of IT service challenges that have impacted end-user experience across areas including AV technology, printing, end-user computing, and workplace IT services. You will act as the focal point ...

TITLE: Service Desk Manager LOCATIONS: London SE10 SHIFT PATTERN: Monday to Friday, 9am to 5pm SALARY: Competitive ROLE OVERVIEW AND PURPOSE The Service Desk Manageris responsible forleading and developing the Technical Services Service Desk, ensuring the consistent delivery of high-quality customer service, operational … coordination and contract support across multiple clients and business units. The role is accountable for creating a professional, customer-focused service operation that acts as thecentral pointof coordination for reactive maintenance, planned maintenance, customer communications, engineer schedulingand service performance. Working closely with Operational Managers, Account Managers and customers ...

Title: Service Manager Contract Type: Permanent Salary: £39,340.77 per annum (pro rata) Working Hours: 30 hours per week Working Pattern: Monday To Friday, 9am to 5pm. Location: Salveson House, Romford If you share our values and are excited about making a significant impact at Riverside, please … unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Service Manager You will be working from one of our supported services providing motivational leadership to empower and engage your team to deliver an outstanding ...

Title: Technical Support & Service Manager Location: Lewes, East Sussex Salary: £40 - £50k plus discretionary company performance bonus Working pattern: Full-time, office-based, five days per week; UK site visits and occasional international travel Our Client is a worldwide, leading manufacturer of passenger information systems … products and services we support. As our hardware, software and connected systems continue to evolve, we are looking for a talented Technical Support & Service Manager to lead our UK Technical Support team during an exciting period of growth, technological change and continuous improvement. The successful candidate will ...

ITSM Service Manager Basic Information Shift Pattern: Standard 40 Hour Week (United Kingdom) Scheduled Weekly Hours: 40 Corporate Grade: D - Assistant Vice President Reporting Line: (UK Division) Information Technology Location: UK-London Worker Type: Permanent Responsibilities Act as the point of escalation for incidents … business hours Oversee the problem management processes. Proactively assess service issues, perform trend analysis and make recommendations for intervention/improvement Design an effective set of service measures and establish monthly service reporting Provide excellent customer support against defined SLA's and maintain effective working relationships with ...

RH12 1EH, UK job type: Permanent/Full-time Sector and subsector: Communications | Digital Annual Salary range: from £ 40,000.00 to £ 45,000.00 Customer Service Manager Horsham, West Sussex Full-time | Are you a natural leader with a passion for delivering exceptional customer experiences? Telecom Acquisitions … looking for a proactive and people-focused Customer Service Manager to lead our dynamic support team during an exciting phase of growth. As the driving force behind our Customer Care and Technical Support desks, you’ll ensure every customer interaction is handled with care, speed, and precision. ...

Service Desk Manager We are looking for an experienced Service Desk Manager to lead and develop a busy Managed Service Provider (MSP) Service Desk. You’ll manage a team of 6–8 Service Desk Engineers , ensuring high-quality IT support, strong … customer service, SLA/KPI performance and continual service improvement. Key Responsibilities Lead, coach and develop a team of Service Desk Engineers Manage day-to-day Service Desk operations, workload and resource planning Monitor KPIs, SLAs and customer satisfaction Act as the escalation point for technical ...

read about the latest news via our StoryHub . Description and Requirements Join Lenovo's Solutions & Services Group (SSG) and help drive exceptional service delivery for enterprise customers across E EMA . As a Service Delivery Manager, you will oversee customer satisfaction, partner performance, service quality, and operational improvements while collaborating with Sales, Engineering, Operations, and external service providers. This role reports to the Senior Manager, Service Delivery, EMEA ISG ISS and offers broad exposure to regional and EMEA-wide initiatives. What You Will Do: Client Satisfaction & Stakeholder Management ...

deliver apps in the public cloud with ease and security in mind... to continue our growth trajectory we’re looking for a specialist Service Delivery Manager to join the team managing the platform support function for an AWS based cloud platform for our flagship public sector client. … join an exciting, fast-paced environment working hard to deliver ministerial commitments for the benefit of our client and the public. As the Service Delivery Manager, you take a lead role and will be a key decision maker, liaising with the most senior internal and 3rd party ...

Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of the new NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient pathways … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Lead the operational service management ...

Type: Full Time Time: Permanent Location: Glasgow Department: Information Technology The Role As the IT Customer Service Manager (UK, Europe & MEA), you will lead a team of Local Support Technicians and managed service providers, ensuring the delivery of high-quality IT support across the region. … will oversee ticket management, service performance, stakeholder and vendor relationships, and continuous service improvement initiatives. Working closely with IT leadership, you will drive operational excellence, develop team capability, and ensure a consistent, customer-focused service that supports the firm's strategic goals. Essential Skills & Experience Leadership & People ...

Warehouse & Automation Service Delivery Manager We are looking for an experienced Warehouse & Automation Service Delivery Manager to take ownership of the ongoing service delivery, performance and continuous improvement of automated warehouse and logistics systems. You will act as a key point of contact … technology partners, ensuring warehouse automation solutions remain reliable, performant and aligned with operational requirements. This is a highly customer facing role, responsible for managing service performance across complex automated environments and ensuring agreed SLAs, KPIs and contractual commitments are consistently achieved. Key Responsibilities Own the end to end service ...