1 to 25 of 152 User Research Jobs

About the job At the IPO, as a Lead User Researcher, you will be a key member of the user research team, working at the forefront of our digital Transformation program. You will work to deliver radical changes to our services that meet the needs … customers and our colleagues. You will have strong experience of practical user research and an understanding of different methodologies. You will be able to plan, lead and execute user research activities in your allocated project and be able to lead, support and collaborate across projects ...

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We need a skilled Senior User Researchers to lead research activities that shape user-centred digital services. In DWP Digital our teams use fresh ideas and leading-edge tech … What skills, knowledge and experience will you need to demonstrate in your application? Experience of, and can help teams adopt, a wide range of user research methods. Can plan user research for services with challenging user needs and complex user journeys. Influential, being able ...

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We need a skilled Senior User Researchers to lead research activities that shape user-centred digital services. In DWP Digital our teams use fresh ideas and leading-edge tech … What skills, knowledge and experience will you need to demonstrate in your application? Experience of, and can help teams adopt, a wide range of user research methods. Can plan user research for services with challenging user needs and complex user journeys. Influential, being able ...

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We need a skilled Senior User Researchers to lead research activities that shape user-centred digital services. In DWP Digital our teams use fresh ideas and leading-edge tech … What skills, knowledge and experience will you need to demonstrate in your application? Experience of, and can help teams adopt, a wide range of user research methods. Can plan user research for services with challenging user needs and complex user journeys. Influential, being able ...

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We need a skilled Senior User Researchers to lead research activities that shape user-centred digital services. In DWP Digital our teams use fresh ideas and leading-edge tech … What skills, knowledge and experience will you need to demonstrate in your application? Experience of, and can help teams adopt, a wide range of user research methods. Can plan user research for services with challenging user needs and complex user journeys. Influential, being able ...

User Researcher - Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across ...

looking for a skilled User Researcher to champion a user-centred approach and shape the digital landscape of UK Parliament. Reporting to the User Research Lead, you will work within a multidisciplinary team to generate high-impact, evidence-led insights that directly inform the design … delivery of our internal and external digital products and services. As a key advocate for the user, you will bridge the gap between complex research findings and product strategy, translating technical data into actionable recommendations for stakeholders across the organisation. You will be responsible for navigating unique ...

About Scrumconnect Scrumconnect Ltd is a technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively … solve complex problems and deliver meaningful outcomes through innovative technology and research-driven insights. Role Overview We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies. ...

Service Designer/User Researcher (Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred … digital services at scale. This role is ideal for someone who can seamlessly blend GDS service design principles with robust user research practices, ensuring services are designed around real user needs and meet the highest government standards. Key Responsibilities Lead and deliver user-centred design ...

User Researcher - Government/Public Sector Rate: £520 per day (Inside IR35) Location: Fully Remote Contract: Initial until 30th September 2026 + 6-month rolling extensions The Opportunity We are looking for an experienced User Researcher (SFIA Level 5) to join a high-profile Government/Public Sector … digital payments programme . This is a key role where you'll lead and coordinate user research across multiple agile teams, ensuring services are designed around real user needs and deliver measurable outcomes for citizens. You'll play a critical part in shaping and improving digital payment ...

client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. Youll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. Youll combine strategic thinking with … hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry ...

Senior User Researcher London, Leeds, Manchester, Bristol £55,000-£70,000 We’re hiring a Senior User Researcher to join a UK-wide digital consultancy delivering meaningful, user-centred services at scale. You’ll work with clients who value evidence, inclusivity and impact, embedding research … problem spaces, multidisciplinary teams and the autonomy to influence outcomes from discovery through to live services. What you’ll be doing as a Senior User Researcher Lead and design qualitative and quantitative user research across complex digital services Plan and run discovery, generative and evaluative research ...

Role Overview We are looking for a UI/UX Designer who can help translate complex business, consulting and AI-related outputs into clear, user-friendly and commercially practical digital interfaces. This role is not limited to visual design. The successful candidate will work across user research, user journey mapping, wireframing, prototyping, usability testing and interface optimisation. The role will involve collaboration with our consulting, AI/data, operations and client-facing teams. The successful candidate will support both internal product development and client project delivery, including AI-enabled workflows, onboarding journeys, digital dashboards, service ...

Title: User Researcher (SC Cleared) Contract Length: 4 Months (Inside IR35) Location: London Working Pattern: Hybrid - 2 Days per Week Onsite Security Clearance: Active SC Clearance Required User Researcher We are seeking an experienced User Researcher to join a high-profile government programme on an initial … month contract . This role will play a key part in ensuring services are designed around genuine user needs, helping teams deliver accessible, effective, and evidence-based digital products. Working within a multidisciplinary agile team, you will plan, conduct, and communicate user research that informs service design ...

conversation with a developer, who understands accessibility and performance constraints, and who is genuinely excited about using AI tools to accelerate prototyping, user research synthesis, and workflow efficiency. If you care about the detail of how a customer experiences a brand online — and you want to own that … experience end-to-end — this is the role for you. DUTIES & RESPONSIBILITIES Website Design & User Experience Own the UX and visual design of the ZOEVA website across all markets - ensuring a consistently premium, on-brand customer experience at every touchpoint Design and iterate on key pages including homepage, product ...

within a multidisciplinary product squad, working alongside Product Managers, Engineers, Data Specialists and senior stakeholders to solve genuinely complex business problems. From discovery and user research through to prototyping, testing and delivery, you'll own the entire design lifecycle and play a critical role in shaping products used … collaborative and mature. Design is viewed as a strategic discipline and has a genuine voice in product direction. What You'll Be Doing • Leading user research, discovery workshops, usability testing and customer interviews • Designing end-to-end experiences across complex B2B software products • Simplifying large volumes of data ...

User Researcher - Remote/UK - £475.00 Per Day Inside IR35 We are looking for an experienced User Researcher to join a government digital delivery team. You will plan, conduct, and analyse user research to ensure services are built around real user needs and meet … product teams, and policy colleagues, you will help shape services that are simple, accessible, and effective for all users. Essential Skills: Proven experience conducting user research for digital services. Strong understanding of user-centred design, usability principles, and accessibility standards. Experience working with the GOV.UK Design System ...

User Researcher – SC Eligible (Permanent Role) We’re partnering with a well-regarded IT services firm that delivers digital transformation solutions to public sector clients. They’re looking to onboard a permanent User Researcher with experience working in GDS-aligned environments. Location: Remote-first, occasional travel to client … benefits Security Clearance: Must be eligible for SC Clearance Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices The Role As a User Researcher, you’ll be central to uncovering the needs and behaviours of end-users and ensuring digital services are designed with them in mind. ...

delivery teams to successfully deliver the HPV Self‐Testing service into Private Beta , and to iterate and mature the service through structured learning from user feedback, operational insights, and clinical and policy constraints. The post holder will work closely with Delivery Managers, Product Managers, UCD designers, engineers, clinical … policy stakeholders , translating user needs, service outcomes, and policy intent into clear, prioritised, and testable requirements. The role requires experience working in Government digital services , with a strong understanding of agile, user‐centred delivery in complex, regulated environments. Senior Business Analyst – Key Responsibilities Service & User Analysis Work ...

Lead Service & Product Designer/Product Owner- Tech Start Up SaaS Platform | Service Design | Product Design | User Research Contract : 6 Month sRate : £800 per day (Outside IR35 )Location : London (Hybrid – 2 days per week ) We're working with a fast-growing technology business building a data-driven SaaS … Service & Product Designer, you'll play a pivotal role in shaping both the customer experience and the underlying service ecosystem. Working across product strategy, user research, service design, and UX, you'll help define how customers discover, access, and interact with the platform while ensuring seamless experiences across ...

Role: User Researcher Contract: until October Rate: £500 per day IR35: Inside IR35 Location: Primarily remote, UK based - 1x/month in Leeds Overview We are supporting a national NHS service on a discovery phase engagement and are looking for an experienced User Researcher with strong NHS experience. … This role will play a key part in shaping a national service by leading user centred research across a complex healthcare landscape. You will work closely with product, delivery and business analysis teams to ensure the service is grounded in real user needs and aligned ...

range of client engagements - from financial services and insurance to consumer and technology - designing digital products, services, and experiences that are grounded in user insight and connected to measurable business outcomes. As an Intermediate-level Experience Designer, you will deliver high-quality design work with increasing independence, collaborate confidently … part of a collaborative, international design culture where craft, curiosity, and impact matter equally. Key Responsibilities Independently deliver high-quality experience design artefacts - including user flows, wireframes, interaction models, prototypes, and UI specifications - within agreed timelines and project scopes, taking ownership of the rationale behind every design decision. Translate ...

world's largest corporations, is looking for a UX Designer to join a lean, high-impact product and technology team. This is a research-led role for someone who brings genuine rigour to user insight - and knows how to turn it into product decisions that land. The Company … long-term roadmap and real appetite for innovation - including AI and machine learning integration. The Role You'll be the voice of the user across the product team - owning the research programmes that shape product direction and translating findings into clear, usable design. End-to-end, hands ...

focus has been on flawless technical accuracy and functionality. Now, they need a Founding Product Designer to take complete ownership of the user experience and lead a ground-up redesign. There are no layers of bureaucracy, no endless sign-off processes, and no team to manage just yet. … Role & Responsibilities As the solo design leader, you will be entirely hands-on, bridging the gap between complex backend data workflows and a seamless user experience. End-to-End Product Design: Own the UX/UI of the entire platform, including dashboard design, complex report builders, audit trail visualisations ...

focus has been on flawless technical accuracy and functionality. Now, they need a founding Head of Product Design to take complete ownership of the user experience and lead a ground-up redesign. This is a pure "founding designer" role. There are no layers of bureaucracy, no endless sign … Role & Responsibilities As the solo design leader, you will be entirely hands-on, bridging the gap between complex backend data workflows and a seamless user experience. End-to-End Product Design: Own the UX/UI of the entire platform, including dashboard design, complex report builders, audit trail visualisations ...