1 to 25 of 125 Customer Engagement Jobs with Hybrid or WFH Options

shaping product strategy, and ensuring data-driven decision-making across our client's team. Gather and analyse user data from diverse sources to grasp customer behaviour and engagement patterns. Formulate and present data-backed recommendations to enhance features, aiming for heightened engagement and revenue expansion. Collaborate efficiently … sacrifice scheme with tax savings and electric vehicle options. Access to Orange Savings, an online discounts portal. FREE onsite parking. Join our dynamic Group Customer & Marketing team as a Marketing Technologist and be a key player in delivering data-driven insights and strategies. With a competitive salary range of … you. KEYWORDS: Python/Insurance/Automotive/Solutions Developer/SQL/Snowflake/Power BI//Solution Design/Documentation/Customer Behaviour/Customer Engagement/Python/Insurance/Automotive/Solutions Developer/SQL/Snowflake/Power BI// more »

Role: Head of Customer Experience (CX) with UX Responsibilities Client: Financial services Type of role: Permanent Location: London - Hybrid Salary: up to £200k total comp Position Summary Reporting to the Chief Product Officer, the Head of CX is a senior role tasked with leading the company's customer … user experience design process (UX). The ideal candidate will be a strategic thinker with extensive experience in SaaS, web UI technologies, and direct customer engagement throughout the product design lifecycle. Experience in the financial sector and familiarity with Product Led Growth (PLG) strategies will be highly valued. … Key Responsibilities Develop and execute a comprehensive CX strategy that includes significant UX design responsibilities, ensuring a seamless, engaging user interface and overall customer journey. Drive customer engagement at every level, actively involving customers in the design process from prototyping through delivery and post-go-live (GA more »

expanding Dynamics 365 ERP delivery function. This is a permanent opportunity and fully remote. The suitable candidate will work as a functional consultant understanding customer business requirements, converting these into Business Central solution options and clearly explaining to the customer how their requirement is mapped to a standard … keen to integrate with the existing Dynamics, Power Platform and engineering personal. The candidate should have excellent communication skills, both written and oral, excellent customer engagement skills, the ability to problem solve, the ability to work on more than 1 project at a time and see tasks through … to engage with customers, understand their business requirements, explain how the Business Central can be used to meet their needed, defining solutions to meet customer needs with the wider platforms team and the ability to learn from other internal resources to deliver service excellence will be the key day more »

/security system installation or bid management - Basic understanding of how a security or commercial telecoms systems works would be useful - Excellent communication and customer engagement skills - experience working with technical stakeholders to obtain information used to create quotes, proposals and bids - A positive, can-do attitude - A … with loads of training & progression opportunities then please apply now for further information and to be considered. Solutions Engineer Scunthorpe Solutions, bids, tenders, stakeholder engagement, customer engagement, estimating, security systems, bid management, telco more »

Job Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client’s technology and helping us achieve our Customer Success mission of “accelerating value for our customers." This will be achieved by using a combination of success programs and high … touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you’ll do: Drive adoption and value: During the customer journey, review more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen, Scotland. more »

future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team on a hybrid contract. You will join us on a full-time, permanent basis and in … more productive, including the latest technology, core office supplies, print and document services, business services, facilities products and furniture. Only companies which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we … sustainability - and we intend to thrive and continue to lead our industry for years to come. Benefits of joining us as a Account Manager Customer & Sales Management: Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary) Life assurance Staff discount more »

want to define the next generation of how and what customers are watching? About the team The Global Research Operations team: • Leads recruitment and customer engagement initiatives to retain high response rates • Drives customer obsessed solutions to custom testing strategies • Develops visual reporting tools used by cross … team stakeholders • Partners across multiple teams to deep dive into customer data. Key job responsibilities • Support programming, QA, sampling and deployment tasks for surveys across multiple locales and languages • Partner with Research Managers and Operations managers across global panels to support translations tasks and processes • Evaluates and analyzes research … supervision make high judgement calls on ambiguous issues • Dive Deep: develop a deep understanding of our partners research needs and create impactful testing strategies • Customer Obsession - Drive excellence in customer engagement and retention policies. Basic qualifications • 1-2 years of professional non-internship experience (marketing, consumer insights more »

Dynamics Customer Engagement Functional Consultant: UK- Remote/Hybrid Microsoft Gold Partner Up to £65k + benefits If you are an experienced Dynamics 365 CE Consultant who has been working on projects and delivering successful end-end solutions, then this could be a great next step. They are more »

to lead the team and deliver value to our customers and support the commercial and bid team to win new business and grow the customer base and contribute to the ASPIRE strategy and be at the forefront of value-add initiatives. In this role you will have full ownership … in the past with responsibility for budgets in the region of £/€500k to £/€3m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams … can bring together the right group of people to deliver the right solution and play a leading role in understanding the needs of the customer, to address customer challenges and understand the commercial balance required to nurture a growing element of our organisation Qualifications You will have experience more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customer onboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customer onboarding experience, improving activation and for … They never stop learning and celebrate their successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customer onboarding and sign-up completion rates. You will initially sit within the marketing team, but will work … closely with UX, customer success, platform ops and engineering to develop and execute CRM initiatives that drive customer activation and engagement during the exploratory (app store) and onboarding process. Reporting to the Head of Marketing you will have the opportunity to shape the CRM program and make more »

and support of the so lution rollout. You will have at least 2 years commercial experience of developing, implementing, and supporting solutions in either Customer Engagement (CE) or Finance and Operations (FO). You will need the ability to manage multiple tasks simultaneously and work well under pressure … the team . Key requirements Minimum of 2 years of hands-on experience as a n implementation or support analyst , with a focus on Customer Engagement (CE) o r Finance and Operations (FO) Microsoft Dynamics 365 certifications are highly desirable. Bachelor's degree in computer science , or related … subject . Solid understanding of CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) concepts and functionalities. Excellent analytical and problem-solving skills, with an eye for detail. Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders and project teams. Desirable requirements Understanding of Azure DevOps or more »

cutting-edge technology solutions to empower businesses and organizations to achieve their goals. As a trusted Microsoft Partner, they are committed to excellence and customer satisfaction. My client is seeking a talented Dynamics 365 CE Pre-Sales Consultant to join their team. In this role, you will be responsible … for providing pre-sales support and expertise for Dynamics 365 Customer Engagement (CE) solutions. As a subject matter expert, you will collaborate with their sales team to understand customer requirements, develop tailored demonstrations, and articulate the value proposition of Dynamics 365 CE to potential clients. Responsibilities: Engage … business needs and challenges. Conduct product demonstrations and presentations to showcase the features and capabilities of Dynamics 365 CE. Customize demonstrations to align with customer requirements and objectives. Collaborate with the sales team to develop compelling proposals and solution recommendations. Respond to RFPs (Request for Proposals) and RFIs (Request more »

Platform Consultant, you will play a pivotal role in delivering high-quality solutions and services to all clients. Your expertise in Microsoft Dynamics 365 Customer Engagement (D365CE) and Power Platform will enable the business to maintain their status as a leader in the field, ensuring client satisfaction and … Power Platform solutions end to end including workshops, gathering requirements, building solutions, configuration, training and more. Qualifications: 1) Proven experience with Microsoft Dynamics 365 Customer Engagement and Power Platform. 2) Understanding of business processes and experience in providing solutions to streamline operations. 3) Familiarity with the latest trends more »

Data Analyst wanted for a Retail/Tourism business Location: Fully remote- WFH Salary: up to £37k This role is to support the Customer Engagement Team and wider business stakeholders to analyse data to draw conclusions and insight around commercial performance, trend analysis, business performance, and supplier sales. … Job description: - Run reports on BI Tool for the UK/Europe Customer Base and any adhoc reports required. - Where necessary covering for the Business Intelligence Data Analyst during time of absence. - The Data Analyst will also be developing their own reports as well using the datasets provided by … the Data Team - Analyse the data produced to give insight and trend analysis to support the growth of revenue and customer satisfaction. - Identify potential impacts to the business as a result of business change. - Provision of data to support measurement of performance KPIs. - Create reports for weekly, monthly and more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud … life and enabling the marketing strategies and experiences we design. Using technology, data & operations to connect onsite experiences to offsite marketing that deliver improved customer experience through consistent and frictionless experiences. Furthermore, helping clients to define, deliver and operate robust optimisation programmes that scale and grow as our clients … our teams and will draw on a range of skills and experience within the agency, acting as the connective tissue to deliver and enable customer centric experiences. You will work across the agency and at a leadership level to gain buy in, understanding and embed it within our existing more »

s most senior Lifestyle Managers, Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a … and managing first year renewals. You’ll be passionate about sharing Ten’s service with the world. A successful track record in sales or customer service roles (previous B2C sales experience is a plus) with the following: Strong communication skills with the ability to build rapport and trust with … to promote Ten personal membership and drive sales revenue. This includes attending networking events and forming relevant referral partnerships with luxury brands and services. Customer Engagement and Retention: Build strong relationships with prospective members through effective communication, active listening, and understanding their needs and support through from initial more »

of concept for CRM and marketing automation, working on behalf of a global marketing agency with a rather unique offering in the CRM and customer loyalty ecosystem. Theyre a £1.7bn organisation with the operating ethos of a start-up. Fast paced, dynamic, always pushing boundaries and testing limits. Looking … to clients, along with recommendations and actions. Showcasing what the agency is able to deliver for them and expected outcomes. How these will improve customer engagement, drive enhancements to CLTV, retention and improve business outcomes. Solving the clients issues. The end game is to successfully turn these into … turn then move to become larger-scale, multi-year engagements with the agency typically taking on large chunks of the clients CRM, loyalty or customer engagement challenges. Helping clients mature their understanding about what loyalty really is for their customers and how to successfully activate and gain value more »

days holiday Excellent progression Free parking Hybrid working 3 days in the office Role: Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions. Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely … in Computer Science, Information Technology or similar Previous experience in providing technical support and assistance for Microsoft Dynamics 365 Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial. This is a hybrid position where you are in the office 3 days more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud … and wants to embrace the brave new world of creativity we are in. We need a Creative Team to concept and execute award-winning customer engagement campaigns for one of our most exciting clients. You will be responsible for all aspects of creative craft stretching from the concepting more »

in the past with responsibility for budgets in the region of £/€500k to £/€5m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving Finance and HR systems . Skills such as the ability to inspire … a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions which meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. You’ll enjoy customer engagement … and promoting and inspiring our core values right across the delivery team. Role Requirements: The role will be divided across three areas of responsibility – Customer Delivery, Commercial Growth and People Leadership. Customer Delivery You will have full accountability for the delivery of end-to-end Customer engagements more »

skills across the entire team. Participates in proposal presentations and also presents Computacenter Technology Sourcing services to clients. Design (~40%) Assesses and qualifies complex customer opportunities and engagements. Detailed analysis of the customer and technological requirements based on various tender documents. Develops an efficient and consistent solution design … with the objective of an end-to-end solution that fulfils all aspects of the customer requirements. Proactively communicates with all relevant contacts in the bid team, including management, as well as all internal and external service providers involved. Drives the involvement and collaboration of all internal departments involved … Designs and manages delivery of complex Transition & Transformation projects bids in time, quality and budget and in compliance with CC best practice. Responsible for Customer engagement, communication and governance, with associated delivery and change control responsibility and Identifies cost drivers and ways to optimise them. Provides regular project more »