Service Management Analyst Job Trends in the City of London

Service Management Analyst
Central London > City of London

The median Service Management Analyst salary in the City of London is £64,500 per year, according to job vacancies posted during the 6 months leading to 5 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

 6 months to
5 Nov 2025		 Same period 2024 Same period 2023
Rank 127 - 171
Rank change year-on-year - - +118
Permanent jobs requiring a Service Management Analyst 3 0 1
As % of all permanent jobs in the City of London 0.19% - 0.033%
As % of the Job Titles category 0.20% - 0.034%
Number of salaries quoted 2 0 1
10th Percentile £58,750 - -
25th Percentile £60,625 - £54,500
Median annual salary (50th Percentile) £64,500 - £59,000
75th Percentile £67,625 - £63,500
90th Percentile £69,050 - -
Central London median annual salary £64,500 - £59,000

All Permanent IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 1,522 2,573 2,919
% of permanent jobs with a recognized job title 94.42% 93.16% 96.37%
Number of salaries quoted 1,204 1,712 2,623
10th Percentile £36,750 £45,000 £40,000
25th Percentile £55,000 £55,000 £53,750
Median annual salary (50th Percentile) £75,000 £73,430 £72,500
Median % change year-on-year +2.14% +1.28% -3.33%
75th Percentile £96,063 £95,000 £95,000
90th Percentile £122,500 £115,000 £115,000
Central London median annual salary £75,000 £72,500 £72,500
% change year-on-year +3.45% - -1.69%

Service Management Analyst
Job Vacancy Trend in the City of London

Historical trend showing the proportion of permanent IT job postings featuring 'Service Management Analyst' in the job title relative to all permanent IT jobs advertised in the City of London.

Service Management Analyst job vacancy trend in the City of London

Service Management Analyst
Salary Trend in the City of London

Salary distribution trend for Service Management Analyst job vacancies in the City of London.

Salary distribution trend for Service Management Analyst job vacancies in the City of London

Service Management Analyst
Salary Histogram in the City of London

Salary distribution for jobs citing Service Management Analyst in the City of London over the 6 months to 5 November 2025.

Salary histogram for Service Management Analyst in the City of London

Service Management Analyst Skill Set
Top 21 Co-Occurring Skills & Capabilities in the City of London

For the 6 months to 5 November 2025, Service Management Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Service Management Analyst in the job title.

1 3 (100.00%) Change Management
1 3 (100.00%) ITIL
1 3 (100.00%) Service Management
2 2 (66.67%) Change Advisory Board
2 2 (66.67%) Continuous Improvement
2 2 (66.67%) Incident Management
2 2 (66.67%) ITSM
2 2 (66.67%) Problem Management
2 2 (66.67%) ServiceNow
3 1 (33.33%) BMC
3 1 (33.33%) Impact Assessments
3 1 (33.33%) Incident Response
3 1 (33.33%) Knowledge Management
3 1 (33.33%) Microsoft
3 1 (33.33%) Microsoft Excel
3 1 (33.33%) Microsoft PowerPoint
3 1 (33.33%) Process Management
3 1 (33.33%) Remedy
3 1 (33.33%) Remedy ITSM
3 1 (33.33%) Root Cause Analysis
3 1 (33.33%) Stakeholder Engagement

Service Management Analyst Skill Set
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (33.33%) Microsoft Excel
1 1 (33.33%) Microsoft PowerPoint
Business Applications
1 1 (33.33%) Remedy ITSM
General
1 2 (66.67%) Law
1 2 (66.67%) Legal
1 2 (66.67%) Social Skills
2 1 (33.33%) Analytical Skills
2 1 (33.33%) Documentation Skills
Miscellaneous
1 1 (33.33%) Product Ownership
Processes & Methodologies
1 3 (100.00%) Change Management
1 3 (100.00%) ITIL
1 3 (100.00%) Service Management
2 2 (66.67%) Change Advisory Board
2 2 (66.67%) Continuous Improvement
2 2 (66.67%) Incident Management
2 2 (66.67%) ITSM
2 2 (66.67%) Problem Management
3 1 (33.33%) Impact Assessments
3 1 (33.33%) Incident Response
3 1 (33.33%) Knowledge Management
3 1 (33.33%) Process Management
3 1 (33.33%) Root Cause Analysis
3 1 (33.33%) Stakeholder Engagement
Vendors
1 2 (66.67%) ServiceNow
2 1 (33.33%) BMC
2 1 (33.33%) Microsoft
2 1 (33.33%) Remedy
4 Service Management Analyst jobs in the City of London