Period
to 25 February 2018

The median annual salary for a 3rd Line Support was £35,000 in advertised job vacancies in the East Midlands during the 6 months to 25 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England > East Midlands
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 193 196 232
Rank change year-on-year +3 +36 -13
Permanent jobs requiring a 3rd Line Support 50 53 31
As % of all permanent IT jobs advertised in the East Midlands 0.95% 0.87% 0.45%
As % of the Job Titles category 0.97% 0.90% 0.46%
Number of salaries quoted 45 50 28
East Midlands median annual salary £35,000 £34,875 £32,500
Median salary % change year-on-year +0.36% +7.31% +4.00%
10th Percentile £25,000 £29,250 £25,463
90th Percentile £43,250 £43,750 £45,000
England median annual salary £37,500 £36,500 £37,500
% change year-on-year +2.74% -2.67% +2.74%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 5,150 5,905 6,675
% of permanent IT jobs with a recognized job title 97.57% 97.33% 97.57%
Number of salaries quoted 4,349 4,748 5,281
East Midlands median annual salary £40,000 £40,000 £39,690
Median salary % change year-on-year - +0.78% -0.78%
10th Percentile £25,000 £24,250 £23,000
90th Percentile £63,750 £62,500 £56,250
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

3rd Line Support
Job Vacancy Trend in the East Midlands

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for 3rd Line Support in the East Midlands

3rd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in the East Midlands.

Salary trend for 3rd Line Support in the East Midlands

3rd Line Support
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing 3rd Line Support in the East Midlands over the 6 months to 25 February 2018.

Salary histogram for 3rd Line Support in the East Midlands

3rd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the East Midlands region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +35 20 £36,792 +5.12%
Nottinghamshire -10 15 £35,000 - 1
Northamptonshire +28 11 £25,000 -25.37% 1
Lincolnshire -4 3 £27,500 -21.43% 2
Derbyshire -12 1 £45,000 +28.57% 3
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 25 February 2018, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring 3rd Line Support in the job title.

1 35 (70.00%) Windows
2 32 (64.00%) Microsoft
3 28 (56.00%) Active Directory
3 28 (56.00%) SQL Server
4 26 (52.00%) Microsoft Office
5 21 (42.00%) Windows Server
6 20 (40.00%) Windows 7
6 20 (40.00%) DNS
7 19 (38.00%) SQL
8 18 (36.00%) TCP/IP
9 17 (34.00%) ITIL
10 16 (32.00%) Dell
10 16 (32.00%) VMware
11 15 (30.00%) DHCP
12 14 (28.00%) SCCM
12 14 (28.00%) VMware Infrastructure
12 14 (28.00%) Hyper-V
13 13 (26.00%) Office 365
14 12 (24.00%) Windows 10
15 11 (22.00%) Microsoft Azure
15 11 (22.00%) Firewall
15 11 (22.00%) Cisco
16 9 (18.00%) HP
16 9 (18.00%) Oracle
16 9 (18.00%) Java
16 9 (18.00%) PL/SQL
16 9 (18.00%) MS Exchange
17 8 (16.00%) Windows XP
17 8 (16.00%) Citrix
17 8 (16.00%) SLA

3rd Line Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (18.00%) MS Exchange
2 6 (12.00%) IBM Notes
3 5 (10.00%) Exchange Server 2007
3 5 (10.00%) Exchange Server 2010
4 4 (8.00%) Exchange Server 2013
5 2 (4.00%) Exchange Server 2003
6 1 (2.00%) Skype for Business
Applications
1 26 (52.00%) Microsoft Office
Cloud Services
1 13 (26.00%) Office 365
2 11 (22.00%) Microsoft Azure
3 2 (4.00%) Amazon AWS
Communications & Networking
1 20 (40.00%) DNS
2 18 (36.00%) TCP/IP
3 15 (30.00%) DHCP
4 11 (22.00%) Firewall
5 7 (14.00%) Wireless
6 6 (12.00%) Internet
7 5 (10.00%) SAN
8 4 (8.00%) Cisco ASA
8 4 (8.00%) LAN
8 4 (8.00%) NAS
8 4 (8.00%) WAN
9 3 (6.00%) PPTP
9 3 (6.00%) VLAN
9 3 (6.00%) VPN
10 2 (4.00%) Unified Communications
11 1 (2.00%) MPLS
11 1 (2.00%) PBX
11 1 (2.00%) Skype
11 1 (2.00%) TACACS
Database & Business Intelligence
1 28 (56.00%) SQL Server
2 6 (12.00%) Data Warehouse
3 5 (10.00%) MySQL
3 5 (10.00%) SQL Server 2008
4 3 (6.00%) Big Data
4 3 (6.00%) Relational Database
5 1 (2.00%) SQL Server 2005
5 1 (2.00%) SQL Server 2014
5 1 (2.00%) SQL Server Integration Services
5 1 (2.00%) SQL Server Reporting Services
Development Applications
1 1 (2.00%) Visual Studio
General
1 7 (14.00%) Telecoms
2 1 (2.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.00%) .NET
1 1 (2.00%) ASP.NET
1 1 (2.00%) COM
1 1 (2.00%) Web Services
1 1 (2.00%) WinForms
1 1 (2.00%) XML
1 1 (2.00%) XSD
1 1 (2.00%) XSLT
Miscellaneous
1 6 (12.00%) Analytical Skills
2 4 (8.00%) User Experience
3 2 (4.00%) Clustering
3 2 (4.00%) Data Centre
4 1 (2.00%) AS400
4 1 (2.00%) Client/Server
4 1 (2.00%) Cyberthreat
4 1 (2.00%) Digital Signage
4 1 (2.00%) iSeries
4 1 (2.00%) Virtual Team
Operating Systems
1 35 (70.00%) Windows
2 21 (42.00%) Windows Server
3 20 (40.00%) Windows 7
4 12 (24.00%) Windows 10
5 8 (16.00%) Windows XP
6 7 (14.00%) Windows Server 2008
7 5 (10.00%) Windows Server 2012
8 4 (8.00%) Linux
8 4 (8.00%) Windows 8
9 2 (4.00%) Red Hat Enterprise Linux
10 1 (2.00%) Unix
10 1 (2.00%) Windows Server 2003
Processes & Methodologies
1 17 (34.00%) ITIL
2 7 (14.00%) Project Management
3 6 (12.00%) Business Intelligence
3 6 (12.00%) ERP
3 6 (12.00%) Incident Management
3 6 (12.00%) Server Virtualisation
4 5 (10.00%) People Management
4 5 (10.00%) Performance Monitoring
5 4 (8.00%) Patch Management
5 4 (8.00%) Security Patching
5 4 (8.00%) Time Management
6 3 (6.00%) Data Science
6 3 (6.00%) Network Management
6 3 (6.00%) OO
6 3 (6.00%) OOP
6 3 (6.00%) Software Engineering
6 3 (6.00%) Strategic Thinking
7 2 (4.00%) E-Commerce
7 2 (4.00%) Escalation Management
7 2 (4.00%) ITIL V3
Programming Languages
1 19 (38.00%) SQL
2 9 (18.00%) Java
2 9 (18.00%) PL/SQL
3 4 (8.00%) C#
4 3 (6.00%) JavaScript
4 3 (6.00%) Python
5 2 (4.00%) T-SQL
6 1 (2.00%) PowerShell
6 1 (2.00%) Shell Script
Qualifications
1 6 (12.00%) ITIL Foundation Certificate
2 4 (8.00%) MCSA
2 4 (8.00%) MCSE
2 4 (8.00%) Microsoft Certification
3 3 (6.00%) CCNP
3 3 (6.00%) Cisco Certification
3 3 (6.00%) Degree
3 3 (6.00%) HND
4 2 (4.00%) CCNA
4 2 (4.00%) MCITP
5 1 (2.00%) CCSA
5 1 (2.00%) CCSE
5 1 (2.00%) DBS Check
Quality Assurance & Compliance
1 8 (16.00%) SLA
System Software
1 28 (56.00%) Active Directory
2 14 (28.00%) Hyper-V
2 14 (28.00%) VMware Infrastructure
3 5 (10.00%) VMware ESXi
4 4 (8.00%) Microsoft Virtual Server
4 4 (8.00%) Virtual Servers
5 3 (6.00%) XenServer
6 2 (4.00%) vSphere
Systems Management
1 14 (28.00%) SCCM
2 1 (2.00%) Microsoft Clustering
Vendors
1 32 (64.00%) Microsoft
2 16 (32.00%) Dell
2 16 (32.00%) VMware
3 11 (22.00%) Cisco
4 9 (18.00%) HP
4 9 (18.00%) Oracle
5 8 (16.00%) Citrix
6 7 (14.00%) Veeam
7 6 (12.00%) Lotus
7 6 (12.00%) SAP
7 6 (12.00%) Workday
8 4 (8.00%) Autodesk
8 4 (8.00%) Barracuda Networks
8 4 (8.00%) CheckPoint
8 4 (8.00%) CommVault
8 4 (8.00%) Juniper
8 4 (8.00%) Sophos
8 4 (8.00%) Veritas
9 3 (6.00%) SonicWALL
9 3 (6.00%) WatchGuard