Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
UK > Northern Ireland
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 60 15 31
Rank change year-on-year -45 +16 +20
Permanent jobs citing Service Delivery 7 30 4
As % of all permanent IT jobs advertised in Northern Ireland 1.55% 8.88% 2.44%
As % of the Processes & Methodologies category 1.70% 9.87% 2.56%
Number of salaries quoted 6 22 2
Northern Ireland median annual salary £60,000 £35,000 £40,000
Median salary % change year-on-year +71.43% -12.50% +16.62%
10th Percentile £29,750 £27,500 £29,500
90th Percentile £75,125 £40,000 £50,500
UK median annual salary £49,039 £47,500 £48,500
% change year-on-year +3.24% -2.06% +2.11%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for process or methodology skills.

All Process and Methodology Skills
Northern Ireland
Permanent vacancies with a requirement for process or methodology skills 412 304 156
As % of all permanent IT jobs advertised in Northern Ireland 90.95% 89.94% 95.12%
Number of salaries quoted 255 237 115
Northern Ireland median annual salary £35,500 £40,000 £40,000
Median salary % change year-on-year -11.25% - +16.62%
10th Percentile £20,050 £26,250 £24,550
90th Percentile £55,750 £61,750 £65,000
UK median annual salary £50,000 £49,476 £47,500
% change year-on-year +1.06% +4.16% +5.56%

Service Delivery
Job Vacancy Trend in Northern Ireland

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for Service Delivery in Northern Ireland

Service Delivery
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Northern Ireland.

Salary trend for Service Delivery in Northern Ireland

Service Delivery
Salary Histogram in Northern Ireland

The salary distribution of IT jobs citing Service Delivery in Northern Ireland over the 6 months to 19 November 2017.

Salary histogram for Service Delivery in Northern Ireland

Service Delivery
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Northern Ireland region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -37 6 £55,000 +57.14%
Service Delivery
UK

For the 6 months to 19 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northern Ireland region with a requirement for Service Delivery.

1 5 (71.43%) Service Management
2 4 (57.14%) ITIL
2 4 (57.14%) Finance
3 3 (42.86%) ITSM
4 2 (28.57%) Change Management
4 2 (28.57%) Presales
4 2 (28.57%) Project Management
4 2 (28.57%) Data Centre
4 2 (28.57%) Service Design
4 2 (28.57%) Service Delivery Management
4 2 (28.57%) ITIL Certification
4 2 (28.57%) Billing
5 1 (14.29%) Document Management
5 1 (14.29%) Supply Chain Management
5 1 (14.29%) Business Analysis
5 1 (14.29%) Knowledge Management
5 1 (14.29%) SQL Server 2005
5 1 (14.29%) MCITP
5 1 (14.29%) Marketing
5 1 (14.29%) Degree
5 1 (14.29%) Computer Science
5 1 (14.29%) Problem Management
5 1 (14.29%) Exchange Server 2007
5 1 (14.29%) Time Management
5 1 (14.29%) Data Migration
5 1 (14.29%) Security Cleared
5 1 (14.29%) VMware Infrastructure
5 1 (14.29%) SQL Server 2008
5 1 (14.29%) Hyper-V
5 1 (14.29%) XenApp

Service Delivery
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Exchange Server 2007
1 1 (14.29%) Exchange Server 2010
1 1 (14.29%) Exchange Server 2013
1 1 (14.29%) MS Exchange
Business Applications
1 1 (14.29%) SAP CO
1 1 (14.29%) SAP FI
1 1 (14.29%) SAP FI/CO
1 1 (14.29%) SAP FSCM
1 1 (14.29%) SAP MM
1 1 (14.29%) SAP PS
1 1 (14.29%) SAP SD
Cloud Services
1 1 (14.29%) IaaS
1 1 (14.29%) Office 365
1 1 (14.29%) PaaS
Communications & Networking
1 1 (14.29%) NetScaler
Database & Business Intelligence
1 1 (14.29%) SQL Server
1 1 (14.29%) SQL Server 2005
1 1 (14.29%) SQL Server 2008
1 1 (14.29%) SQL Server 2012
General
1 4 (57.14%) Finance
2 2 (28.57%) Billing
3 1 (14.29%) Back Office
3 1 (14.29%) Legal
3 1 (14.29%) Marketing
Job Titles
1 1 (14.29%) Administrator
1 1 (14.29%) Delivery Manager
1 1 (14.29%) Designer
1 1 (14.29%) Head of Digital
1 1 (14.29%) Head of IT
1 1 (14.29%) Head of IT Services
1 1 (14.29%) Infrastructure Manager
1 1 (14.29%) ITIL Manager
1 1 (14.29%) ITIL Service Delivery Manager
1 1 (14.29%) ITIL Service Manager
1 1 (14.29%) Senior Infrastructure Manager
1 1 (14.29%) Senior Manager
1 1 (14.29%) Service Management Team Leader
1 1 (14.29%) Service Manager
1 1 (14.29%) Services Delivery Manager
1 1 (14.29%) Systems Administrator
1 1 (14.29%) Team Leader
Miscellaneous
1 2 (28.57%) Data Centre
2 1 (14.29%) Analytical Skills
2 1 (14.29%) Computer Science
2 1 (14.29%) Mobile Computing
2 1 (14.29%) Public Cloud
2 1 (14.29%) Replication
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows Server
Processes & Methodologies
1 5 (71.43%) Service Management
2 4 (57.14%) ITIL
3 3 (42.86%) ITSM
4 2 (28.57%) Change Management
4 2 (28.57%) Presales
4 2 (28.57%) Project Management
4 2 (28.57%) Service Delivery Management
4 2 (28.57%) Service Design
5 1 (14.29%) Business Analysis
5 1 (14.29%) Continuous Improvement
5 1 (14.29%) Creative Problem-Solving
5 1 (14.29%) Data Migration
5 1 (14.29%) IT Strategy
5 1 (14.29%) ITIL V3
5 1 (14.29%) Mentoring
5 1 (14.29%) Patch Management
5 1 (14.29%) PRINCE
5 1 (14.29%) PRINCE2
5 1 (14.29%) Revenue Recognition
5 1 (14.29%) Time Management
Programming Languages
1 1 (14.29%) C
1 1 (14.29%) SQL
Qualifications
1 2 (28.57%) ITIL Certification
2 1 (14.29%) CCA
2 1 (14.29%) Citrix Certification
2 1 (14.29%) Computer Science Degree
2 1 (14.29%) Degree
2 1 (14.29%) MCITP
2 1 (14.29%) Microsoft Certification
2 1 (14.29%) SAP Certification
2 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 1 (14.29%) Active Directory
1 1 (14.29%) Hyper-V
1 1 (14.29%) VMware Infrastructure
1 1 (14.29%) XenApp
Systems Management
1 1 (14.29%) Backup Exec
1 1 (14.29%) NetBackup
1 1 (14.29%) Norton AntiVirus
1 1 (14.29%) Symantec Endpoint Protection
1 1 (14.29%) Symantec Enterprise Vault
Vendors
1 1 (14.29%) Citrix
1 1 (14.29%) CommVault
1 1 (14.29%) Microsoft
1 1 (14.29%) SAP
1 1 (14.29%) Symantec
1 1 (14.29%) VMware