76 to 100 of 125 Support Specialist Jobs in London

Product Support Content Specialist Location: London, hybrid Contract: 6 months initially Hours: 40 hours per week Rate: £50.96 per hour PAYE Start: As soon as possible About the roleWe’re looking for an experienced content specialist to create and maintain clear, useful customer support content … keeping Help Centre articles, FAQs and guides accurate, accessible and easy to follow. You’ll work closely with product, engineering, design, marketing and customer support teams. The role also involves using AI tools to support research and drafting, with careful human editing and fact-checking before content ...

straight to the point. What you’d be doing in this role You will be a dedicated, in-region customer support team member. Enterprise Admin Support Specialists are case managers who strongly focus on owning and resolving support tickets for our most strategic customers. As part … supporting the Sales and Success teams with back-office tasks as needed. At the moment, this role is focused on: Manage and prioritise Enterprise support tickets across account administration, feature functionality, and platform configuration, ensuring timely resolution in line with service standards. Troubleshoot and resolve standard support issues ...

ensuring every user gets fast, accurate, and empathetic help to successfully use our platform. What You'll Do Provide front-line technical and platform support via email, chat, and phone Triage and resolve user issues (e.g., login problems, quote errors, order status, compliance questions) Escalate bugs to the engineering … maintain our customer-facing knowledge base (FAQs, how-to guides) Monitor platform usage and proactively reach out to users who may be struggling Support the Operations team with user-facing tasks during peak times Report on support metrics (ticket volume, resolution time, user satisfaction) What You Bring 2+ ...

PLEASE NOTE THIS ROLE SITS WITHIN IR35 PLEASE NOTE THIS ROLE SITS WITHIN IR35 AV Support Assistant/Audio Visual Specialist/AV Engineer A fantastic opportunity has arisen for an AV Support Assistant/Audio Visual Specialist/AV Engineer to join our London based … global law firm on initial 6 month contract. AV Support Assistant/Audio Visual Specialist/AV Engineer Summary: Our clients IT team is resp click apply for full job details ...

seeking an IT Support Specialist III in London to handle senior helpdesk escalations and systems administration for a global team. The role combines on-site and remote tasks with flexible hours to overlap US/NZ teams, and may involve occasional travel. You will administer Office 365, Exchange … SharePoint, Teams, and AD, while driving security, automation and process improvements across the IT landscape. A strong candidate has 3+ years in IT support and a passion for proactive service. #J-18808-Ljbffr ...

Description Coordinates, diagnoses, and troubleshoots incoming employee issues. Provides support services to employees with technical problems and IT issues involving printers, laptop, or network services from local or from employees using network remote access. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. … useful feedback. Understands customer needs and motivations. Understands how engineering projects contribute to business goals. Requirements 4 -5 years of experience in IT support, help desk, or a related role Experience with Microsoft Windows operating systems and Microsoft Office Products comfortable in the command line Scripting experience Basic Knowledge ...

Codestone in London is seeking an Onsite Support Technician to provide proactive IT support across desktop environments, end-user devices and core services. The role includes incident resolution, on-site desk-side support, and collaboration with senior IT teams, with hours of 8am–6pm, Monday to Friday ...

Equals Group PLC is seeking a Workplace IT Support - 1st Line to provide first-level technical support for end users. You will log, triage and resolve IT requests, acting as the primary contact for IT-related issues and supporting a range of devices and platforms. The role emphasizes ...

transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role As an IT Support Engineer, you will be the first line of defence for our employees' day-to-day technology experience in our UK or German office. … service across Helsing — directly enabling the engineers, AI specialists, and program managers building capabilities that protect our democracies. The day-to-day Provide technical support to end-users via Slack, email, and in-person troubleshooting hardware, software, identity, and connectivity issues across macOS, Windows, and iOS. Own and triage ...

Orlaroseassociates in London is seeking a Trade Application Support Analyst to join its technology team on the trading floor. You will provide day-to-day support for front-office trading applications and IT systems, ensuring Fidessa, Bloomberg and related platforms run reliably in a fast-paced environment. … role combines hands-on trade-system support with desktop and network knowledge, taking ownership of issues from first to second line and collaborating with traders and brokers to minimise #J-18808-Ljbffr ...

Consult in London seeks an experienced Workday HRIS Support Consultant to provide hands-on functional support during a period of business and technology transformation. You will manage day-to-day Workday issues and work with HR and Technology teams, including an external Workday partner, to ensure timely resolutions. ...

Career Moves Group in London is seeking an experienced Product Support Content Specialist to create and maintain clear customer support content for consumer technology products, ensuring accuracy and accessibility. You will collaborate with product, engineering, design, marketing and support teams, using AI tools for research ...

Lomar Shipping Limited is seeking a motivated Junior IT Support professional to join our IT Department. You will provide first and second-line IT support to office and vessel personnel, ensuring timely resolution of issues and a high standard of service. This role offers the chance to develop ...

University of the Arts London (UAL) is seeking a proactive Support Technician to provide exceptional technical equipment support to our students and staff at Camberwell, Chelsea and Wimbledon Colleges of Arts (CCW). As a Support Technician CLS, you’ll contribute to the delivery of technical services ...

Softcat is seeking a Multinational Dedicated Sales Support to join an energetic, ambitious sales team. You will assist with day-to-day quotes, liaise with vendors and distributors, and support internal departments to keep the sales cycle moving smoothly. You will provide quotes, source equipment, and manage orders ...

banks, law firms and global manufacturers. They are busy, exacting and rarely technical, and every event carries their brand. What you will do Handle support requests and incidents by email and phone, within SLA, from first response to resolution Troubleshoot properly: ask targeted questions, reproduce the problem, and work … training sessions for new client users and write Help Centre guides that stop the same question being asked twice You have done client-facing support on complex software At least two years in technical or application support for a software product, ideally B2B SaaS Comfortable on the phone ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. In seven weeks, gain practical knowledge of hardware, networking, cloud computing and troubleshooting, developing the technical skills needed to support IT systems and earning a globally recognised … CompTIA Tech+ certification. Course Details Duration: 7 weeks Qualification: CompTIA Tech+ certification What you’ll learn Network Support: Set up and maintain secure networks. Device Configuration: Configure desktop and mobile devices. Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. IT Fundamentals: Understand hardware, cloud ...

Employment type: Full-time/Contract Work arrangement: Remote Department: Support About the role Be the friendly expert who keeps our clients' websites and systems running. Responsibilities Respond to client support tickets Troubleshoot websites, hosting and email Escalate and document issues Keep clients informed and happy Requirements Relevant ...

People First Team Japan/ピープルファーストチームジャパン seeks a HelpDesk Assistant to deliver day-to-day IT support for end users in a 5-days onsite role in The City of London. The role requires troubleshooting PCs, hardware, software, and peripherals, plus basic network and IT security principles. You will … support Microsoft 365, EntraID and Intune, including user accounts and licences, and manage devices for deployment and ongoing maintenance. #J-18808-Ljbffr ...

CoStar Group is seeking a Product Support Associate for STR in London. You will deliver product and website support to STR customers worldwide, working with multiple departments to resolve inquiries efficiently. The role emphasizes building product knowledge, handling client questions, and educating customers on benchmarking and legacy ...

Avicenna, a Pharma buying and support group for independent pharmacists, seeks an admin person to join the software team in the Croydon office. You will handle daily usage monitoring, drug database maintenance, and customer communications to highlight software benefits. Ideal candidates have strong Excel (VLOOKUP) skills, solid admin experience ...

leading technology firm in Greater London is seeking a Customer Support Agent to deliver exceptional service and support. The role involves resolving customer queries, maintaining records, and contributing to the team. Ideal candidates will possess strong communication skills, relevant customer service experience, and at least 5 GCSEs including English. ...

LogicaCloud is seeking a Workday Technical Support professional to join our growing team in Greater London. You will handle production support tasks and Workday production control on a Level 2 basis. The role requires hands-on experience with integration issues, Jobs and Alerts, and knowledge of Workday modules ...

seeking a Technical Services Analyst to join the IT Technical Services Delivery team in London. The role provides 2nd line end‐user support, handling incidents and coordinating timely responses to keep services running smoothly across our Harley Street and Princess Grace Hospital sites. You’ll work with modern technologies ...

NeuroSphere Pvt Ltd. is seeking a customer support representative to help clients get the most out of what we build. The role supports a remote-friendly team addressing international projects and a broad client base. You will collaborate with a supportive team and have access to ongoing learning ...