Period
to 23 November 2017

The median annual salary for a 3rd Line Support was £35,500 in advertised job vacancies in the East Midlands during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England > East Midlands
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 174 174 241
Rank change year-on-year 0 +67 -24
Permanent jobs requiring a 3rd Line Support 55 87 34
As % of all permanent IT jobs advertised in the East Midlands 1.05% 1.33% 0.46%
As % of the Job Titles category 1.08% 1.36% 0.47%
Number of salaries quoted 40 73 32
East Midlands median annual salary £35,500 £34,000 £36,500
Median salary % change year-on-year +4.41% -6.85% +12.31%
10th Percentile £25,000 £27,500 £26,925
90th Percentile £43,875 £44,000 £50,000
England median annual salary £36,792 £35,375 £37,500
% change year-on-year +4.01% -5.67% +1.35%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 5115 6414 7248
% of permanent IT jobs with a recognized job title 97.28% 97.69% 97.54%
Number of salaries quoted 4268 5081 5877
East Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,750 £24,000 £22,500
90th Percentile £61,250 £61,250 £57,600
England median annual salary £50,000 £47,500 £46,377
% change year-on-year +5.26% +2.42% +3.06%

3rd Line Support
Job Vacancy Trend in the East Midlands

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for 3rd Line Support in the East Midlands

3rd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in the East Midlands.

Salary trend for 3rd Line Support in the East Midlands

3rd Line Support
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing 3rd Line Support in the East Midlands over the 6 months to 23 November 2017.

Salary histogram for 3rd Line Support in the East Midlands

3rd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the East Midlands region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +28 18 £25,000 -21.88%
Nottinghamshire -28 15 £35,000 +3.40% 1
Leicestershire +21 14 £40,000 +11.11%
Derbyshire -4 6 £45,000 +5.88% 3
Lincolnshire +11 2 £27,500 -37.50% 1
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 23 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 3rd Line Support in the job title.

1 38 (69.09%) Windows
2 34 (61.82%) Active Directory
3 23 (41.82%) TCP/IP
4 22 (40.00%) Microsoft
4 22 (40.00%) SQL Server
5 21 (38.18%) Hyper-V
6 20 (36.36%) DNS
7 19 (34.55%) SQL
7 19 (34.55%) SCCM
8 18 (32.73%) DHCP
9 17 (30.91%) Firewall
9 17 (30.91%) Windows Server 2012
10 15 (27.27%) SAN
11 14 (25.45%) Windows Server 2003
11 14 (25.45%) Microsoft Office
11 14 (25.45%) Network Management
12 13 (23.64%) Windows Server
12 13 (23.64%) VMware
13 12 (21.82%) ITIL
13 12 (21.82%) Windows 7
14 10 (18.18%) Dell
15 9 (16.36%) VMware Infrastructure
15 9 (16.36%) Oracle
15 9 (16.36%) MS Exchange
15 9 (16.36%) PL/SQL
15 9 (16.36%) Java
15 9 (16.36%) Telecoms
16 8 (14.55%) Wireless
16 8 (14.55%) Windows XP
17 7 (12.73%) MySQL

3rd Line Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (16.36%) MS Exchange
2 6 (10.91%) IBM Notes
3 4 (7.27%) Exchange Server 2007
3 4 (7.27%) Exchange Server 2010
4 3 (5.45%) Exchange Server 2013
5 2 (3.64%) Exchange Server 2003
6 1 (1.82%) IIS
6 1 (1.82%) Skype for Business
Applications
1 14 (25.45%) Microsoft Office
Cloud Services
1 7 (12.73%) Office 365
2 4 (7.27%) Microsoft Azure
3 2 (3.64%) Amazon AWS
Communications & Networking
1 23 (41.82%) TCP/IP
2 20 (36.36%) DNS
3 18 (32.73%) DHCP
4 17 (30.91%) Firewall
5 15 (27.27%) SAN
6 8 (14.55%) Wireless
7 7 (12.73%) LAN
7 7 (12.73%) WAN
8 6 (10.91%) Internet
9 2 (3.64%) NAS
10 1 (1.82%) Cisco ASA
10 1 (1.82%) Cisco Nexus
10 1 (1.82%) MPLS
10 1 (1.82%) PBX
10 1 (1.82%) Skype
10 1 (1.82%) TACACS
10 1 (1.82%) Unified Communications
10 1 (1.82%) VPN
10 1 (1.82%) WLAN
Database & Business Intelligence
1 22 (40.00%) SQL Server
2 7 (12.73%) MySQL
3 6 (10.91%) Data Warehouse
4 3 (5.45%) Big Data
4 3 (5.45%) Relational Database
4 3 (5.45%) SQL Server 2008
5 1 (1.82%) SQL Server 2005
5 1 (1.82%) SQL Server 2014
5 1 (1.82%) SQL Server Integration Services
5 1 (1.82%) SQL Server Reporting Services
Development Applications
1 1 (1.82%) Team Foundation Server
1 1 (1.82%) Visual Studio
General
1 9 (16.36%) Telecoms
2 1 (1.82%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (3.64%) .NET
2 1 (1.82%) Ajax
2 1 (1.82%) ASP.NET
2 1 (1.82%) CSS
2 1 (1.82%) HTML
2 1 (1.82%) jQuery
2 1 (1.82%) Web Services
2 1 (1.82%) WinForms
2 1 (1.82%) XML
2 1 (1.82%) XSD
2 1 (1.82%) XSLT
Miscellaneous
1 6 (10.91%) Analytical Skills
2 3 (5.45%) Data Centre
3 2 (3.64%) Clustering
3 2 (3.64%) User Experience
3 2 (3.64%) Virtual Team
4 1 (1.82%) AS400
4 1 (1.82%) Client/Server
4 1 (1.82%) Cyberthreat
4 1 (1.82%) iSeries
Operating Systems
1 38 (69.09%) Windows
2 17 (30.91%) Windows Server 2012
3 14 (25.45%) Windows Server 2003
4 13 (23.64%) Windows Server
5 12 (21.82%) Windows 7
6 8 (14.55%) Windows XP
7 7 (12.73%) Windows Server 2008
8 6 (10.91%) Linux
9 4 (7.27%) Red Hat Enterprise Linux
9 4 (7.27%) Windows 10
10 2 (3.64%) Windows 8
Processes & Methodologies
1 14 (25.45%) Network Management
2 12 (21.82%) ITIL
3 7 (12.73%) Incident Management
3 7 (12.73%) People Management
4 6 (10.91%) Business Intelligence
4 6 (10.91%) ERP
5 5 (9.09%) Project Management
6 4 (7.27%) Server Virtualisation
7 3 (5.45%) OO
7 3 (5.45%) OOP
7 3 (5.45%) Software Engineering
7 3 (5.45%) Strategic Thinking
8 2 (3.64%) E-Commerce
8 2 (3.64%) Mentoring
8 2 (3.64%) Patch Management
8 2 (3.64%) Performance Monitoring
8 2 (3.64%) Security Patching
8 2 (3.64%) Service Design
8 2 (3.64%) Time Management
9 1 (1.82%) Presales
Programming Languages
1 19 (34.55%) SQL
2 9 (16.36%) Java
2 9 (16.36%) PL/SQL
3 5 (9.09%) C#
4 4 (7.27%) JavaScript
5 3 (5.45%) Python
6 2 (3.64%) T-SQL
7 1 (1.82%) PowerShell
Qualifications
1 6 (10.91%) ITIL Foundation Certificate
2 3 (5.45%) Degree
2 3 (5.45%) HND
3 2 (3.64%) CCNP
3 2 (3.64%) Cisco Certification
3 2 (3.64%) MCITP
3 2 (3.64%) MCSA
3 2 (3.64%) MCSE
3 2 (3.64%) Microsoft Certification
4 1 (1.82%) CCIE
4 1 (1.82%) CCSA
4 1 (1.82%) CCSE
4 1 (1.82%) DBS Check
4 1 (1.82%) PRINCE2 Certification
4 1 (1.82%) SC Cleared
4 1 (1.82%) Security Cleared
Quality Assurance & Compliance
1 7 (12.73%) SLA
System Software
1 34 (61.82%) Active Directory
2 21 (38.18%) Hyper-V
3 9 (16.36%) VMware Infrastructure
4 2 (3.64%) Microsoft Virtual Server
4 2 (3.64%) Virtual Servers
5 1 (1.82%) Citrix Presentation Server
5 1 (1.82%) XenApp
Systems Management
1 19 (34.55%) SCCM
2 1 (1.82%) Microsoft Clustering
Vendors
1 22 (40.00%) Microsoft
2 13 (23.64%) VMware
3 10 (18.18%) Dell
4 9 (16.36%) Oracle
5 6 (10.91%) HP
5 6 (10.91%) Lotus
5 6 (10.91%) SAP
5 6 (10.91%) Workday
6 5 (9.09%) Cisco
7 4 (7.27%) Red Hat
8 3 (5.45%) Citrix
8 3 (5.45%) Veeam
9 2 (3.64%) Autodesk
9 2 (3.64%) Barracuda Networks
9 2 (3.64%) CommVault
9 2 (3.64%) NetApp
9 2 (3.64%) Sophos
9 2 (3.64%) Symantec
9 2 (3.64%) Veritas
10 1 (1.82%) WatchGuard