The median annual salary for an IT Support was £23,500 in advertised job vacancies in the West Midlands during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England / West Midlands
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 129 125 141
Rank change year-on-year -4 +16  
Permanent jobs requiring an IT Support 105 126 83
As % of all permanent IT jobs advertised in the West Midlands 2.06% 2.07% 1.45%
As % of the Job Titles category 2.13% 2.15% 1.50%
Number of salaries quoted 99 108 66
Median salary £23,500 £25,500 £25,000
Median salary % change year-on-year -7.84% +2.00%  
90% offered a salary of more than £20,000 £19,350 £22,000
10% offered a salary of more than £32,000 £33,600 £33,500
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4939 5871 5538
As % of all permanent IT job vacancies advertised in the West Midlands 96.92% 96.31% 96.84%
Number of salaries quoted 4185 4610 4614
Median salary £40,000 £38,750 £40,000
Median salary % change year-on-year +3.22% -3.12%  
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £55,000 £60,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured IT Support in the job title.

Job vacancy trend for IT Support in the West Midlands

IT Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the West Midlands.

Salary trend for IT Support in the West Midlands

IT Support
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing IT Support in the West Midlands over the 3 months to 25 June 2017.

Salary histogram for IT Support in the West Midlands

IT Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the West Midlands region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +19 28 £23,750 -8.65% 3
Warwickshire +17 17 £21,000 -36.36% 3
Birmingham -29 16 £31,000 +21.56% 8
Worcestershire +9 14 £21,425 +12.76% 1
Coventry +1 9 £23,500 - 2
Shropshire +15 6 £27,000 +25.58%
Solihull -1 6 £24,000 +37.14% 1
Wolverhampton +9 4 £22,750 -1.08% 1
West Bromwich +6 1 - -
Herefordshire - 1 £20,500 -
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 25 June 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support in the job title.

1 113 (69.75%) Windows
2 85 (52.47%) Microsoft
3 68 (41.98%) Active Directory
4 57 (35.19%) Microsoft Office
5 51 (31.48%) SQL
6 43 (26.54%) VMware
7 41 (25.31%) Windows Server
8 35 (21.60%) Citrix
9 34 (20.99%) MS Exchange
10 33 (20.37%) Windows Server 2012
11 32 (19.75%) Office 365
12 31 (19.14%) Windows 7
13 29 (17.90%) Degree
13 29 (17.90%) Windows Server 2008
14 28 (17.28%) SLA
15 27 (16.67%) VMware Infrastructure
16 26 (16.05%) ITIL
17 25 (15.43%) Windows 10
18 23 (14.20%) TCP/IP
19 22 (13.58%) Oracle
19 22 (13.58%) Hyper-V
20 20 (12.35%) SQL Server
20 20 (12.35%) Firewall
21 19 (11.73%) DNS
22 17 (10.49%) WAN
22 17 (10.49%) Microsoft Azure
23 16 (9.88%) Driving Licence
23 16 (9.88%) C#
23 16 (9.88%) Linux
24 15 (9.26%) SharePoint

IT Support Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (20.99%) MS Exchange
2 15 (9.26%) SharePoint
3 10 (6.17%) Exchange Server 2010
4 9 (5.56%) Exchange Server 2013
4 9 (5.56%) IIS
5 1 (0.62%) Apache
5 1 (0.62%) Exchange Server 2003
5 1 (0.62%) Exchange Server 2007
5 1 (0.62%) Skype for Business
5 1 (0.62%) WordPress
Applications
1 57 (35.19%) Microsoft Office
2 12 (7.41%) Microsoft Excel
3 2 (1.23%) Microsoft PowerPoint
Business Applications
1 1 (0.62%) Dynamics CRM
1 1 (0.62%) Dynamics NAV
Cloud Services
1 32 (19.75%) Office 365
2 17 (10.49%) Microsoft Azure
3 14 (8.64%) Amazon AWS
4 4 (2.47%) IaaS
5 3 (1.85%) Azure Active Directory
5 3 (1.85%) PaaS
5 3 (1.85%) SaaS
6 1 (0.62%) Amazon EC2
6 1 (0.62%) G Suite
Communications & Networking
1 23 (14.20%) TCP/IP
2 20 (12.35%) Firewall
3 19 (11.73%) DNS
4 17 (10.49%) WAN
5 15 (9.26%) LAN
6 14 (8.64%) DHCP
7 11 (6.79%) Internet
8 6 (3.70%) SAN
9 4 (2.47%) Fibre Channel
9 4 (2.47%) VPN
10 3 (1.85%) BGP
10 3 (1.85%) ICMP
10 3 (1.85%) IPv4
10 3 (1.85%) IPv6
10 3 (1.85%) Multicast
10 3 (1.85%) OSPF
10 3 (1.85%) SSL
10 3 (1.85%) Wireless
11 2 (1.23%) VoIP
11 2 (1.23%) Wi-Fi
Database & Business Intelligence
1 20 (12.35%) SQL Server
2 12 (7.41%) Oracle Database
3 10 (6.17%) MongoDB
4 2 (1.23%) Crystal Reports
5 1 (0.62%) BusinessObjects
5 1 (0.62%) MySQL
5 1 (0.62%) SQL Server 2008
5 1 (0.62%) SQL Server 2014
5 1 (0.62%) SQL Server Reporting Services
Development Applications
1 2 (1.23%) Jenkins
General
1 7 (4.32%) Retail
2 6 (3.70%) Manufacturing
3 4 (2.47%) Finance
4 3 (1.85%) Law
4 3 (1.85%) Legal
5 2 (1.23%) Marketing
6 1 (0.62%) Advertising
6 1 (0.62%) Aerospace
6 1 (0.62%) Automotive
6 1 (0.62%) Billing
6 1 (0.62%) Electronics
6 1 (0.62%) French Language
6 1 (0.62%) Games
6 1 (0.62%) Multimedia
6 1 (0.62%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (6.17%) AngularJS
1 10 (6.17%) Web Services
2 9 (5.56%) .NET
3 4 (2.47%) ASP.NET
3 4 (2.47%) CGI
4 3 (1.85%) JSON
4 3 (1.85%) WAP
5 2 (1.23%) HTML
6 1 (0.62%) COM
6 1 (0.62%) CSS
6 1 (0.62%) HTML5
6 1 (0.62%) jQuery
6 1 (0.62%) XML
Miscellaneous
1 16 (9.88%) Driving Licence
2 12 (7.41%) Computer Science
3 9 (5.56%) Analytical Skills
4 7 (4.32%) PKI
5 6 (3.70%) Enterprise Storage
6 5 (3.09%) Enterprise Software
7 4 (2.47%) RSA SecurID
7 4 (2.47%) Video Conferencing
8 3 (1.85%) Data Centre
9 2 (1.23%) Blackberry
9 2 (1.23%) iPad
9 2 (1.23%) Management Information System
10 1 (0.62%) Clustering
10 1 (0.62%) Digital Signage
10 1 (0.62%) Fat Client
10 1 (0.62%) iPhone
10 1 (0.62%) Mobile Computing
10 1 (0.62%) Replication
10 1 (0.62%) Smartphone
10 1 (0.62%) Thin Client
Operating Systems
1 113 (69.75%) Windows
2 41 (25.31%) Windows Server
3 33 (20.37%) Windows Server 2012
4 31 (19.14%) Windows 7
5 29 (17.90%) Windows Server 2008
6 25 (15.43%) Windows 10
7 16 (9.88%) Linux
8 15 (9.26%) Windows 8
9 13 (8.02%) Windows XP
10 12 (7.41%) Windows Server 2003
11 5 (3.09%) Android
12 4 (2.47%) Apple iOS
13 1 (0.62%) Mac OS
13 1 (0.62%) Mac OS X
13 1 (0.62%) Windows Mobile
13 1 (0.62%) Windows Vista
Processes & Methodologies
1 26 (16.05%) ITIL
2 10 (6.17%) Project Management
2 10 (6.17%) Root Cause Analysis
3 8 (4.94%) ERP
4 7 (4.32%) Continuous Improvement
4 7 (4.32%) Migration
5 6 (3.70%) Agile Software Development
5 6 (3.70%) CRM
5 6 (3.70%) ITSM
5 6 (3.70%) Service Management
6 4 (2.47%) Escalation Management
6 4 (2.47%) ITIL V3
6 4 (2.47%) Logistics
6 4 (2.47%) SQL Optimisation
7 3 (1.85%) DevOps
7 3 (1.85%) IT Strategy
7 3 (1.85%) Line Management
7 3 (1.85%) Mentoring
7 3 (1.85%) Project Governance
7 3 (1.85%) Software Delivery
Programming Languages
1 51 (31.48%) SQL
2 16 (9.88%) C#
3 11 (6.79%) JavaScript
4 10 (6.17%) Bash Shell
5 8 (4.94%) PowerShell
6 6 (3.70%) Python
7 4 (2.47%) C++
7 4 (2.47%) Java
7 4 (2.47%) PHP
7 4 (2.47%) VB
7 4 (2.47%) VBA
8 2 (1.23%) C
8 2 (1.23%) Jython
9 1 (0.62%) ANSI C
9 1 (0.62%) Embedded C
9 1 (0.62%) PL/SQL
Qualifications
1 29 (17.90%) Degree
2 10 (6.17%) Cisco Certification
2 10 (6.17%) ITIL Certification
3 7 (4.32%) CCNA
4 5 (3.09%) Microsoft Certification
5 3 (1.85%) CCIE
5 3 (1.85%) Computer Science Degree
5 3 (1.85%) GNVQ
5 3 (1.85%) MCSE
5 3 (1.85%) SC Cleared
5 3 (1.85%) Security Cleared
6 2 (1.23%) MCP
6 2 (1.23%) MCSA
6 2 (1.23%) MOS
7 1 (0.62%) CCNP
7 1 (0.62%) Citrix Certification
7 1 (0.62%) DBS Check
7 1 (0.62%) HND
7 1 (0.62%) MCITP
7 1 (0.62%) MCTS
Quality Assurance & Compliance
1 28 (17.28%) SLA
2 7 (4.32%) BS25999
2 7 (4.32%) ISO/IEC 20000
2 7 (4.32%) ISO/IEC 27001
3 1 (0.62%) PCI DSS
System Software
1 68 (41.98%) Active Directory
2 27 (16.67%) VMware Infrastructure
3 22 (13.58%) Hyper-V
4 12 (7.41%) vSphere
5 4 (2.47%) VMware Workstation
5 4 (2.47%) XenApp
6 3 (1.85%) XenDesktop
7 2 (1.23%) Terminal Services
8 1 (0.62%) VMware ESXi
Systems Management
1 9 (5.56%) Backup Exec
2 1 (0.62%) Microsoft Data Protection Manager
2 1 (0.62%) Norton AntiVirus
2 1 (0.62%) SCCM
2 1 (0.62%) vCenter Server
Vendors
1 85 (52.47%) Microsoft
2 43 (26.54%) VMware
3 35 (21.60%) Citrix
4 22 (13.58%) Oracle
5 10 (6.17%) Cisco
6 8 (4.94%) Veeam
7 6 (3.70%) Barracuda Networks
7 6 (3.70%) Dell
7 6 (3.70%) EqualLogic
7 6 (3.70%) NetApp
8 4 (2.47%) Sophos
9 3 (1.85%) Apple
9 3 (1.85%) ServiceNow
10 2 (1.23%) SAP
11 1 (0.62%) Autodesk
11 1 (0.62%) CheckPoint
11 1 (0.62%) HP
11 1 (0.62%) McAfee
11 1 (0.62%) Sun
11 1 (0.62%) Symantec
Coventry, West Midlands (County)
Oscar
Salary: £19000 - £24000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: Yesterday
Coventry, Warwickshire
Recruitment Genius
Posted: Yesterday
Walsall, West Midlands (County)
Omni RMS
Salary: From £15,000 to £16,500 per annum
Posted: 3 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £21000 - £25000 per annum + benfits & training
Posted: 4 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £18000 - £25000 per annum
Posted: Yesterday
Stafford, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £22500.00 per annum
Posted: 3 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £23000 - £25000 Per Annum + benefits (inc flexible working hrs)
Posted: 4 days ago
Lichfield, Staffordshire
Recruitment Genius
Posted: Yesterday
Birmingham
Electro-comm
Posted: 4 days ago
Wolverhampton
Hays Specialist Recruitment Ltd
Salary: £23000.00 - £24000.00 per annum
Posted: 12 days ago
Warwick, Warwickshire
Spring Technology
Posted: Yesterday
Birmingham, West Midlands (County)
Senitor Associates
Salary: £18000 - £24000 per annum + Great Benefits + Company
Posted: 6 days ago
Solihull, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £24,000 to £27,000 per annum + shift allowance + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Maurice Nash
Salary: From £26,000 to £30,000 per annum Bonus + Benefits Package
Posted: 5 days ago
Birmingham, West Midlands (County)
CHM Recruit
Salary: £30,300 per annum
Posted: 6 days ago
Bromsgrove, Worcestershire
Big Red Recruitment
Salary: £17000 - £20000 per annum
Posted: 3 days ago
Rugby
Bluetown Online LTD
Salary: £27394 - £31288 per annum
Posted: 11 days ago
Birmingham
Harvey Nash plc
Salary: £40000 - £60000 per annum
Posted: 18 days ago
Stoke on Trent
Recruitment Genius Ltd
Salary: £23000 per annum
Posted: 18 days ago
Birmingham
Recruitment Genius Ltd
Salary: £17000 - £22000 per annum
Posted: 24 days ago