The median annual salary for a Desktop Support was £30,780 in advertised job vacancies in the West Midlands during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
England / West Midlands
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 195 214 177
Rank change year-on-year +19 -37  
Permanent jobs requiring a Desktop Support 37 25 51
As % of all permanent IT jobs advertised in the West Midlands 0.72% 0.41% 0.90%
As % of the Job Titles category 0.74% 0.42% 0.93%
Number of salaries quoted 36 25 47
Median salary £30,780 £21,500 £26,250
Median salary % change year-on-year +43.16% -18.09%  
90% offered a salary of more than £21,675 £21,000 £19,600
10% offered a salary of more than £40,000 £50,000 £45,000
UK excluding London median salary £26,500 £26,500 £26,500

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4998 5922 5498
As % of all permanent IT job vacancies advertised in the West Midlands 96.90% 96.23% 96.85%
Number of salaries quoted 4230 4644 4558
Median salary £40,000 £39,000 £40,000
Median salary % change year-on-year +2.56% -2.50%  
90% offered a salary of more than £25,000 £24,500 £24,250
10% offered a salary of more than £55,000 £60,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Desktop Support
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Desktop Support in the job title.

Job vacancy trend for Desktop Support in the West Midlands

Desktop Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in the West Midlands.

Salary trend for Desktop Support in the West Midlands

Desktop Support
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Desktop Support in the West Midlands over the 3 months to 27 June 2017.

Salary histogram for Desktop Support in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +3 10 £29,000 +34.88% 1
Worcestershire +1 10 £33,000 +57.14%
Birmingham +14 6 £29,000 -17.14%
Warwickshire +7 3 £25,000 +16.49%
Staffordshire +17 2 £40,000 +61.61% 1
Solihull - 2 £37,500 -
Walsall +6 1 £30,000 +55.84%
West Bromwich - 1 £50,000 -
Wolverhampton - 1 £28,500 -
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 27 June 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Desktop Support in the job title.

1 37 (68.52%) Windows
2 24 (44.44%) Active Directory
3 22 (40.74%) Microsoft
4 17 (31.48%) Microsoft Office
5 15 (27.78%) Windows 7
6 12 (22.22%) C#
6 12 (22.22%) .NET
7 11 (20.37%) SQL Server
7 11 (20.37%) ITIL
7 11 (20.37%) Windows Server
8 10 (18.52%) Windows 10
8 10 (18.52%) SQL
8 10 (18.52%) SharePoint
9 9 (16.67%) WinForms
9 9 (16.67%) WPF
10 8 (14.81%) Windows Server 2008
10 8 (14.81%) Citrix
11 7 (12.96%) Microsoft Certification
11 7 (12.96%) HTML
12 6 (11.11%) JavaScript
12 6 (11.11%) T-SQL
12 6 (11.11%) ASP.NET
12 6 (11.11%) CSS
12 6 (11.11%) SQL Server Reporting Services
12 6 (11.11%) NetBackup
12 6 (11.11%) MVC
12 6 (11.11%) SCCM
12 6 (11.11%) ASP.NET MVC
12 6 (11.11%) Office 365
12 6 (11.11%) Windows Server 2012

Desktop Support Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (18.52%) SharePoint
2 5 (9.26%) MS Exchange
3 4 (7.41%) Exchange Server 2010
4 2 (3.70%) IBM Notes
5 1 (1.85%) Exchange Server 2003
5 1 (1.85%) Exchange Server 2007
5 1 (1.85%) Exchange Server 2013
5 1 (1.85%) Skype for Business
Applications
1 17 (31.48%) Microsoft Office
2 3 (5.56%) Microsoft Excel
3 1 (1.85%) Open Workbench
Cloud Services
1 6 (11.11%) Office 365
2 1 (1.85%) OneDrive
Communications & Networking
1 5 (9.26%) DHCP
1 5 (9.26%) DNS
1 5 (9.26%) VPN
2 4 (7.41%) LAN
2 4 (7.41%) TCP/IP
2 4 (7.41%) WAN
3 3 (5.56%) Network Security
4 2 (3.70%) Internet
5 1 (1.85%) Cisco ASA
5 1 (1.85%) Ethernet
5 1 (1.85%) MPLS
5 1 (1.85%) Remote Desktop
5 1 (1.85%) Skype
5 1 (1.85%) VoIP
5 1 (1.85%) Wireless
Database & Business Intelligence
1 11 (20.37%) SQL Server
2 6 (11.11%) SQL Server Reporting Services
Development Applications
1 1 (1.85%) InstallShield
1 1 (1.85%) Jenkins
1 1 (1.85%) MSI
1 1 (1.85%) Subversion
1 1 (1.85%) Team Foundation Server
General
1 5 (9.26%) Finance
2 3 (5.56%) Advertising
3 2 (3.70%) Telecoms
4 1 (1.85%) Games
4 1 (1.85%) Local Government
4 1 (1.85%) Marketing
Libraries, Frameworks & Software Standards
1 12 (22.22%) .NET
2 9 (16.67%) WinForms
2 9 (16.67%) WPF
3 7 (12.96%) HTML
4 6 (11.11%) ASP.NET
4 6 (11.11%) ASP.NET MVC
4 6 (11.11%) CSS
Miscellaneous
1 5 (9.26%) Analytical Skills
2 2 (3.70%) Data Centre
2 2 (3.70%) Driving Licence
3 1 (1.85%) Client/Server
3 1 (1.85%) Internet of Things
3 1 (1.85%) Management Information System
3 1 (1.85%) Mobile Computing
3 1 (1.85%) Robotics
Operating Systems
1 37 (68.52%) Windows
2 15 (27.78%) Windows 7
3 11 (20.37%) Windows Server
4 10 (18.52%) Windows 10
5 8 (14.81%) Windows Server 2008
6 6 (11.11%) Windows Server 2012
7 3 (5.56%) Windows 8
7 3 (5.56%) Windows XP
8 2 (3.70%) Apple iOS
9 1 (1.85%) Android
9 1 (1.85%) Windows Server 2003
9 1 (1.85%) Windows Vista
Processes & Methodologies
1 11 (20.37%) ITIL
2 6 (11.11%) ITIL V3
2 6 (11.11%) Mentoring
2 6 (11.11%) MVC
3 4 (7.41%) Application Packaging
3 4 (7.41%) Software Engineering
4 3 (5.56%) Asset Management
5 2 (3.70%) Agile Software Development
5 2 (3.70%) Analytics
5 2 (3.70%) Change Management
5 2 (3.70%) SDLC
5 2 (3.70%) Security Patching
6 1 (1.85%) Coaching
6 1 (1.85%) Cybersecurity
6 1 (1.85%) Functional Testing
6 1 (1.85%) Mobile Device Management
6 1 (1.85%) People Management
6 1 (1.85%) Personalization
6 1 (1.85%) Software Asset Management
6 1 (1.85%) Software Distribution
Programming Languages
1 12 (22.22%) C#
2 10 (18.52%) SQL
3 6 (11.11%) JavaScript
3 6 (11.11%) T-SQL
4 5 (9.26%) VB.NET
5 3 (5.56%) C
6 2 (3.70%) VB
7 1 (1.85%) ANSI C
7 1 (1.85%) Embedded C
7 1 (1.85%) PowerShell
7 1 (1.85%) VBScript
Qualifications
1 7 (12.96%) Microsoft Certification
2 5 (9.26%) MCSE
3 3 (5.56%) Security Cleared
4 2 (3.70%) MCITP
4 2 (3.70%) MCSA
5 1 (1.85%) ITIL Certification
5 1 (1.85%) ITIL Foundation Certificate
5 1 (1.85%) MCP
5 1 (1.85%) SC Cleared
5 1 (1.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (9.26%) SLA
2 1 (1.85%) ISO 22301
2 1 (1.85%) ISO/IEC 27001
2 1 (1.85%) PCI DSS
System Software
1 24 (44.44%) Active Directory
2 5 (9.26%) Hyper-V
3 2 (3.70%) VMware Infrastructure
4 1 (1.85%) BitLocker
4 1 (1.85%) Microsoft App-V
4 1 (1.85%) Virtual Desktop
4 1 (1.85%) Virtual Servers
Systems Management
1 6 (11.11%) NetBackup
1 6 (11.11%) SCCM
2 3 (5.56%) Norton AntiVirus
3 1 (1.85%) Backup Exec
3 1 (1.85%) Microsoft Data Protection Manager
3 1 (1.85%) WSUS
Vendors
1 22 (40.74%) Microsoft
2 8 (14.81%) Citrix
3 4 (7.41%) Adobe
3 4 (7.41%) VMware
4 3 (5.56%) Cisco
5 2 (3.70%) HP
5 2 (3.70%) Lotus
5 2 (3.70%) ServiceNow
6 1 (1.85%) AppSense
6 1 (1.85%) IBM
6 1 (1.85%) NetApp
6 1 (1.85%) Nimble Storage
6 1 (1.85%) Symantec
Coventry, West Midlands (County)
Monarch Recruitment
Salary: £28000 - £30000 per annum
Posted: 4 hours ago
Tamworth, Staffordshire
Senitor Associates
Salary: £30000 - £40000 per annum + great benefits
Posted: 5 days ago