1 to 25 of 173 User Research Jobs

User Researcher - Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across ...

digital application. This is an opportunity to play a key role in shaping the direction of a complex, high-impact service by ensuring that user needs are clearly understood and evidenced from the outset. You will work directly within a multidisciplinary product team, alongside a UX Designer, Product Owner … engineers and stakeholders, helping to define and validate the direction of the service through high-quality research and insight. The role is research-focused, with design collaboration forming an important part of how your work informs and shapes the product. About You This is an excellent opportunity ...

Junior User Researcher (UCD Experience required) Remote (with occasional UK travel - approx. 2-3 days per month in London) £310 per day | Inside IR35 Initial 7 months with strong extension potential SC eligibility required - 5 years of UK Residency About the role I'm working with a key consultancy … client that's looking to bring in an enthusiastic Junior User Researcher to support the delivery of impactful, user-centred digital services.You'll be embedded within a multi-disciplinary Agile team, collaborating closely with product managers, designers, developers and stakeholders to understand real user needs and translate ...

Overview Our client is seeking experienced User Research Consultants to support a range of current and upcoming projects on a contract basis. These opportunities offer flexible and remote working arrangements, with assignments available on both short-term and long-term engagements. You will play a key role … shaping user-centred services by leading research activities, generating actionable insights, and influencing design decisions across multidisciplinary Agile teams. This role is well suited to professionals with strong consultancy experience and a passion for improving digital services through evidence-based research. Responsibilities • Design, plan, and conduct user ...

Working at a Value Chain level, the purpose of this support is to lead on the design and creation of user-centred design plans across multiple projects. This includes all UX Leads supporting the creation and implementation of a user-centred delivery approach within the IT Transformation team … will be used across the 4 value chains. The experience framework will develop over time and will be our central location for shared outputs, user-centred design resources, and guides. Where available vendor provided UX designers or researchers will also conduct research, design and evaluation work. ...

client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. Youll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. Youll combine strategic thinking with … hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry ...

facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You’ll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You’ll combine strategic thinking … with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research ...

Senior User Researcher Leeds, Manchester, Bristol, Newcastle £55,000-£70,000 We’re hiring a Senior User Researcher to join a UK-wide digital consultancy delivering meaningful, user-centred services at scale. You’ll work with clients who value evidence, inclusivity and impact, embedding research … problem spaces, multidisciplinary teams and the autonomy to influence outcomes from discovery through to live services. What you’ll be doing as a Senior User Researcher Lead and design qualitative and quantitative user research across complex digital services Plan and run discovery, generative and evaluative research ...

Aberdeen/Glasgow/Inverness/Perth - £500 - inside IR35 - 10 months You will be a UX Design Lead with hands on experience in User Research, Design Standards and Journey Management who can independently manage a workstream. UX Management Lead UCD approach of an individual Value Chain ensuring … agreed success outcomes are met. Conduct and oversee user research using qualitative and quantitative methods. Ensure insights are translated into high-quality outputs such as wireframes, prototypes, and journey maps as appropriate to stage in project. Apply and advise on appropriate techniques dependent on project scope, stage ...

role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. We're looking for a User Researcher to join our team in Milton Keynes on a permanent basis. This role offers a salary of £35,000 - £42,000 and a hybrid working … pattern of 2 days in the office. To design and deliver user research that uncovers the needs, behaviours, pain points, and expectations of ICAEW members, students, and staff. The User Researcher works closely with UX/UI Designers, Product Owners, and Delivery teams to ensure that user ...

Designer is responsible for designing intuitive, accessible, and visually consistent experiences across all customer-facing products and digital journeys at MoneyPlus. This role blends user experience, interaction design, and interface design to create products that are effective, easy to use, and aligned with brand and accessibility standards. You will … work across the full design lifecycle - from discovery and research through to high-fidelity UI and implementation. Working closely with engineers, product owners, and business stakeholders, the UX/UI Designer champions user-centred design, drives design quality and consistency, and contributes to a culture of continuous improvement ...

User Researcher - Public Sector Transformation £64,000 - 70,000 GBP Car Allowance, Bonus & Strong Benefits Package Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent User Researcher (SC Clearable) Salary: £64,000 - £70,000 + benefits Location: London (Hybrid) About the Client: Our client … local teams and driving impactful change. They offer a diverse portfolio of consulting, applications, business processes, cloud, and infrastructure services. Key Responsibilities: As a User Researcher, you will play a critical role in understanding user needs and enhancing user experience through effective research. Your responsibilities will include ...

Senior User Researcher £55000-64000 GBP Bonus Scheme, Pension, Hybrid + Flexible Working Hybrid WORKING Location: Manchester, North West - United Kingdom Type: Permanent Senior User Researcher Manchester Full Time - up to £64,000 + benefits A leading digital services client that supports both public and private sector projects … deliver the best experiences for users is hiring for a Senior User Researcher UK-Wide. If you have experience in this field this role could be the role for you! What You'll have the Opportunity to do as a Senior User Researcher: • Advise clients ...

Senior User Researcher £55000-64000 GBP Bonus Scheme, Pension, Hybrid + Flexible Working Hybrid WORKING Location: Bristol, South West - United Kingdom Type: Permanent Senior User Researcher Bristol Full Time - up to £64,000 + benefits A leading digital services client that supports both public and private sector projects … deliver the best experiences for users is hiring for a Senior User Researcher UK-Wide. If you have experience in this field this role could be the role for you! What You'll have the Opportunity to do as a Senior User Researcher: • Advise clients ...

Senior User Researcher £55000-64000 GBP Bonus Scheme, Pension, Hybrid + Flexible Working Hybrid WORKING Location: Leeds, Yorkshire and the Humber - United Kingdom Type: Permanent Senior User Researcher Leeds Full Time - up to £64,000 + benefits A leading digital services client that supports both public and private … sector projects to deliver the best experiences for users is hiring for a Senior User Researcher UK-Wide. If you have experience in this field this role could be the role for you! What You'll have the Opportunity to do as a Senior User Researcher: • Advise clients ...

Senior User Researcher London Full Time - up to £70,000+ benefits A leading digital services client that supports both public and private sector projects to deliver the best experiences for users is hiring for a Senior User Researcher UK-Wide. If you have experience in this field this … role could be the role for you! What You’ll have the Opportunity to do as a Senior User Researcher: Advise clients on how to solve different complex problems using research, people-centred design & flexible, fast-paced research. Lead teams to design services that meet different user ...

variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research to to not only add new energy and direction to existing projects but also act as a key stakeholder working closely with … following key skills: - Experience working with Gov.UK service standard - Experience delivering complex end to end digital design projects within the public sector - Strong user research skills - A background in UX design - experience working on B2B applications - A real passion for working in a scrum driven, agile team ...

design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know … product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days ...

design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know … product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days ...

Senior User Researcher 📍 UK Wide (excluding London) | 💰 £60,000 - £75,000 + benefits | 🔐 SC Clearance required or eligibility to obtain We’re looking for an experienced User Researcher to help shape and deliver impactful digital services across major public sector programmes. This is an opportunity to join … growing digital capability focused on creating user-centred services that genuinely improve outcomes for citizens. You’ll work alongside multidisciplinary teams delivering large-scale digital transformation projects, using research and insight to influence service design, strategy, and delivery. The Role As a Senior User Researcher ...

personalisation, and revenue outcomes. This is an opportunity to work on a product that impacts millions of end users while solving complex data and user experience challenges in a high-growth environment. The Role We are looking for a proactive and forward-thinking Product Designer to join a collaborative … product team. You will play a key role in shaping user experiences across a suite of products, ensuring they are intuitive, data-driven, and aligned with both user and business goals. You'll work closely with Product Managers, Engineers, and stakeholders to design and deliver user-centric ...

months Company Introduction Working at a Value Chain level, the purpose of this support is to lead on the design and creation of user-centred design plans across multiple projects. This includes all UX Leads supporting the creation and implementation of a user-centred delivery approach within … will be used across the 4 value chains. The experience framework will develop over time and will be our central location for shared outputs, user-centred design resources, and guides. Job Responsibilities/Objectives . Conduct and oversee user research using qualitative and quantitative methods. . Ensure ...

fidelity experiments, to functioning MVPs that help us validate big assumptions fast. This is a hybrid role - ideal for someone who brings a strong user research foundation and is equally confident contributing to design strategy, storytelling, and pitching ideas that resonate with both customers and stakeholders. Here … early-stage ventures, co-creating new propositions with product, engineering, commercial, and subject-matter experts Wear many hats - One day you're running user research, the next you're mapping a customer journey, the next you're helping shape the team's pitch deck Champion the user ...

Title: Senior User Researcher (Contract) - Public Sector/Digital Services Contract Length: November Location: London (Hybrid ) Clearance Required: BPSS Overview We are supporting a major UK public sector organisation undertaking large-scale digital transformation across citizen-facing services. They are seeking an experienced Senior User Researcher to join … multidisciplinary User-Centred Design (UCD) team, contributing to the delivery of high-quality, accessible digital services aligned to GDS standards . This role will focus on Discovery and Alpha phases , helping shape services that meet the needs of the UK public while supporting evidence-based decision-making across product ...

join our dynamic team in London. This hybrid role is ideal for a highly skilled individual who excels in best-in-class user experience and user interface design and is eager to craft exceptional digital experiences that drive engagement and conversion. You will be at the forefront … digital design, problem solving with user-centricity at the core, and working collaboratively within a cross-functional team to craft delightful and impactful solutions for a diverse range of projects. Please note that this job is a Full time perm position in London. What you'll be doing ...