Hertfordshire, England, United Kingdom Hybrid / WFH Options
Henderson Scott
and quality. What we need from you: Proven track record in enhancing Supplier Performance (Delivery and Quality) through lean methodologies and relevant tools e.g. rootcauseanalysis, 8D, 5 Whys Experience of managing a portfolio of suppliers daily, reporting on performance and resolving supply chain risks Evaluate … supplier capabilities to meet current and future delivery requirements. Skilled in process flow creation, lead time analysis, capacity assessment, and sub-tier mapping for a comprehensive supplier understanding Strong problem-solving abilities, employing techniques like DMAIC for rootcauseanalysis and improvement implementation. Proactive in identifying more »
Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Henderson Scott
and quality. What we need from you: Proven track record in enhancing Supplier Performance (Delivery and Quality) through lean methodologies and relevant tools e.g. rootcauseanalysis, 8D, 5 Whys Experience of managing a portfolio of suppliers daily, reporting on performance and resolving supply chain risks Evaluate … supplier capabilities to meet current and future delivery requirements. Skilled in process flow creation, lead time analysis, capacity assessment, and sub-tier mapping for a comprehensive supplier understanding Strong problem-solving abilities, employing techniques like DMAIC for rootcauseanalysis and improvement implementation. Proactive in identifying more »
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Henderson Scott
and quality. What we need from you: Proven track record in enhancing Supplier Performance (Delivery and Quality) through lean methodologies and relevant tools e.g. rootcauseanalysis, 8D, 5 Whys Experience of managing a portfolio of suppliers daily, reporting on performance and resolving supply chain risks Evaluate … supplier capabilities to meet current and future delivery requirements. Skilled in process flow creation, lead time analysis, capacity assessment, and sub-tier mapping for a comprehensive supplier understanding Strong problem-solving abilities, employing techniques like DMAIC for rootcauseanalysis and improvement implementation. Proactive in identifying more »
you will be responsible for managing issues through the entire end-to-end change process, liaising with the initial proposer of the change, conducting rootcauseanalysis to understand the issue, and identifying the best route for the issue to be addressed. You will need to be … and able to work independently, taking responsibility for project deadlines. They will be able to proactively research the background of an issue, identify the rootcause of problems and appropriate solutions, and be able to translate technical information into Plain English. Responsibilities Reporting to the Change Delivery Manager … include but are not limited to: Providing advice and critical friend support to various parties and stakeholders involved in the change process Analysing the rootcause of issues, providing guidance on the appropriate channel to resolve the issue Developing detailed business requirements with stakeholders Working with industry and more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
PIB Insurance Brokers
the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
PIB Insurance Brokers
the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working more »
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
PIB Insurance Brokers
the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
PIB Insurance Brokers
the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working more »
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
PIB Insurance Brokers
the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working more »
Retford, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
PIB Insurance Brokers
the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working more »
Croydon, Surrey, South East, United Kingdom Hybrid / WFH Options
PIB Insurance Brokers
the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working more »
Ex. Benefits – Permanent Primary Purpose: Lead and actively participate in our client’s quality improvement initiatives across operational departments by leading projects focused on rootcauseanalysis of quality issues. Ensuring the timely implementation of agreed solutions to enhance quality standards. Benefits: Remuneration: Competitive salary, an excellent … on the company’s success. Key Responsibilities: Lead process improvement activities for operations and services, focusing on problem identification and resolution. Manage a comprehensive RootCauseAnalysis (RCA) program for significant quality issues, overseeing progress from initiation to closure. Coordinate and ensure completion of preventative actions, implementing more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Jarvis King
problem-solving. Understanding of complex time/cost/quality trade-offs. Robust communication style. Evidence of senior stakeholder management. Understanding of what strong rootcauseanalysis is. Active Issue and Risk Management through the application of local and business-wide risk management strategies. Experience of working … of service World-class training and development keywords: 32315, core infrastructure, it infrastructure, it networks, project management, technical delivery, project management delivery, programme delivery, rootcauseanalysis, agile, prince, apm, risk management more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
MSX International Limited
indicators. The Aftersales Excellence Coach will: Deliver improvements in a number of Aftersales Key Performance Indicators Engage and work with management and staff to rootcause areas of underperformance, agree action plans and coach improved techniques in: o Customer Satisfaction o Customer preparation and Technical Pre Plan o … Team working and communication o Process improvement and quality management o Quality control processes and analysis o Facilitating sustainable solutions and continuous improvement Ensuring service levels are maintained to the client by consistently applying the coaching structure, using agreed analysis tools and presenting a professional image. Build a … deliver agreed contracted days Accurate and timely Administration o Visit Reports and SMART Actions o MSXI Activity tracking, Expenses, Mileage Consistent use of agreed analysis tools to aid rootcauseanalysis and objective feedback to client Be prepared to travel including overnight stays (Business expenses are more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Taylor Hopkinson | Powered by Brunel
and foundations specialism to asset integrity operations across operational offshore wind assets in the portfolio. This role requires strong experience in structural design and analysis, with either a civil, mechanical, or structural engineering background. It is expected that you will have experience of working in accordance with engineering design … warranty management. Lead the monitoring activities associated with the integrity of foundations, including primary and secondary steel elements as well as ancillary components. Undertake rootcauseanalysis of defects and propose remedial actions. Utilise data analysis tools to monitor and assess asset behaviour, performing detailed analysis … offshore wind and in an asset integrity/operational engineering support role is desirable. Knowledge of offshore foundation/structural design and confidence leading rootcause investigations to understand, contain and potentially solve incidents. Must have awareness of the impact of operational conditions, including environmental/marine influences more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Microtech Global Ltd
improvement initiatives with suppliers to enhance manufacturing processes, reduce defects, and improve overall product quality. Problem Resolution: Investigate and resolve quality issues promptly, utilizing rootcauseanalysis and corrective action processes. Work closely with suppliers to implement corrective and preventive actions. Risk Management: Identify and manage risks … to tight and dynamic time scales. Can plan and manage own workload and assign tasks to others. Excellent analytical skills and ability to perform rootcause analysis. Attention to detail and a commitment to ensuring product quality and customer satisfaction. Please get in touch with Christina to hear more »
Templecombe, Somerset, South West, United Kingdom Hybrid / WFH Options
Morson Talent
surveillance and the provision of QA expertise and advice. • The role may cover operational (manufacturing), software, hardware and systems engineering QA activities and include rootcauseanalysis, defect analysis, process improvement, preventative action and process management activities. • This role may include occasional working at other Thales … projects. • Assist team leaders to train, develop, coach, induct and share knowledge with new starters and assist in the development of existing staff. • Perform analysis of Quality related metrics and initiate improvements as applicable. • Identify trends, issues, and opportunities associated with processes and/or products that may impact more »
City of London, London, United Kingdom Hybrid / WFH Options
Adecco
other appropriate artefacts to support the programme's success. Key Responsibilities Taking business users through a structured engagement process to deliver required change Business Analysis tasks and projects, in particular process mapping and working with business users to extract business and functional requirements using techniques such as interactive design … sessions, SME Interviews, and requirements workshops. Use a range of tools and techniques including Lean, Systems Thinking, Business Analysis and Business Process Reengineering to identify improvements in customer experience and reductions in cost Reviewing services/processes on your own, as part of a team or leading a workstream … s plans and objectives are achieved. Liaise with other Business Analysts, Business Architect and Project Managers to understand and manage project dependencies, to plan analysis work and highlight risks and issues. Participate in and facilitate project team and business meetings. Building client capability through joint working, delivering training, and more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
drive customer engagement and improve overall business improvement through data driven decision making. Role & Responsibilities: Identify issues, and with stakeholders to implement solutions Deliver rootcauseanalysis Monitor product performance through analysis and creating dashboards Working with internal and external data to deliver acurate MI analysis and reporting packs Undertaking market and competitor research with SWOT analysis Skills & Experience: Analytical minded, with a love for data A love for spreadsheets and problem solving Advanced user of Excel Power BI experience is desirable Experience in a similar role, or a recent graduate If you are more »
Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
The Recruitment Company
and documented in accordance with established procedures and service level agreements (SLAs). Provide regular updates to stakeholders on the status of incidents, including rootcauseanalysis and preventive measures. Problem Management: Lead the investigation and analysis of recurring or high-impact incidents to identify underlying … problems and root causes. Develop and implement strategies to prevent the recurrence of incidents and minimize the impact of problems on business operations. Collaborate with relevant teams to prioritize and implement permanent solutions, including changes to IT infrastructure, systems, or processes. Maintain a problem register to track and monitor more »
Greater London, England, United Kingdom Hybrid / WFH Options
Luware
and vulnerabilities to the company's products Define and tune platform capabilities, monitor, investigate and evaluate security incidents, logs, and alerts Conduct investigations and rootcauseanalysis into security incidents Contribute to disaster recovery planning, refining incident response processes, evaluating compliance with company policy, and identifying improvement more »
Peterborough, England, United Kingdom Hybrid / WFH Options
Vermelo RPO
Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and … Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and rootcauseanalysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing … team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT more »
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
Vermelo RPO
Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and … Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and rootcauseanalysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing … team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT more »
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Vermelo RPO
Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and … Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and rootcauseanalysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing … team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT more »
Tunbridge Wells, Kent, Royal Tunbridge Wells, United Kingdom Hybrid / WFH Options
Vermelo RPO
Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and … Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and rootcauseanalysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing … team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT more »