1 to 25 of 252 User Research Jobs

critical national programme delivering digital services that support millions of vaccinations each year, improving access, reducing inequalities and delivery of effective services. User research is central to this. It ensures that services are usable, safe, inclusive and grounded in real user needs across citizens, providers and commissioners. … Lead User Researcher role provides the senior leadership needed to plan, coordinate and assure user research across VDS. It ensures research is conducted to a consistently high standard and drives decision making at both service and programme level, aligned to NHS Service Standards and ethical ...

User Researcher Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices Salary up to £60,000, plus excellent company benefits About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving … matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working on national-scale digital transformation programmes or helping shape user-centred services, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. ...

MERITUS are recruiting for a User Researcher to join our digital software client on an initial contract, supporting the development of user-centred products within the public sector. USER RESEARCHER - £500 to £600 PER DAY - REMOTE (UK) WITH OCCASIONAL TRAVEL - IMMEDIATE START - SECTOR: DIGITAL SOFTWARE/PUBLIC … SECTOR An established software organisation is looking to appoint an experienced User Researcher to support the ongoing development of a suite of products used across the public sector. Working as part of a collaborative UX team, you'll play a key role in understanding user needs throughout ...

building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Lead User Researchers are expert practitioners who influence and mentor others. They work with teams to deeply understand people's lives, services, organisations, and outcomes … public sector. They do this by ensuring that teams take a user-centred, evidence-based approach to service design and delivery. Key Responsibilities Leads one/more research deliveries, ensuring all project team & stakeholders have a shared understanding of successful outcomes. Scope focus of research, so everyone ...

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services … that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user ...

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services … that deliver meaningful outcomes. Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Key Responsibilities Collaborate with cross-functional teams to plan and deliver impactful user ...

User Researcher Newcastle (Hybrid 3 days per week) £54,000 + Bonus + Excellent Benefits I'm working with a global consultancy that's continuing to grow its Digital Experience and User-Centred Design capability and is looking to hire a User Researcher to join its Newcastle … team. This is an opportunity to work on large-scale digital transformation programmes across government and regulated industries, helping shape services that are genuinely user-focused. You'll work alongside multidisciplinary Agile teams, influencing product decisions through high-quality user research and insights. You'll be involved ...

Cleared User Researcher Location: Predominantly Remote (occasional travel required for user research activities) Rate: £492 per day (Umbrella) IR35 Status: Inside IR35 Security Clearance: Active SC Clearance and BPSS required Your New Role We are currently recruiting for an experienced User Researcher to join a major … transformation programme. This is an exciting opportunity to play a key role in shaping digital services that are accessible, inclusive, and truly centred around user needs. Working within a multidisciplinary agile environment, you will lead and deliver user research across different stages of the service lifecycle, helping ...

Interim Deputy Head of User Experience East Kilbride (Hybrid) | £750 per day | Inside IR35 | 6-12 Month Contract We're seeking an experienced leader to provide strategic and operational leadership across service management, user experience and customer-facing functions within a complex, secure technology environment. Reporting … Head of User Experience, you'll lead critical live service operations while ensuring that user needs, research insights and service performance data directly influence service improvements and future service design. Key Responsibilities Lead Service Operations, Business Relationship Management, Business Development, Data Analytics and User Research ...

User Researcher About the Role We are looking for an experienced User Researcher to join a growing digital consultancy and collaborate with multidisciplinary teams to create user-centred products and services. You will work closely with Product Managers, Designers, Developers and fellow User Researchers to deliver … impactful research that deepens understanding of user needs and behaviours. Your insights will help shape products and services that solve real-world problems and create meaningful user experiences. As the lead researcher within your team, you will recommend and deliver the most effective research approaches, ensuring ...

User Researcher About the Role We are looking for an experienced User Researcher to join a growing digital consultancy and collaborate with multidisciplinary teams to create user-centred products and services. You will work closely with Product Managers, Designers, Developers and fellow User Researchers to deliver … impactful research that deepens understanding of user needs and behaviours. Your insights will help shape products and services that solve real-world problems and create meaningful user experiences. As the lead researcher within your team, you will recommend and deliver the most effective research approaches, ensuring ...

User Researcher (GDS Discovery) 6-month contract Remote Working Outside IR35 Market Rates (c£475 per day) The Opportunity: Our client is supporting a major UK Government Agency on a high-profile digital transformation programme and is seeking an experienced User Researcher to join a multidisciplinary team delivering … phase. Working within a Government Digital Service (GDS) environment, you'll play a key role in ensuring that future services are designed around genuine user needs and supported by robust evidence. You'll plan and deliver user research across a range of operational user groups, uncovering ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Human Centred Design - User Researcher Position Description At CGI, we're transforming how people interact with digital services by placing user insight, accessibility, and innovation at the centre … every experience. As a User Researcher, you'll play an important role in shaping evidence-led services that improve outcomes for users, organisations, and communities. Working within multidisciplinary teams across design, product, and technology, you'll help uncover user needs, influence decision-making, and support the delivery ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. User Researcher Position Description At CGI, we help UK Government organisations deliver accessible, user-centred digital services that improve outcomes for millions of citizens. … User Researcher, you'll play a pivotal role in shaping services through meaningful research, insight-driven decision making, and collaborative delivery. Working within multidisciplinary teams, you'll influence service design, champion inclusive experiences, and ensure solutions align with government standards and accessibility requirements. This is an opportunity ...

User Researcher £40,000 - 50,000 GBP Bonus, Pension, Benefits Hybrid WORKING Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent User Researcher Location: Newcastle Salary: £40,000 - £55,000 + Excellent Benefits Company Overview Our client is a leading digital consultancy delivering innovative technology and transformation … services across both the public and private sectors. Their growing User Experience and Design practice is seeking an experienced User Researcher to help shape user-centred digital products and services for a diverse portfolio of clients. Role Overview This is an exciting opportunity to join a collaborative ...

deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?' Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish ...

deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish ...

deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?” Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at “The Chartered Institute for IT & Computing Awards.” Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish ...

/CD, Azure DevOps, and .Net Core. Knowledge of CMS web platform (Sitecore desirable). Strong technical design and coding skills. Lead User Researcher Responsibilities: Lead user research activity across several teams, carry out user research, and ensure user‐centred, evidence‐based approach. Manage … mentor and coach user researchers and prioritize resources effectively across complex work. Act as authority in user research, providing expert advice and assurance. Influence organisational strategy, prioritise training, and champion inclusive design. Communicate research findings to stakeholders and translate into actionable recommendations. Lead user research ...

Role: User Researcher Location: Newcastle Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note … Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user-centred designs ...

hire within the design and experience function. The team designs human-centred solutions that connect customer needs with business outcomes, bringing together customer experience, user research and UX/UI design, supported by data and technology. The role The Head of UX is a senior leadership role responsible … leading and evolving a high-performing UX, user research and service design capability, while shaping experience-led work across digital and service ecosystems. You will make sure the practice delivers high-quality, evidence-based work across user experience, end-to-end journey design and service innovation, driving ...

Your new company You will be joining a leading government-focused digital transformation programme, working within a multidisciplinary team to help shape and improve user-centred digital services. This is an opportunity to contribute to a high-profile discovery project focused on improving service delivery and user experience. … Your new role As a User Researcher (SFIA Level 4), you will support the discovery phase of a digital transformation project, working closely with product managers, designers, developers and stakeholders. You will plan and conduct user research activities, analyse findings and translate insights into actionable recommendations that ...

building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. … They collaborate with these teams to understand challenges people face when using public services. They do this by conducting user research through employing the use of qualitative/quantitative methodologies with real people, ensuring what their team is learning in research informs the end-to-end design ...

building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. … They collaborate with these teams to understand challenges people face when using public services. They do this by conducting user research through employing the use of qualitative/quantitative methodologies with real people, ensuring what their team is learning in research informs the end-to-end design ...

their business, helping them navigate today, while plotting a course for the future. Your Role • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. • Contribute to creating better products … services that solve users’ problems and meets their needs. • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. • Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. ...