401 to 425 of 479 ServiceNow Jobs in London

AIS Lead

Location
Greater London, England, United Kingdom
warranty support arrangements between the Project/Transition team and Operational Service Support teams. Ensure appropriate configuration and readiness of supporting tools such as: ServiceNow, Monitoring tools, Backup enablement, CMDB population Ensure Commercial Agreements, Work Orders (WOs), and Change Control Notices (CCNs) follow the approved process, with deviations/exceptions … functional collaboration . Experience conducting service rehearsals/operational readiness assessments . Knowledge of NFR/FR requirements and transition deliverables . Experience with ServiceNow , preferably including CMDB-related activities. Understanding of monitoring, backup, support model, warranty support, and service management requirements . Strong risk, issue, dependency, and exception management ...

Service Delivery and Support Lead - Vice President

Location
Greater London, England, United Kingdom
meetings to assess risk, coordinate scheduling, and lead end‐user communications to ensure stakeholders are informed ahead of impactful changes. Administer and continuously improve ServiceNow workflows to support international operations, including automation, routing rules, and reporting configuration. Maintain oversight of asset management across international offices, ensuring configuration items and inventory … multi‐site support teams. Strong practical knowledge of ITIL practices across Incident, Problem, Change, Configuration, and Knowledge Management; ITILv4 certification preferred. Hands‐on ServiceNow experience including workflow configuration, automation, and reporting; familiarity with additional ITSM toolsets advantageous. Proven track record managing high‐priority incidents and stakeholder escalations in a fast ...

IT Technical Escalation Analyst

Hiring Organisation
DVF Recruitment
Location
London, UK
Employment Type
Full-time
BigHand), Workshare compare, Third party numbering suite (DocX Tools), CMS (InterAction), Adobe Suite, Teamviewer, Mobile technologies (iOS, Android).Using our IT Service Management Tool (ServiceNow) to provide appropriate troubleshooting tracking log, escalation, and documentation. Owning call resolution through to resolution and, ultimately customer satisfaction. Ensuring all calls that cannot … firmExperience of core Microsoft Office products – Word, Excel, PowerPoint and OutlookA thorough understanding of legal software and technologiesAudio/Video conference knowledge desirableExperience with ServiceNow desirableITIL Foundation qualification desirable, or equivalent experiencePersonCustomer-focused with a flexible attitudeExcellent communication skillsGood understanding of a high pressured, professional services environmentAble to work under ...

Principal, Program Management

Location
Greater London, England, United Kingdom
matrix organisations Experience producing executive-level reporting, dashboards and performance insights Exceptional communication, facilitation and presentation skills Experience with Jira, Jira Product Discovery, Confluence, ServiceNow and related enterprise platforms A highly organised, structured and pragmatic approach to problem solving Ability to thrive in fast-paced environments with competing priorities … Certifications & Qualifications Prince2 MSP Agile Certifications Industry Keywords Technology Operations Platform Engineering Cloud Services PMO Business Operations Tools & Technologies Jira Jira Product Discovery Confluence ServiceNow #J-18808-Ljbffr ...

Service Architect

Location
Greater London, England, United Kingdom
support models. Lead architectural alignment across workstreams, identifying and mitigating cross‐cutting constraints, risks, and duplication. Work closely with Enterprise Architects, Technical SMEs, ServiceNow platform leads, Delivery Managers, and Business Analysts to ensure that service architecture is both strategically aligned and practically implementable. Coach client teams on operating model design … stakeholder engagement skills. SC cleared or Clearable Desirable Skills: Working knowledge of Product and Platform operating models Working knowledge of ITIL4 Working knowledge of ServiceNow Experience supporting large-scale mergers, acquisitions, or transformations. Mozaic’s Commitment to Diversity and Inclusion Mozaic-Services Limited is dedicated to encouraging a supportive ...

Site Reliability Engineer - Service Assurance Systems

Location
Greater London, England, United Kingdom
team’s transition toward a modern DevOps culture. You will act as a first point of contact for service issues raised through the ServiceNow ticketing system, working to diagnose, triage and resolve incidents efficiently while collaborating closely with developers and operations teams. The day-to-day You will be working … support of existing and future services. Day-to-day the role will involve: Investigate and resolve incidents, service requests and problems raised through the ServiceNow ticketing system, ensuring timely and thorough resolution within agreed SLAs. Manage and oversee application deployments across development, staging and production environments, ensuring smooth and reliable ...

Shared Services Transformation Consultant

Location
Greater London, England, United Kingdom
across Finance, HR, Procurement and IT shared services, including SI and vendor oversight. Align business processes with enabling technology platforms (e.g., SAP, Oracle, Workday, ServiceNow) and AI‐powered automation tooling. Lead or support the development of Target Operating Models and governance frameworks for shared services environments. Provide client‐side advisory … organisational design in the context of service consolidation or outsourcing. Knowledge of shared services enabling platforms (SAP S/4HANA, Oracle Fusion, Workday, ServiceNow or similar). Understanding of AI‐led transformation in back‐office operations – including intelligent automation, LLM‐enabled workflows, agentic process handling and AI governance considerations. Strong ...

Tanium Security Consultant

Location
Greater London, England, United Kingdom
network, firewall, proxy, certificate and platform connectivity issues Support vulnerability management, security hygiene and compliance improvement programmes Integrate Tanium with surrounding technologies such as ServiceNow, CMDB, identity and security platforms Lead customer workshops, design reviews, demonstrations and technical presentations Provide technical leadership, mentoring and assurance to other consultants and engineers … certification, with Tanium Certified Operator (TCO) as the preferred baseline Desirable experience includes Tanium Certified Administrator (TCA), Tanium Cloud, PowerShell, REST APIs, SCCM migrations, ServiceNow integration, CIS/NIST/DISA STIG frameworks, Microsoft Intune/Defender/Entra ID and Linux. If you’re looking for a role where ...

Senior ServiceNow Transformation Consultant (Hybrid, London)

Location
Greater London, England, United Kingdom
Forsyth Barnes in London is recruiting a Senior Functional Consultant for ServiceNow to join a growing transformation consultancy. You will lead discovery workshops, map current and future-state processes, and translate requirements into practical ServiceNow solutions that improve service delivery and employee experience. In this client-facing role, you will ...

Enterprise Account Executive (EMEA)

Hiring Organisation
Immuta
Location
London, UK
Employment Type
Full-time
Immuta is trusted by Fortune 500 companies and government agencies worldwide. Our technology ecosystem includes Snowflake, Databricks, AWS, Microsoft Azure, Google Cloud, Okta, ServiceNow, Teradata, Alation, Atlan, and Starburst — connecting Immuta to the data, cloud, identity, and enterprise platforms powering modern data and AI environments. Immuta has been recognized … Fast Company as one of the world's most innovative companies. Immuta has raised $263 million from investors including NightDragon, Snowflake, Databricks, ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures. We operate as a hybrid workplace ...

ServiceNow Developer & Integrations Specialist

Location
Greater London, England, United Kingdom
Sabio Group is seeking an experienced ServiceNow Administrator/Developer to design, build and support integrations across enterprise systems. You will manage users, roles, and workflows, implement ITSM processes, and deliver scalable solutions using Flow Designer, IntegrationHub and Script Includes. Strong communication with stakeholders is essential for success. The role ...

IT Infrastructure Solutions Architect

Location
Greater London, England, United Kingdom
## IT Infrastructure Solutions ArchitectApplylocations: Cambridge, United Kingdom: London Cannon Streettime type: Full timeposted on: Posted 3 Days Agojob requisition id: R014385**AVEVA is creating software trusted by over 90% of leading industrial companies.****Job ...

Senior ServiceNow HR Architect - Hybrid | Up to £105k + Bonus

Location
Greater London, England, United Kingdom
Modis International Ltd (Modis Europe Ltd) is seeking a ServiceNow HR Architect to lead the design and architecture of HRSD solutions for large-scale enterprise programmes in a UK hybrid setting. You will define scalable designs, govern platform standards and collaborate with business, HR and delivery teams to ensure successful ...

ServiceNow Data and CMDB Specialist

Hiring Organisation
DGH Recruitment
Location
City, London, United Kingdom
Employment Type
Permanent
Salary
GBP 95,000 Annual
ServiceNow Data and CMDB Specialist Key responsibilities: Own the governance, quality and ongoing maturity of the ServiceNow CMDB, making sure CI data and relationships are accurate, complete, current and fit for purpose, and maintain the CMDB data model, CI classes, attributes, relationships and lifecycle standards in line with ServiceNow best ...

Business Development Manager - ServiceNow

Hiring Organisation
KPMG
Location
London, UK
Employment Type
Full-time
sits within Advisory, which helps clients solve complex business challenges, manage risk and deliver transformation through specialist industry, technology and consulting expertise. The KPMG ServiceNow Practice delivers innovative solutions across the ServiceNow platform, including risk and cyber, customer and employee service transformation, technology operations, asset management, artificial intelligence and platform … development capabilities. As a Business Development Manager, you will help expand market presence, develop strategic relationships and support the continued growth of the ServiceNow business. Roles and responsibilities Drive demand generation activities that build pipeline growth and support agreed sales objectives within target industries. Identify and develop new client opportunities ...

ServiceNow Customer Success Manager, AI & SnowCoder

Location
Greater London, England, United Kingdom
Kumoco Ltd is seeking a talented ServiceNow Customer Success Manager to support clients throughout their ServiceNow journey. You will cultivate relationships with technical and business stakeholders, ensuring clients achieve continuous value from our AI product, SnowCoder, and our consulting services. The ideal candidate will have a background in customer success … within enterprise software, preferably with ServiceNow experience. Excellent communication and relationship-building skills are essential. #J-18808-Ljbffr ...

Sales Specialist - Enterprise Service Management

Hiring Organisation
SCC
Location
London, UK
Employment Type
Full-time
privately-owned IT CompanyRole purpose: The Enterprise Service Management Specialist will drive growth of SCC's Enterprise Service Management proposition, with a focus on ServiceNow, workflow automation and digital transformation. The role will identify and shape customer opportunities, build pipeline and revenue, and act as a trusted advisor to senior … business stakeholders to understand priorities and shape value-led solutions. Lead discovery conversations, customer workshops, business cases and executive presentations. Act as SCC's ServiceNow subject matter expert, identifying opportunities across key workflows including ITSM, ITOM, CSM, HRSD, SPM, SecOps, GRC and AI-enabled automation. Work with Account Managers, Solution ...

ServiceNow Platform Integration SME

Location
Greater London, England, United Kingdom
Title: ServiceNow Platform Integration SME Location: London AMS is the world’s leading provider of Talent Acquisition and Management Services. Our Contingent Workforce Solutions (CWS) service, partner with Deutsche Bank to support contingent recruitment processes. On behalf of Deutsche Bank, we are looking for a ServiceNow Platform Integration … sharing new perspectives and transforming what it means to be a bank.’ Key responsibilities: Act as the EUC Security & Compliance owner for ServiceNow transformation, integration and platform-readiness activities. Maintain an integration inventory covering legacy dbServiceNow, internal systems, asset and CMDB sources, endpoint tools, reporting platforms and third parties. Capture ...

ServiceNow Manager: Lead Digital Transformations

Location
City Of London, England, United Kingdom
London is seeking a Manager for ServiceNow to lead client engagements, deliver strategic change, and drive transformation on the ServiceNow platform. You will oversee projects, mentor teams, and collaborate across UKI, EMEA and Global groups to deliver outcomes. The role offers opportunities to shape digitial transformation programmes with a focus … ServiceNow solutions, and requires strong leadership, technical and stakeholder management capabilities. #J-18808-Ljbffr ...

Senior ServiceNow Integration Engineer – REST/SOAP API

Location
Greater London, England, United Kingdom
HCLTech in London is seeking a Senior ServiceNow Integration Engineer to design and develop secure, scalable integrations between ServiceNow and enterprise systems in regulated environments. You will specialize in Integration Hub, REST/SOAP APIs, and MID Server, delivering event-driven and real-time integrations while ensuring GDPR compliance ...

Third Party Risk / Cyber Risk Project/Programme Manager

Hiring Organisation
Cyberteam
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
From £700 to £750 per day £700-£750 per day (Inside OF IR35)
experience in project management with demonstrable knowledge of cybersecurity governance, third-party risk, vendor risk management, or IT audit. First hand experience with ServiceNow (workflow/ITSM), Third Party Risk Management Toolsets (e.g. ServiceNow or SureCloud TPRM), PowerBI (data visualization), and BitSight (third-party risk management). Knowledge of emerging ...

ServiceNow Admin/Developer for CX Transformation

Location
Greater London, England, United Kingdom
Sabio Group is seeking a passionate ServiceNow Administrator/Developer for a 12-month Fixed Term Contract. The role involves administering, developing and enhancing the ServiceNow platform, delivering secure workflows and integrations with Salesforce and other enterprise systems. You will own platform governance, drive improvements, and collaborate with stakeholders ...

Lead ServiceNow ITSM Process Consultant

Location
Greater London, England, United Kingdom
SoftwareOne is seeking a Senior ServiceNow ITSM Business Process Consultant to lead current-state ITSM process discovery and re-engineering workshops. You will partner with ITSM process owners, provide thought leadership, and guide stakeholders through requirements gathering and solution design to improve operational efficiency. You will act as a subject … matter expert for Incident, Problem, and Change processes, collaborating with cross-functional teams to implement ServiceNow workflows and #J-18808-Ljbffr ...

IT Support Engineer

Hiring Organisation
Enterprise Recruitment Ltd
Location
Southampton, Hampshire, West End, United Kingdom
Employment Type
Permanent
Salary
£25000 - £35000/annum
experience in an IT Support, Service Desk or Desktop Support role Strong troubleshooting skills across hardware and software Experience using ticketing systems such as ServiceNow Knowledge of Windows environments Strong Microsoft Office support experience Excellent customer service and communication skills Desirable Experience Microsoft 365 Administration Linux exposure Microsoft, Cisco … Southampton Permanent, Full-Time Salary up to £35,000 Training and career development opportunities Keywords : IT Support, Service Desk, Helpdesk, Desktop Support, Microsoft 365, ServiceNow, Windows, Technical Support ...

Service Architect

Location
Greater London, England, United Kingdom
Architect and Service Designer in complex IT or infrastructure environments Strong working knowledge of ITIL service management principles Experience designing and implementing services within ServiceNow Demonstrated experience developing: Service Design Packages SLA/OLA/KPI frameworks Multi-supplier service models Experience operating in project-to-BAU transition environments Experience … collaborative, user-focused approach to service architecture and delivery Key Deliverables MVP Service Model (Interim Mode) Full Service Design Package (Transition Final Mode) ServiceNow-aligned process design Final Service Model including supplier operating model and governance framework SLA/OLA/KPI/Experience reporting framework Service transition and take ...