1 to 25 of 26 ServiceNow Jobs in the West Midlands

You'll be in astrategic leadership role within Digital Customer Experience's (DCX) Business Technology practice in the UK. You will be responsible for ServiceNow sales/presales opportunities with ServiceNow across the UK and will involve a mix of sales/pre-sales, programme management, and technical delivery, with … a focus on driving ServiceNow implementation across clients, and ensuring the success of ServiceNow initiatives within the business. Your role • Drive sales activities and business development around ServiceNow solutions, identifying opportunities for new business, and building relationships with key clients. • Lead the sales process from pre-sales through to contract … signing, including proposal development, presentations, and negotiations. • Collaborate with the sales team to design, scope, and pitch innovative ServiceNow solutions to prospective clients. • Identify market trends and client needs, aligning Digital Customer Experience's ServiceNow offerings with those insights to drive sales growth. • Act as the primary point of contact More ❯

Nginx and Squid Proxy with mTLS. Ability to analyse and resolve complex infrastructure resource and application deployment issues. Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Experience in automating and codifying the installation of software packages. Nessus security scanning and antivirus experience with ClamAV and MS More ❯

exporter. Back-up and restore monitoring/validation. Problem diagnosis, troubleshooting, and fixing through log aggregation and analysis. Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: 2+ years of experience with a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBS More ❯

Ant, Ivy, UrbanCode, Docker and Kubernetes. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, Jira, ServiceNow Good communication and problem-solving skills. Set yourself apart: Expertise in deploying and managing a DevOps environment as per best practices. Ability to configure automation More ❯

you must demonstrate: Experience supporting and administering SAS Analytics Experience administering and configuring Informatica Knowledge of SSIS, AWS Redshift, AWS concepts & practices, Agile methodologies, ServiceNow, and Jira Knowledge of SQL Server databases, supporting applications within AWS and Azure, and understanding systems management procedures in a large, mission-critical environment Experience More ❯

in Kubernetes for container orchestration and managing containerized applications. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools e.g., ServiceNow, Jira. Good communication and problem-solving skills. Set yourself apart: Associate-level cloud certification in AWS, GCP or Azure. Hands-on experience in AWS, GCP More ❯

patching. Experience with MS Active Directory configuration and management. Monitoring using Grafana, Prometheus, Alert Manager and Node exporter. Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Active SC Clearance & NPVV3 is required for this role. Desired Skills/Experience: Expertise in provisioning infrastructure using Terraform and More ❯

IAM, VPC, CloudWatch, etc.) Automation: Terraform, Vagrant, Ansible, Shell, Python, PowerShell Monitoring: Grafana, Prometheus, Node Exporter Security & Tools: Juniper Firewalls, Nexus scanning, Git, Jira, ServiceNow This is an exciting opportunity to be part of a fast-moving team delivering critical infrastructure support to a high-profile programme. You’ll work More ❯

Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g., Grafana, Alert Manager, Prometheus, and Node exporter). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Active SC Clearance & NPVV3 is required for this role. Desired Skills and Experience: Hands-on DevOps delivery experience working on More ❯

Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g., Grafana, Alert Manager, Prometheus, and Node exporter). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Active SC Clearance & NPVV3 is required for this role. Desired Skills and Experience: Hands-on DevOps delivery experience working on More ❯

be willing to learn and upskill AWS (EC2, ECS, RDS, S3, IAM, CloudWatch, VPC, etc.) Terraform, Vagrant for infrastructure provisioning Jenkins, Git, Jira, Confluence, ServiceNow Linux (Amazon Linux 2023), Docker Monitoring: Prometheus, Grafana Mail: Postfix, Dovecot, Thunderbird, Outlook Security: Nessus, ClamAV, MS Defender Web: Nginx, Squid Proxy This role offers More ❯

Android Enterprise) Knowledge of Active Directory, ITIL practices, and mobile application management Experience with CES+ accreditation, solution roll out, and project implementation Familiarity with ServiceNow, Samsung & Apple hardware, and Windows Server If you are passionate about working with cutting-edge technologies like Microsoft Intune, Samsung Knox, Apple device management, and More ❯

Android Enterprise) Knowledge of Active Directory, ITIL practices, and mobile application management Experience with CES+ accreditation, solution roll out, and project implementation Familiarity with ServiceNow, Samsung & Apple hardware, and Windows Server If you are passionate about working with cutting-edge technologies like Microsoft Intune, Samsung Knox, Apple device management, and More ❯

in customer satisfaction, reporting and service improvement planning. Excellent verbal and written communication skills – you make complex things simple. Proficiency in Zoho CRM, and ServiceNow (or similar tools). Strong time management and organisation skills to juggle multiple priorities. What’s in It for You? Salary More ❯

Job Description: Job Title ServiceNow Data Services Architect Location Birmingham Corporate Title Vice President The Data Services Architect is a new role which is required to ensure that ServiceNow Data is designed to be available to meet the needs of the Consuming Processes, Audit and Regulators. You will be pivotal … to both technical and non-technical audiences to ensure that DB meets and then exceeds its mission to be best in class with its ServiceNow implementation. What we'll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy … year Your key responsibilities Design, create and maintain a Common Service Data Model (CSDM) compliant data strategy required to support the many consumers of ServiceNow data, supporting the future of the bank. Define technology changes required to ensure sustainable, accurate and complete data exist in Servicenow, across the CSDM. Run More ❯

ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise This is a Hybrid position requiring 1-2 days per week in Solihull, therefore you must be based within a commutable distance. Unfortunately, we More ❯

MySQL, Oracle). • Familiarity with virtualization technologies (VMware, Hyper-V). • Experience with security protocols, firewalls, and data encryption. • Knowledge of ticketing systems (e.g., ServiceNow, Jira, Ivanti). • Familiarity with remote management tools and diagnostic software. • Experience of working for a Managed Service Provider or similar environment. • 5+ years’ experience More ❯

MySQL, Oracle). • Familiarity with virtualization technologies (VMware, Hyper-V). • Experience with security protocols, firewalls, and data encryption. • Knowledge of ticketing systems (e.g., ServiceNow, Jira, Ivanti). • Familiarity with remote management tools and diagnostic software. • Experience of working for a Managed Service Provider or similar environment. • 5+ years’ experience More ❯

Job Title: Cloud DevOps Engineer Location: Birmingham Career Level: CL10 (Senior Analyst) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of More ❯

Manager? Proven experience as an IT Asset Manager, covering hardware, software licensing and compliance Experience with IT asset management tools, if this has been ServiceNow even better A relevant certification such as CITAM, CSAM or CHASM would really set your application apart What's Next? If you're ready to More ❯

Job Description Job Description Need a Senior ServiceNow Developer, who will lead the development and implementation of complex solutions, acting as a technical expert and guiding organizations through their ServiceNow journey, while also ensuring adherence to best practices. Key responsibilities: ● Design and Development: Design, develop, and implement ServiceNow solutions to … as a technical expert, providing guidance and support to other developers and stakeholders. ● Problem Solving: Troubleshoot and resolve issues, ensuring the smooth operation of ServiceNow systems. ● Best Practices: Ensure adherence to ServiceNow best practices and implementation standards. ● Collaboration: Collaborate with business partners to understand requirements and translate them into technical More ❯

and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's Bringing continual improvement to the clients ServiceNow platform, maximising the system config and processes in combination with development team Key Responsibilities: - Ensuring compliance with agreed SLAs and KPIs. - Build rapport and manage … relationships with stakeholders, ensuring their needs and expectations are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong More ❯

IT Project Manager - ServiceNow Salary: £45,000 - £55,000 Per Annum Plus Excellent Benefits Security clearance at BPSS required Location: Hybrid working - 2 days per week onsite in Solihull, rest remote working Our leading services client is seeking an accomplished, Midlands based IT Project Manager to join their Solutions division … manage internal teams and external vendors to deliver IT solutions that meet our stringent cost, quality, and timeline expectations, with a particular focus on ServiceNow platforms. The IT Project Manager will be responsible for successfully delivering IT work-packages, including supporting pre-sales, analysis, cross functional development and systems integration. … IT Project management of IT Change and IT projects Proven track record of delivering high-quality IT projects on schedule, including significant experience with ServiceNow/SNOW Experience leading teams across multiple software platforms, including in-depth knowledge of ServiceNow Good Stakeholder management at all levels of management Good understanding More ❯

and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's Bringing continual improvement to the clients ServiceNow platform, maximising the system config and processes in combination with development team Key Responsibilities: - Ensuring compliance with agreed SLAs and KPIs. - Build rapport and manage … relationships with stakeholders, ensuring their needs and expectations are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong More ❯

initially. The pay rate on offer is £275 - £400 (via PAYE) per day. Key skills: Microsoft Products - Active Directory, Powershell, Server/Network migrations, ServiceNow (nice to have) Key activities of the role Provide key support to server and network migrations. Client previously had legacy systems and various different domains …/Support IT staff within the divisional team. Key skills and experience Experience with Active directory, PowerShell Experience working on Server and Network migrations ServiceNow (or other ticketing tool) experience nice to have Aerospace, Defence, or Manufacturing industry experience nice to have Agile, Waterfall methodology experience Stakeholder engagement More ❯