The median annual salary for a 2nd Line Support Engineer was £30,000 in advertised job vacancies in London during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / London
Rank 460 537 442
Rank change year-on-year +77 -95  
Permanent jobs requiring a 2nd Line Support Engineer 116 116 225
As % of all permanent IT jobs advertised in London 0.35% 0.28% 0.52%
As % of the Job Titles category 0.36% 0.29% 0.55%
Number of salaries quoted 109 102 198
Median salary £30,000 £27,500 £28,000
Median salary % change year-on-year +9.09% -1.78%  
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £36,300 £35,000 £35,000
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year - +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32041 40328 41125
As % of all permanent IT job vacancies advertised in London 95.73% 96.11% 95.95%
Number of salaries quoted 27099 34777 34560
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in London.

Salary trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Salary Histogram in London

The salary distribution of IT jobs citing 2nd Line Support Engineer in London over the 3 months to 27 March 2017.

Salary histogram for 2nd Line Support Engineer in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +50 20 £26,000 -7.14% 4
Croydon +3 2 £32,250 +26.47%
Clapham - 2 £30,000 -
Docklands, London -8 1 - -
Lewisham - 1 £36,000 -
Kingston Upon Thames - 1 £35,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 March 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 180 (91.37%) Windows
2 143 (72.59%) Active Directory
3 135 (68.53%) Microsoft
4 88 (44.67%) MS Office
5 64 (32.49%) MS Excel
6 60 (30.46%) MS Exchange
7 59 (29.95%) Windows Server
8 54 (27.41%) Citrix
9 53 (26.90%) Windows 7
10 50 (25.38%) Microsoft Certification
10 50 (25.38%) Firewall
10 50 (25.38%) VMware
11 48 (24.37%) Windows Server 2008
12 47 (23.86%) Office 365
13 44 (22.34%) Windows Server 2012
14 41 (20.81%) Skype for Business
15 38 (19.29%) DNS
16 37 (18.78%) Apple
17 36 (18.27%) TCP/IP
18 35 (17.77%) Windows 10
19 34 (17.26%) LAN
20 32 (16.24%) DHCP
20 32 (16.24%) MCSE
20 32 (16.24%) Hyper-V
21 31 (15.74%) SLA
22 30 (15.23%) Cisco
22 30 (15.23%) SharePoint
22 30 (15.23%) Internet
23 29 (14.72%) SCCM
23 29 (14.72%) Exchange Server 2010

2nd Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (30.46%) MS Exchange
2 41 (20.81%) Skype for Business
3 30 (15.23%) SharePoint
4 29 (14.72%) Exchange Server 2010
5 26 (13.20%) IIS
6 21 (10.66%) Exchange Server 2013
7 12 (6.09%) Exchange Server 2003
8 9 (4.57%) Site Server
9 8 (4.06%) Blackberry Enterprise Server
10 5 (2.54%) Exchange Server 2007
11 2 (1.02%) SharePoint 2010
12 1 (0.51%) Apache
12 1 (0.51%) Apache ServiceMix
12 1 (0.51%) JBoss
12 1 (0.51%) Tomcat
12 1 (0.51%) WebLogic
Applications
1 88 (44.67%) MS Office
2 64 (32.49%) MS Excel
3 7 (3.55%) Adobe Creative Suite
4 4 (2.03%) Final Cut Pro
5 3 (1.52%) MS PowerPoint
6 2 (1.02%) InfoPath
7 1 (0.51%) AutoCAD
Business Applications
1 2 (1.02%) Eikon
2 1 (0.51%) Dynamics CRM
Cloud Services
1 47 (23.86%) Office 365
2 11 (5.58%) Microsoft Azure
3 5 (2.54%) Amazon AWS
4 1 (0.51%) Adobe Creative Cloud
4 1 (0.51%) Cloud Computing
4 1 (0.51%) G Suite
4 1 (0.51%) Mimecast
4 1 (0.51%) SaaS
Communications & Networking
1 50 (25.38%) Firewall
2 38 (19.29%) DNS
3 36 (18.27%) TCP/IP
4 34 (17.26%) LAN
5 32 (16.24%) DHCP
6 30 (15.23%) Internet
7 27 (13.71%) WAN
8 19 (9.64%) SAN
9 16 (8.12%) Skype
10 14 (7.11%) Wireless
11 13 (6.60%) VoIP
12 9 (4.57%) VPN
13 7 (3.55%) Remote Desktop
13 7 (3.55%) SMTP
13 7 (3.55%) SNMP
14 6 (3.05%) Telnet
15 3 (1.52%) Cisco ASA
15 3 (1.52%) Cisco IOS
15 3 (1.52%) IP Telephony
15 3 (1.52%) NAS
Database & Business Intelligence
1 17 (8.63%) SQL Server
2 13 (6.60%) SQL Server 2008
3 12 (6.09%) SQL Server 2012
4 2 (1.02%) MySQL
Development Applications
1 1 (0.51%) Git (software)
1 1 (0.51%) Subversion
General
1 26 (13.20%) Finance
2 17 (8.63%) Telecoms
3 5 (2.54%) Advertising
3 5 (2.54%) Law
4 4 (2.03%) Banking
4 4 (2.03%) Marketing
4 4 (2.03%) Retail
5 1 (0.51%) Front Office
5 1 (0.51%) German Language
5 1 (0.51%) Legal
5 1 (0.51%) Manufacturing
Libraries, Frameworks & Software Standards
1 18 (9.14%) Software Packaging
2 1 (0.51%) J2EE
2 1 (0.51%) Web Services
Miscellaneous
1 20 (10.15%) Driving Licence
2 16 (8.12%) Blackberry
3 12 (6.09%) iPhone
4 10 (5.08%) User Experience
5 8 (4.06%) iPad
5 8 (4.06%) Smartphone
6 7 (3.55%) Public Cloud
7 5 (2.54%) Client/Server
8 3 (1.52%) NHS
8 3 (1.52%) PACS
9 2 (1.02%) Fat Client
9 2 (1.02%) Thin Client
10 1 (0.51%) Data Centre
10 1 (0.51%) Foreign Exchange (FX)
10 1 (0.51%) Replication
10 1 (0.51%) Video Conferencing
Operating Systems
1 180 (91.37%) Windows
2 59 (29.95%) Windows Server
3 53 (26.90%) Windows 7
4 48 (24.37%) Windows Server 2008
5 44 (22.34%) Windows Server 2012
6 35 (17.77%) Windows 10
7 27 (13.71%) Mac OS X
8 25 (12.69%) Android
9 21 (10.66%) Windows 8
10 17 (8.63%) Apple iOS
11 16 (8.12%) Mac OS
12 8 (4.06%) Linux
13 7 (3.55%) Windows Server 2003
14 5 (2.54%) Windows XP
15 2 (1.02%) Windows Vista
16 1 (0.51%) Unix
16 1 (0.51%) Windows Mobile
Processes & Methodologies
1 24 (12.18%) ITIL
2 20 (10.15%) Workflow
3 17 (8.63%) Continuous Improvement
4 11 (5.58%) Change Control
4 11 (5.58%) Service Management
4 11 (5.58%) Systems Analysis
5 8 (4.06%) Statistics
6 7 (3.55%) Line Management
7 5 (2.54%) Asset Management
8 4 (2.03%) IT Strategy
8 4 (2.03%) ITSM
8 4 (2.03%) Mobile Device Management
8 4 (2.03%) Service Delivery
8 4 (2.03%) Software Asset Management
9 3 (1.52%) Time Management
10 2 (1.02%) CRM
10 2 (1.02%) E-Commerce
10 2 (1.02%) Load Balancing
10 2 (1.02%) Migration
10 2 (1.02%) Problem Management
Programming Languages
1 15 (7.61%) SQL
2 6 (3.05%) PowerShell
3 2 (1.02%) C
4 1 (0.51%) Java
4 1 (0.51%) Shell Script
Qualifications
1 50 (25.38%) Microsoft Certification
2 32 (16.24%) MCSE
3 23 (11.68%) MCP
4 15 (7.61%) CCNA
4 15 (7.61%) Cisco Certification
5 10 (5.08%) Degree
6 8 (4.06%) MCITP
7 5 (2.54%) MCTS
8 4 (2.03%) A+ Certification
8 4 (2.03%) MCSA
9 3 (1.52%) VMware Certified Professional (VCP)
10 2 (1.02%) Network+ Certification
11 1 (0.51%) CCSA
11 1 (0.51%) Citrix Certification
11 1 (0.51%) DBS Check
Quality Assurance & Compliance
1 31 (15.74%) SLA
2 2 (1.02%) COBIT
2 2 (1.02%) ISO 9001
3 1 (0.51%) Data Quality
System Software
1 143 (72.59%) Active Directory
2 32 (16.24%) Hyper-V
3 27 (13.71%) VMware Infrastructure
4 26 (13.20%) XenApp
5 20 (10.15%) vSphere
6 16 (8.12%) XenDesktop
7 5 (2.54%) Terminal Services
8 1 (0.51%) VMware ESXi
Systems Management
1 29 (14.72%) SCCM
2 15 (7.61%) WSUS
3 5 (2.54%) NetBackup
4 4 (2.03%) Backup Exec
5 2 (1.02%) McAfee ePO
5 2 (1.02%) SCOM
6 1 (0.51%) AirWatch
6 1 (0.51%) FortiGate
6 1 (0.51%) Jamf Pro
6 1 (0.51%) Norton AntiVirus
6 1 (0.51%) ZENworks
Vendors
1 135 (68.53%) Microsoft
2 54 (27.41%) Citrix
3 50 (25.38%) VMware
4 37 (18.78%) Apple
5 30 (15.23%) Cisco
6 18 (9.14%) Twitter
7 14 (7.11%) HP
8 11 (5.58%) Avaya
8 11 (5.58%) Bomgar
9 9 (4.57%) Adobe
9 9 (4.57%) Bloomberg
9 9 (4.57%) Dell
10 6 (3.05%) EMC
10 6 (3.05%) Meraki
10 6 (3.05%) NetApp
10 6 (3.05%) Veeam
10 6 (3.05%) Veritas
11 4 (2.03%) Reuters
11 4 (2.03%) Sage
11 4 (2.03%) Symantec
East London
Millshill Recruitment Ltd
Salary: £32000 - £35000 per annum
Posted: 3 days ago
London
Webrecruit
Salary: Up to £25,000 per annum DOE Plus Benefits
Posted: 3 days ago
Central London / West End
Millshill Recruitment Ltd
Salary: £25000 - £27000 per annum
Posted: 5 days ago
City, London
Amicus Recruitment Limited
Salary: £25000 - £28000 per annum + Pension
Posted: 3 days ago
London
Hudson IT
Salary: £22500 - £27000 per annum
Posted: 2 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 2 days ago
London
Harvey Nash plc
Salary: £24000 - £26000 per annum
Posted: 3 days ago
City, London
Amicus Recruitment Limited
Salary: £25000 - £35000 per annum + Penison, Bonus, etc
Posted: 5 days ago
West London
Eligo Recruitment Ltd
Salary: £27000 - £28000 per annum
Posted: 6 days ago
South West London
Amicus Recruitment Limited
Salary: £26000 - £32000 per annum + Benefits
Posted: 6 days ago
West London
Eligo Recruitment Ltd
Salary: £27000 - £28000 per annum
Posted: 6 days ago
East London
Millshill Recruitment Ltd
Salary: £39000 - £40000 per annum + bens
Posted: 4 days ago
London
Bluetown Online LTD
Salary: £26000 - £34000 per annum
Posted: 11 days ago
London
Recruitment Genius Ltd
Salary: £18000 - £22000 per annum
Posted: 19 days ago
City, London
IT Lab
Salary: Up to £32,000 per annum dependent on experience
Posted: 20 days ago