1 to 25 of 109 User Research Jobs

User Researcher Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Up to £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public … systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a User Researcher at Triad, you will play a significant role in our client assignments. You will work to define a bespoke approach on client assignments ...

deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish ...

User Researcher (Openreach Design Practice) (Martlesham Heath, Ipswich, United Kingdom)Hybrid 3 days a week together out of our Belfast, London, or Ipswich Digital hubs (flexible 2 days remote wherever).Openreach Limited is a wholly owned subsidiary of BT Group. Scroll down for a complete overview of what this … 650+ communications providers who sell phone and broadband services to these households and businesses.Why this job mattersWe’re on an exciting journey to embed user-centred design at the heart of Openreach Technology. As a relatively new function, our User Experience team is playing a pivotal role ...

User Researcher (Openreach Design Practice) (Martlesham Heath, Ipswich, United Kingdom) Hybrid 3 days a week together out of our Belfast, London, or Ipswich Digital hubs (flexible 2 days remote wherever). Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre … providers who sell phone and broadband services to these households and businesses. Why this job matters We’re on an exciting journey to embed user-centred design at the heart of Openreach Technology. As a relatively new function, our User Experience team is playing a pivotal role ...

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please … with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that ...

return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing … BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that ...

Title: User Experience Design - Service Designer ?? Location: Newcastle, Cobalt Business Park ?? Working Model: Hybrid ?? Contract Duration: 1 December 2025 - 30 September 2026 ?? Pay Rate: £292/day PAYE | £388/day Umbrella ?? Job Description As a Service Designer , you will lead a human-centred design approach across all project … phases - from discovery and problem framing to solution development and implementation. You will conduct deep ethnographic and user research to understand user needs, behaviours, and challenges, translating insights into clear and actionable design direction. You will act as a subject matter expert , guiding team decisions, supporting collaboration ...

Title: Senior User Researcher (Information Security - PAM/PAWS) Contract Type: 6-month contract (Inside IR35) Daily Rate: £650 inside IR35 Location: London, Bristol or Manchester (Hybrid - occasional on-site for critical meetings) Clearance: Active SC clearance would be advantageous Start Date: ASAP About the Role We are seeking … experienced Senior User Researcher to lead research activities within a secure environment, focusing on improving privileged access management (PAM) and related security practices. This is a high-impact role within a multidisciplinary team, shaping how identity and access controls are designed and implemented to strengthen organisational security posture. ...

Title: Senior User Researcher (Information Security - PAM/PAWS) Contract Type: 6-month contract (Inside IR35) Daily Rate: £650 inside IR35 Location: London, Bristol or Manchester (Hybrid - occasional on-site for critical meetings) Clearance: Active SC clearance would be advantageous Start Date: ASAP About the Role We are seeking … experienced Senior User Researcher to lead research activities within a secure environment, focusing on improving privileged access management (PAM) and related security practices. This is a high-impact role within a multidisciplinary team, shaping how identity and access controls are designed and implemented to strengthen organisational security posture. ...

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes. Key Responsibilities: • Lead research planning, method selection and end to end delivery within agile teams • Run programmes of research across several workstreams and translate findings into clear actions • Facilitate workshops, shape ...

Posting: User Researcher (SC Cleared) Location: Corsham (2 days per week onsite) Clearance: Active SC required from day one Contract: Initial 3 months, with potential extension for long term contract Rate: DOE/(Outside IR35) About the Role Our client is seeking an experienced Security Cleared User Researcher … support user research and adoption studies for the development of the Test and Evaluation Marketplace application. You will engage directly with users and stakeholders to gather requirements, ensuring that solutions are usable, valuable, and aligned to genuine user needs. Your insights will play a key role ...

Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive … built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. You will support and coach researchers and designers, raise ...

Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive … built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. You will support and coach researchers and designers, raise ...

Service Designer to join our team. This individual will lead the design of end-to-end enterprise experiences, ensuring seamless integration and delivery across user types, technology and channels. Responsibilities Plan and facilitate workshops for clients which create a collective understanding of the end-to-end, front-to-back … service experience by mapping the orchestration of events that span technology, people, and platforms. Collaborate with user research colleagues to demonstrate and communicate insights from research to stakeholders, helping shape strategic initiatives and the wider roadmap. Define key UX and organizational measurements to track and prove ...

based on a 36-hour week. Personal guidance. A professional working and learning environment. An internship community and inspiring events. Internship - Exploring AI in User Research: UX Research Graduation Project Curious about how AI can transform User Experience research? Discover where you excel with this … will focus on your own growth in an environment where you continue to learn. In this graduation project you will be exploring how traditional research methods compare to AI-assisted approaches. Think of applications such as generating insights for financial products, test digital banking experiences using synthetic users ...

national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives. We take as much pride in our people, culture, and work-life balance … support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement. Key Responsibilities The project ...

Role: User Researcher Location: Newcastle Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Note: The above information relates to a specific client requirement. As a User Researcher you will work with a team … creative and passionate UX Design specialists who are responsible for creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion ...

Senior User Researcher - Secure Environment Contract: 6 months Location: London (on-site up to 2 days per week) Start Date: January 2026 Clearance: Active SC Clearance is mandatory We are seeking an experienced Senior User Researcher to join a high-profile transformation programme within a secure environment. This … clearance , proven experience working on central government projects , and the ability to operate in complex, data-driven environments. Key Responsibilities: Design and facilitate user research activities to inform product and service development. Plan and execute research using a variety of qualitative and quantitative methods. Work closely with ...

Senior User Researcher - Secure Environment Contract: 6 Months Location: London (on-site up to 2 days per week) Start Date: January 2026 Clearance: Active SC Clearance is mandatory We are seeking an experienced Senior User Researcher to join a high-profile transformation programme within a secure environment. This … clearance , proven experience working on central government projects , and the ability to operate in complex, data-driven environments. Key Responsibilities: Design and facilitate user research activities to inform product and service development. Plan and execute research using a variety of qualitative and quantitative methods. Work closely with ...

User Researcher - Public Sector Projects Location: UK (Hybrid working) Salary: Up to £55,000 + excellent benefits Clearance: Active SC clearance required or eligibility to obtain We're working with a leading consultancy that's driving digital transformation across the UK public sector. They're looking for an experienced … User Researcher to join their team and help shape user-centred, accessible services that make a real impact. This is a fantastic opportunity for someone who thrives in agile, multidisciplinary environments , has strong experience with GDS standards , and is passionate about inclusive design. What You'll Be Doing ...

User Researcher - Public Sector Projects Location: UK (Hybrid working) Salary: Up to £55,000 + excellent benefits Clearance: Active SC clearance required or eligibility to obtain We're working with a leading consultancy that's driving digital transformation across the UK public sector. They're looking for an experienced … User Researcher to join their team and help shape user-centred, accessible services that make a real impact. This is a fantastic opportunity for someone who thrives in agile, multidisciplinary environments , has strong experience with GDS standards , and is passionate about inclusive design. What You'll Be Doing ...

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes. Key Responsibilities: Lead research planning, method selection and end to end delivery within agile teams Run programmes of research across several workstreams and translate findings into clear actions Facilitate workshops, shape ...

Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year … very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement ...

Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next 'Rising Star of the Year … very own Head of UX, Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement ...

Senior Content Designer 9-12 month duration London 1-2 days/week. Some travel to user research/Leeds. Inside IR35 - Umbrella only Job details below A content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.At this role level, you will: be comfortable using evidence, data and research to make content decisions build relationships across government and NHS to focus on the needs of the user and to influence stakeholders contribute to and use the style guides and content patterns engage with ...