Application Support Engineer - 12 months' Fixed Term Contract
- Location
- Glenrothes, Scotland, United Kingdom
support activities post‐go‐live. Monitoring, Incident Management & Continuous Improvement: Implement and maintain monitoring solutions to ensure system availability and performance; manage incident triage, root cause analysis, and problem resolution for platform‐related issues; identify opportunities to enhance stability, resilience, and operational efficiency of the platform. Qualifications … strong understanding of Service Management frameworks such as ITIL; solid background in operating system management (Windows/Linux), application troubleshooting and performance optimisation, log analysis, system monitoring, and incident management; ability to collaborate effectively with technical and non‐technical stakeholders; experience working in structured delivery environments; familiarity with Agile ...