Business as Usual (BAU) handover, while developing and embedding a simple, practical delivery framework. Key responsibilities: Lead multiple projects simultaneously, including B2B client onboarding, technical integrations, regulatory change and internal business improvements. Develop proportionate delivery plans covering scope, milestones, owners, dependencies, risks and decisions. Coordinate Product, Technology, Operations, Client Services … Support, Finance, Compliance, Legal, Commercial teams and external partners. Facilitate focused meetings, resolve blockers and constructively challenge unrealistic plans, commitments or capacity. Manage B2B onboarding from deal approval through launch and early-life support, identifying and implementing improvements to processes, handovers and lead times. Coordinate operational and business readiness, including ...