Period
to 22 November 2017

The median annual salary for an IT Support was £26,000 in advertised job vacancies in Birmingham during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
West Midlands > Birmingham
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 158 117 115
Rank change year-on-year -41 -2 +24
Permanent jobs requiring an IT Support 39 99 69
As % of all permanent IT jobs advertised in Birmingham 1.01% 2.08% 1.76%
As % of the Job Titles category 1.05% 2.16% 1.82%
Number of salaries quoted 38 84 63
Birmingham median annual salary £26,000 £26,224 £25,000
Median salary % change year-on-year -0.85% +4.90% -9.09%
10th Percentile £22,250 £19,486 £18,500
90th Percentile £49,750 £42,500 £35,000
West Midlands median annual salary £25,000 £23,500 £25,000
% change year-on-year +6.38% -6.00% -3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 3727 4589 3799
% of permanent IT jobs with a recognized job title 96.23% 96.41% 97.09%
Number of salaries quoted 2977 3426 3179
Birmingham median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £26,250 £25,500 £25,500
90th Percentile £65,000 £66,250 £67,500
West Midlands median annual salary £40,000 £40,000 £40,000

IT Support
Job Vacancy Trend in Birmingham

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for IT Support in Birmingham

IT Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Birmingham.

Salary trend for IT Support in Birmingham

IT Support
Salary Histogram in Birmingham

The salary distribution of IT jobs citing IT Support in Birmingham over the 6 months to 22 November 2017.

Salary histogram for IT Support in Birmingham

IT Support Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 22 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring IT Support in the job title.

1 25 (64.10%) Windows
2 24 (61.54%) Microsoft
3 23 (58.97%) Active Directory
4 13 (33.33%) Windows Server
5 12 (30.77%) VMware
6 11 (28.21%) Microsoft Office
6 11 (28.21%) Windows Server 2012
7 9 (23.08%) ITIL
7 9 (23.08%) DNS
8 8 (20.51%) SLA
8 8 (20.51%) Windows 10
9 7 (17.95%) Windows Server 2008
9 7 (17.95%) Windows 7
9 7 (17.95%) vSphere
10 6 (15.38%) VMware Infrastructure
10 6 (15.38%) Finance
10 6 (15.38%) TCP/IP
10 6 (15.38%) SQL
10 6 (15.38%) Driving Licence
11 5 (12.82%) Fibre Channel
11 5 (12.82%) Cisco
11 5 (12.82%) SAN
11 5 (12.82%) Sophos
11 5 (12.82%) RSA SecurID
11 5 (12.82%) PKI
11 5 (12.82%) Hyper-V
11 5 (12.82%) Problem Management
12 4 (10.26%) Veeam
12 4 (10.26%) Logistics
12 4 (10.26%) Terminal Services

IT Support Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.69%) MS Exchange
2 2 (5.13%) IIS
2 2 (5.13%) SharePoint
2 2 (5.13%) Skype for Business
2 2 (5.13%) WordPress
3 1 (2.56%) Exchange Server 2013
Applications
1 11 (28.21%) Microsoft Office
2 2 (5.13%) Microsoft Excel
3 1 (2.56%) Microsoft PowerPoint
Business Applications
1 1 (2.56%) Dynamics CRM
1 1 (2.56%) Unit4 Business World
Cloud Services
1 4 (10.26%) Office 365
2 3 (7.69%) Amazon AWS
2 3 (7.69%) Amazon EC2
2 3 (7.69%) Microsoft Azure
Communications & Networking
1 9 (23.08%) DNS
2 6 (15.38%) TCP/IP
3 5 (12.82%) Fibre Channel
3 5 (12.82%) SAN
4 2 (5.13%) LAN
4 2 (5.13%) Skype
4 2 (5.13%) VPN
4 2 (5.13%) WAN
4 2 (5.13%) Wi-Fi
5 1 (2.56%) DHCP
5 1 (2.56%) Firewall
5 1 (2.56%) Internet
5 1 (2.56%) PBX
5 1 (2.56%) SMS
Database & Business Intelligence
1 3 (7.69%) SQL Server
2 2 (5.13%) BusinessObjects
2 2 (5.13%) SQL Server 2014
General
1 6 (15.38%) Finance
2 4 (10.26%) Telecoms
3 3 (7.69%) Automotive
4 1 (2.56%) Legal
4 1 (2.56%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.56%) .NET
1 1 (2.56%) AngularJS
1 1 (2.56%) HTML
1 1 (2.56%) HTML5
1 1 (2.56%) jQuery
Miscellaneous
1 6 (15.38%) Driving Licence
2 5 (12.82%) PKI
2 5 (12.82%) RSA SecurID
3 3 (7.69%) Virtual Team
4 2 (5.13%) Analytical Skills
4 2 (5.13%) FMCG
4 2 (5.13%) Replication
5 1 (2.56%) Private Cloud
5 1 (2.56%) Video Conferencing
Operating Systems
1 25 (64.10%) Windows
2 13 (33.33%) Windows Server
3 11 (28.21%) Windows Server 2012
4 8 (20.51%) Windows 10
5 7 (17.95%) Windows 7
5 7 (17.95%) Windows Server 2008
6 2 (5.13%) Windows Server 2003
7 1 (2.56%) Mac OS
7 1 (2.56%) Windows 8
Processes & Methodologies
1 9 (23.08%) ITIL
2 5 (12.82%) Problem Management
3 4 (10.26%) Logistics
3 4 (10.26%) Proactive Monitoring
4 3 (7.69%) Configuration Management
4 3 (7.69%) Incident Management
4 3 (7.69%) PRINCE2
4 3 (7.69%) Resource Management
4 3 (7.69%) Root Cause Analysis
4 3 (7.69%) SFIA
4 3 (7.69%) Virtual Team Management
5 2 (5.13%) Capacity Management
5 2 (5.13%) Change Management
5 2 (5.13%) ITIL V3
5 2 (5.13%) Migration
6 1 (2.56%) Agile Software Development
6 1 (2.56%) Information Security
6 1 (2.56%) ITSM
6 1 (2.56%) Stakeholder Management
6 1 (2.56%) TOGAF
Programming Languages
1 6 (15.38%) SQL
2 3 (7.69%) PowerShell
3 1 (2.56%) C#
3 1 (2.56%) JavaScript
3 1 (2.56%) PL/SQL
Qualifications
1 3 (7.69%) SC Cleared
1 3 (7.69%) Security Cleared
2 2 (5.13%) DBS Check
2 2 (5.13%) MCSE
2 2 (5.13%) Microsoft Certification
3 1 (2.56%) GNVQ
3 1 (2.56%) NVQ Level 3
3 1 (2.56%) PMI Certification
3 1 (2.56%) PMP
Quality Assurance & Compliance
1 8 (20.51%) SLA
System Software
1 23 (58.97%) Active Directory
2 7 (17.95%) vSphere
3 6 (15.38%) VMware Infrastructure
4 5 (12.82%) Hyper-V
5 4 (10.26%) Terminal Services
5 4 (10.26%) Virtual Servers
Systems Management
1 2 (5.13%) Backup Exec
1 2 (5.13%) SCCM
2 1 (2.56%) Norton AntiVirus
Vendors
1 24 (61.54%) Microsoft
2 12 (30.77%) VMware
3 5 (12.82%) Cisco
3 5 (12.82%) Sophos
4 4 (10.26%) Veeam
5 2 (5.13%) Citrix
5 2 (5.13%) SAP
5 2 (5.13%) Sun
6 1 (2.56%) Adobe
6 1 (2.56%) Apple
6 1 (2.56%) Dell
6 1 (2.56%) Google
6 1 (2.56%) MobileIron
6 1 (2.56%) Oracle
6 1 (2.56%) Symantec