Period
to

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 30 June 2022 with a comparison to the same period in the previous 2 years.

Service Delivery
UK > Northern Ireland
6 months to
30 Jun 2022
Same period 2021 Same period 2020
Rank 61 67 48
Rank change year-on-year +6 -19 -13
Permanent jobs citing Service Delivery 41 15 9
As % of all permanent jobs advertised in Northern Ireland 4.46% 2.68% 2.19%
As % of the Processes & Methodologies category 4.77% 2.78% 2.37%
Number of salaries quoted 40 1 1
10th Percentile £26,250 - -
25th Percentile £35,313 £47,500 £46,250
Median annual salary (50th Percentile) £39,661 £50,000 £47,500
Median % change year-on-year -20.68% +5.26% +106.52%
75th Percentile £52,500 £52,500 £48,750
90th Percentile £62,275 - -
UK median annual salary £50,000 £50,000 £52,500
% change year-on-year - -4.76% +5.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for process or methodology skills.

All Process and Methodology Skills
Northern Ireland
Permanent vacancies with a requirement for process or methodology skills 860 539 380
As % of all permanent IT jobs advertised in Northern Ireland 93.58% 96.42% 92.46%
Number of salaries quoted 348 278 162
10th Percentile £27,500 £27,500 £28,775
25th Percentile £34,188 £31,250 £32,500
Median annual salary (50th Percentile) £47,500 £41,250 £42,500
Median % change year-on-year +15.15% -2.94% -
75th Percentile £58,750 £56,250 £55,000
90th Percentile £65,000 £77,500 £60,000
UK median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +4.76%

Service Delivery
Job Vacancy Trend in Northern Ireland

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Northern Ireland.

Job vacancy trend for Service Delivery in Northern Ireland

Service Delivery
Salary Trend in Northern Ireland

3-month moving average salary quoted in jobs citing Service Delivery in Northern Ireland.

Salary trend for Service Delivery in Northern Ireland

Service Delivery
Salary Histogram in Northern Ireland

Salary distribution for jobs citing Service Delivery in Northern Ireland over the 6 months to 30 June 2022.

Salary histogram for Service Delivery in Northern Ireland

Service Delivery
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Northern Ireland region over the 6 months to 30 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
County Antrim +10 39 £39,661 -20.68% 8
Newry - 1 £57,500 -
County Down - 1 £57,500 -
Service Delivery
UK

For the 6 months to 30 June 2022, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region with a requirement for Service Delivery.

1 25 (60.98%) Law
2 14 (34.15%) SQL
3 12 (29.27%) ITIL
3 12 (29.27%) Project Delivery
4 10 (24.39%) Microsoft
5 9 (21.95%) Windows
5 9 (21.95%) Microsoft 365
6 8 (19.51%) Azure
6 8 (19.51%) Infrastructure Engineering
7 7 (17.07%) Technical Leadership
7 7 (17.07%) SharePoint
7 7 (17.07%) SLA
8 6 (14.63%) Cisco
8 6 (14.63%) VMware
8 6 (14.63%) Local Government
8 6 (14.63%) Technology Roadmap
8 6 (14.63%) Architectural Design
9 5 (12.20%) Patch Management
9 5 (12.20%) Agile
9 5 (12.20%) Service Management
9 5 (12.20%) Change Management
9 5 (12.20%) Active Directory
9 5 (12.20%) LAN
9 5 (12.20%) Oracle
10 4 (9.76%) Microsoft Excel
10 4 (9.76%) VPN
10 4 (9.76%) Cisco Certification
10 4 (9.76%) Firewall
10 4 (9.76%) Workflow
10 4 (9.76%) Project Management

Service Delivery
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (17.07%) SharePoint
2 3 (7.32%) MS Exchange
3 2 (4.88%) BizTalk Server
4 1 (2.44%) Blackberry Enterprise Server
4 1 (2.44%) Exchange Server 2007
4 1 (2.44%) Exchange Server 2010
4 1 (2.44%) Exchange Server 2013
Applications
1 4 (9.76%) Microsoft Excel
2 3 (7.32%) Microsoft Office
2 3 (7.32%) Microsoft PowerPoint
3 2 (4.88%) Microsoft Project
Business Applications
1 3 (7.32%) Elite 3E
Cloud Services
1 9 (21.95%) Microsoft 365
2 8 (19.51%) Azure
3 3 (7.32%) Dynamics 365
3 3 (7.32%) IaaS
3 3 (7.32%) SaaS
4 2 (4.88%) Azure DevOps
4 2 (4.88%) Azure Synapse Analytics
4 2 (4.88%) OneDrive
4 2 (4.88%) Power Platform
5 1 (2.44%) Cloud Computing
5 1 (2.44%) PaaS
Communications & Networking
1 5 (12.20%) LAN
2 4 (9.76%) Firewall
2 4 (9.76%) VPN
3 3 (7.32%) WAN
3 3 (7.32%) Wireless
4 2 (4.88%) BGP
4 2 (4.88%) Cisco Wireless
4 2 (4.88%) DNS
4 2 (4.88%) OSPF
5 1 (2.44%) Network Security
5 1 (2.44%) SAN
5 1 (2.44%) TCP/IP
Database & Business Intelligence
1 3 (7.32%) MongoDB
1 3 (7.32%) Oracle Database
2 2 (4.88%) MS Access
2 2 (4.88%) Power BI
2 2 (4.88%) SQL Server
General
1 25 (60.98%) Law
2 6 (14.63%) Local Government
3 4 (9.76%) Social Skills
4 3 (7.32%) Organisational Skills
5 2 (4.88%) Manufacturing
Job Titles
1 9 (21.95%) Analyst
2 8 (19.51%) Infrastructure Engineer
3 6 (14.63%) DBA
3 6 (14.63%) Senior Infrastructure Engineer
4 5 (12.20%) Support Officer
4 5 (12.20%) Technical Support
4 5 (12.20%) Technical Support Officer
5 4 (9.76%) Network Analyst
5 4 (9.76%) Support Analyst
5 4 (9.76%) Technical Analyst
6 3 (7.32%) Applications Consultant
6 3 (7.32%) Applications Support
6 3 (7.32%) Architect
6 3 (7.32%) Consultant
6 3 (7.32%) Oracle DBA
6 3 (7.32%) Oracle Infrastructure Engineer
6 3 (7.32%) Project Manager
6 3 (7.32%) Senior DBA
6 3 (7.32%) Senior Oracle DBA
6 3 (7.32%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (4.88%) .NET
1 2 (4.88%) XMPP
2 1 (2.44%) JSF
Miscellaneous
1 3 (7.32%) Enterprise Software
2 2 (4.88%) Public Cloud
2 2 (4.88%) Replication
3 1 (2.44%) Blackberry
3 1 (2.44%) Hedge funds
3 1 (2.44%) Hybrid Cloud
3 1 (2.44%) User Experience
Operating Systems
1 9 (21.95%) Windows
2 3 (7.32%) Windows Server
3 2 (4.88%) Linux
3 2 (4.88%) Windows 7
4 1 (2.44%) Windows 10
4 1 (2.44%) Windows 8
4 1 (2.44%) Windows Server 2016
Processes & Methodologies
1 12 (29.27%) ITIL
1 12 (29.27%) Project Delivery
2 8 (19.51%) Infrastructure Engineering
3 7 (17.07%) Technical Leadership
4 6 (14.63%) Architectural Design
4 6 (14.63%) Technology Roadmap
5 5 (12.20%) Agile
5 5 (12.20%) Change Management
5 5 (12.20%) Patch Management
5 5 (12.20%) Service Management
6 4 (9.76%) Mentoring
6 4 (9.76%) Project Management
6 4 (9.76%) Workflow
7 3 (7.32%) Architecture Roadmap
7 3 (7.32%) Capacity Management
7 3 (7.32%) Decision-Making
7 3 (7.32%) Enterprise Architecture
7 3 (7.32%) Matrix Management
7 3 (7.32%) Presales
7 3 (7.32%) Risk Management
Programming Languages
1 14 (34.15%) SQL
2 4 (9.76%) PowerShell
3 2 (4.88%) C#
3 2 (4.88%) Python
4 1 (2.44%) C
Qualifications
1 4 (9.76%) Cisco Certification
2 2 (4.88%) CCNA
2 2 (4.88%) CCNP
2 2 (4.88%) Degree
Quality Assurance & Compliance
1 7 (17.07%) SLA
System Software
1 5 (12.20%) Active Directory
2 4 (9.76%) VMware Infrastructure
3 2 (4.88%) XenApp
Systems Management
1 2 (4.88%) Backup Exec
1 2 (4.88%) Cisco CUCM
2 1 (2.44%) SCCM
Vendors
1 10 (24.39%) Microsoft
2 6 (14.63%) Cisco
2 6 (14.63%) VMware
3 5 (12.20%) Oracle
4 4 (9.76%) Palo Alto
5 3 (7.32%) Citrix
5 3 (7.32%) Intapp
6 2 (4.88%) Symantec
6 2 (4.88%) Veeam
6 2 (4.88%) Zscaler
7 1 (2.44%) Dell
7 1 (2.44%) HP