1 to 25 of 242 User Research Jobs

summary In this role you will lead the user research community in the HRA's journey to develop its digital services. The Digital Directorate is modernising and transforming the business, ensuring the user is at the heart of everything; including the delivery of business solutions using agile … ensure it is understandable for others to work with. Engaging with stakeholders, you will facilitate collaborative approaches to prioritise requirements and deliver key user insights to constantly improve the design of services; demonstrating a proactive approach to alignment with Government service standards, so that optimum outputs and solutions ...

summary In this role you will lead the user research community in the HRA's journey to develop its digital services. The Digital Directorate is modernising and transforming the business, ensuring the user is at the heart of everything; including the delivery of business solutions using agile … ensure it is understandable for others to work with. Engaging with stakeholders, you will facilitate collaborative approaches to prioritise requirements and deliver key user insights to constantly improve the design of services; demonstrating a proactive approach to alignment with Government service standards, so that optimum outputs and solutions ...

About the job At the IPO, as a Lead User Researcher, you will be a key member of the user research team, working at the forefront of our digital Transformation program. You will work to deliver radical changes to our services that meet the needs … complete understanding of this opportunity, and what will be required to be a successful applicant, read on. You will have strong experience of practical user research and an understanding of different methodologies. You will be able to plan, lead and execute user research activities in your ...

largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job you're considering As a User Researcher you will work within multidisciplinary teams to deliver high-quality digital services for our public sector client that meet the Government’s Digital … Standard. You will also have the opportunity to work for other clients in government and the private sector. You will devise and apply appropriate research strategies to generate focused insights to inform service development. You will work closely with designers, business analysts and software developers to turn user ...

40+ researchers. We shape product and service development. Everyone has different strengths and passions... maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research … design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural ...

40+ researchers. We shape product and service development. Everyone has different strengths and passions... maybe you're an expert in accessibility, skilled in quantitative research, or have a solid background in user experience (UX). We'll encourage you to test and learn new ways of doing research … design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Human Centred Design - User Researcher Position Description At CGI, we're transforming how people interact with digital services by placing user insight, accessibility, and innovation at the centre … every experience. As a User Researcher, you'll play an important role in shaping evidence-led services that improve outcomes for users, organisations, and communities. Working within multidisciplinary teams across design, product, and technology, you'll help uncover user needs, influence decision-making, and support the delivery ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. User Researcher Position Description At CGI, we help UK Government organisations deliver accessible, user-centred digital services that improve outcomes for millions of citizens. … User Researcher, you'll play a pivotal role in shaping services through meaningful research, insight-driven decision making, and collaborative delivery. Working within multidisciplinary teams, you'll influence service design, champion inclusive experiences, and ensure solutions align with government standards and accessibility requirements. This is an opportunity ...

Role Title Senior UX Researcher Role The Senior UX Researcher is responsible for leading and shaping user research activities across digital pensions products and services, applying User‐Centred Design (UCD) principles, including experience aligned to UK Government Digital Service (GDS) standards. The role ensures that robust user … Researcher advises senior stakeholders, influences delivery at a programme or portfolio level, and embeds best‐practice UCD approaches throughout the lifecycle. Key Responsibilities Research Strategy & UCD Leadership Define and lead UCD‐aligned research strategies and plans across pensions initiatives. Ensure research supports all phases of delivery, from ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Human Centred Design - User Researcher Position Description At CGI, we're transforming how people interact with digital services that truly make a difference. You'll be joining … Centre of Excellence for Human-Centred Design; a team we call Sparck. As a User Researcher, you'll play a pivotal role in shaping meaningful, evidence-led experiences that improve lives and drive measurable business and policy outcomes. You'll lead research across complex service areas, translating deep ...

About Scrumconnect Scrumconnect Ltd is a technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively … solve complex problems and deliver meaningful outcomes through innovative technology and research-driven insights. Role Overview We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies. ...

Role Overview We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies. The successful candidate will plan and conduct research to understand user needs, evaluate … effectively those needs are currently being met by the platform, and identify opportunities for improvement. The research will help inform future development phases and explore engagement with additional user groups. Location Requirement This role requires mandatory travel to Newcastle 3 days per week for on-site collaboration with ...

Service Designer/User Researcher (Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred … digital services at scale. This role is ideal for someone who can seamlessly blend GDS service design principles with robust user research practices, ensuring services are designed around real user needs and meet the highest government standards. Key Responsibilities Lead and deliver user-centred design ...

Role Title: Lead User Researcher Duration: contract to run until 30/12/2026 Location: Hybrid working. Predominantly remote, but some travel to Client site will be required (estimated 2 days per week to London and/or the South). Rate: up to £736 p/… Umbrella inside IR35 Clearance required: Active SC (DV Preferred) and Sole UK National Role purpose/summary You are to be the lead User Experience Consultant Designer and User Researcher, working within a Project Team proactively engaging with the Client's broad array of Senior military and civilian ...

Senior User Researcher London, Leeds, Manchester, Bristol £55,000-£70,000 We’re hiring a Senior User Researcher to join a UK-wide digital consultancy delivering meaningful, user-centred services at scale. You’ll work with clients who value evidence, inclusivity and impact, embedding research … problem spaces, multidisciplinary teams and the autonomy to influence outcomes from discovery through to live services. What you’ll be doing as a Senior User Researcher Lead and design qualitative and quantitative user research across complex digital services Plan and run discovery, generative and evaluative research ...

Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As a Junior User Researcher, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about … user centred design, critical thinking, problem solving and designing and building digital services and products. In this role you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients ...

User Experience Designer Location: Newcastle Contract: 3 Month Client: Public Sector Inside IR35 Rate: £230PD Overview We are seeking an experienced User Experience (UX) Designer to join a high-profile digital transformation programme supporting the delivery of critical public services. This is an exciting opportunity to work within … collaborative multidisciplinary team focused on improving user journeys, accessibility, and service experiences for millions of users. The successful candidate will play a key role in understanding user needs, identifying pain points, and designing intuitive, user-centred solutions that deliver measurable improvements to digital services. Key Responsibilities Analyse ...

savings, a behavioural shift that most fintech companies have failed to crack. You’ll drive the end-to-end design process from early-stage user research through to pixel-perfect handoff, working alongside Product Managers and Engineers in a small, high-impact team. If you want your design … work end-to-end across discovery, design, and delivery. Specifically: Lead the design of new product experiences that increase user engagement with savings and financial wellbeing tools. Own the UX strategy for transitioning loan customers into savings products—a critical commercial and social impact challenge. Conduct and synthesise user ...

User Researcher (BPSS Eligible) Location: Remote (occasional London travel) Rate: £477 per day (Inside IR35) Duration: 12 months The Role We're looking for an experienced User Researcher to join an Agile team delivering user-centred digital services. You'll lead research activities that inform design … decisions, ensuring products are accessible, inclusive, and aligned to real user needs. Key Responsibilities Plan, scope, and deliver user research across the Agile lifecycle Use qualitative methods (usability testing, interviews, surveys, ethnography, focus groups) Collaborate with Designers, Product Owners, and Developers to prioritise research Turn research ...

LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 13 About the Role: CX User Experience Leader The UX Leader exists at the intersection of user advocacy, research discipline, and product intelligence. The mandate is to get close … product decisions get made. The UX Leader brings evidence where opinion has operated, and validation where assumption has substituted. Responsibilities and Impact: User Research & Discovery Build and own a structured research practice across the platform's primary user populations: Revenue, Account Management, Customer Experience, and related ...

their business, helping them navigate today, while plotting a course for the future. Your Role • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. • Contribute to creating better products … services that solve users’ problems and meets their needs. • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. • Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. ...

turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial … opposite: to demystify AI and make it effortless for anyone to use, from a highly specialised analyst to someone doing research for the very first time. This is the most senior individual‐contributor design role in the company. You will own and advance our design strategy ...

Senior User Researcher Manchester Hybrid Up to £66,000+ benefits A leading digital services client that supports both public and private sector projects to deliver the best experiences for users is hiring for a Senior User Researcher UK-Wide. If you have experience in this field this role … could be the role for you! What You’ll have the Opportunity to do as a Senior User Researche r: Advise clients on how to solve different complex problems using research, people-centred design & flexible, fast-paced research. Lead teams to design services that meet different user ...

Research Operations Lead - SC Cleared - Contract Rate : £675 per day Duration : 6 months Location : Hybrid (London, Bristol or Manchester) IR35 : Inside The role A Government organisation is seeking an experienced Research Operations Lead to drive improvements in research operations across a major digital transformation programme. You will … work closely with senior stakeholders, User Research leaders, and multidisciplinary teams to remove operational barriers, improve research delivery, and enable faster, more effective user‐centred decision making. Key responsibilities Lead strategic improvements to Research Operations capability across multiple teams Remove operational blockers impacting research ...

Research Operations Lead - SC Cleared - Contract Rate : £675 per day Duration : 6 months Location : Hybrid (London, Bristol or Manchester) IR35 : Inside The role: A Government organisation is seeking an experienced Research Operations Lead to drive improvements in research operations across a major digital transformation programme. You will … work closely with senior stakeholders, User Research leaders, and multidisciplinary teams to remove operational barriers, improve research delivery, and enable faster, more effective user-centred decision making. Key responsibilities: Lead strategic improvements to Research Operations capability across multiple teams Remove operational blockers impacting research ...