IT Support Jobs in Birmingham

IT Support
West Midlands > Birmingham

The median IT Support salary in Birmingham is £29,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 91 99 157
Rank change year-on-year +8 +58 -46
Permanent jobs requiring an IT Support 54 39 37
As % of all permanent jobs advertised in Birmingham 2.00% 1.93% 1.17%
As % of the Job Titles category 2.12% 2.06% 1.22%
Number of salaries quoted 47 32 37
10th Percentile - £18,850 £13,000
25th Percentile £25,750 £24,875 £23,000
Median annual salary (50th Percentile) £29,000 £27,750 £28,500
Median % change year-on-year +4.50% -2.63% -1.72%
75th Percentile £36,465 £33,000 £33,000
90th Percentile £38,000 £34,425 £38,300
West Midlands median annual salary £27,500 £27,000 £27,000
% change year-on-year +1.85% - +8.00%

All Permanent IT Job Vacancies
Birmingham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 2,547 1,889 3,027
% of permanent jobs with a recognized job title 94.19% 93.42% 95.82%
Number of salaries quoted 2,076 1,436 2,347
10th Percentile £31,250 £31,250 £32,500
25th Percentile £40,988 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +10.00%
75th Percentile £69,800 £70,150 £70,000
90th Percentile £84,964 £82,500 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

IT Support
Job Vacancy Trend in Birmingham

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for IT Support in Birmingham

IT Support
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing IT Support in Birmingham.

Salary trend for IT Support in Birmingham

IT Support
Salary Histogram in Birmingham

Salary distribution for jobs citing IT Support in Birmingham over the 6 months to 23 April 2024.

Salary histogram for IT Support in Birmingham

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 23 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring IT Support in the job title.

1 37 (68.52%) Windows
2 31 (57.41%) Microsoft 365
3 27 (50.00%) Active Directory
4 24 (44.44%) Windows Server
5 23 (42.59%) Microsoft
6 19 (35.19%) Telecoms
7 18 (33.33%) Azure
8 17 (31.48%) VMware
8 17 (31.48%) Problem-Solving
8 17 (31.48%) Social Skills
9 16 (29.63%) Hyper-V
10 14 (25.93%) VMware Infrastructure
10 14 (25.93%) Entra ID
11 13 (24.07%) Windows 10
11 13 (24.07%) Microsoft Exchange
12 12 (22.22%) Firewall
12 12 (22.22%) Microsoft Intune
12 12 (22.22%) VMware ESXi
12 12 (22.22%) Windows Server 2012
12 12 (22.22%) Veeam
12 12 (22.22%) SCCM
13 10 (18.52%) DBS Check
13 10 (18.52%) Replication
14 9 (16.67%) Customer Service
15 7 (12.96%) Degree
15 7 (12.96%) PBX
15 7 (12.96%) Cisco
16 6 (11.11%) VLAN
17 5 (9.26%) Linux
17 5 (9.26%) SharePoint

IT Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (24.07%) Microsoft Exchange
2 5 (9.26%) SharePoint
3 2 (3.70%) Exchange Server 2010
Applications
1 3 (5.56%) Microsoft Office
Cloud Services
1 31 (57.41%) Microsoft 365
2 18 (33.33%) Azure
3 14 (25.93%) Entra ID
4 4 (7.41%) Google Workspace
5 2 (3.70%) Amazon S3
5 2 (3.70%) AWS
5 2 (3.70%) Mimecast
5 2 (3.70%) OneDrive
5 2 (3.70%) OpenDNS
6 1 (1.85%) Adobe Creative Cloud
Communications & Networking
1 12 (22.22%) Firewall
2 7 (12.96%) PBX
3 6 (11.11%) VLAN
4 4 (7.41%) DHCP
4 4 (7.41%) DNS
5 2 (3.70%) EIGRP
5 2 (3.70%) HSRP
5 2 (3.70%) IPsec
5 2 (3.70%) iSCSI
5 2 (3.70%) OSPF
5 2 (3.70%) RIP
5 2 (3.70%) SAN
5 2 (3.70%) TCP/IP
5 2 (3.70%) VPN
5 2 (3.70%) VRRP
5 2 (3.70%) Wi-Fi
5 2 (3.70%) X.509
Database & Business Intelligence
1 2 (3.70%) Amazon RDS
General
1 19 (35.19%) Telecoms
2 17 (31.48%) Social Skills
3 3 (5.56%) Analytical Skills
3 3 (5.56%) Law
3 3 (5.56%) Legal
4 2 (3.70%) Advertising
4 2 (3.70%) Finance
5 1 (1.85%) Back Office
5 1 (1.85%) Front Office
Libraries, Frameworks & Software Standards
1 2 (3.70%) LAMP
1 2 (3.70%) V-Ray
2 1 (1.85%) CSS
2 1 (1.85%) HTML
Miscellaneous
1 10 (18.52%) Replication
2 3 (5.56%) Management Information System
3 2 (3.70%) PKI
4 1 (1.85%) Derivative
4 1 (1.85%) Driving Licence
4 1 (1.85%) Graphic Design
4 1 (1.85%) Self-Motivation
4 1 (1.85%) Smartphone
Operating Systems
1 37 (68.52%) Windows
2 24 (44.44%) Windows Server
3 13 (24.07%) Windows 10
4 12 (22.22%) Windows Server 2012
5 5 (9.26%) Linux
6 2 (3.70%) Windows Server 2016
6 2 (3.70%) Windows Server 2019
7 1 (1.85%) CentOS
7 1 (1.85%) Debian
7 1 (1.85%) Mac OS
7 1 (1.85%) Red Hat Enterprise Linux
7 1 (1.85%) Scientific Linux
7 1 (1.85%) Ubuntu
Processes & Methodologies
1 17 (31.48%) Problem-Solving
2 9 (16.67%) Customer Service
3 4 (7.41%) Asset Management
3 4 (7.41%) Mathematics
4 3 (5.56%) IT Asset Management
5 2 (3.70%) Collaborative Working
5 2 (3.70%) Computer Science
5 2 (3.70%) Customer Experience
5 2 (3.70%) Cybersecurity
5 2 (3.70%) Infrastructure Engineering
5 2 (3.70%) Migration
5 2 (3.70%) Project Delivery
5 2 (3.70%) Server Management
5 2 (3.70%) Server Migrations
5 2 (3.70%) Service Management
5 2 (3.70%) Software Deployment
5 2 (3.70%) Storage Management
6 1 (1.85%) ITIL
6 1 (1.85%) ITSM
6 1 (1.85%) Project Management
Programming Languages
1 1 (1.85%) JavaScript
1 1 (1.85%) PowerShell
1 1 (1.85%) VBScript
Qualifications
1 10 (18.52%) DBS Check
2 7 (12.96%) Degree
3 3 (5.56%) Microsoft Certification
System Software
1 27 (50.00%) Active Directory
2 16 (29.63%) Hyper-V
3 14 (25.93%) VMware Infrastructure
4 12 (22.22%) VMware ESXi
5 3 (5.56%) vSphere
6 2 (3.70%) Citrix Hypervisor
6 2 (3.70%) Docker
6 2 (3.70%) pfSense
6 2 (3.70%) Terminal Services
6 2 (3.70%) Virtual Servers
Systems Management
1 12 (22.22%) Microsoft Intune
1 12 (22.22%) SCCM
2 2 (3.70%) Backup Exec
Vendors
1 23 (42.59%) Microsoft
2 17 (31.48%) VMware
3 12 (22.22%) Veeam
4 7 (12.96%) Cisco
5 4 (7.41%) Acronis
5 4 (7.41%) Apple
5 4 (7.41%) Aruba
5 4 (7.41%) Google
6 3 (5.56%) Citrix
6 3 (5.56%) HP
6 3 (5.56%) Meraki
7 2 (3.70%) SonicWALL
7 2 (3.70%) Sophos
7 2 (3.70%) Veritas
7 2 (3.70%) WatchGuard
8 1 (1.85%) Adobe
8 1 (1.85%) Dell
8 1 (1.85%) ServiceNow