26 to 50 of 97 Support Specialist Jobs in London

Product Support Specialist (copy)

Location
Greater London, England, United Kingdom
heart of our operation, you’ll provide a great customer experience when dealing with cases, and contribute to a multi-award winning support team, recognised for its best in industry customer service. Proactively Monitor Customer Health: Work with our engineering and customer success teams to manage customer workspaces … products, we’re equally committed to supporting your growth. We offer a variety of structured training opportunities and development pathways, both within the Support function and across other areas of the organisation, allowing you to shape your career. Who You Are You have a “can-do” attitude ...

Production App Support Specialist - C# & SQL (Hybrid)

Location
City Of London, England, United Kingdom
Recruitment is seeking an Application Support Specialist for a Tier 1 bank on a hybrid, 6-month contract in Canary Wharf. The role pays £416 per day and requires hands-on production support across development teams and data centres. The candidate will troubleshoot, liaise with global support ...

Presale and Product Support Specialist, UK

Location
Greater London, England, United Kingdom
Presale and Product Support Specialist, UK London, UK The Client London, UK The Client Datacenter People has been engaged by a leading provider of converged data center and IT infrastructure management solutions. What The Job Involves Act as the dedicated first line of support for our most … enterprise software. Exceptional presentation and customer-facing skills; ability to translate complex technical concepts into tailored, value-driven demonstrations. Experience in providing high-level support or account management to enterprise clients, with a knack for delivering "VIP" customer service. Strong product mindset with the ability to balance and prioritize ...

Korean-Speaking Enterprise Support Specialist (London)

Location
Greater London, England, United Kingdom
Figma in London is seeking an Enterprise Support Specialist, Korean speaking, to bolster our Enterprise Support for strategic customers. This hybrid, full-time role in London hub focuses on diagnosing sophisticated inquiries, guiding large-scale workspace configurations, and delivering fast, reliable support. You will collaborate with Sales ...

Wealth Advice Implementation Support Specialist

Hiring Organisation
Royal Bank of Canada
Location
London, UK
Employment Type
Full-time
DescriptionWhat is the opportunity? We are looking for a Wealth Advice Implementation Support Specialist to join the Wealth Advice and Governance department. In this role, you will support the development, evaluation, and implementation of technology solutions across the Wealth Advice & Governance department, with a particular focus … identify opportunities to enhance capacity and reduce risk across the entire department, through emerging technologies including AI.Applications from diverse backgrounds are welcomed: operational or support professionals with strong wealth management process knowledge and proven enthusiasm for AI tooling, or technology and change specialists looking to apply their expertise ...

Senior Enterprise SaaS Support Specialist (White-Glove)

Location
City Of London, England, United Kingdom
Global Relay is seeking an Enterprise Services Support Specialist to assist enterprise customers with post-implementation product issues, manage support tickets, and collaborate with Customer Success, Account Managers, Provisioning Services, Sales and leadership teams to maximize retention and growth. The role emphasizes building trusted relationships, proactive problem … solving, and providing personalized technical support in a fast-paced, in-office environment in the United Kingdom. #J-18808-Ljbffr ...

Hybrid IT Support Specialist (macOS & Automation)

Location
Greater London, England, United Kingdom
DICE is seeking a curious IT Support Specialist to join our lean London IT team. You will handle on-site and remote end-user support, administer core IT systems, and work across macOS and Windows devices in a hybrid work environment. You will deploy and manage devices ...

Remote UK Application Support Specialist – Cloud & Data

Location
Greater London, England, United Kingdom
Profisee is seeking an Application Support Specialist to help customers and partners globally with our Master Data Management platform. This remote role in the UK requires availability for an on-call rotation and occasional travel to London and the US. Reporting to the Application Support Manager ...

Sales Support Specialist | Contract

Location
Greater London, England, United Kingdom
with Marketing, Product, and Customer Success teams, you will collaborate to deliver tailored solutions that meet the needs of our clients. As a Sales Support Specialist at DeepL, you’ll be the first line of support for our global sales organisation — over 250 Account Executives, Sales Development … salesperson turns to when something is blocking a deal, and the one who makes sure it gets resolved. Your responsibilities Own the Sales Operations support channel in Slack for your region, answering questions from sales teams and keeping the queue moving Take each request end to end — diagnose ...

AI-Driven German-Speaking SaaS Support Specialist (DACH)

Location
Greater London, England, United Kingdom
LightLight is seeking a Customer Support Specialist (DACH) to serve German-speaking customers from our London office. You will be the primary contact for day-to-day how-to and technical questions, working with Account Management on activation and retention. You will handle email and chat, diagnose issues … help customers maximize the value of our AI-native finance ERP platform. A strong fit includes 2+ years in B2B SaaS support and fluency in German and English. #J-18808-Ljbffr ...

Enterprise Premium Support Specialist (Hybrid)

Location
Greater London, England, United Kingdom
HiBob is seeking a Premium Support Specialist in London to be the dedicated expert for strategic enterprise customers. You will combine technical troubleshooting with proactive, consultative support, owning end-to-end experiences from issue resolution to critical HR cycles. You’ll work with Customer Success, Product, Engineering ...

Hybrid IT Support Specialist - macOS & IAM

Location
Greater London, England, United Kingdom
DICE in London is hiring a hands-on IT Support Specialist to join a lean IT team. You’ll handle on-site and remote end-user support, manage core systems and security, and help scale our macOS environment. You’ll deploy Kandji and other MDMs, oversee access ...

Global IT Support Specialist: First-Line Tech & Helpdesk

Location
Greater London, England, United Kingdom
Bluebeam is seeking a customer-focused IT Support Specialist to be the first point of contact for our global employees. You will keep hardware, software, and collaboration tools running smoothly to keep people productive, combining strong technical troubleshooting with excellent customer service in a fast-paced, international environment. … role covers desktop, laptop, mobile, and collaboration tool support, incident management with SLAs, and remote/on-site assistance across global locations. #J-18808-Ljbffr ...

Travel Insurance Complaints & Tech Support Specialist

Location
Greater London, England, United Kingdom
Ancile Insurance Group is seeking a Complaints & Technical Support Specialist to join the Customer Experience Team in a hybrid role with regular travel to London. The role combines customer complaint resolution, technical system support and underwriting referrals within a growing travel insurance business. You’ll investigate complaints ...

Customer Support Specialist - London - Hybrid London, UK · Full time · Hybrid

Location
Greater London, England, United Kingdom
than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. Role Summary As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently … seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French‐speaking clients and partners. Full time/London - Hybrid (2-3 days in office) - French Speaking Salary: £45,000 - £52,000 + Quarterly Commission ...

Remote AI Creative Tools Support Specialist

Location
Greater London, England, United Kingdom
Runway is hiring for a customer support specialist to handle a high volume of tickets across Free, Standard, Pro and Unlimited plans. You will escalate where appropriate, surface patterns to product, and help build self-service content while engaging with a global creator community. The role emphasizes fast ...

Client Support Specialist - Trading Systems Escalations

Location
Greater London, England, United Kingdom
JOBS247 INC LTD in Greater London is seeking a Client Service Product Support Specialist to act as a technical escalation point for CSR inquiries across asset classes within the legacy Enfusion architecture. The role requires deep knowledge of financial instruments and strong analytical skills to resolve complex data ...

Remote UK: Customer Support Specialist for AI Fraud Tech

Location
Greater London, England, United Kingdom
Unit21 in London is seeking a Customer Support Specialist to drive value across our customer base, primarily through ticket communication. You will troubleshoot, share best practices, and help users derive maximum value from our product. The role requires a technical mindset, excellent written and verbal communication ...

Derivatives Data Support Specialist - Global Client Help

Location
Greater London, England, United Kingdom
Data Services is seeking a Client Support Specialist to assist ICE Data Derivatives clients with product questions and data inquiries. The role involves handling questions about option prices and data, and resolving issues by collaborating with internal groups. You will onboard/off-board clients, manage inquiries ...

Remote Product Support Specialist — SaaS & Customer Impact

Location
Greater London, England, United Kingdom
Pigment, the AI-powered business planning platform, is seeking a Customer Support Specialist to join our global team. You will be the primary contact for customers, diagnosing issues, educating users, and collaborating with engineering and product teams to improve the Pigment experience. You’ll work in a fast ...

VIP Presales & Product Support Specialist

Location
Greater London, England, United Kingdom
Datacenter People LLC in London, UK is seeking a Presale and Product Support Specialist to engage strategic customers, run tailored product demos, and drive PoC projects. You will draft technical responses, coordinate with R&D for roadmap alignment, and create user-focused manuals and release notes. You will ...

Product Support Content Specialist – 5516

Location
Greater London, England, United Kingdom
Product Support Content Specialist Location: London, hybrid Contract: 6 months initially Hours: 40 hours per week Rate: £50.96 per hour PAYE Start: As soon as possible About the roleWe’re looking for an experienced content specialist to create and maintain clear, useful customer support content … keeping Help Centre articles, FAQs and guides accurate, accessible and easy to follow. You’ll work closely with product, engineering, design, marketing and customer support teams. The role also involves using AI tools to support research and drafting, with careful human editing and fact-checking before content ...

IT Specialist, EMEA & Global Support

Location
Greater London, England, United Kingdom
accounts and application access according to onboarding and offboarding policies Administer Google Workspace, Slack, Atlassian, Okta, JumpCloud, and CrowdStrike Endpoint Enforce security policies and support GDPR compliance and data privacy standards across EMEA Document support activities, technical specifications, and troubleshooting procedures in Confluence Create user guides … recondition used computers for reuse or certified e-waste disposal/sanitization Handle physical movement of equipment Requirements Prior experience providing technical customer support or a technical and customer-centric attitude 5+ years of relevant experience in Helpdesk, Desktop Support, or System Administration Hands-on experience supporting ...

Enterprise Support Specialist

Location
Greater London, England, United Kingdom
straight to the point. What you’d be doing in this role You will be a dedicated, in-region customer support team member. Enterprise Admin Support Specialists are case managers who strongly focus on owning and resolving support tickets for our most strategic customers. As part … supporting the Sales and Success teams with back-office tasks as needed. At the moment, this role is focused on: Manage and prioritise Enterprise support tickets across account administration, feature functionality, and platform configuration, ensuring timely resolution in line with service standards. Troubleshoot and resolve standard support issues ...

French-Speaking Customer Support & Insights Specialist

Location
Greater London, England, United Kingdom
Sensor Tower in London is hiring a Customer Support Specialist to join our hybrid team. You will support French-speaking clients, resolve inquiries, and collaborate with product, engineering, and operations to improve the platform experience. The role focuses on data-driven troubleshooting and exceptional customer service ...