1 to 25 of 125 User Research Jobs

Workforce and Capability Division, where our mission is to equip government with the talent and insight needed to drive digital transformation and tackle future challenges. As a mid-weight User Researcher, you'll play a key role in shaping cross-government strategies through evidence-based insights and user-centred design. You'll be part of a multidisciplinary agile … team working on the Government Digital and Data Profession Capability Framework, which defines roles and skills across digital, data and technology. Your research will inform updates to this framework, ensuring it remains relevant, usable, and aligned with the needs of practitioners and departments. Your responsibilities will include; planning, designing and conducting user research activities to understand the … that support recruitment, workforce planning, and skills development. You'll work closely with content designers and policy leads to ensure our frameworks, standards and propositions are grounded in real user needs. Your work will help shape principles, policies and standards that underpin a consistent and effective approach to capability building across government. As a User Researcher you'll More ❯

User Researcher Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods … Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Your role We are looking for an experienced User Researcher to join our growing team on a permanent basis. You will have a passion for understanding and championing the user. You will have experience of working on products … and services in a public sector environment, conducting user research on projects to a high ethical standard, with knowledge of GDS standards. Your responsibilities will include: ● Championing the user on services and products ● Planning and conducting user research, developing recruitment briefs, conducting analysis and presenting research findings ● Appropriate story telling of research findings More ❯

of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is … next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain … points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as More ❯

Role: UI/UX Research Lead Specialist Location: Las Cruces, New Mexico Experience: 12+ Years Employment: Contract Interview Type: In-Person or Webcam Job Overview We are seeking an experienced UI/UX Research Lead Specialist to drive the research strategy and ensure our products deliver exceptional user experiences. The ideal candidate will lead research initiatives, translate insights into actionable design recommendations, and collaborate closely with design, product, and engineering teams. This role requires a strategic thinker with deep expertise in user research, usability testing, and human-centered design practices. Key Responsibilities Lead and define the overall UI/UX research strategy for multiple projects. Conduct qualitative and quantitative user research, including interviews, surveys, usability testing, and contextual inquiries. Analyze research data and translate findings into actionable design recommendations for product teams. Develop personas, user journeys, and experience maps to guide design decisions. Collaborate with designers, product managers, and engineers to ensure research insights are integrated into product development. Mentor and guide junior researchers and More ❯

Job summary Are you passionate about improving public services through design and innovation? We are offering a Level 3 User-Centred Design apprenticeship opportunity within our Digital Services team. This role is ideal for someone looking to start a career in user-centred design, user research, and service improvement. In this apprentice role, you'll learn … and support the design and delivery of digital products and services that are simple, accessible, and meet user needs. You will be contributing to meaningful improvements in how people provide, access and experience services. You will be supported through:- A structured apprenticeship programme with learning modules- On-the-job training and mentoring from experienced UCD professionals- Opportunities to shadow … as well as a requirement to come into our office in Cardiff. THIS POST IS FIXED TERM/SECONDMENT FOR 24 MONTHS Main duties of the job As a User-Centred Design Apprentice, you will: Support the user research design and delivery of digital products and services Gain hands-on experience across the disciplines of user More ❯

User Researcher - ConsultantAkkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow … office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The RoleAs a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.The Responsibilities … Contribute to creating better products and services that solve users' problems and meets their needs.* Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights.* Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies.* Use quantitative methods such More ❯

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester … Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients … users. The Responsibilities * Contribute to creating better products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use More ❯

want to solve problems and change lives through Monzo Hear from our UK team about what it's like working at Monzo • London | £90,000-£125,000 + Benefits | Research at Monzo We're open to hiring across seniority levels, so please do apply if you feel this role is a good fit for your experience. About us: We … We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our User Research Team: We are currently a team of more than 20 individual contributors, who are embedded into collectives i.e Core Banking, Business Banking etc, working cross functionally with … Product Design, Product Management and Engineering teams. Our research organisation is led by Katherine Vaughan, our Director of User Research. What you'll be working on: Managing a team of user researchers across 1-3 "collectives" (these are product verticals like Payments or Wealth) Working closely with with your collective leadership to shape our product strategies and More ❯

Job Posting: User Researcher (SC Cleared) Location: Corsham (2 days per week onsite) Clearance: Active SC required from day one Contract: Initial 3 months, with potential extension for long term contract Rate: DOE/(Outside IR35) About the Role Our client is seeking an experienced Security Cleared User Researcher to support user research and adoption studies … of the Test and Evaluation Marketplace application . You will engage directly with users and stakeholders to gather requirements, ensuring that solutions are usable, valuable, and aligned to genuine user needs. Your insights will play a key role in shaping product and service design at programme level. User Researcher Responsibilities Plan and conduct a range of qualitative and … quantitative user research , including interviews, surveys, and usability testing. Engage with users and stakeholders to collate requirements and identify opportunities to improve product usability and value. Work closely with Product, Service, and Engineering teams to translate research insights into actionable recommendations. Carry out benefits assessments to measure impact, adoption, and value delivered. Present clear, structured research More ❯

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes. Key Responsibilities: • Lead research planning, method selection and end to end delivery within agile teams • Run programmes of research across several workstreams and translate findings into clear actions • Facilitate workshops, shape discovery and alpha activity, and influence senior stakeholders • Define research standards, processes and strategy for consistent, high quality output More ❯

Job Posting: User Researcher (SC Cleared) Location: Corsham (2 days per week onsite) Clearance: Active SC required from day one Contract: Initial 3 months, with potential extension for long term contract Rate: DOE/(Outside IR35) About the Role Our client is seeking an experienced Security Cleared User Researcher to support user research and adoption studies … development of the Test and Evaluation Marketplace application. You will engage directly with users and stakeholders to gather requirements, ensuring that solutions are usable, valuable, and aligned to genuine user needs. Your insights will play a key role in shaping product and service design at programme level. User Researcher Responsibilities Plan and conduct a range of qualitative and … quantitative user research, including interviews, surveys, and usability testing. (Note: No personal data will be collected as part of these activities.) Engage with users and stakeholders to collate requirements and identify opportunities to improve product usability and value. Work closely with Product, Service, and Engineering teams to translate research insights into actionable recommendations. Carry out benefits assessments More ❯

of the job Senior content designers make things easier for people to understand and use, they are experienced practitioners who can take a high-level view of how a user's content journey maps to government processes. They write clear, usable content for complex transactional and information services and assure the quality of others' work. They use data and … user research to make content decisions. The Senior Content Designer will be responsible for assuring content quality and best practice as part of a multidisciplinary agile team. They will lead, coach and mentor others in the team to shape and improve how we work. They will be responsible for attracting, nurturing and developing a diverse and talented workforce. … They will also be responsible for building awareness of user-centred content design among internal and external stakeholders and professionals from other disciplines, helping to build capability across UKHSA. The Senior Content Designer will be an active part of the user-centred design community. As a senior leader they will actively encourage, facilitate, and demonstrate sharing of insights More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency More ❯

Company Description Overview Specialist role User researcher Summary of the work An exciting opportunity for talented, tenacious individuals looking to join our team and take lead in creating world-class services in the Prison and Probation environment. Conducting Service Discovery to identify and deliver high-quality, user-centred products that positively impact the lives of offenders, prison staff … Offender Management Service (NOMS) Job Description About the work Who the specialist will work with We're building a team of around 70 experts in Web Development, Design and User Research. This is a brilliant opportunity to be part of a growing team from its nascent stage and play an active and continued role in the strategic development of … Architect, Service Designer and Service Manager- based in Sheffield. Wider Service Area team: Service design team working across up to 3 Product Delivery Teams- based in Sheffield. Community of User Researchers, 3 based in London and Head of User Experience in Sheffield What the specialist will work on The Digital Studio is planned to deliver, over the next More ❯

Senior User Researcher - Local Government/Public Sector Contract: 12 months Location: London (2 days on-site per week) IR35: Inside IR35 Experience required: Local Government/Council experience (essential) A fantastic opportunity has arisen for an experienced Senior User Researcher to support a major Central Government digital programme focused on improving public-facing services and digital products … used across the UK. You will conduct high-quality strategic research with citizens, service users, and local government teams to shape user-centred design, product direction and organisational decision-making. This role requires someone with strong expertise in end-to-end user research and a background working with local authorities or councils to understand how public … services operate at a local level. What You'll Do As a Senior User Researcher , you will: Lead and deliver a wide range of user research projects (discovery through to evaluative) involving local government officers and end users Plan, design and conduct research using both qualitative and quantitative methods Run research activities end-to-end More ❯

Job Title: User Researcher/Business Analyst (AI Projects) Clearance Required: SC Start Date: Immediate Contract Duration: Until March 2026 (with potential extension) Role Overview The User Researcher/Business Analyst will support user research and adoption studies across AI-focused projects. The role aims to ensure that solutions are usable, valuable, and aligned with user … inform product and service design. The successful candidate will work closely with multidisciplinary teams to drive evidence-based decision-making and maximise project benefits. Key Responsibilities Plan and conduct user research , including qualitative and quantitative methods such as interviews, surveys, and usability testing. Note: Personal data will not be collected as part of these activities. Collaborate with Product … Service, and Engineering teams to translate user insights into actionable requirements and improvements. Perform benefits assessments to measure the impact, effectiveness, and value delivered by AI solutions. Analyse and synthesise research findings , producing clear and structured reports, insights, and recommendations. Present findings to stakeholders , enabling informed decision-making at programme and project levels. Required Skills & Experience Proven experience More ❯

Role: User Researcher Location: Newcastle Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Note: The above information relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for … creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a … User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders. Aligning More ❯

about music and audio and have a good understanding of production and music creation workflows. You are empathetic and customer focused. You seek to learn from our customers through research and testing, and you have them at the forefront of your mind for each decision you make. You are curious about why products, services, and objects have been designed … do: Work with the Product Design, Product Management, Engineering & Marketing teams to help conceptualise and deliver to market, outstanding and award-winning hardware products and services Create and execute User Research strategies (both primary and secondary) that yield critical insight and help shape project direction. Be an advocate for the end-user, ensuring a deep understanding of … users' goals, needs, pain points, behaviours and contexts influences your team's work. Develop User Stories and Use Cases, taking user needs and converting them to product requirements and documentation. Design/Ideate both collaboratively and individually. You'll lead team design activities. Develop sketches, wireframes & interactive hardware prototypes. Regularly perform User Experience testing to refine the More ❯

Responsibilities Conduct user research to inform design decisions Develop user personas, user journeys, and wireframes Design intuitive and visually appealing user interfaces Create prototypes to test and refine design concepts Collaborate with cross-functional teams to implement design solutions Stay up-to-date with industry trends and emerging technologies Skills Needed 3+ years of experience … in UX design Strong knowledge of human-centered design principles Experience with design tools (Sketch, Figma, Adobe XD) Strong understanding of user research methods and usability testing Excellent communication and collaboration skills Portfolio that showcases your UX design work Qualifications Bachelor's degree in Design, Human-Computer Interaction, or related field Certified UX Designer or related certification (optional … Proven experience in creating user-centered design solutions Strong understanding of UX design principles and methodologies More ❯

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes. Key Responsibilities: Lead research planning, method selection and end to end delivery within agile teams Run programmes of research across several workstreams and translate findings into clear actions Facilitate workshops, shape discovery and alpha activity, and influence senior stakeholders Define research standards, processes and strategy for consistent, high quality output More ❯

User Researcher (Central Government experience essential) We’re looking for an experienced User Researcher to join our team on a 6-month contract supporting a central government project. You’ll play a key role in shaping digital services that truly meet user needs. Contract Details: Duration: various contract available 3 - 6 months Location: 2–3 days per … week in Manchester, Leeds, or Sheffield (hybrid working) Inside IR35 What you’ll do: Plan and conduct user research across the full product lifecycle Work within GDS standards to deliver evidence-based insights Collaborate with multidisciplinary teams including designers, product managers, and developers Present findings to influence key decisions and improve user experiences What we’re looking … for: Strong experience in user research for government or GDS-aligned projects Excellent communication and stakeholder management skills Proven ability to translate research into actionable recommendations Familiarity with agile delivery environments Please apply for more information More ❯

technical rigour, working on products and services that positively impact users, communities and the planet. What youll be doing As UX/UI Designer, youll be central to shaping user-centred digital experiences. Youll work across the full design lifecycle from research through to prototyping and delivery. Youll collaborate with clients, developers and strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience across process-driven User Experience Design as well as high-fidelity user interface design, youll map user journeys and design wireframes and prototypes across a range of projects. Youll design branded visuals and contribute to design systems that scale across platforms. This role is varied and … hands-on. Youll be involved in everything from user research and accessibility improvements to supporting pitches. Youll be part of a team that values openness, inclusion and continual learning. What experience youll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Solid understanding of user More ❯

DWP. Digital with Purpose. We are seeking an experienced Senior User Researcher to lead research activities that shape user-centred digital services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting the most appropriate method … depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage, ensuring where relevant that the insights influence decisions. Experience of communicating insights from More ❯

change to, transactions, products and content across both digital and offline channels provided by different parts of government. You will work independently to develop designs based on evidence of user needs and organizational outcomes and will mentor junior designers and researchers. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working … that may impact designs, adapting your approach accordingly. Evidence - and context-based design - you absorb large amounts of conflicting information and use it to produce simple designs to meet user needs. You identify, communicate, and work within constraints, such as policy or legislation, recognising options that will help balance user need and expectation. You contribute to best-practice … guidelines around user-centred design and agile ways of working. You have knowledge of HTML, CSS, and JavaScript prototypes, as well as Government and other design systems. You approach prototyping as a team activity, actively soliciting prototypes and testing with others for feedback. You recognise and define the design and implementation of strategy, provide guidance for the evaluation of More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯