Incident Management Job Trends in Birmingham

Incident Management
West Midlands > Birmingham

The table below provides summary statistics and salary benchmarking for jobs advertised in Birmingham requiring Incident Management skills. It covers permanent job vacancies from the 6 months leading up to 30 December 2025, with comparisons to the same periods in the previous two years.

6 months to
30 Dec 2025
Same period 2024 Same period 2023
Rank 74 103 71
Rank change year-on-year +29 -32 +34
Permanent jobs citing Incident Management 26 21 32
As % of all permanent jobs in Birmingham 1.52% 1.12% 2.60%
As % of the Processes & Methodologies category 1.90% 1.21% 2.89%
Number of salaries quoted 18 20 27
10th Percentile £28,000 £36,050 £24,757
25th Percentile £31,500 £42,500 £28,375
Median annual salary (50th Percentile) £50,000 £52,500 £32,004
Median % change year-on-year -4.76% +64.04% -37.55%
75th Percentile £60,981 £73,125 £46,375
90th Percentile £91,435 £81,250 £54,000
West Midlands median annual salary £45,000 £46,637 £40,455
% change year-on-year -3.51% +15.28% -22.94%

All Process & Methodology Skills
Birmingham

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Birmingham.

Permanent vacancies with a requirement for process or methodology skills 1,370 1,739 1,108
As % of all permanent jobs advertised in Birmingham 80.21% 92.40% 90.08%
Number of salaries quoted 967 819 937
10th Percentile £30,000 £37,500 £31,250
25th Percentile £42,290 £44,250 £41,250
Median annual salary (50th Percentile) £55,000 £57,500 £55,000
Median % change year-on-year -4.35% +4.55% -2.62%
75th Percentile £70,000 £73,750 £68,750
90th Percentile £83,750 £90,000 £82,500
West Midlands median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -4.76%

Incident Management
Job Vacancy Trend in Birmingham

Historical trend showing the proportion of permanent IT job postings citing Incident Management relative to all permanent IT jobs advertised in Birmingham.

Incident Management job vacancy trend in Birmingham

Incident Management
Salary Trend in Birmingham

Salary distribution trend for jobs in Birmingham citing Incident Management.

Salary distribution trend for jobs in Birmingham citing Incident Management

Incident Management
Salary Histogram in Birmingham

Salary distribution for jobs citing Incident Management in Birmingham over the 6 months to 30 December 2025.

Salary histogram for Incident Management in Birmingham

Incident Management
Co-Occurring Skills & Capabilities in Birmingham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (7.69%) Microsoft Exchange
Applications
1 4 (15.38%) Microsoft Office
2 1 (3.85%) Microsoft Excel
2 1 (3.85%) Microsoft PowerPoint
Business Applications
1 3 (11.54%) Remedy ITSM
Cloud Services
1 5 (19.23%) Power Platform
1 5 (19.23%) SaaS
2 4 (15.38%) Azure
3 3 (11.54%) Microsoft 365
4 2 (7.69%) AWS
Communications & Networking
1 3 (11.54%) Wi-Fi
2 2 (7.69%) Firewall
2 2 (7.69%) SD-WAN
2 2 (7.69%) VLAN
2 2 (7.69%) VPN
2 2 (7.69%) WAN
3 1 (3.85%) Broadband
3 1 (3.85%) Mobile Broadband
3 1 (3.85%) Remote Desktop
Database & Business Intelligence
1 5 (19.23%) Power BI
Development Applications
1 6 (23.08%) JIRA
General
1 5 (19.23%) Analytical Skills
1 5 (19.23%) Social Skills
2 3 (11.54%) Finance
2 3 (11.54%) Law
2 3 (11.54%) Legal
2 3 (11.54%) Retail
3 2 (7.69%) Banking
4 1 (3.85%) Back Office
Job Titles
1 9 (34.62%) Applications Support
2 7 (26.92%) Analyst
3 5 (19.23%) Head of Support
3 5 (19.23%) Lead
3 5 (19.23%) Senior
4 4 (15.38%) 2nd Line Desktop Support
4 4 (15.38%) 2nd Line Desktop Support Analyst
4 4 (15.38%) 2nd Line Support
4 4 (15.38%) 2nd Line Support Analyst
4 4 (15.38%) Applications Developer
4 4 (15.38%) Desktop Analyst
4 4 (15.38%) Desktop Support
4 4 (15.38%) Desktop Support Analyst
4 4 (15.38%) Developer
4 4 (15.38%) Support Analyst
5 3 (11.54%) Senior Analyst
6 2 (7.69%) Consultant
6 2 (7.69%) Infrastructure Architect
6 2 (7.69%) Security Analyst
6 2 (7.69%) Technical Consultant
Libraries, Frameworks & Software Standards
1 4 (15.38%) XML
2 2 (7.69%) Middleware
Miscellaneous
1 5 (19.23%) Enterprise Software
2 2 (7.69%) Cloud Native
2 2 (7.69%) Data Centre
2 2 (7.69%) Product Ownership
2 2 (7.69%) Security Posture
3 1 (3.85%) BYOD
3 1 (3.85%) EPoS
3 1 (3.85%) NHS
Operating Systems
1 5 (19.23%) Linux
1 5 (19.23%) Windows
2 2 (7.69%) Apple iOS
3 1 (3.85%) Android
3 1 (3.85%) Ubuntu
3 1 (3.85%) Windows Mobile
Processes & Methodologies
1 13 (50.00%) ITIL
2 10 (38.46%) Continuous Improvement
3 8 (30.77%) Stakeholder Management
4 7 (26.92%) Change Management
4 7 (26.92%) ITSM
4 7 (26.92%) Service Delivery
4 7 (26.92%) Strategic Thinking
5 6 (23.08%) Problem Management
5 6 (23.08%) Problem-Solving
5 6 (23.08%) Root Cause Analysis
5 6 (23.08%) Service Delivery Management
5 6 (23.08%) Service Management
6 5 (19.23%) Business Intelligence
6 5 (19.23%) Collaborative Culture
6 5 (19.23%) Process Management
7 4 (15.38%) Agile
7 4 (15.38%) Cybersecurity
7 4 (15.38%) Data Protection
7 4 (15.38%) Enterprise Architecture
7 4 (15.38%) Technical Leadership
Programming Languages
1 4 (15.38%) JavaScript
1 4 (15.38%) Perl
1 4 (15.38%) Python
2 2 (7.69%) PowerShell
Qualifications
1 6 (23.08%) Degree
2 5 (19.23%) PMI Certification
2 5 (19.23%) PMP
Quality Assurance & Compliance
1 7 (26.92%) ISO/IEC 27001
2 5 (19.23%) SLA
3 2 (7.69%) GDPR
System Software
1 3 (11.54%) BitLocker
1 3 (11.54%) Firmware
Systems Management
1 3 (11.54%) Microsoft Intune
1 3 (11.54%) SCCM
2 2 (7.69%) Terraform
Vendors
1 8 (30.77%) Microsoft
2 4 (15.38%) Remedy
3 3 (11.54%) Apple
3 3 (11.54%) HP
3 3 (11.54%) McAfee
3 3 (11.54%) MobileIron
4 1 (3.85%) ServiceNow