Period
to 20 July 2018

The median annual salary for a Support Engineer was £31,000 in advertised job vacancies in Cambridgeshire during the 6 months to 20 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
East of England > Cambridgeshire
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 117 94 86
Rank change year-on-year -23 -8 -8
Permanent jobs requiring a Support Engineer 91 118 117
As % of all permanent IT jobs advertised in Cambridgeshire 2.23% 3.15% 2.92%
As % of the Job Titles category 2.32% 3.25% 3.01%
Number of salaries quoted 51 92 110
Cambridgeshire median annual salary £31,000 £32,500 £35,000
Median salary % change year-on-year -4.62% -7.14% -6.67%
10th Percentile £19,000 £22,500 £22,500
90th Percentile £40,000 £44,750 £52,500
East of England median annual salary £30,000 £29,000 £30,000
% change year-on-year +3.45% -3.33% -3.23%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 3,930 3,627 3,889
% of permanent IT jobs with a recognized job title 96.21% 96.95% 96.96%
Number of salaries quoted 2,589 2,766 3,162
Cambridgeshire median annual salary £45,000 £45,000 £43,000
Median salary % change year-on-year - +4.65% +1.18%
10th Percentile £26,250 £26,250 £26,750
90th Percentile £67,500 £67,500 £65,000
East of England median annual salary £46,056 £45,000 £44,500
% change year-on-year +2.35% +1.12% +4.71%

Support Engineer
Job Vacancy Trend in Cambridgeshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Support Engineer in Cambridgeshire

Support Engineer
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Cambridgeshire.

Salary trend for Support Engineer in Cambridgeshire

Support Engineer
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Support Engineer in Cambridgeshire over the 6 months to 20 July 2018.

Salary histogram for Support Engineer in Cambridgeshire

Support Engineer
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Cambridgeshire region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -21 51 £33,000 -2.94% 10
Huntingdon +14 16 £23,250 -15.45% 3
St Neots -4 11 £37,500 +44.23%
Peterborough -28 9 £32,500 -19.75%
Support Engineer
East of England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 20 July 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring Support Engineer in the job title.

1 44 (48.35%) Windows
2 35 (38.46%) Microsoft
3 26 (28.57%) Active Directory
3 26 (28.57%) ITIL
4 24 (26.37%) Linux
4 24 (26.37%) VMware
5 23 (25.27%) Java
6 22 (24.18%) Citrix
6 22 (24.18%) Office 365
6 22 (24.18%) Windows Server
7 19 (20.88%) WorldPay
7 19 (20.88%) Oracle
8 18 (19.78%) Degree
9 16 (17.58%) Apache
9 16 (17.58%) Tomcat
9 16 (17.58%) Unix
10 15 (16.48%) DNS
10 15 (16.48%) Shell Script
10 15 (16.48%) Relational Database
11 14 (15.38%) Mathematics
11 14 (15.38%) Finance
12 13 (14.29%) Service Management
12 13 (14.29%) MS Exchange
12 13 (14.29%) SharePoint
12 13 (14.29%) T-SQL
12 13 (14.29%) Database Optimisation
12 13 (14.29%) Task Automation
13 12 (13.19%) PowerShell
13 12 (13.19%) Hyper-V
13 12 (13.19%) Service Delivery

Support Engineer Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (17.58%) Apache
1 16 (17.58%) Tomcat
2 13 (14.29%) MS Exchange
2 13 (14.29%) SharePoint
3 5 (5.49%) IIS
4 2 (2.20%) BizTalk Server
4 2 (2.20%) Confluence
4 2 (2.20%) Exchange Server 2010
4 2 (2.20%) Skype for Business
4 2 (2.20%) WebLogic
5 1 (1.10%) Exchange Server 2007
5 1 (1.10%) Exchange Server 2013
5 1 (1.10%) GlassFish
5 1 (1.10%) JBoss
Applications
1 10 (10.99%) Microsoft Office
2 2 (2.20%) Microsoft Excel
2 2 (2.20%) Microsoft PowerPoint
Business Applications
1 2 (2.20%) Temenos T24
Cloud Services
1 22 (24.18%) Office 365
2 9 (9.89%) Amazon AWS
3 5 (5.49%) Microsoft Azure
4 3 (3.30%) SaaS
5 2 (2.20%) G Suite
Communications & Networking
1 15 (16.48%) DNS
2 9 (9.89%) DHCP
3 8 (8.79%) Remote Desktop
4 6 (6.59%) VPN
5 5 (5.49%) LAN
5 5 (5.49%) WAN
6 4 (4.40%) Skype
6 4 (4.40%) Wi-Fi
7 2 (2.20%) HTTPS
7 2 (2.20%) SSL
7 2 (2.20%) TCP/IP
7 2 (2.20%) VoIP
8 1 (1.10%) Firewall
8 1 (1.10%) FTP
8 1 (1.10%) PBX
8 1 (1.10%) SAN
8 1 (1.10%) SMS
8 1 (1.10%) Unified Communications
8 1 (1.10%) WebEx
8 1 (1.10%) Wireless
Database & Business Intelligence
1 15 (16.48%) Relational Database
2 11 (12.09%) SQL Server
3 3 (3.30%) GIS
3 3 (3.30%) SQL Server 2008
4 1 (1.10%) Geospatial Data
4 1 (1.10%) Oracle Database
4 1 (1.10%) Oracle Database 12c
Development Applications
1 2 (2.20%) Bitbucket
1 2 (2.20%) Git (software)
1 2 (2.20%) JIRA
1 2 (2.20%) Subversion
2 1 (1.10%) PROIV
General
1 14 (15.38%) Finance
2 10 (10.99%) Electronics
2 10 (10.99%) Marketing
3 8 (8.79%) Manufacturing
3 8 (8.79%) Telecoms
4 6 (6.59%) Banking
5 4 (4.40%) Legal
6 2 (2.20%) Games
7 1 (1.10%) French Language
7 1 (1.10%) Military
Libraries, Frameworks & Software Standards
1 6 (6.59%) .NET
1 6 (6.59%) HTML
1 6 (6.59%) Web Services
2 4 (4.40%) CSS
2 4 (4.40%) XML
3 3 (3.30%) Middleware
4 2 (2.20%) AngularJS
4 2 (2.20%) J2EE
4 2 (2.20%) jQuery
4 2 (2.20%) OAuth
4 2 (2.20%) SAML
5 1 (1.10%) XMPP
Miscellaneous
1 8 (8.79%) Computer Science
2 6 (6.59%) Analytical Skills
2 6 (6.59%) Client/Server
2 6 (6.59%) Fintech
3 5 (5.49%) Linux Command Line
4 4 (4.40%) Public Cloud
5 3 (3.30%) CMDB
6 2 (2.20%) Clustering
6 2 (2.20%) iPhone
7 1 (1.10%) Algorithms
7 1 (1.10%) Data Centre
7 1 (1.10%) Driving Licence
7 1 (1.10%) EMC VNX
7 1 (1.10%) Management Information System
7 1 (1.10%) Smartphone
7 1 (1.10%) Video Conferencing
7 1 (1.10%) Xbox
Operating Systems
1 44 (48.35%) Windows
2 24 (26.37%) Linux
3 22 (24.18%) Windows Server
4 16 (17.58%) Unix
5 9 (9.89%) Mac OS X
5 9 (9.89%) Windows 10
5 9 (9.89%) Windows 7
6 7 (7.69%) Windows Server 2008
6 7 (7.69%) Windows Server 2012
7 4 (4.40%) Windows 8
8 3 (3.30%) Mac OS
9 2 (2.20%) CentOS
9 2 (2.20%) Red Hat Enterprise Linux
10 1 (1.10%) Android
10 1 (1.10%) Apple iOS
10 1 (1.10%) Windows Mobile
10 1 (1.10%) Windows Server 2003
Processes & Methodologies
1 26 (28.57%) ITIL
2 14 (15.38%) Mathematics
3 13 (14.29%) Database Optimisation
3 13 (14.29%) Service Management
3 13 (14.29%) Task Automation
4 12 (13.19%) Service Delivery
5 10 (10.99%) Mentoring
6 8 (8.79%) Business Intelligence
6 8 (8.79%) Configuration Management
6 8 (8.79%) Digital Marketing
6 8 (8.79%) Physics
6 8 (8.79%) Problem-Solving
6 8 (8.79%) Programme Management
6 8 (8.79%) Server Virtualisation
7 7 (7.69%) Artificial Intelligence
8 5 (5.49%) Machine Learning
8 5 (5.49%) Root Cause Analysis
9 4 (4.40%) Asset Management
10 3 (3.30%) Agile Software Development
10 3 (3.30%) Change Management
Programming Languages
1 23 (25.27%) Java
2 15 (16.48%) Shell Script
3 13 (14.29%) T-SQL
4 12 (13.19%) PowerShell
5 10 (10.99%) JavaScript
5 10 (10.99%) SQL
6 4 (4.40%) PHP
6 4 (4.40%) Python
6 4 (4.40%) Ruby
7 3 (3.30%) C++
8 2 (2.20%) C#
9 1 (1.10%) C
9 1 (1.10%) VBA
Qualifications
1 18 (19.78%) Degree
2 8 (8.79%) Numerate Degree
3 7 (7.69%) Computer Science Degree
4 5 (5.49%) ITIL Certification
5 3 (3.30%) Microsoft Certification
6 2 (2.20%) VMware Certified Professional (VCP)
7 1 (1.10%) CCA
7 1 (1.10%) CCNA
7 1 (1.10%) Cisco Certification
7 1 (1.10%) Citrix Certification
7 1 (1.10%) ITIL Foundation Certificate
7 1 (1.10%) MCDBA
7 1 (1.10%) MCITP
7 1 (1.10%) MCSE
7 1 (1.10%) NCDA
7 1 (1.10%) PhD
7 1 (1.10%) SC Cleared
7 1 (1.10%) Security Cleared
Quality Assurance & Compliance
1 4 (4.40%) SLA
System Software
1 26 (28.57%) Active Directory
2 12 (13.19%) Hyper-V
3 10 (10.99%) VMware Infrastructure
4 7 (7.69%) XenApp
4 7 (7.69%) XenDesktop
Systems Management
1 1 (1.10%) AirWatch
1 1 (1.10%) Cisco CUCM
1 1 (1.10%) Jamf Pro
1 1 (1.10%) SCCM
1 1 (1.10%) SCOM
1 1 (1.10%) vRealize
1 1 (1.10%) vRealize Orchestrator
Vendors
1 35 (38.46%) Microsoft
2 24 (26.37%) VMware
3 22 (24.18%) Citrix
4 19 (20.88%) Oracle
4 19 (20.88%) WorldPay
5 8 (8.79%) SAP
6 4 (4.40%) Apple
7 2 (2.20%) Atlassian
7 2 (2.20%) Cassiopae
7 2 (2.20%) Google
7 2 (2.20%) NetApp
7 2 (2.20%) Samsung
8 1 (1.10%) 3PAR
8 1 (1.10%) Avaya
8 1 (1.10%) Cisco
8 1 (1.10%) EMC
8 1 (1.10%) HP
8 1 (1.10%) Mitel
8 1 (1.10%) Nimble Storage
8 1 (1.10%) Riverbed