The median annual salary for a 3rd Line Support was £33,500 in advertised job vacancies in the East Midlands during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Third Line Support
England / East Midlands
Rank 145 135 155
Rank change year-on-year -10 +20  
Permanent jobs requiring a 3rd Line Support 15 29 26
As % of all permanent IT jobs advertised in the East Midlands 0.52% 0.92% 0.81%
As % of the Job Titles category 0.54% 0.94% 0.83%
Number of salaries quoted 12 22 23
Median salary £33,500 £32,500 £32,500
Median salary % change year-on-year +3.07% -  
90% offered a salary of more than £25,331 £23,900 £25,500
10% offered a salary of more than £37,500 £44,450 £50,000
UK excluding London median salary £35,000 £35,000 £35,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East Midlands
Permanent job vacancies with a job title containing a recognized job role 2782 3071 3134
As % of all permanent IT job vacancies advertised in the East Midlands 96.73% 97.34% 97.33%
Number of salaries quoted 2229 2450 2548
Median salary £37,500 £37,500 £39,000
Median salary % change year-on-year - -3.84%  
90% offered a salary of more than £23,000 £24,000 £23,000
10% offered a salary of more than £60,000 £50,000 £53,992
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in the East Midlands

3rd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in the East Midlands.

Salary trend for 3rd Line Support in the East Midlands

3rd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the East Midlands region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +8 6 £35,000 +12.00% 1
Derbyshire +5 4 £37,500 -2.59% 2
Northamptonshire +14 3 £33,000 -23.25%
Leicestershire -4 2 £37,500 +74.41%
Lincolnshire -3 1 £37,500 +35.13%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 23 March 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 3rd Line Support in the job title.

1 28 (65.12%) Windows
2 23 (53.49%) Active Directory
3 15 (34.88%) VMware
4 14 (32.56%) Microsoft
5 13 (30.23%) Windows Server
6 12 (27.91%) Hyper-V
6 12 (27.91%) SCCM
7 11 (25.58%) Office 365
7 11 (25.58%) SQL
8 10 (23.26%) ITIL
8 10 (23.26%) SAN
9 9 (20.93%) Citrix
9 9 (20.93%) SLA
10 8 (18.60%) Cisco
10 8 (18.60%) Data Centre
11 7 (16.28%) VMware Infrastructure
12 6 (13.95%) C#
12 6 (13.95%) JavaScript
12 6 (13.95%) .NET
12 6 (13.95%) Windows Server 2012
12 6 (13.95%) Microsoft Azure
13 5 (11.63%) DHCP
13 5 (11.63%) MS Excel
13 5 (11.63%) Migration
13 5 (11.63%) Microsoft Certification
13 5 (11.63%) NetApp
14 4 (9.30%) Service Delivery
14 4 (9.30%) Stakeholder Management
14 4 (9.30%) SQL Server
14 4 (9.30%) IIS

3rd Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.30%) IIS
2 3 (6.98%) MS Exchange
2 3 (6.98%) SharePoint
3 2 (4.65%) CMS
4 1 (2.33%) Apache
4 1 (2.33%) Exchange Server 2010
4 1 (2.33%) Exchange Server 2013
Applications
1 5 (11.63%) MS Excel
Cloud Services
1 11 (25.58%) Office 365
2 6 (13.95%) Microsoft Azure
3 3 (6.98%) Amazon AWS
Communications & Networking
1 10 (23.26%) SAN
2 5 (11.63%) DHCP
3 3 (6.98%) Firewall
3 3 (6.98%) VLAN
3 3 (6.98%) VoIP
3 3 (6.98%) Wireless
4 2 (4.65%) Cisco Wireless
4 2 (4.65%) Wi-Fi
5 1 (2.33%) DNS
5 1 (2.33%) Internet
5 1 (2.33%) LAN
5 1 (2.33%) Remote Desktop
5 1 (2.33%) WAN
Database & Business Intelligence
1 4 (9.30%) SQL Server
Development Applications
1 3 (6.98%) Team Foundation Server
2 2 (4.65%) JIRA
General
1 1 (2.33%) Finance
Libraries, Frameworks & Software Standards
1 6 (13.95%) .NET
2 3 (6.98%) .NET Framework
2 3 (6.98%) Ajax
2 3 (6.98%) ASP.NET
2 3 (6.98%) ASP.NET Web Forms
2 3 (6.98%) CSS
2 3 (6.98%) HTML
2 3 (6.98%) jQuery
2 3 (6.98%) Web Services
2 3 (6.98%) WinForms
3 2 (4.65%) AngularJS
Miscellaneous
1 8 (18.60%) Data Centre
2 3 (6.98%) Enterprise Software
2 3 (6.98%) Management Information System
3 1 (2.33%) Client/Server
Operating Systems
1 28 (65.12%) Windows
2 13 (30.23%) Windows Server
3 6 (13.95%) Windows Server 2012
4 4 (9.30%) Windows 10
5 3 (6.98%) Windows Server 2008
6 2 (4.65%) Linux
6 2 (4.65%) Windows 8
7 1 (2.33%) Windows 7
Processes & Methodologies
1 10 (23.26%) ITIL
2 5 (11.63%) Migration
3 4 (9.30%) Service Delivery
3 4 (9.30%) Service Design
3 4 (9.30%) Stakeholder Management
4 3 (6.98%) Agile Software Development
4 3 (6.98%) Business Continuity
4 3 (6.98%) Data Centre Operations
4 3 (6.98%) Disaster Recovery
4 3 (6.98%) Line Management
4 3 (6.98%) MVC
4 3 (6.98%) PRINCE
4 3 (6.98%) PRINCE2
4 3 (6.98%) Project Planning
4 3 (6.98%) Time Management
5 2 (4.65%) Content Management
5 2 (4.65%) CRM
5 2 (4.65%) Cybersecurity
5 2 (4.65%) Document Management
5 2 (4.65%) ITIL V3
Programming Languages
1 11 (25.58%) SQL
2 6 (13.95%) C#
2 6 (13.95%) JavaScript
3 3 (6.98%) VB.NET
4 2 (4.65%) PHP
Qualifications
1 5 (11.63%) Microsoft Certification
2 3 (6.98%) MCITP
2 3 (6.98%) MCSA
2 3 (6.98%) MCSE
2 3 (6.98%) PRINCE2 Certification
3 1 (2.33%) DBS Check
Quality Assurance & Compliance
1 9 (20.93%) SLA
System Software
1 23 (53.49%) Active Directory
2 12 (27.91%) Hyper-V
3 7 (16.28%) VMware Infrastructure
4 4 (9.30%) vSphere
4 4 (9.30%) XenApp
4 4 (9.30%) XenDesktop
5 2 (4.65%) VMware ESX
6 1 (2.33%) VMware Server
Systems Management
1 12 (27.91%) SCCM
Vendors
1 15 (34.88%) VMware
2 14 (32.56%) Microsoft
3 9 (20.93%) Citrix
4 8 (18.60%) Cisco
5 5 (11.63%) NetApp
6 3 (6.98%) HP
7 2 (4.65%) MobileIron
7 2 (4.65%) Red Hat
7 2 (4.65%) Symantec
8 1 (2.33%) Kaspersky
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