Period
to 22 October 2019

The median annual salary for a Service Desk Engineer was £36,000 in advertised job vacancies in the East Midlands during the 6 months to 22 October 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Engineer
England > East Midlands
6 months to
22 Oct 2019
Same period 2018 Same period 2017
Rank 201 198 215
Rank change year-on-year -3 +17 +43
Permanent jobs requiring a Service Desk Engineer 2 28 2
As % of all permanent IT jobs advertised in the East Midlands 0.051% 0.59% 0.040%
As % of the Job Titles category 0.053% 0.61% 0.041%
Number of salaries quoted 1 26 1
East Midlands median annual salary £36,000 £19,500 £25,000
Median salary % change year-on-year +84.62% -22.00% +25.00%
England median annual salary £27,000 £23,000 £24,000
% change year-on-year +17.39% -4.17% -14.29%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 3,780 4,601 4,869
% of permanent IT jobs with a recognized job title 96.68% 97.11% 97.32%
Number of salaries quoted 3,209 3,694 4,083
East Midlands median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £25,000 £25,750 £23,750
90th Percentile £67,500 £67,500 £61,250
England median annual salary £52,000 £50,000 £50,000
% change year-on-year +4.00% - +5.26%

Service Desk Engineer
Job Vacancy Trend in the East Midlands

Job postings that featured Service Desk Engineer in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Desk Engineer in the East Midlands

Service Desk Engineer
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer in the East Midlands.

Salary trend for Service Desk Engineer in the East Midlands

Service Desk Engineer
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the East Midlands region over the 6 months to 22 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +2 1 - - 1
Derbyshire -7 1 £36,000 +84.62% 1
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 22 October 2019, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Service Desk Engineer in the job title.

1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Windows
1 2 (100.00%) MS Exchange
1 2 (100.00%) SLA
1 2 (100.00%) Office 365
1 2 (100.00%) Windows Server
2 1 (50.00%) Windows 10
2 1 (50.00%) BPSS Clearance
2 1 (50.00%) Cisco
2 1 (50.00%) Microsoft Office
2 1 (50.00%) ITIL
2 1 (50.00%) LAN
2 1 (50.00%) WAN
2 1 (50.00%) Citrix
2 1 (50.00%) Terminal Services
2 1 (50.00%) Replication
2 1 (50.00%) VMware
2 1 (50.00%) Agile Software Development
2 1 (50.00%) SC Cleared
2 1 (50.00%) CTC Cleared
2 1 (50.00%) Security Cleared
2 1 (50.00%) PowerShell
2 1 (50.00%) Mac OS
2 1 (50.00%) Hyper-V
2 1 (50.00%) XenApp
2 1 (50.00%) Veeam
2 1 (50.00%) Azure
2 1 (50.00%) Exchange Server 2010
2 1 (50.00%) Root Cause Analysis

Service Desk Engineer Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) MS Exchange
2 1 (50.00%) Exchange Server 2010
Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Office 365
2 1 (50.00%) Azure
Communications & Networking
1 1 (50.00%) LAN
1 1 (50.00%) WAN
Miscellaneous
1 1 (50.00%) Replication
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
2 1 (50.00%) Mac OS
2 1 (50.00%) Windows 10
Processes & Methodologies
1 1 (50.00%) Agile Software Development
1 1 (50.00%) ITIL
1 1 (50.00%) Root Cause Analysis
Programming Languages
1 1 (50.00%) PowerShell
Qualifications
1 1 (50.00%) BPSS Clearance
1 1 (50.00%) CTC Cleared
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) Hyper-V
2 1 (50.00%) Terminal Services
2 1 (50.00%) XenApp
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Cisco
2 1 (50.00%) Citrix
2 1 (50.00%) Veeam
2 1 (50.00%) VMware