Period
to 16 January 2021

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 16 January 2021 with a comparison to the same period in the previous 2 years.

Service Delivery
UK > Northern Ireland
6 months to
16 Jan 2021
Same period 2020 Same period 2019
Rank 43 41 73
Rank change year-on-year -2 +32 -10
Permanent jobs citing Service Delivery 5 27 6
As % of all permanent jobs advertised in Northern Ireland 1.56% 4.83% 0.97%
As % of the Processes & Methodologies category 1.61% 5.42% 1.08%
Number of salaries quoted 1 3 5
Median annual salary £23,000 £67,500 £21,500
Median salary % change year-on-year -65.93% +213.95% -64.17%
10th Percentile £21,500 £42,750 £20,050
90th Percentile £24,500 £72,250 £40,750
UK median annual salary £50,000 £51,593 £50,000
% change year-on-year -3.09% +3.19% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for process or methodology skills.

All Process and Methodology Skills
Northern Ireland
Permanent vacancies with a requirement for process or methodology skills 311 498 558
As % of all permanent IT jobs advertised in Northern Ireland 97.19% 89.09% 90.58%
Number of salaries quoted 169 394 329
Median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +8.97%
10th Percentile £28,500 £27,000 £26,250
90th Percentile £65,250 £65,000 £65,000
UK median annual salary £55,000 £52,500 £52,500
% change year-on-year +4.76% - +5.00%

Service Delivery
Job Vacancy Trend in Northern Ireland

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Northern Ireland.

Job vacancy trend for Service Delivery in Northern Ireland

Service Delivery
Salary Trend in Northern Ireland

3-month moving average salary quoted in jobs citing Service Delivery in Northern Ireland.

Salary trend for Service Delivery in Northern Ireland

Service Delivery
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Northern Ireland region over the 6 months to 16 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -1 5 £23,000 -57.21% 2
Service Delivery
UK

For the 6 months to 16 January 2021, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region with a requirement for Service Delivery.

1 3 (60.00%) ITIL
1 3 (60.00%) SLA
1 3 (60.00%) Degree
2 2 (40.00%) Scrum
2 2 (40.00%) Finance
2 2 (40.00%) Agile Software Development
2 2 (40.00%) Information Management
2 2 (40.00%) Self-Motivation
2 2 (40.00%) Statistics
2 2 (40.00%) Marketing
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Stakeholder Identification
3 1 (20.00%) Contract Negotiation
3 1 (20.00%) Project Delivery
3 1 (20.00%) Supplier Management
3 1 (20.00%) Microsoft PowerPoint
3 1 (20.00%) Service Management
3 1 (20.00%) Management Information System
3 1 (20.00%) Oracle EBS
3 1 (20.00%) Microsoft Excel
3 1 (20.00%) ERP
3 1 (20.00%) SQL
3 1 (20.00%) Oracle
3 1 (20.00%) Web Services
3 1 (20.00%) Legal
3 1 (20.00%) Manufacturing
3 1 (20.00%) Oracle ERP
3 1 (20.00%) Oracle Certification
3 1 (20.00%) Problem Management
3 1 (20.00%) Continuous Integration

Service Delivery
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Excel
1 1 (20.00%) Microsoft PowerPoint
Business Applications
1 1 (20.00%) Oracle EBS
1 1 (20.00%) Oracle ERP
Cloud Services
1 1 (20.00%) AWS
1 1 (20.00%) Azure
1 1 (20.00%) GitHub
Development Applications
1 1 (20.00%) Jenkins
General
1 2 (40.00%) Finance
1 2 (40.00%) Marketing
2 1 (20.00%) Legal
2 1 (20.00%) Manufacturing
Job Titles
1 2 (40.00%) Analyst
1 2 (40.00%) Data Analyst
1 2 (40.00%) Service Manager
2 1 (20.00%) Client Services Manager
2 1 (20.00%) Consultant
2 1 (20.00%) Delivery Manager
2 1 (20.00%) Engineering Manager
2 1 (20.00%) ERP Consultant
2 1 (20.00%) ERP Support
2 1 (20.00%) Service Delivery Manager
2 1 (20.00%) Support Consultant
Libraries, Frameworks & Software Standards
1 1 (20.00%) Web Services
Miscellaneous
1 2 (40.00%) Self-Motivation
2 1 (20.00%) Management Information System
Processes & Methodologies
1 3 (60.00%) ITIL
2 2 (40.00%) Agile Software Development
2 2 (40.00%) Information Management
2 2 (40.00%) Scrum
2 2 (40.00%) Statistics
3 1 (20.00%) Change Control
3 1 (20.00%) Coaching
3 1 (20.00%) Continuous Deployment
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Continuous Integration
3 1 (20.00%) Contract Management
3 1 (20.00%) Customer Requirements
3 1 (20.00%) ITIL V3
3 1 (20.00%) Kanban
3 1 (20.00%) Operational Acceptance Testing
3 1 (20.00%) Problem Management
3 1 (20.00%) Root Cause Analysis
3 1 (20.00%) Service Design
3 1 (20.00%) Software Delivery
3 1 (20.00%) Waterfall
Programming Languages
1 1 (20.00%) SQL
Qualifications
1 3 (60.00%) Degree
2 1 (20.00%) Oracle Certification
Quality Assurance & Compliance
1 3 (60.00%) SLA
2 1 (20.00%) ISO/IEC 20000
Vendors
1 1 (20.00%) Oracle