Period
to 23 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Dorset with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 23 July 2018 with a comparison to the same period in the previous 2 years.

Incident Management
South West > Dorset
6 months to
23 Jul 2018
Same period 2017 Same period 2016
Rank 97 72 102
Rank change year-on-year -25 +30 +14
Permanent jobs citing Incident Management 24 15 7
As % of all permanent IT jobs advertised in Dorset 1.67% 1.70% 0.60%
As % of the Processes & Methodologies category 1.84% 1.89% 0.66%
Number of salaries quoted 7 12 1
Dorset median annual salary £45,000 £45,000 £30,000
Median salary % change year-on-year - +50.00% -16.67%
10th Percentile £28,700 £34,375 £27,500
90th Percentile £47,500 £48,625 £32,500
South West median annual salary £42,500 £45,000 £32,500
% change year-on-year -5.56% +38.46% -1.52%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Dorset with a requirement for process or methodology skills.

All Process and Methodology Skills
Dorset
Permanent vacancies with a requirement for process or methodology skills 1,303 792 1,053
As % of all permanent IT jobs advertised in Dorset 90.49% 89.69% 89.54%
Number of salaries quoted 1,172 702 855
Dorset median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% -
10th Percentile £27,500 £26,275 £25,000
90th Percentile £64,875 £54,875 £61,250
South West median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% -

Incident Management
Job Vacancy Trend in Dorset

Job postings citing Incident Management as a percentage of all IT jobs advertised in Dorset.

Job vacancy trend for Incident Management in Dorset

Incident Management
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Dorset.

Salary trend for Incident Management in Dorset

Incident Management
Salary Histogram in Dorset

The salary distribution of IT jobs citing Incident Management in Dorset over the 6 months to 23 July 2018.

Salary histogram for Incident Management in Dorset

Incident Management
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Dorset region over the 6 months to 23 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth - 23 £45,000 - 2
Poole -31 1 £30,000 -33.33% 1
Incident Management
South West

For the 6 months to 23 July 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dorset region with a requirement for Incident Management.

1 17 (70.83%) ITIL
2 14 (58.33%) Service Management
3 10 (41.67%) Windows
3 10 (41.67%) SLA
4 9 (37.50%) Office 365
5 8 (33.33%) Service Delivery
5 8 (33.33%) Finance
5 8 (33.33%) Windows Server
6 7 (29.17%) ITIL V3
7 6 (25.00%) Microsoft Azure
7 6 (25.00%) ServiceNow
7 6 (25.00%) People Management
7 6 (25.00%) Agile Software Development
7 6 (25.00%) VMware
7 6 (25.00%) VMware Infrastructure
7 6 (25.00%) ITSM
7 6 (25.00%) Citrix
7 6 (25.00%) VoIP
7 6 (25.00%) C
7 6 (25.00%) Performance Measurement
7 6 (25.00%) Self-Motivation
8 5 (20.83%) MCP
9 4 (16.67%) Active Directory
10 3 (12.50%) Wireless
10 3 (12.50%) Microsoft
10 3 (12.50%) MS Exchange
10 3 (12.50%) QA
10 3 (12.50%) Windows 10
11 2 (8.33%) Service Desk Management
11 2 (8.33%) Ticket Management

Incident Management
Co-occurring IT Skills in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.50%) MS Exchange
2 2 (8.33%) Exchange Server 2013
3 1 (4.17%) Exchange Server 2007
Applications
1 2 (8.33%) Microsoft Excel
1 2 (8.33%) Microsoft Office
1 2 (8.33%) Microsoft PowerPoint
1 2 (8.33%) MS Visio
Cloud Services
1 9 (37.50%) Office 365
2 6 (25.00%) Microsoft Azure
Communications & Networking
1 6 (25.00%) VoIP
2 3 (12.50%) Wireless
3 2 (8.33%) Internet
3 2 (8.33%) TCP/IP
4 1 (4.17%) Firewall
4 1 (4.17%) LAN
4 1 (4.17%) VLAN
4 1 (4.17%) VPN
4 1 (4.17%) WAN
General
1 8 (33.33%) Finance
Job Titles
1 11 (45.83%) Analyst
2 9 (37.50%) IT Support
3 8 (33.33%) Head of IT
3 8 (33.33%) Head of Support
4 7 (29.17%) Service Analyst
4 7 (29.17%) Service Desk Analyst
5 6 (25.00%) IT Analyst
6 4 (16.67%) Help Desk Analyst
7 2 (8.33%) Hardware Technician
7 2 (8.33%) IT Manager
7 2 (8.33%) IT Services Manager
7 2 (8.33%) Service Desk Manager
7 2 (8.33%) Service Manager
8 1 (4.17%) IT Engineer
8 1 (4.17%) IT Support Engineer
8 1 (4.17%) Support Engineer
Miscellaneous
1 6 (25.00%) Self-Motivation
2 1 (4.17%) Device Driver
2 1 (4.17%) Management Information System
Operating Systems
1 10 (41.67%) Windows
2 8 (33.33%) Windows Server
3 3 (12.50%) Windows 10
4 2 (8.33%) Windows 7
5 1 (4.17%) Windows Server 2008
5 1 (4.17%) Windows XP
Processes & Methodologies
1 17 (70.83%) ITIL
2 14 (58.33%) Service Management
3 8 (33.33%) Service Delivery
4 7 (29.17%) ITIL V3
5 6 (25.00%) Agile Software Development
5 6 (25.00%) ITSM
5 6 (25.00%) People Management
5 6 (25.00%) Performance Measurement
6 2 (8.33%) Asset Management
6 2 (8.33%) Change Management
6 2 (8.33%) Continuous Improvement
6 2 (8.33%) Email Filtering
6 2 (8.33%) ITIL V2
6 2 (8.33%) Kalman Filter
6 2 (8.33%) Programme Management
6 2 (8.33%) Service Desk Management
6 2 (8.33%) Ticket Management
7 1 (4.17%) Cybersecurity
7 1 (4.17%) Operations Management
7 1 (4.17%) Problem Management
Programming Languages
1 6 (25.00%) C
Qualifications
1 5 (20.83%) MCP
Quality Assurance & Compliance
1 10 (41.67%) SLA
2 3 (12.50%) QA
System Software
1 6 (25.00%) VMware Infrastructure
2 4 (16.67%) Active Directory
Vendors
1 6 (25.00%) Citrix
1 6 (25.00%) ServiceNow
1 6 (25.00%) VMware
2 3 (12.50%) Microsoft
3 2 (8.33%) Apple
3 2 (8.33%) BT
3 2 (8.33%) DocuSign