SMBC1JP00002027 - IT Service Design & Introduction Lead (VP)
- Hiring Organisation
- Huxley Associates
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £892/day
operational resilience and service management. Experience supporting large-scale transformation programmes, ideally within a Tier 1 banking context. Deep knowledge of ITIL v4 service management frameworks. Excellent stakeholder management and communication skills, with the ability to influence at all levels. Strong documentation and process design capabilities. Experience … with the service management tool ServiceNow. Preferred Qualifications ITIL v4. Project management certification. Proficiency in tools like Visio & SharePoint for service documentation and process mapping. Background in enterprise architecture or solution design. Regulatory Knowledge Experience working with Japanese or Asian financial institutions is a plus. Knowledge ...