Period
to 15 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
UK > Northern Ireland
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 42 60 22
Rank change year-on-year +18 -38 +16
Permanent jobs citing Service Delivery 19 10 27
As % of all permanent IT jobs advertised in Northern Ireland 4.57% 2.15% 8.33%
As % of the Processes & Methodologies category 5.11% 2.31% 9.18%
Number of salaries quoted 16 9 22
Northern Ireland median annual salary £21,000 £52,500 £35,000
Median salary % change year-on-year -60.00% +50.00% +16.67%
10th Percentile £20,500 £28,550 £27,500
90th Percentile £26,500 £70,300 £49,000
UK median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% -1.86%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for process or methodology skills.

All Process and Methodology Skills
Northern Ireland
Permanent vacancies with a requirement for process or methodology skills 372 433 294
As % of all permanent IT jobs advertised in Northern Ireland 89.42% 93.12% 90.74%
Number of salaries quoted 277 274 240
Northern Ireland median annual salary £40,000 £36,500 £40,000
Median salary % change year-on-year +9.59% -8.75% +8.11%
10th Percentile £24,150 £21,250 £26,250
90th Percentile £65,000 £57,500 £61,250
UK median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

Service Delivery
Job Vacancy Trend in Northern Ireland

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for Service Delivery in Northern Ireland

Service Delivery
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Northern Ireland.

Salary trend for Service Delivery in Northern Ireland

Service Delivery
Salary Histogram in Northern Ireland

The salary distribution of IT jobs citing Service Delivery in Northern Ireland over the 6 months to 15 October 2018.

Salary histogram for Service Delivery in Northern Ireland

Service Delivery
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Northern Ireland region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim +10 15 £21,000 -60.00% 4
County Tyrone - 3 £23,500 -
Service Delivery
UK

For the 6 months to 15 October 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region with a requirement for Service Delivery.

1 16 (84.21%) Microsoft
1 16 (84.21%) Finance
2 14 (73.68%) Microsoft Certification
3 13 (68.42%) LAN
3 13 (68.42%) Windows
4 12 (63.16%) MCSA
4 12 (63.16%) Microsoft Excel
4 12 (63.16%) MCP
4 12 (63.16%) WAN
4 12 (63.16%) Active Directory
4 12 (63.16%) Microsoft PowerPoint
4 12 (63.16%) Windows 7
5 11 (57.89%) Exchange Server 2007
5 11 (57.89%) ServiceCenter
5 11 (57.89%) Network Security
5 11 (57.89%) Exchange Server 2010
5 11 (57.89%) ITIL V3
5 11 (57.89%) Exchange Server 2013
5 11 (57.89%) Data Centre
5 11 (57.89%) Windows 10
5 11 (57.89%) MCDST
5 11 (57.89%) MCITP
5 11 (57.89%) Incident Management
5 11 (57.89%) HP
5 11 (57.89%) Dell
5 11 (57.89%) TCP/IP
5 11 (57.89%) VPN
5 11 (57.89%) ITIL
5 11 (57.89%) MS Exchange
5 11 (57.89%) Apple

Service Delivery
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (57.89%) Blackberry Enterprise Server
1 11 (57.89%) Exchange Server 2007
1 11 (57.89%) Exchange Server 2010
1 11 (57.89%) Exchange Server 2013
1 11 (57.89%) MS Exchange
Applications
1 12 (63.16%) Microsoft Excel
1 12 (63.16%) Microsoft PowerPoint
2 2 (10.53%) Microsoft Office
Communications & Networking
1 13 (68.42%) LAN
2 12 (63.16%) WAN
3 11 (57.89%) Network Security
3 11 (57.89%) TCP/IP
3 11 (57.89%) VPN
General
1 16 (84.21%) Finance
2 3 (15.79%) Retail
Job Titles
1 11 (57.89%) Analyst
1 11 (57.89%) Support Analyst
2 4 (21.05%) Project Manager
3 2 (10.53%) Support Engineer
4 1 (5.26%) 1st Line Engineer
4 1 (5.26%) 1st Line Support
4 1 (5.26%) 1st Line Support Engineer
4 1 (5.26%) Administrator
4 1 (5.26%) Field Service Technician
4 1 (5.26%) IT Administrator
4 1 (5.26%) IT Technician
4 1 (5.26%) Junior
4 1 (5.26%) Junior Project Manager
4 1 (5.26%) Senior Manager
4 1 (5.26%) Senior Project Manager
Miscellaneous
1 11 (57.89%) Blackberry
1 11 (57.89%) Data Centre
2 1 (5.26%) Virtual Team
Operating Systems
1 13 (68.42%) Windows
2 12 (63.16%) Windows 7
3 11 (57.89%) Windows 10
4 2 (10.53%) Windows Server
5 1 (5.26%) Windows XP
Processes & Methodologies
1 11 (57.89%) Incident Management
1 11 (57.89%) ITIL
1 11 (57.89%) ITIL V3
2 4 (21.05%) PRINCE2
2 4 (21.05%) Process Management
3 3 (15.79%) Agile Software Development
3 3 (15.79%) Change Management
3 3 (15.79%) Project Management
4 2 (10.53%) Analytics
4 2 (10.53%) Change Control
4 2 (10.53%) Critical Path Analysis
4 2 (10.53%) Gantt Chart
4 2 (10.53%) Stakeholder Management
5 1 (5.26%) Configuration Management
5 1 (5.26%) Migration
5 1 (5.26%) Presales
5 1 (5.26%) Problem-Solving
5 1 (5.26%) Programme Management
5 1 (5.26%) Root Cause Analysis
5 1 (5.26%) Virtual Environments
Qualifications
1 14 (73.68%) Microsoft Certification
2 12 (63.16%) MCP
2 12 (63.16%) MCSA
3 11 (57.89%) MCDST
3 11 (57.89%) MCITP
4 2 (10.53%) PMI Certification
4 2 (10.53%) PMP
4 2 (10.53%) PRINCE2 Practitioner
5 1 (5.26%) A+ Certification
5 1 (5.26%) Degree
5 1 (5.26%) Master's Degree
5 1 (5.26%) MBA
Quality Assurance & Compliance
1 3 (15.79%) SLA
System Software
1 12 (63.16%) Active Directory
Systems Management
1 11 (57.89%) Cisco CUCM
1 11 (57.89%) ServiceCenter
Vendors
1 16 (84.21%) Microsoft
2 11 (57.89%) Apple
2 11 (57.89%) Bloomberg
2 11 (57.89%) Cisco
2 11 (57.89%) Dell
2 11 (57.89%) HP
2 11 (57.89%) Remedy
2 11 (57.89%) Reuters
3 1 (5.26%) Progress
3 1 (5.26%) Xerox