Business Analyst
- Hiring Organisation
- Pontoon
- Location
- Welwyn Garden City, Hertfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
Working with operational and leadership teams to translate analytical findings into practical improvements. Defining future requirements for enhanced payment coding and categorisation. Developing improved management information and reporting requirements. Exploring closed-loop feedback mechanisms to help teams learn from payment activity and improve customer outcomes. Identifying opportunities for training … root causes and opportunities for improvement. Strong process mapping and root cause analysis capability. Experience identifying process weaknesses, control gaps and improvement opportunities. Excellent stakeholder management skills, with the confidence to work across operational teams, subject matter experts and senior leaders. A track record of delivering recommendations that ...