76 to 100 of 109 Service Manager Jobs in the UK

Service Manager - Cheltenham, UK Up to £70,000 Depending on Experience Office in Cheltenham Active eDV required ABOUT THE CLIENT Our client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK click apply for full job details ...

based global organisation specialising in queue management and customer flow solutions, operating across more than 150 countries. They are now seeking an experienced Installation & Service Manager to take full ownership of their UK-wide installation, service, and maintenance operations click apply for full job details ...

Role: Service Delivery Manager Location: Basingstoke Duration: 6 Months Day rate: £600 Inside Ir35 Active DV clearance required Mandatory skills: Oversee end-to-end delivery of IT services across infrastructure, support functions and in close collaboration with the customer. Ensure services are delivered in line with agreed … SLAs, KPIs, and compliance requirements. Monitor service performance metrics, analyse trends, and generate detailed reports for internal and client review. Act as the main point of contact for the customer regarding service delivery and performance. Manage incident, problem, and change management processes in accordance with ITIL best practices. ...

international clients' with a HQ in Newcastle are looking to bring on an IT Field Service Manager as part of their core IT Ops Function. You will be involved in leading a national team of IT Field Engineers, ensuring all sites within the organisation are provided with ...

Customer Service Specialist Manchester City Centre 25,000 Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will … Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical ...

Important High Level Summary Notes For this role, you must be able to demonstrate: End-to-end ownership of enterprise data applications Accountability for service performance (SLAs, SLOs, KPIs), stability, and lifecycle management Experience operating within ITSM frameworks (incident, problem, change, release governance) Ownership of service governance, reporting … progress through people and market-leading technology. This role is responsible for the end-to-end ownership of a global data/analytics platform service domain, ensuring performance, stability, governance, and continuous improvement.You will sit between Technology Operations, Architecture, and business stakeholders, ensuring that platform services are well-governed ...

Service Design & Transition Manager Location:Telford Hybrid (2 days onsite per month) Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Day Rate:Up to £490/day inside IR35 Clearance:Active SC Clearance required Sector … Public Sector Overview We are looking for aService Design & Transition Managerto support end-to-end service design and transition activities across project delivery xxuwjjq teams. This role is focused on ensuring new or changed services are oper Please click on the apply button to read the full job description ...

Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: IT Service Desk Manager Supplier & ServiceNow Product Owner (EU) Here at XPO, we take our people seriously. We are seeking a highly motivated and experienced IT Service Desk Manager to join our dynamic IT team ...

Company Overview J & J Systems UK Limited is a Managed IT service provider, based outside Canterbury, committed to delivering innovative IT support for cloud and on-premise solutions to businesses. We value excellence, reliability, and customer satisfaction in all our services. Summary We are seeking a highly motivated Operations … Operations Manager will play a key part in ensuring operational excellence and client satisfaction, leading the technical team, managing workflow and maintaining service standards. Responsibilities Lead and manage the technical team, ensuring work is delivered efficiently and the day to day operation runs smoothly Monitor and manage ...

Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working closely … with stakeholders to ensure operational excellence. What you'll be doing Lead, manage and mentor the Service Centre team within Operations Goal setting, skill enhancement and coordination of performance review activities for Service Centre employees Investigate and resolve any issues resulting from substandard performance. Ensure company policies ...

This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction.You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced ...

Umbrella Engagement/Three Days on site in Regional Hub/Strong Background in Service Transition/Introduction. The successful candidate will need to have significant experience working as Service Transition/Introduction Manager working on/around IAM programmes (Identity Access Management). Must have ...

Umbrella Engagement/Three Days on site in Regional Hub/Strong Background in Service Transition/Introduction. The successful candidate will need to have significant experience working as Service Transition/Introduction Manager working on/around IAM programmes (Identity Access Management). Must have ...

largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including … unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services. About the Role We seek an IT Service Delivery Lead to innovate and provide exceptional client service and be accountable for the quality and delivery of Technology client engagement on behalf ...

Brentwood, Essex. Our client requires an interim resource for management and delivery of digital services across the organisation and another partner organisation. As Digital Service Manager, you will lead the digital service teams (Product Development & Application Support and Geospatial) ensuring reliable digital services. This role … site. Duties and Responsibilities but not limited to: Own the live operation of digital services. Act as escalation points, oversee incident, problem and service requests. Work with Services to reduce failure demand. Use resident and Officer feedback to improve digital experiences. Ensure service meet information governance, data protection ...

Description Service Design & Transition Manager Location:Telford Hybrid (2 days onsite per month)Day Rate:Up to £490/day inside IR35Clearance:Active SC Clearance requiredSector:Public Sector Overview We are looking for aService Design & Transition Managerto support end-to-end service design and transition activities ...

Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working closely ...

Services Manager Plymouth, Devon (Remote role with travel to client sites) c£40,000 per year 25 days holiday plus bank holidays, Pension (local government 22%), Life Insurance, etc. The Opportunity: Our client based in the Education sector are looking for an IT Services Manager … here at ISR to learn more about our client working at the heart of the education sector based in Plymouth as an IT Services Manager and how you can become a part of their ongoing success story. ...

seeking a IT Service Performance & Reliability Manager to take ownership of performance, capacity, and resilience across critical IT services. This role focuses on keeping customer-facing services fast, reliable, and fully observable, while driving continuous improvement. You will lead observability across services, ensuring effective monitoring and actionable … outset, while supporting continuity planning and risk management. Working closely with technical teams and stakeholders, you'll help resolve issues and deliver ongoing service improvements. Key Requirements Experience managing capacity and performance in IT environments Hands-on experience with AWS and Azure Strong knowledge of ITIL v3/ ...

Technical Services Manager (Apple/macOS Repairs) Maidenhead, Berkshire | Full-Time | Up to £50,000 + Benefits Lead a Specialist Apple-Focused Technical Services Team We’re looking for an experienced Technical Services Manager to lead a specialist repair and service operation, with a strong … small team of skilled technicians and administrators while remaining hands-on with advanced diagnostics, repairs, escalations, and operational oversight. The Role As Technical Services Manager, you will take ownership of the day-to-day performance of the team and operations, ensuring excellent service standards, efficient workflows ...

Recruitment are partnering with an expanding IT services organisation to recruit a Team Manager to lead and develop a core service delivery function providing solutions to the corporate SME market across both Norfolk and the UK. This is a pivotal leadership role, responsible for stabilising, developing … driving the performance of a key service within the business. Leading from the front, this senior-level role will combine technical credibility, project scoping, planning and coordination, commercial awareness and strong people management to deliver high-quality outcomes for clients. This is a hands-on position ...

Description As a Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous ...

systems across multiple retail sites. The successful candidate will act as the key link between the Support Desk, Field Engineers, and wider stakeholders, ensuring service levels are consistently met. Key Responsibilities Manage and schedule IT Field Engineers across Europe, ensuring efficient deployment and coverage. Oversee break-fix maintenance … EPOS units across a large retail store network. Use Fieldmotion to manage jobs, allocate workloads, and track engineer activity. Manage and update incidents and service requests through ServiceNow . Liaise closely with the Support Desk and Support Desk Manager to prioritise and coordinate work. Monitor SLA performance ...

Client Services Manager Location: Coventry & Manchester (hybrid, with regular on-site presence at both sites)Lorien is looking for an experienced Client Services Manager to lead a key client programme, overseeing service delivery and stakeholder engagement across RPO and MSP . This is a senior … consultative role with a strong commercial and growth focus ideal for someone who enjoys building trusted relationships, leading teams, and improving service performance. What you'll be doing In this role, you'll take ownership for client relationship management, delivery performance and account development. Lead and develop ...

Title: Senior IT Services Category Manager Location: Farnborough (3 days onsite per week) Term: 6 Months IR35: INSIDE Day Rate: £DOE I am seeking an experienced Senior IT Services Category Manager to lead the strategic management of a high-value IT Services portfolio within a dynamic … thrives in ambiguity, can operate at pace, and is confident engaging at Director and CIO level. The Role As Senior IT Services Category Manager, you will take ownership of the IT Services category, driving strategy, sourcing, and supplier performance across a complex and evolving technology landscape. You will ...