1 to 25 of 159 User Research Jobs

Application Deadline : Friday 5th December at 23:55pm ⏰ This role will work with UCD practitioners to align user research activities to better understand all Home Office service users. You will lead a team of user researchers and designers, to promote your discipline, and be a leadership presence … user research communities. You will collaborate with others to resource teams, solve problems and develop future projects. While following the GDS Service Manual and assessing services against the Digital Service Standard, you will ensure services meet both user needs and business goals. Data Services and Analytics ...

deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish ...

including contact centre, as well as digital services. We’re looking for an exceptional hands-on Lead Product Researcher to establish and lead our research function from the ground up. This is our first hire in this area, and the role encompasses responsibility for all our research … discovery, to integrate evidence-based decision-making tightly into how we design, build, and evolve our products. The successful candidate will be responsible for user research, competitor research, market research and industry research. This role will suit a confident, inquisitive, and highly organised individual contributor ...

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please … with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that ...

return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing … BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that ...

Title: User Experience Design - Service Designer ?? Location: Newcastle, Cobalt Business Park ?? Working Model: Hybrid ?? Contract Duration: 1 December 2025 - 30 September 2026 ?? Pay Rate: £292/day PAYE | £388/day Umbrella ?? Job Description As a Service Designer , you will lead a human-centred design approach across all project … phases - from discovery and problem framing to solution development and implementation. You will conduct deep ethnographic and user research to understand user needs, behaviours, and challenges, translating insights into clear and actionable design direction. You will act as a subject matter expert , guiding team decisions, supporting collaboration ...

Senior User Researcher Overview Our client is seeking Senior User Researchers to join their growing digital consultancy practice. This role is suited to experienced research professionals who can design, plan and lead user research activity, and who can champion user-centred design across complex … digital programmes. Working within multidisciplinary Agile teams, you will help shape services that truly meet user needs by conducting robust research, synthesising insights and using evidence to influence design decisions. As a senior consultant, you will also support capability development, stakeholder engagement and the wider growth ...

Title: Senior User Researcher (Information Security - PAM/PAWS) Contract Type: 6-month contract (Inside IR35) Daily Rate: £650 inside IR35 Location: London, Bristol or Manchester (Hybrid - occasional on-site for critical meetings) Clearance: Active SC clearance would be advantageous Start Date: ASAP About the Role We are seeking … experienced Senior User Researcher to lead research activities within a secure environment, focusing on improving privileged access management (PAM) and related security practices. This is a high-impact role within a multidisciplinary team, shaping how identity and access controls are designed and implemented to strengthen organisational security posture. ...

Title: Senior User Researcher (Information Security - PAM/PAWS) Contract Type: 6-month contract (Inside IR35) Daily Rate: £650 inside IR35 Location: London, Bristol or Manchester (Hybrid - occasional on-site for critical meetings) Clearance: Active SC clearance would be advantageous Start Date: ASAP About the Role We are seeking … experienced Senior User Researcher to lead research activities within a secure environment, focusing on improving privileged access management (PAM) and related security practices. This is a high-impact role within a multidisciplinary team, shaping how identity and access controls are designed and implemented to strengthen organisational security posture. ...

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes. Key Responsibilities: • Lead research planning, method selection and end to end delivery within agile teams • Run programmes of research across several workstreams and translate findings into clear actions • Facilitate workshops, shape ...

Posting: User Researcher (SC Cleared) Location: Corsham (2 days per week onsite) Clearance: Active SC required from day one Contract: Initial 3 months, with potential extension for long term contract Rate: DOE/(Outside IR35) About the Role Our client is seeking an experienced Security Cleared User Researcher … support user research and adoption studies for the development of the Test and Evaluation Marketplace application. You will engage directly with users and stakeholders to gather requirements, ensuring that solutions are usable, valuable, and aligned to genuine user needs. Your insights will play a key role ...

Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive … built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. You will support and coach researchers and designers, raise ...

Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive … built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. You will support and coach researchers and designers, raise ...

experiences to ensure all change initiatives are aligned to business priorities and deliver meaningful, client-centric outcomes. The division brings together architecture, service and user experience design, and business analysis into a centre of excellence that guides projects from idea to execution. It ensures designs and solutions are focussed … experience across SJP's digital and operational landscape, while remaining well governed, cost effective and scalable. The Design & Improvement team leads SJP’s user-centred design approach, ensuring that services, systems, and experiences are built around the needs of clients, advisers, and internal users. By combining service design, user ...

design output. You'll be confident when presenting your work to stakeholders, and able to adapt designs to reflect your feedback and feedback from user research and usability testing. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural … customers, why not apply? Find out more about what we're looking for. What will I be doing? Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance ...

SENIOR USER RESEARCHER (INFOSEC) - 6 months CONTRACT - HYBRID 2 DAYS ON SITE OR WHEN REQUESTED FOR MEETINGS - RATE 650 PD INSIDE IR35 - MUST BE SC CLEARED This role is Hybrid and can be based in either Manchester/London or Bristol. Meetings will be in London We are after … Cleared Senior User Researche r to join a busy Government client in their Information Security Department Experience Proven user researchers with experience of working with internal participants and building understanding of technical subjects Helping teams adopt a wide range of user research methods, analysis Planning ...

national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives. We take as much pride in our people, culture, and work-life balance … support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement. Key Responsibilities The project ...

Description Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As a Vice President Experience Design Lead in CIB Markets Operations, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your … deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your ...

Lead User Researcher Grade A: £55,172 (National) or £61,028 (London – for London office based or homebased workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home. Contracted Hours: Full-time, 37 hours per week. … 11.59pm. Potential Interview Date: w/c 5 January 2026. Make a difference Every role at CQC contributes to our mission. As Lead User Researcher, you will work within the Content Design & Channel Management team to understand all our users’ needs and help design services around them. Picture this ...

critical: you will coordinate projects across multiple teams to ensure on-time releases and smooth product launches. Additionally, you will collaborate with design and user research to gather feedback, ensuring our platform meets both technical and user needs. If you are passionate about building next-generation … planning, retrospectives) with engineering teams and act as the central point of contact to align development, testing, and deployment activities. Collaborate with design and user research teams to gather feedback from customers and end users. Translate insights into actionable requirements, ensuring our product roadmap addresses real-world pain ...

Role: User Researcher Location: Newcastle Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Note: The above information relates to a specific client requirement. As a User Researcher you will work with a team … creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion ...

Senior User Researcher - Secure Environment Contract: 6 months Location: London (on-site up to 2 days per week) Start Date: January 2026 Clearance: Active SC Clearance is mandatory We are seeking an experienced Senior User Researcher to join a high-profile transformation programme within a secure environment. This … clearance , proven experience working on central government projects , and the ability to operate in complex, data-driven environments. Key Responsibilities: Design and facilitate user research activities to inform product and service development. Plan and execute research using a variety of qualitative and quantitative methods. Work closely with ...

Senior User Researcher - Secure Environment Contract: 6 Months Location: London (on-site up to 2 days per week) Start Date: January 2026 Clearance: Active SC Clearance is mandatory We are seeking an experienced Senior User Researcher to join a high-profile transformation programme within a secure environment. This … clearance , proven experience working on central government projects , and the ability to operate in complex, data-driven environments. Key Responsibilities: Design and facilitate user research activities to inform product and service development. Plan and execute research using a variety of qualitative and quantitative methods. Work closely with ...

User Researcher - Public Sector Projects Location: UK (Hybrid working) Salary: Up to £55,000 + excellent benefits Clearance: Active SC clearance required or eligibility to obtain We're working with a leading consultancy that's driving digital transformation across the UK public sector. They're looking for an experienced … User Researcher to join their team and help shape user-centred, accessible services that make a real impact. This is a fantastic opportunity for someone who thrives in agile, multidisciplinary environments , has strong experience with GDS standards , and is passionate about inclusive design. What You'll Be Doing ...

User Researcher - Public Sector Projects Location: UK (Hybrid working) Salary: Up to £55,000 + excellent benefits Clearance: Active SC clearance required or eligibility to obtain We're working with a leading consultancy that's driving digital transformation across the UK public sector. They're looking for an experienced … User Researcher to join their team and help shape user-centred, accessible services that make a real impact. This is a fantastic opportunity for someone who thrives in agile, multidisciplinary environments , has strong experience with GDS standards , and is passionate about inclusive design. What You'll Be Doing ...